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Updated: Apr 8, 2026
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boAt reviews & complaints page 208

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M
Murugeswari Muthurajan
from Chennai, Tamil Nadu
Nov 2, 2020
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I have bought boat bass 100 wired headset. But within 5 months, it got repaired... I am unable to hear the audio...Both sides got defected... I have applied for the replacement and its been a month there is no further action from them... The ticket status is also not updated... Contacted customer care...No use... Huge disappointed Boat... Customer service is very poor
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    S
    Sagu26
    Nov 2, 2020
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    Address: Mumbai

    Replacement of boat earphone not yet till received. More than 1 month it is showing [censored] tracking. Such a cheap customer care services and earphones and I m totally disappointed alot. Tracking number 1594116.
    boAt customer support has been notified about the posted complaint.
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      A
      Anghan sagar
      Nov 2, 2020
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      Address: Surat

      Service ticket number is 1626528

      Idon'tget a good answer from the boat company. I replaced the 8 date.

      This is not how it works. Give me the dispatch and trchk id of the product you gave me in replacement or give me an update soon sir.
      boAt customer support has been notified about the posted complaint.
      Nov 02, 2020
      Updated by Anghan sagar       service ticket number is 1626528

      Idon'tget a good answer from the boat company. I replaced the 8 date.

      This is not how it works. Give me the dispatch and trchk id of the product you gave me in replacement or give me an update soon sir.
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        K
        Komal_Jain05
        Nov 2, 2020
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        My ticket I'd is 1624091. Tracking details stops from 22 Oct. After that no tracking details are not updated yet and still product is not received. It almost one month now. No proper response in mail also and no one is answering the call from the customer care...Resolve this issue as soon as possible..
        boAt customer support has been notified about the posted complaint.
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        tracking number 4869365 not any update since 14 feb 2022 also not able to check status, in addition to not any mail and message from company. mobile number [protected], [protected]
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          A
          Anusree Bagchi
          Nov 2, 2020
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          Address: Kalyan Nagar Rahara 24 pgs North West Bengal

          I returned my boat bassheads after one side of it stopped working. The faulty product was picked up by a delivery agent. It reached the service centre after 10 days. The replaced product was issued by the company and it said the replaced product will be dispatched in 5 business days but it has been 10 days and I got no update. I need my headphones urgently. I did not expect such poor service from Boat.
          boAt customer support has been notified about the posted complaint.
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          same situation brother how can we resolve our problem.
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            K
            Kavi_292
            Nov 2, 2020
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            Address: 424, Shubham Apartment, Halwai ki bagichi, Agra

            I registered a complaint for my earphones 16 days ago as its one side was not working properly. It has been 18 days now and the website's showing that i have received my replaced product after issuing my warranty claim.

            I am trying to reach boat service center but no one is picking up calls or their lines are busy.

            I want this matter to resolved as soon as possible as it has been a long time and i am very depressed with the companies behaviour of ignoring my mails and calls completely.

            I have also shared screenshots of my mails that were completely ignored.
            boAt customer support has been notified about the posted complaint.
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              B
              bhupinderbansal24
              Nov 2, 2020
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              Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India
              Website: support.boat-lifestyle.com

              My boat product:boat rockerz 400 super extra bass bluetooth headset facing problem so i register complain on boat complaint column and ticket raised: 1649180 and on 21 October 2020 Product has been delivered to service center and on 24-october-2020. i got a status as 'replacement product is dispatched'.It's been more than 5 days no update yet, I called customer support they not picked call- and it shows no update, . Please help me out. how can i get my replaced product. i attached some documents.
              after 5 days over as per company policy we get our replaced product within 5 days after dispatch but i did not received.
              For Warranty And Product Related Queries:
              [protected]
              boAt customer support has been notified about the posted complaint.
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                D
                Dhruvraj Rathod
                Nov 2, 2020
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                About tracking the warranty of product

                Address: Plot no. 234/E, B/H vitthal Vilas, sihor

                I sent my earphones for warranty but after 21st of October, I can't track my product and it's been more than 20 days it's not been returned. Such a careless management boat....
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                W
                WhiteLionindz
                Nov 1, 2020
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                Ticket no. 1674922

                Xpressbees tracking id.[protected]

                I requested replacement of product under manufacturing defect in waranty period. It was approved and then they picked up the product and its been 2 weeks or more since they have not sent any replacement. It says that the product will be delivered in 5 business days on boat site but on the trackin id of xpressbees it says its been delivered and I know for a fact that its not delivered. I read a lot of complaints like this and it seems that boat scams a lot of people. Currently i m patient but as time goes by ill do whats needed. please register my complaint
                boAt customer support has been notified about the posted complaint.
                Nov 03, 2020
                Updated by WhiteLionindz                 Appreciate your quick action, expecting quick response soon
                Nov 05, 2020
                Updated by WhiteLionindz                 Still no response. I think its tine to complain to consumer rights what you say?
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                  V
                  vicky qwerty
                  Nov 1, 2020
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                  My ticket I'd is 1632844. Tracking details stops from 21 Oct. After that no tracking details are not updated yet and still product is not received. It almost one month now. No proper response in mail also. Solve this issue ASAP.
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                    G
                    gautigautam
                    Oct 31, 2020
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                    Their is no update of my product from 19 oct it showing the product was deliverd to our service centre it usuallyy take two to three bussiness day to inward the product, product ticket no 1634741 pls help to resolve this problem my headphone was only 15 day old and stop working if anyone know the solution pls inform me at my gmail [protected]@gmail.com
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                      N
                      negiritika813
                      Oct 31, 2020
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                      In tracking id it's written my product is delivered at my address but it didn't delivered
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                        Amitkrkushwaha0125
                        Oct 31, 2020
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                        Address: (Imagine marketing private limited) located at : 131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway, Goregaon (E), mumbai - 400 063. India Phone: 022-4946-1882 Email: [email protected] India
                        Website: @imaginemarketingindia.com

                        I had registered a complaint on 11th July about the defect of my product on boat website. The item was successfully picked up on 13 july and it also reached boat mumbai service center on 21nd August. Since then i haven't received any updates about my product. They aren't replying to the mails i send as well. Kindly register a complaint against them.
                        My Ticket number is 1267286
                        My Contact number is [protected]
                        My Email address is- [protected]@gmail.com
                        My address is-Maharana Pratap chowk Pithoria, dist-Ranchi, Jharkhand 834006
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                          M
                          MaRtin GaRix X
                          Oct 31, 2020
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                          Address: Mumbai
                          Website: Boat

                          I have registered a complaint about the replacement of my product i.e. boAt BassHeads 220 Wired Headset on 10 Oct, (complaint no.1633205 ) now on 21Oct I got an update that will be dispatched in 5 business day. It's been more than 10 days no update yet, I called customer support they picked once and told me that we have shipped your order(tracking id) but it shows no update, and the courier service telling me to contact the merchant about the product. Please help me out
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                            S
                            saiyam gupta 187
                            Oct 31, 2020
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                            I want to awknowledge you that while claiming the warranty of my product airdopes 431 i was unaware of the company policy of not handing over the product box, product accessories like charging cable, extra buds etc. i handed over all the things to the courier person.
                            my id no. is 1653822 so i request you to hand over all the accessories with the replaced product to me .

                            Thankyou

                            reply to this mail as soon as possible
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                              S
                              saiyam gupta 187
                              Oct 31, 2020
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                              I have airdopes 431 ..
                              I need you to help where to find case cover of the above mentioned product.
                              I tried every to find bt i was unable.. So please help me to find it
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                                S
                                Sandeep Gantasala
                                Oct 31, 2020
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                                Address: Kaikaluru

                                My item with order ID 68848 is till not got delivered, and also I'm trying to make contact with delivery agent but he is not picking up the phone. I want my product as soon as possible because it is 3days delay it's disgusting
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                                It still not got delivered
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                                  J
                                  Jinu_dani
                                  Oct 31, 2020
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                                  I bought a Bluetooth enabled headset Rockerz 235V2. It worked well for 2 months and then it had lots of issues like not getting connected through Bluetooth. Even after showing as connected you will not be able to hear anything from the headset but continue to hear from the base device(laptop/mobile). I got it replaced after 30 days as this variant gets the replacement product only from Mumbai and not for Bangalore. The replacement product ceased to even switch on or get charged within 7 days. Now if I have to get it replaced, it would take another 30 more days. Cant understand what sort of cheap Chinese components are used by this company to flood the Indian market with filthy substandard products.
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                                    A
                                    Anonymous5164
                                    Oct 30, 2020
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                                    I've registered a complaint for my boat airdopes 381, its been 15 days and I haven't received any updates or my earphones...The last time the status was updated on 19th October...
                                    Ticket number:- 1650120
                                    I tried to contact service centre but they aren't answering my call...
                                    Boat is a reputed brand...& this kind of attitude towards their customers is unacceptable
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                                    Did you get any reply?
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                                      U
                                      Udisha ty
                                      Oct 30, 2020
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                                      I returned my boat rockerz 255 for replacement. Replacement has been issued by them but not yet delivered or dispatched. They told it will be dispatched in 5 days but they didn't.
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