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Updated: Aug 11, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 210

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Amitkrkushwaha0125
Oct 31, 2020
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Address: (Imagine marketing private limited) located at : 131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway, Goregaon (E), mumbai - 400 063. India Phone: 022-4946-1882 Email: [email protected] India
Website: @imaginemarketingindia.com

I had registered a complaint on 11th July about the defect of my product on boat website. The item was successfully picked up on 13 july and it also reached boat mumbai service center on 21nd August. Since then i haven't received any updates about my product. They aren't replying to the mails i send as well. Kindly register a complaint against them.
My Ticket number is 1267286
My Contact number is [protected]
My Email address is- [protected]@gmail.com
My address is-Maharana Pratap chowk Pithoria, dist-Ranchi, Jharkhand 834006
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    MaRtin GaRix X
    Oct 31, 2020
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    Address: Mumbai
    Website: Boat

    I have registered a complaint about the replacement of my product i.e. boAt BassHeads 220 Wired Headset on 10 Oct, (complaint no.1633205 ) now on 21Oct I got an update that will be dispatched in 5 business day. It's been more than 10 days no update yet, I called customer support they picked once and told me that we have shipped your order(tracking id) but it shows no update, and the courier service telling me to contact the merchant about the product. Please help me out
    boAt customer support has been notified about the posted complaint.
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      saiyam gupta 187
      Oct 31, 2020
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      I want to awknowledge you that while claiming the warranty of my product airdopes 431 i was unaware of the company policy of not handing over the product box, product accessories like charging cable, extra buds etc. i handed over all the things to the courier person.
      my id no. is 1653822 so i request you to hand over all the accessories with the replaced product to me .

      Thankyou

      reply to this mail as soon as possible
      boAt customer support has been notified about the posted complaint.
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        saiyam gupta 187
        Oct 31, 2020
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        I have airdopes 431 ..
        I need you to help where to find case cover of the above mentioned product.
        I tried every to find bt i was unable.. So please help me to find it
        boAt customer support has been notified about the posted complaint.
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          Sandeep Gantasala
          Oct 31, 2020
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          Address: Kaikaluru

          My item with order ID 68848 is till not got delivered, and also I'm trying to make contact with delivery agent but he is not picking up the phone. I want my product as soon as possible because it is 3days delay it's disgusting
          boAt customer support has been notified about the posted complaint.
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          It still not got delivered
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            Jinu_dani
            Oct 31, 2020
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            I bought a Bluetooth enabled headset Rockerz 235V2. It worked well for 2 months and then it had lots of issues like not getting connected through Bluetooth. Even after showing as connected you will not be able to hear anything from the headset but continue to hear from the base device(laptop/mobile). I got it replaced after 30 days as this variant gets the replacement product only from Mumbai and not for Bangalore. The replacement product ceased to even switch on or get charged within 7 days. Now if I have to get it replaced, it would take another 30 more days. Cant understand what sort of cheap Chinese components are used by this company to flood the Indian market with filthy substandard products.
            boAt customer support has been notified about the posted complaint.
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              Anonymous5164
              Oct 30, 2020
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              I've registered a complaint for my boat airdopes 381, its been 15 days and I haven't received any updates or my earphones...The last time the status was updated on 19th October...
              Ticket number:- 1650120
              I tried to contact service centre but they aren't answering my call...
              Boat is a reputed brand...& this kind of attitude towards their customers is unacceptable
              boAt customer support has been notified about the posted complaint.
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                Udisha ty
                Oct 30, 2020
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                I returned my boat rockerz 255 for replacement. Replacement has been issued by them but not yet delivered or dispatched. They told it will be dispatched in 5 days but they didn't.
                boAt customer support has been notified about the posted complaint.
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                  Kalyan samules
                  Oct 30, 2020
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                  Worst service by xpressbees they are not solving my problem I called them and mailed them, poor service please HELP me my coutis being too delayed please help me my AWB I'd[protected] . I contacted them and mailed them but they are not solving my problem please help me
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                    G
                    Gotal Tambe
                    from Powai, Maharashtra
                    Oct 30, 2020
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                    Description: I had purchased the product (Airdopes 441) on 1st of October'20 & on 12th of October'20 I realized one of the airdopes stopped working so immediately I had raised an incident on 13th of Oct'20 & on 16th Oct'20 received a message stating the pickup would be done by the person with his contact number mentioned in the message. Called the authorized person 5-6 times but there was no response. Also, almost after 10-12 days when I again tried him calling, he received my call & replied stating there is no confirmation received from the company to pickup your product.
                    Date of Incident: 13th October'20
                    Complaint Number: 1645271
                    This has been a worst experience from Boat due to very poor customer service as its almost more than 15 days by registering the complaint.
                    I have attached the invoice of product with the screenshot of message received for pick up & the email for registered complaint.
                    boAt customer support has been notified about the posted complaint.
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                      Preetesh Kumar Yadav
                      Oct 30, 2020
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                      I raised a complaint on my boAt bassheads 242 working problem on 16th September and they picked up the product on 12th october. Since 19th october the status shows Product has been delivered to our service center. It usually takes 2 business days to inward the product. today is 30th october and they are neither replying to mails also. Support ticket number: 1639155
                      Please help
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                        Vansh Sisodiya
                        Oct 30, 2020
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                        I am calling to boat Nirvana since a month they do not pick up the call and if they pick up they cut the call in the middle they say they do not have any power to raise a complaint and help us. I also mail boat from August 19 till today 30 March in there both mail they say I'll get a reply in next 24 to 48 hours from 19 August I didn't get at least 1 reply from boat they are treating customer like very badly . Please help
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                          Ron Roby Philip
                          Oct 29, 2020
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                          Address: Coimbatore

                          I gave my headset for warranty then I got a mail from boat that they sent me a new one but i didn't receive the product.
                          boAt customer support has been notified about the posted complaint.
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                            Bhupinder Kour
                            Oct 29, 2020
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                            My boat rockers headphones (red), which were in warranty, suddenly stopped operating. I connected the support team for a solution and as they mailed to return the product and convinced that I'll be returned a recovered or new headphone within 10 days.

                            The product, as per the tracking status shared (token no. 1631812), reached the service center on 19th Oct, 2020 and was Whhandover on the same evening.

                            But, neither I have received my headphones nor any current status information. I request you to please look into the matter and return the working headphones to me at the earliest.
                            boAt customer support has been notified about the posted complaint.
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                              Hdhd
                              Oct 29, 2020
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                              The storm smart watch was launched at 12:00 I opened at 12:01 and it was out of stock so please make in bulk
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                                Harishankar SR
                                Oct 29, 2020
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                                Website: support.boat-lifestyle.com/?ticket_no=1490275

                                I send my headset for not hearing one side it is already two months gone I send my headset on September 3 through express bees courier partner . Now I send more mails for enquiring about my headsets condition is it completed or not but I didn't get any mails . I didn't expect this kind of large company not responding properly to the consumers . Please help me to get my replaced headset . My ticket number is 1490275 please help me . It is boatrockerz 255 active black ( mine)
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                                  syed mikayel
                                  Oct 29, 2020
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                                  Website: www.boat-lifestyle.com/collections/bluetooth-wireless-headphones

                                  I ordered airdopes from boat website on 7th October and it's been 22 days and it hasn't reached me till yet. Customer care number is not reachable. After much efforts by contacting their Instagram page I received a call and they said that i will receive it in 4-5 days but that didn't happen. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund
                                  boAt customer support has been notified about the posted complaint.
                                  Oct 29, 2020
                                  Updated by syed mikayel                                   I ordered a package on 7th October and haven't received it since. I want to cancel my order but unable to do so. Order id 60224
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                                  I ordered a package on 12th August and haven't received it since.It's been 15 days now. I want to cancel my order but not able to do that. Please look into it.
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                                  I ordered boat earphones from the website and the package has been in transit for 15 days now but I don't have any updates and it still hasn't reached me. The customer care team of boat is extremely useless and cannot help me no matter how many times I call. I need a refund now.
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                                    REETESH TOMAR
                                    Oct 29, 2020
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                                    Address: 1/39 SAINIK COLONY, Kaseru Khera, Meerut cantt

                                    Sir, I ordered two boat rockerz 600 Mi edition headset from Amazon out of which one was bad and not working properly.
                                    I registered my complain on your site and my ticket number was 1600452.
                                    I sended request to boat service centre and in the replacement process, I gave all the accessories(AUX cable+usb cable) and the carry box which we get with it to the delivery man, but in return we were given only the headset which was of different model and even not the full box. Now I am not able to even charge my headset and without auxcable it is useless.
                                    Even no customer care number receive call in lockdown. How can I get help?
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                                      kalpitbansal31
                                      Oct 29, 2020
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                                      Address: 59 vinay nagar sector 4 gwalior, Koteshwar road

                                      Dear sir / mam,
                                      Sir/Mam, I ordered boat airdopes 402 on 21st October, 2020 and I paid the price online through my debit card .I haven't received any mail or sms regarding the confirmation of the order placed, and it was really very disappointing from your side as i wanted to gift it to one of my friend on 29th October, it's been 5 days since I ordered them, I request you to please look into the matter and do the needful, I would be very thankful to you if you could send me a confirmation of my order and let me arrange it by 29th of this month.
                                      If you learnt about any of details of my order then please mail me or sms or call me on [protected].
                                      Thanking you for your time
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                                        Pranav pratap Singh
                                        Oct 29, 2020
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                                        In mid of July I have claimed warrenty for my boat earphone and on 26th July 2020 my product pick up generated for servicing .
                                        Now I didn't get any further changes in current status of my earphone also I don't get response of my any emails.
                                        boAt customer support has been notified about the posted complaint.
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