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boAt Complaints & Reviews

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Last updated Mar 22, 2024
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C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
Mumbai
Mumbai City District
Maharashtra
India
400063

boAt reviews & complaints page 224

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Address:Boat

I ordered boat earphone.. I got some problems in that.. Then i registered complaint on boat official website.. Then a guy pickup on 29 july. But today 27 august i have no information about my product.. Customer care number is out of order.....
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Payal Anand
Sep 1, 2021
This thread was updated on Sep 1, 2021
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No update regarding replacement product since 1 month

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063
Website:022-49461882

Replacement Product Issued Ticket status updated on 5th November after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 5 August with a ticket number 1368901. The product was collected from me on 8 August and the service center received on 13th of August, when i check in boat website with my ticket. I saw that on 14th the agree for replacement...
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A
AbhilashReddyGone
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Product not replaced Until now

Address:Mumbai

I have requested for a replacement/warranty check for my Boat charging cable, as it is not working and not charging my phone. I've requested to replacement for my product on 29th July, My product was picked up on 29th July.

After a very long delay my product reached Mumbai service center on 18th August, after 3 days, i.e 21st August, they've approved to replace my product, and the status of my replacement is "Replacement Product...
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Bipinbhai Solanki
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BoAt Earphone - Still Replacement not done

Address:Mumbai - Maharashtra

Ticket No. 1316892
Its more than one month after sending my boat earphones to boat service center.
Last status update "Replacement Product dispatching soon" but till date no communication received and also No one pick up call in customer care center...
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20th Aug 2020 buy boat airdopes 441 Pro on boat official website.
I click the buy now button and payment via Google pay
2999 is debited in my account from razor pay
And i have payment successful mail from razor pay
But the website browser show me( something went wrong)
So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I...
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Sidhhesh Dharmamer
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To claim the warranty for the product

Address:Sagar samrat B/407 mahim causeway road behind swami vivekanand garden mumbai -400016

I had ordered boat rockers headphones on 19th th jan but oke of the ear piece is faculty and I can not hear from it since there is a warranty of 1year for the product I would request you to get it exchanged ASAP
PS- I already raised my voice for the same thing but I think it has gone to the deaf ears
You can reach me on -[protected] or [protected]@gmail.com...
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Gopi Naidu Annem
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Boat wireless earphones

I had registered complaint on 23rd July with a ticket number 1321038 . The product was collected from me on 24 th July and the service center received on 29th of July, when i check in boat website with my ticket. I saw that on 1st August the agree for replacement but till now there is no change in replacement
Till now i didn't receive my product,
I called to customer care they told me replacement product will dispatch within...
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Dr swaroop
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Boat airdopes 381 replacement issue

It's been almost 30days i didn't get any reply from boat or my replacement product. And not able to contact customer care whenever i call them it says it is closed today...
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kanishk06
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Complaint about claiming warranty

I have registered a complaint to boat official site regarding exchange of my earphones, with ticket no. 1351199.
They have managed to pickup the product.
It's been a month but there is no further updates on its return and the customer service aren't picking up calls, replying to several emails.
This is really awful service provided by boat.
Kindly help me out on this matter....
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S
Santosh Sarashetti
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Can't get the service properly.

Address:laxmi multistate co-operative credit society, neaar yes bank, uma rameshwar road, jamkhandi-587301

I have bought boat rockerz 255 active black wireless Bluetooth on 01/02/2020, now it's under warranty, there is a problem with sound i can't hear it properly very low sound and volume, i can't get the service properly, i can't raise my complaint, why this all happening, this is the bad thing worst service, there is option of door to door service, if i can't raise my complaint, how cant i get your service and also i have been sent a mail request...
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A
asif07
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i didn't receive my replacement product yet and they are not responding back.

Hello,

I have registered a complaint on boat on 5-august-2020. Complaint no is : 1369924

On 18-august-2020, service center received my product for servicing and on 20-august-3020 i got a status as 'replacement product issued ' and 'replacement product is dispatched' aslo. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I...
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V
vraj00707
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earphones stopped not working!

Address:Gorwa vadodra.

My earphone has stop working after usage of approx 5 months. as it is in Warranty period. i want to claim my warranty to repair my product....
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Gourav Pallav: GPS
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I'm complaining about boat bassheads 100

I have raised a replacement issue with boat bassheads 100 when it's stop working in one side 9n july 16th and its been almost 43 days and have not delivered to me. My ticlet number is 1294192, and please view the attached pictures....
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Shreerajnamita
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement not yet received

Address:C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063 See Map Customer Care: 022-49461882

Hi Team,

Its been now 2 months still i not received replacment of product that promise by boat team. On 4th july status of complaint Upgraded Product dispatching soon after waiting again for one month and several email boat team update same status on 17th aug.
When i cam get replacement....
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M
MURAREE AHIRWAR
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Wired Headset

Address:Room no. 320 uvsl bachelor hostel steel complex, bhugaon link road, wardha, Maharashtra 442001

BoAt Bassheads 103 Blue Wired Headset jack has got malfunctioned....
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Address:Mumbai

My name is barath mohan m.
I gave my bluetooth headset which is named
Boat rockerz 255 sports bluetooth wireless earphone
With immersive stereo sound and hands free mic
(Raging red) for servicing/replacement, dated july-08 2020.
My ticket number is 1256614.
My headset was successfully picked up from my location on time and delivered to the boat service center in mumbai, there was no response from...
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Dtrans7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claimed my warranty but haven't received my earphones yet its been 5 months

I have claimed warranty of my boat bassheads 220 earphones on 18 march 2020 and haven't received my earphones yet its been 5 to 6 months they didn't answered most of my calls on the costumer service and they were just making promises that it will dispatch it in 48 hrs or so but they never did. N it was difficult to connect with them as after 4 to 5 tries the call connects and then after that 10 mins waiting or so i can talk to them and they...
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Vasanth Billa
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Boat stone 1400

My boat speaker is under warranty..I handed over my speaker to the courier men on Aug 1...it's aug 25th...now..Not a single reply from your customer service..and the status of the ticket is same as what a I saw on 20days back..please help me as soon as possible.....
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One side headphone not working. Currently in warranty period. Please resolve ASAP. Thank you....
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Pratyush saini
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Bassheads 100

Address:B 259 gaali no 3 majlis park Adarsh Nagar,110033 new delhi

My earphone is not working and it is under warranty as I bought it in may 2020...
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