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Updated: Apr 8, 2026
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boAt reviews & complaints page 226

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A
Aayush Umale
Sep 3, 2020
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Address: Geetanjali residency room 603 plot-175 sec 10 kharghar pincode 410210

Its fell from the dining table on the tiles and the wire came out but is still working so I want a replacement or repair it.
boAt customer support has been notified about the posted complaint.
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    S
    Sheetal Prasad Nayak
    Sep 3, 2020
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    It's been almost more than a month i have given my boat rockerz 255 headset for replacement.
    they haven't updated me any information regarding it. Whenever I mail them they don't reply and if I call there service center that number is always busy.
    I clueless what's happening.
    boAt customer support has been notified about the posted complaint.
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      A
      AbuRizz Nation
      Sep 3, 2020
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      Address: Mumbai
      Website: support.boat-lifestyle.com

      I had given my boat bassheads 225 for warranty and my package was picked up on 31st aug 2020 and the estimate delivery was 1st sep 2020 but still I have not received it . Currently in the xpressbees interface it's showing WHHandover please help I want my package my ticket number is 1467260. Please help
      boAt customer support has been notified about the posted complaint.
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      same thing is happening with me did you find a solution
      Reply
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        D
        Dharmesh Kumar Dewangan
        Sep 3, 2020
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        Purchased through Amazon (Order ID:[protected] on 12-February-2020.

        1. One of the earpieces is not working.
        2. The microphone is not working.

        Please reply, How to Claim the Warranty ?
        boAt customer support has been notified about the posted complaint.
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          N
          Nikhilss
          from Coimbatore, Tamil Nadu
          Sep 3, 2020
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          Ticket No - 1408272
          I registered complaint about earphone not working, so they picked up my product but even after receiving its been about 10 days still status of complaint is showing that "Product will be dispatch soon"
          boAt customer support has been notified about the posted complaint.
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            A
            Aratrik Banerjee
            Sep 3, 2020
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            Address: A302 Jalvayu vihar Kharghar

            I bought this boat rokerz 255 product via amazon India on 20th of december 2019 and by july is is not working properly and on an unfourtunate day is stopped working
            we believed that boat is a very good company and indeed it is but this is very unfortunate that i had to face this from boAt
            boAt customer support has been notified about the posted complaint.
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              B
              Bholanathsahu18
              Sep 3, 2020
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              Address: SURYODAY Small finance Bank Balangir pin767001

              I have apply for replace ment delivery boy received 2 August and shaller to deliver 7 August but till time not show my product replacement status
              Ticket id-1351329
              Name-Bholanath Sahu
              Product name -boat bluetooth earphone
              Whtas my delivery status
              Delivery adress - Malpada Balaji Bhaban SURYODAY Small finance Bank Balangir, pin-767001
              Mob-[protected] Register mail [protected]@gmil.com plz reply me
              boAt customer support has been notified about the posted complaint.
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                H
                Hitesh_K
                Sep 3, 2020
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                My product was registered for replacement on the company's website. It has been 3 months since it was picked up from my side and I still haven't received a replacement for the same. Despite countless emails and calls there has been no response what so ever. This is not acceptable from a company that boasts #1 customer support service.

                Product name : boat Bassheads 242

                Ticket: 1119343
                boAt customer support has been notified about the posted complaint.
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                  C
                  Chetan Naiwal
                  Sep 2, 2020
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                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063 Landmarks: Next to Jay Coach

                  I submitted a request to claim my warranty on the 24th August, , they collected it in 25th August and the last update I recieved was on 25th August just saying "product pickup generated for servicing and replacment" it has been over a week since than I have received no updates. Don't know where my earphones are!! My ticket no. Is 1452602. Please solve the problem as soon as possible. It will be very helpful.
                  boAt customer support has been notified about the posted complaint.
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                    V
                    vijaybo
                    Sep 2, 2020
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                    I have orderd Airdopes 201 black, Order Id is 39369 and registered request for replacement on 19Aug, request unique number is 37741, I got mail for recieved returned product, but later no updates from the boat, had called so many times to reach out help desk on ticket status, but no use. They are not picking call, In call IVM voice saying that your phone number is noted will get back to you, no calls from them, Is really boat shopping website is really trying to cheat consumers?
                    boAt customer support has been notified about the posted complaint.
                    Sep 02, 2020
                    Updated by vijaybo                     I have attached the ticket status screenshot, since 12 days got over, not a single response from boat.

                    View replies
                    Still no response from boat lifestyle helpline team. Called so many times, not connecting customer care number.
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                      V
                      Varsha Sreelakam
                      Sep 2, 2020
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                      Purchased boAt Rockers bluetooth headset on 4th October 2019. Left earpiece not working from 24th August 2020. No physical damage.
                      boAt customer support has been notified about the posted complaint.
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                        J
                        jyotika gupta
                        Sep 2, 2020
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                        On 19th June, I sent wireless to boat and on 3rd August, I received the replaced product which was again not working properly. So, I sent the product back on 5th August and on 31st August, I received the product which is again having the same problem. It seems like the company is again and again sending me the same faulty product. I even mailed them but there was no revert and even tried to call them but no one picked my call. So, I would like to request you to look into this matter and force boat company to either give me a proper working product or refund my money.
                        boAt customer support has been notified about the posted complaint.
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                          D
                          Dannt
                          Sep 1, 2020
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                          Hello team,

                          I have complaint against boat earphone.

                          It is not working properly and i am unable to get sound from one side.

                          It's in warranty and i have bill also. I want solution on this, please support.

                          I am registering this request under warranty period, this has to be taken up on priority before ending of warranty period.in case if it crosses the validity period the company will be responsible for delay in response to consumer.

                          Danny.
                          boAt customer support has been notified about the posted complaint.
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                            M
                            mukul.parashar
                            Sep 1, 2020
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                            Address: Mumbai
                            Website: www.boat-lifestyle.com

                            I ordered my wireless Boat Airdopes 201 in February 2020 (from Amazon.in). Within 3 months o[censored]se, the battery life deteriorated to 10 minutes o[censored]se after full charging.
                            I requested for warranty replacement of the product. The product was picked up for replacement on July 8th. My complaint ticket no. is 1254280.
                            I have waited for almost two months now, but the replacement product has not reached back to me yet. Their customer care number is unreachable ([protected]) and they are not responding properly to my emails. They are unable to provide me the exact status of my product through emails.
                            I want to have my money back.
                            (I have provided the Amazon invoice, the email thread and the receipt provided by the pickup agent)
                            boAt customer support has been notified about the posted complaint.
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                              I
                              in the name of jesus
                              Sep 1, 2020
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                              Address: Boneka.Bhaskra rao, vengalarao colony, 20 th ward, amadalavalasa, srikakulam , andhrapradesh ,pin: 532185

                              In the two earphones the right one is not working from onwards 30/august/2020.
                              boAt customer support has been notified about the posted complaint.
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                                T
                                The Memer BOY
                                Sep 1, 2020
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                                Address: 249 , Mohan nagar , Ratlam (M.P)

                                One side of the earphones stoped working before it's life span warranty of 1 year. Kindly repair it or provide me with a new one
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  Alapan173
                                  Sep 1, 2020
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                                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

                                  I had bought a boat basshead 225 blue on 21.10.2019 from amazon (Invoice uploaded) for ₹499. On 25th of august, 2020 it started malfunctioning and no sound cane from the earphones, so i lodged a warranty claim to boat - ticket no :-1350654. They approved my product and picked my product on 01.08.2020, it's 01.09.2020 and there's is no email or message about giving me back my replacement or repaired product.
                                  boAt customer support has been notified about the posted complaint.
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                                    L
                                    LEVY SPORTS
                                    from Bhimavaram, Andhra Pradesh
                                    Sep 1, 2020
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                                    Address: Mumbai
                                    Website: Ad·www.boat-lifestyle.com/ boAt Lifestyle Online Store - Speakers & Headphones

                                    I ordered boat rockerz 255 active black colour. As one side is not working i tried to replace and filed a complaint. I didn't received any information regarding this. I went further with mails but they never replied me.
                                    Ticket num -1463028
                                    boAt customer support has been notified about the posted complaint.
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                                      S
                                      SamHon
                                      Aug 31, 2020
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                                      I buyed product on July 14 has 1 years warranty can't able to use the product as left mic and speakers are not at all working getting disconnected while talking need replacement of the present product .

                                      Attached Invoice copy .
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        Akshayhon
                                        Aug 31, 2020
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                                        I can't able to use my bluetooth which was buyed on July 14 getting frequent disconnection left mouth not at all working can't abtle to hear properly buyed this product on July 14 having 1 year warranty on product .I need a replacement of present item...
                                        boAt customer support has been notified about the posted complaint.
                                        Aug 31, 2020
                                        Updated by Akshayhon                                         Akshay kumar
                                        [protected]
                                        akicherry.[protected]@gmail.com
                                        Aug 31, 2020
                                        Updated by Akshayhon                                         Getting frequent disconnection with boat rockerz callers can't able to here my voice left side mouth and speakers are not at all working need replacement of the product which I buyed on July 14 has warranty till 1years
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