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Updated: Dec 3, 2025
Complaints 5741
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425
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 224

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S
Saurabh Mansharamani
Aug 31, 2020
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Its been more then 1 month and i have not received my boat earphones which were sent for repair, there is no update on website too on checking status of ticket, and even customer support is not available and reply to emails sent to boat.

Earphone were picked up on 18 June ticket number is 1185442
boAt customer support has been notified about the posted complaint.
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Still no Update from Boat, This has become worst experience ever.
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    Suraj Singh samrat
    Aug 30, 2020
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    My boat rockerz headphones stops working in between. I have purchase it on 12 august. Please help me out of this
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      S
      Satheesh Kumar P
      Aug 30, 2020
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      Address: H.NO:21/404/519, Indira Nagar

      I bought the Houseofmarley product through Amazon. I got a problem with wired earphone product name is House of Marley smile jamaica my left side earphone stopped working suddenly after one year. i complained to House of Marley they said contact to boAt support team so, I did that. I submitted my invoice and they took the product from 1 month ago they and now they cancelled my ticket. This is really a fake promising for customer.
      boAt customer support has been notified about the posted complaint.
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        T
        The singh babu
        Aug 30, 2020
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        I bought boat rockers 510 and it suddenly stopped working and I claimed my warrenty 2 months ago they took the damaged product but they are not returning the replaced product I called customer care so many times but no response please help me to get my headphone back.
        boAt customer support has been notified about the posted complaint.
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          R
          Riya Gangwani
          Aug 30, 2020
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          My boat earphones were not working and i registered the complain for the same on 7th August 2020. They picked up the product on 11 August 20 and now they are showing WHHandover as shipment status. It has been 3 weeks and yet I haven't received my replaced product.
          Please do something
          My ticket no. 1378158
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            R
            Rajesh1294
            Aug 30, 2020
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            Resolved

            Address: Lifestyle Food Pvt Ltd. Plot No- 508 HSIIDC Rai
            Website: Boat- imaginemarketingindia.com

            My ticket number is 1350772, i haven't received my replacement boat stone 1500 bluetooth speaker yet, it has been more than almost 30 days past and i still not getting any updates regarding the replacement. My product has satisfied all warranty conditions and i want my product asap. Hope you will consider it or i had to take a legal action against you, unfortunately.
            Waiting for a meaningful reply.
            Thanks
            +1 photos
            Sep 15, 2020
            Complaint marked as Resolved 
            Finally I got my speaker after 44 days. Thanks boat team
            boAt customer support has been notified about the posted complaint.
            Aug 30, 2020
            Updated by Rajesh1294             Dear boat team please do need full as soon as possible.
            Because I am facing many problems wthiout my bluetooth speaker.
            Sep 03, 2020
            Updated by Rajesh1294             Neither I have been informed nor have I received anything from your side.i have not been updated about my query. The query is not resolved yet .please get my query resolved at the earliest.
            View replies
            My complaint was registered under complaint no 1338869, and as per the status replacement product issues on 14th Aug..but till 30th Aug..there is no update...I have sent multiple emails but no one is replying from boat side..I hope this is not the cheating from the customer and expecting positive reply from boat

            not received my replacement product yet. i am complaining about how boat cheated their customers. - Comment #3727680 - Image #0
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              S
              Sudheer_6591
              Aug 30, 2020
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              Address: 14-7-18,, Opp Mini Shirdi Temple,Lakshmi Narasimha Street, Bhimavaram

              I've registered complaint for my bluetooth headset which is not working on one side on july 14-2020 with ticket number 1284493.. They are saying replacement product issued and given a tracking link but it's not working and they're not responding calls/mails.
              boAt customer support has been notified about the posted complaint.
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              Please resolve this
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                S
                S_rthk
                Aug 30, 2020
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                Hi, i had order boat rockerz 255f wireless headset from flipcart but i received only empty boxes. I checked with customer care of flipcart they are not responding at all. Please concern about my issue.
                +1 photos
                boAt customer support has been notified about the posted complaint.
                Aug 30, 2020
                Updated by S_rthk                 THis is not resolved why you marked as resolved.
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                  B
                  Bibuni
                  Aug 29, 2020
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                  One side is not working. No sound on one side
                  +1 photos
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                  Aug 29, 2020
                  Updated by Bibuni                   One side of my earphone is not working. The model I have is boAt bass head 152.

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                    D
                    Debarin Chakraborty 19UEC028
                    Aug 29, 2020
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                    I bought a boat rockerz 450 in the month of june.in the middle of july it started showing bluetooth issues. I sent the product back as per the directions given by the company, but now even after a month of waiting the haven't sent my product. I tried to contact the company many times but never got a reply. My ticket no. Is 1329900. I want a full refund if the company is not able to process my replacement request as the product was not more than 12 days old.
                    boAt customer support has been notified about the posted complaint.
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                      A
                      Aniketdemu
                      Aug 29, 2020
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                      Address: Gali no:- 10/2 Mukundpur, D-Block NEW DELHI, DELHI 110042 India Phone number: ‪9560181639‬

                      I had purchased boat400 bluetooth headphone by amazon shopping on 4 june 2020. At present my boat 400 headphone auto switched off again and again. Not working.
                      +2 photos
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                        M
                        Monika05
                        Aug 29, 2020
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                        Address: mumbai, maharashtra

                        I have registered a complaint with boat for my headphone to get a fix or replacement in June 2020. Ticket number is 1172866.
                        They took my headphone and never returned back. No updated status to track since they received the product (11 june). I sent many mails, numerous calls but they never responded.
                        Now I am going to file a case against boat.
                        Please help me providing my product back or refund money. I already chased enough and my patience has ended.
                        +2 photos
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                          S
                          Sahil8542
                          Aug 29, 2020
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                          Address: Boat , Mumbai

                          Im this lockdown my earphones stop working from both side it is been 33 or 34 days and i didn't get my product yet.
                          I call customer service but they did6 answer and everytime i call it says it is busy. And i did lot of mails bit they didn't reply me.
                          My ticket no. Is 1295128
                          Please Deliver my earphones in 1 week.
                          If y don't do anything i will take legal action.
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                            C
                            Chhaya Gangani
                            Aug 28, 2020
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                            Address: Mumbai

                            Respected sir/ma'am
                            I have given my boat rockerz 255 active black headphones for the replacement on 17 June and on 24 June the product picked from. My address and within 15 days it's time to deliver my product but I have not received my product yet my ticket no is 1216916 I have checked the status of ticket it's shown that after 18 July no future status is available...deliver my product as soon as possible else I have to complaint in cusumer ..and I have called boat rocks service center many times but they are not receiving the calls ..I have called on this no [protected] but they are saying our employees are busy now... please do deliver product as early as possible. thank you
                            boAt customer support has been notified about the posted complaint.
                            Sep 03, 2020
                            Updated by Chhaya Gangani                             I have not received my product yet
                            Sep 30, 2020
                            Updated by Chhaya Gangani                             Still I have not received my replacement product
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                              Sri200305
                              Aug 28, 2020
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                              Address: Mumbai
                              Website: www.google.com/url?sa=t&source=web&rct=j&url=www.boat-lifestyle.com/&ved=2ah

                              Hi sir,
                              Im from palakkad. And i have i slight issue. I claimed my replacement of my boat bassheads 242 in the stating of august.. And its replacement reached my town on august 17.. It was supposed to get delivered to me the next day but it hasn't... And a week passed!.. I didn't received my product!.. When i called one of your agents. They are telling that the product is missing!.. But four days back! I have recieved a code. Which i need go give to the delivery boy at the time of delivery... When i checked my tracking... It was showing the product is out for delivery... But at the end of the day i didn't recieve it... And now its showing... Cant reach because of containment zone... And there is no containment zone near my house... So please help me sir... Reply asap... My tracking id is[protected]

                              Order id:[protected]-1351553
                              Ticket number:1351553
                              +1 photos
                              boAt customer support has been notified about the posted complaint.
                              Aug 28, 2020
                              Updated by Sri200305                               https://support.boat-lifestyle.com/

                              My ticket number:1351553
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                                D
                                Divyam_atri
                                Aug 28, 2020
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                                My ticket number is 1352881, I haven't received my replacement Cable yet, it has been more than 25 days past and I still not getting any updates regarding the replacement. My product has satisfied all warranty conditions and I want my product ASAP. Hope you will consider it or I had to take a legal action against you, unfortunately.
                                Waiting for a meaningful reply.
                                Thanks
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                                  D
                                  Dtrans7
                                  Aug 28, 2020
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                                  I have claimed warranty of my boat bassheads 220 earphones on 18 march 2020 and haven't received my earphones yet its been 5 to 6 months they didn't answered most of my calls on the costumer service and they were just making promises that it will dispatch it in 48 hrs or so but they never did. N it was difficult to connect with them as after 4 to 5 tries the call connects and then after that 10 mins waiting or so i can talk to them and they ate up my 5 months warranty by keeping the product to themselves on the service centre i want my warranty of 5 months back. They stopped emailing and calling and they r not answering my emails and calls
                                  +5 photos
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                                    Akshay1106
                                    Aug 28, 2020
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                                    I had submitted speaker for replacement which was approved by the executives. But it has been more than 2 months I havent received the replacement. My ticket number is 1120484. So do look into it now.
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                                      M
                                      Mushir Riyaz Shaikh
                                      Aug 28, 2020
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                                      Hey, I have registered a complain of my product boat airdopes 381, in uses of month left ear piece was not working properly, and also I can't pair a new device. 8 August product pick up,
                                      13 August 2020 product receive at service center.
                                      14 August 2020 replacement product dispatching soon.
                                      Again 14 August 2020 replacement product issued...
                                      Till now 28 August 2020 I can't get any update or I can't get my product...
                                      I call 100 times at customer care no but it always says busy and when it's ring no one can pick up or answer the call... Plzzz help me with this...
                                      +1 photos
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                                        Mamta. Jain
                                        Aug 28, 2020
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                                        I have bought boat rockerz 450 headphones which comes with 1 year warranty and they are defective so I want to claim my warrenty
                                        +2 photos
                                        +1 videos
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