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Updated: Dec 3, 2025
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 209

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R
Ravi Varma Landeri
Oct 18, 2020
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It's been almost 65 to 75 days I sent my blooth earphones. They approved my replacement in 1st week of August. I didn't received my earphones yet. I reached customer service hundreds of time. I reached customer service of delivery partner xpressbee also both are worst service. Not responding and not capable of solving problems. They always take excuse of pandamic lock down in some areas and reply me with we working with 30% staff. Even if they working with 30% of staff. Dose it really take almost 3 months of time to replace my product. Very very bad experience. I never buy boat products again.such a worst experience and worst organization.
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    Komal Kundalkar
    Oct 18, 2020
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    Address: Mumbai

    My product hasn't yet reached the service hub... company has been fooling me since a month... the status of the ticket even after updating shows the same situation for last 20 days... pathetic service... fed up with this non sense ... boat u really need to improve
    boAt customer support has been notified about the posted complaint.
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      K
      Komal Kundalkar
      Oct 18, 2020
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      Address: MUMBAI

      I have claimed warranty for boat headphones... they picked it up in time but the product is in transit for more than 20 days now and hasn't reached the service hub yet... I don't know why these companies offer warranty when they cannot provide better services to the customer...
      boAt customer support has been notified about the posted complaint.
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        S
        Sri007t
        Oct 17, 2020
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        Address: delhi
        Website: www.boat-lifestyle.com

        I made a replacement request of boat 431 Bluetooth earphone red color on Sep 18 2020 and reached at service center on 5th Oct 2020. after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 25 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 1556229. I am facing lots of problem regarding this.
        +1 photos
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        Nov 09, 2020
        Updated by Sri007t         till date im not getting any updates from boat organization.. im totally upset what they done to me..i was waiting for a long time.. im tired..

        Nov 16, 2020
        Updated by Sri007t         Im totally upset... i was received that replacement headset 2 days before with same issue... oneside headset still not working.. i dont want to buy your product again.. im very much tired.. please dont do this to anyone.. most of your products buying by middle class peoples..We dont know how to fight with your standards..
        please
        Grow your quality..
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          G
          GurkaranGill23
          Oct 17, 2020
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          I had an issue with my boat earphones and had requested for replacement.The product was picked up from my home on 7 September 2020.The Company is not responding to my calls, Emails, Tweets as well...I will attach the details
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            A
            Akash Anil Jadhav
            Oct 17, 2020
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            I made a replacement request of boat rockerz 255 pro bluetooth earphone on 1/10/2020 and reached at service center on 5/10/2020 And last status shown on ticket number - 1602628 that "replacement product issued" on 7/10/2020, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number on "[protected]" but no one answer the call after long long waiting time. It is almost 15 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 1602628. I am facing lots of problem regarding this.
            The worst customer service ever seen.
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              N
              Nikhil Gujjar
              Oct 16, 2020
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              I have replaced my product on 9 june 2020 and the pick up was done within one week but till now I haven't received my boat rockerz 255. My ticket number is 1164607. And everytime I try to reach boat customer care service they don't pick up.
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                S
                Sankeerth Venigalla
                Oct 16, 2020
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                I've submitted my Airpods off Boat blue colour on 8th September...and I registered complaint on website and I got token and they took my old airpods and gave replacement of product but till now i didint get them and customer care isn't working and also email id too ...I want response from company and I live in vijayawada
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                  R
                  roy@123
                  Oct 16, 2020
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                  Address: Boat

                  Dear SIr/Madam,

                  My product complaint is defined as replacement issue by Boat service. the replacement Product despatch to me at my address on 16 Oct 2020.
                  After inspection of recieved product, I found dublicate product and also the colour and product quality is different. Its look like scam in invoice it's written as blue colour but I got black and the material of the product is also different. Please check and give me update about this complaint. Hence I will return this product.
                  If not possible to solve then please give my money back. I don't want to be one customer of this fake boat company.

                  I request you to please solve this problem as soon as possible.

                  Thankyou
                  Girish Ubhare
                  boAt customer support has been notified about the posted complaint.
                  Oct 16, 2020
                  Updated by roy@123                   Evidence of fake product
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                    K
                    Kazuto
                    Oct 16, 2020
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                    Address: Mumbai
                    Website: support.boat-lifestyle.com

                    It has been more than 20 days since they take my earphone from me for warranty claim and haven't returned it and they don't reply to my emails please tell me if there is any problem.
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                    You guys message me that you have noticed theme about my complaint but they are not doing anything it's been more 25 days there not replying my messages if there is any problem then please let me know

                    Boat 220 warranty issue - Comment #3751257 - Image #0
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                      M
                      monte50
                      Oct 16, 2020
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                      Address: Boat

                      I have purchased Boat Rockerz 600 from Lamington Rd, Mumbai 8 or 9 months back. Unfortunately the invoice got lost and I don't remember now from which exact store I have purchased it from Lamington Rd now (because of corona issue and there are similar shops), I have mentioned this in my ticket and found below status from Boat:-

                      Your Ticket Status :
                      # Date Status
                      1 19 September 2020 Invoice provided is not a valid invoice
                      2 19 September 2020 Pending. It will get updated within. 2 business days.

                      I have shared product box details for them to track serial number and etc.,

                      Now Boat is not replying me at all and also no body is responding on their customer care number.
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                      Today is 21st Oct. 2020. Till date no response from boAt customer support. Request you to please guide me in such situation.
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                        R
                        RahulKu98230214
                        Oct 16, 2020
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                        Address: Mumbai

                        I lodged a complaint regarding sound issue of my boat earphone on the boat website dated 28August 2020 pertaining to warranty of my earphone . The product was well received by the boat on 9the September 2020.The status was soon converted to Replacement product has been issued on 15september 2020 ever since then no reply received from the boat’s side for the delay of my issued product .Numerous email has been sent to the company but of no use .The call was put on busy mode and no communication has been made till date . AS a customer I feel cheated and betrayed by such behaviour of company .
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                          P
                          Prasanth Koyyalagunta
                          Oct 16, 2020
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                          One side of bluetooth Boat Rockerz 255 Raging Red is not working, logged a complaint/ticket on 19th Sept 2020 and it reached the testing hub by 28th Sept and the product replacement is issued on Oct 5th and now the current date is 16th and there is no update on the ticket from the past 10 days.
                          Ticket No - 1560452
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                          It's been 15 days still no update on this
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                            S
                            Sindhu_D
                            Oct 16, 2020
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                            Address: 49/41/5, kings rescidency ,akkayyapalem

                            I have filed a complain ticket number1430703 and the product was picked up on august 24 till now the product was not delivered back the last update was on october 2nd 2020 as the product got replaced snd dispatched within 5 bussiness days but they was no other update yet as i mailed and call to the customer service no response the customer service number wont be available y i dnt knw but wil the product wil cum back or not plz update r refund my money back
                            +2 photos
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                            Oct 21, 2020
                            Updated by Sindhu_D                             Still there is no response of my boat product from the service centre
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                              A
                              akash shoran
                              from Gurgaon, Haryana
                              Oct 16, 2020
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                              I made a complaint with lockdown in March month for my earphones and my faulted product collected by company representative from my location and then, my replacement product is not yet delivered at my place by the company. My ticket number is 1039286. Also I dropped e mails on their office e mail id but I did not received any response from anyone, my e mail id is [protected]@gmail.com
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                                P
                                Pushpendra Singh Sengar
                                Oct 15, 2020
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                                Sir, I have given my earphone for the replacement on 3rd of October 2020 but when i am checking status, it is showing dispatching in 5 days, it is already been 12 days but till now i have not received the product. My ticket no. 1599267
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                                  V
                                  vc3531
                                  Oct 15, 2020
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                                  Address: vishal chauhan.r.no. 14 mayawati chawl akurli .new panvel

                                  My ticket number is 1615129 since 5-6 days i have not get any update about my product replacement.
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                                    S
                                    skumarrk
                                    from Pune, Maharashtra
                                    Oct 15, 2020
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                                    Incorrect Product delivered as replacement

                                    Hello Support Team,

                                    My name is Suresh. I am emailing on behalf of Sanjay S, who is my son.

                                    I am finding it very difficult to get a support team and hence the email.

                                    The product replacement due to a faulty earphone that we received is an incorrect one. This could be due to the invoice that we sent were 2 pages and the first page is what the team referred to. The person who collected the replacement...
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                                    Annu1098
                                    Oct 15, 2020
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                                    Address: J-3/30 J block street no 7 Laxmi Nagar Delhi

                                    Devices was vibrating continuously
                                    Won't able to listen properly
                                    Sound interruption are there
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                                      V
                                      Vijay Mishraa
                                      Oct 15, 2020
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                                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063
                                      Website: support.boat-lifestyle.com

                                      Problem:- i purchased boat basshead 100 from amazon after 4month it stopped working so 0 u will get new replaced product under 18days but 1 month is passed still not dispatching my order i[censored] call them.they will say your earphone is out of stock.Please say them to dispatch my earphone..U can track at https://support.boat-lifestyle.com/ click on check ticket status and enter 1531738
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