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Updated: Jan 15, 2026
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boAt reviews & complaints page 224

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U
Urvashi Yodha
Sep 4, 2020
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Address: C 19 patel nagar bhopal

I had given my boat rokerz for as it was defected but the replacement hadnt arrived yer
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    V
    Vedangi
    Sep 4, 2020
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    Address: mumbai

    Now its been more than a month since I had sent the service center my boat bluetooth for replacement as its one side was not working within a month after buying. My product is Boat Rockers 255 and service ticket number is 1387345. I cannot even track my product they are showing me an error. I want my product to be delivered as soon as possible. The service center is not replying to my emails nor they are receiving calls. What kind of service do you think you are providing to your customers?
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      R
      rudy115
      Sep 4, 2020
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      I registered my complaint on official boat website and got a ticket on 28th august.
      Then an expressbees employee (Pickup) guy picked up my earphones on 31st august.
      Now in the expressbees website it shoes whhandover and i havent received the product.
      The call centre of both the companies i. E boat and expressbees are not responding.
      I also tried e-mailing them but they didnt not revert.
      boAt customer support has been notified about the posted complaint.
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        N
        nsnishant51
        Sep 4, 2020
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        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063

        I have submitted my boat earphones for warranty on 24 march 2020. But its been 6 months and still i have not received my replaced product.
        +1 photos
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          H
          Haytham3112
          Sep 4, 2020
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          Website: www.boatlifestyle.com

          I registered a complaint on my product on 12th of august and the roduct was picked on 18th of august by xpressbees and yesterday at night it showed whhandover. I sent 5 mails to boat customer service and to xpressbees too regarding the product. None of them have replied about my products current status. I would like my product given to me as fast as possible. Ticket no.
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            H
            HarshSingh24
            Sep 3, 2020
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            I purchased boAt BassHeads 100 Wired Headset in December, 2019. Unfortunately, one earphone of it has stopped working. The product has a warranty period of 1 year so its under warranty. So kindly replace or repair the product.

            Thank you
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              S
              Sivanantham S
              Sep 3, 2020
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              Address: Dharmapuri
              Website: www.boat-lifestyle.com

              Hello,

              I have registered a complaint on boat on 1-Aug-2020. Complaint no is : 1358351

              On 08-Aug-2020, service center received my product for servicing and on 10-Aug-2020 i got a status as 'replacement product is Issued'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
              I am unable to contact customer care, call is not connecting,
              When can i expect a delivery of my replacement product.
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                A
                Aayush Umale
                Sep 3, 2020
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                Address: Geetanjali residency room 603 plot-175 sec 10 kharghar pincode 410210

                Its fell from the dining table on the tiles and the wire came out but is still working so I want a replacement or repair it.
                +1 photos
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                  S
                  Sheetal Prasad Nayak
                  Sep 3, 2020
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                  It's been almost more than a month i have given my boat rockerz 255 headset for replacement.
                  they haven't updated me any information regarding it. Whenever I mail them they don't reply and if I call there service center that number is always busy.
                  I clueless what's happening.
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                    A
                    AbuRizz Nation
                    Sep 3, 2020
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                    Address: Mumbai
                    Website: support.boat-lifestyle.com

                    I had given my boat bassheads 225 for warranty and my package was picked up on 31st aug 2020 and the estimate delivery was 1st sep 2020 but still I have not received it . Currently in the xpressbees interface it's showing WHHandover please help I want my package my ticket number is 1467260. Please help
                    +1 photos
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                    same thing is happening with me did you find a solution
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                      D
                      Dharmesh Kumar Dewangan
                      Sep 3, 2020
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                      Purchased through Amazon (Order ID:[protected] on 12-February-2020.

                      1. One of the earpieces is not working.
                      2. The microphone is not working.

                      Please reply, How to Claim the Warranty ?
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                        N
                        Nikhilss
                        from Coimbatore, Tamil Nadu
                        Sep 3, 2020
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                        Ticket No - 1408272
                        I registered complaint about earphone not working, so they picked up my product but even after receiving its been about 10 days still status of complaint is showing that "Product will be dispatch soon"
                        +1 photos
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                          A
                          Aratrik Banerjee
                          Sep 3, 2020
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                          Address: A302 Jalvayu vihar Kharghar

                          I bought this boat rokerz 255 product via amazon India on 20th of december 2019 and by july is is not working properly and on an unfourtunate day is stopped working
                          we believed that boat is a very good company and indeed it is but this is very unfortunate that i had to face this from boAt
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                            B
                            Bholanathsahu18
                            Sep 3, 2020
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                            Address: SURYODAY Small finance Bank Balangir pin767001

                            I have apply for replace ment delivery boy received 2 August and shaller to deliver 7 August but till time not show my product replacement status
                            Ticket id-1351329
                            Name-Bholanath Sahu
                            Product name -boat bluetooth earphone
                            Whtas my delivery status
                            Delivery adress - Malpada Balaji Bhaban SURYODAY Small finance Bank Balangir, pin-767001
                            Mob-[protected] Register mail [protected]@gmil.com plz reply me
                            +2 photos
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                              H
                              Hitesh_K
                              Sep 3, 2020
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                              My product was registered for replacement on the company's website. It has been 3 months since it was picked up from my side and I still haven't received a replacement for the same. Despite countless emails and calls there has been no response what so ever. This is not acceptable from a company that boasts #1 customer support service.

                              Product name : boat Bassheads 242

                              Ticket: 1119343
                              +2 photos
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                                C
                                Chetan Naiwal
                                Sep 2, 2020
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                                Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063 Landmarks: Next to Jay Coach

                                I submitted a request to claim my warranty on the 24th August, , they collected it in 25th August and the last update I recieved was on 25th August just saying "product pickup generated for servicing and replacment" it has been over a week since than I have received no updates. Don't know where my earphones are!! My ticket no. Is 1452602. Please solve the problem as soon as possible. It will be very helpful.
                                +2 photos
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                                  V
                                  vijaybo
                                  Sep 2, 2020
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                                  I have orderd Airdopes 201 black, Order Id is 39369 and registered request for replacement on 19Aug, request unique number is 37741, I got mail for recieved returned product, but later no updates from the boat, had called so many times to reach out help desk on ticket status, but no use. They are not picking call, In call IVM voice saying that your phone number is noted will get back to you, no calls from them, Is really boat shopping website is really trying to cheat consumers?
                                  boAt customer support has been notified about the posted complaint.
                                  Sep 02, 2020
                                  Updated by vijaybo                                   I have attached the ticket status screenshot, since 12 days got over, not a single response from boat.

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                                  Still no response from boat lifestyle helpline team. Called so many times, not connecting customer care number.
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                                    V
                                    Varsha Sreelakam
                                    Sep 2, 2020
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                                    Purchased boAt Rockers bluetooth headset on 4th October 2019. Left earpiece not working from 24th August 2020. No physical damage.
                                    boAt customer support has been notified about the posted complaint.
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                                      J
                                      jyotika gupta
                                      Sep 2, 2020
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                                      On 19th June, I sent wireless to boat and on 3rd August, I received the replaced product which was again not working properly. So, I sent the product back on 5th August and on 31st August, I received the product which is again having the same problem. It seems like the company is again and again sending me the same faulty product. I even mailed them but there was no revert and even tried to call them but no one picked my call. So, I would like to request you to look into this matter and force boat company to either give me a proper working product or refund my money.
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                                        D
                                        Dannt
                                        Sep 1, 2020
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                                        Hello team,

                                        I have complaint against boat earphone.

                                        It is not working properly and i am unable to get sound from one side.

                                        It's in warranty and i have bill also. I want solution on this, please support.

                                        I am registering this request under warranty period, this has to be taken up on priority before ending of warranty period.in case if it crosses the validity period the company will be responsible for delay in response to consumer.

                                        Danny.
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