boAt Complaints & Reviews

I ordered boat basshead 225 from amazon. It came with a 1 year warranty. It had stopped working from one side. Then I registered a complaint regarding this at the boat customer service and after few days a person came by and took the earphones from my place. After that there is no response from their sides even after I wrote emails continuously to them.

Product is not working properly and USB pin is not connecting properly now to my phone.

I have raised a ticket regarding my Bluetooth earphone replacement. No update no proper response for that. Very disappointed with service. Sent mail sevaral times but no response. My ticket no- 1338923

I am not getting the status of my product after 11 August. And the company is not answering my emails or calls. It's the 31st day and I haven't received my product.

I have ordered on 1st july 20 and invoice which no is fadzyt[protected], dated 2nd july 20 for rs. 2499.00. But after receiving it after 10 days one of the earpiece stopped working so i made complaint on 27th july 20 and complaint approved on 28th july 20 and the same date product picked up generated for servicing and replacement which track no is 1338703.
But after crossing the one month neither i got my replaced product nor any information.
Customer service no[protected] also engaged 24 hours.
So, please you are requested to do the needful as earliest.
Rajesh kumar
Email: - [protected]@gmail.com

I've been purchasing boat products for many years in terms of various accessories. Recently i've purchased headphone (Boat - rockerz510) on 28th september. It was working well for few months but after march there was a charging issue (Charging light not blinking) which i am assuming that it might be due to the short circuit in internal wire.. After that i tried to contact various boat center across my location but wasn't succeeded with the pretext of not repairing this particular model (Rockerz 510). Then i tried to contact you via mail but again i didn't succeed as there was no response from your side... So, being your loyal customer if that kind of pathetic response (Which i was not expecting from your prestigious company) i will get from your end then it eventually tarnish your reviews and rapport... If you have an iota of oblogation towards customer then reply me asap before 28th sep (Warranty period last date).. If there won't be any response from aforesaid date then i'll assume that you were deliberately waiting for my warranty period to get over... Hope all the above thing will make sense to you...

From day 1 boat speaker isn't working and was expecting replacement, but till now no solution has been provided. Are u playing with sentiments of customers, no one is answering customer care number nor u guys are replying to mail..I cannot take classes without speaker kindly replace the product at earliest and update with correct status immediately.

I bought the Boat Bassheads 225 on 22 october 2019.
It was working phenominally.
But now the 3.5mm jack and the left side Driver is not working properly.
In 3.5mm jack whenever it gets a nomal turn the Speakers stop working and if i am on a Call then the person next to me gets very annoying sounds which hurt there ears and whenever I listen to a high bass music my left side Speaker starts Shreading the Music.
It will be great if you can Replace it with another one as you gave a warenty of a year so its your Responsibility to change it
Please help

I generated a complaint on 21th August and my earphones were picked on 22th August.Then i tracked my product detaills, and on 27th august last update was oh WHHandover and it says that my product has been delivered to origin but i have not recieved it yet. I want my product back at any cost.
AWB no[protected]
Ticket no. -1434960
I have sent Complaint mails regarding this to imagine marketing but they have also stopped responding.
Please solve my problem and bring me my earphones back.

This is about not working of boat 235v bluetooth head phone, the button are not working, I have complained previously but the replacement is very-very slow I request Boat to take the situation very seriously, customer care number is also not working.

My boat rockerz 450 was picked up on 15th august 2020 and it is going to be 2 weeks since it has been picked up. The policy said it will replace the product within 12 - 15 days but it is not up to the mark. My ticket number is 1408637. I hope boat replace the product as soon as possible.

Thank you

I buyed boat product( airboats) after 2 months right side one stop working only if we put in charging it only shows red light that also for 2 sec .i buyed this online from amazon. this is the product name-
boAt Airdopes 311V2 True Wireless Ear-Buds with BT V5.0, Up to 15.5H Total Playback, IPX5 Water Resistance, Built-in Mic and Voice Assistant(Active Black)...

I have called so many times to boat customer service but they didn't take any call. They had took my boat bluetooth headset 255f on 21/08/2020 but didn't give me replacement product. My ticket number is 1436855 my product is still not received.
they are also not receiving the call.

My headphones suddenly stopped charging so i registered a complaint and one of your delivery partner from bluekart came and collected my headphones from me for replacement. But when i track my headphones from the ticket number provided it say that your pickup request is cancelled.so i need to know where my headphones are?

Hello, I would like to know about the expected time of delivery of my product which was given for replacement on 25th of august. The shipment status shows
It has arrived at bom/rvp, Maharashtra today. Please let me know the date of delivery.

My ticket no is: 1420184.

Product : Boat rockerz 255

Issue: Right side of the earphone not working.

I submitted a request to claim my warranty on the 11th of July, they collected it on the 17th and the last update I received was on the 21st of July saying "replacement product issued" it has been a month since then and I have received no updates. My ticket number is 1275495 and I hope I get my product back at the earliest

One side of my boat rockerz 255 was not working and i had requested for a replacement. The product was within the warranty period which will be ending on this september 2021. They have approved my replacement and the concerned person has taken the defected product from me on july 31, 2021. And on tracking it was found that the product has reached the service centre on aug 7th. Its aug 27 today. Still i haven't received my replacement. No mails. They are not responding on calling customer care.
Order id: 1348633

No one responds fake brand and fake ratings at online shopping products from boat

I ordered boat earphone.. I got some problems in that.. Then i registered complaint on boat official website.. Then a guy pickup on 29 july. But today 27 august i have no information about my product.. Customer care number is out of order..

Replacement Product Issued Ticket status updated on 5th November after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 5 August with a ticket number 1368901. The product was collected from me on 8 August and the service center received on 13th of August, when i check in boat website with my ticket. I saw that on 14th the agree for replacement but till now there is no change in replacement status and no updation on it.
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails