| Address: Mumbai |
| Website: www.boat-lifestyle.com |
I ordered my wireless Boat Airdopes 201 in February 2020 (from Amazon.in). Within 3 months o[censored]se, the battery life deteriorated to 10 minutes o[censored]se after full charging.
I requested for warranty replacement of the product. The product was picked up for replacement on July 8th. My complaint ticket no. is 1254280.
I have waited for almost two months now, but the replacement product has not reached back to me yet. Their customer care number is unreachable ([protected]) and they are not responding properly to my emails. They are unable to provide me the exact status of my product through emails.
I want to have my money back.
(I have provided the Amazon invoice, the email thread and the receipt provided by the pickup agent)
boAt customer support has been notified about the posted complaint.