Bought boat rockers 255 on amazon, orederd on 29 september and received on 3 rd oct 2019, one side earphone not working from 2 months and now battery life is dead not able to charge also.
My earphones are in one year warranty please claim my warranty and send new set of earphone.
Address for delivery-
Ravikiran swami
Ambajogai peoples cooperative bank, ausa branch opposite govt. Rest house
Ausa, district-latur
Maharashtra 413520
Aug 10, 2021
Complaint marked as Resolved boAt customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2020
boAt Customer Care's response We hope you are doing well!
We apologise for the trouble you’ve been facing with the product. We are here to help you, and we assure you to do everything we can to resolve this as fast as possible.
In order to support you through this, you can register your complaint by entering your product name and pin-code & get automatically directed to the nearest service centre. In case there is no service centre near you, you get eligible for door-to-door replacement.
Below is the link to our customer service portal, https://support.boat-lifestyle.com/
Please note:
1. In case of door-to-door product replacement don’t give the box and accessories to the delivery partner, just send the product safely packed.
2. In case of replacement, the replacement unit color may vary and shall be subject to availability of the stock.
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