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Updated: Dec 3, 2025
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boAt reviews & complaints page 242

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H
Harshal Sapkal
Jul 28, 2020
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I already raised complaint about my bluetooth earphones. My ticket number is 1269545. It is almost a 2- 3 week that i am not getting any reply from boat. As last mail was received on 11th of july that express bee's person will come and collect my non working product. On 21st of july pick up guy collect my bluetooth set but after this till now i have not getting any kind revert from boat or express bee. The boat customer care number which was mentioned in the mail was always busy or non working mode. I am totally clueless about my product which was i handed over to the express bee guy who's annon for me. This is totally negligence from boat. This is very careless approach by boat towards his loyal customer. They haven't atleast courtesy for their customers.
boAt customer support has been notified about the posted complaint.
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    Sujit9821
    Jul 28, 2020
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    Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063). Tarun Gupta # Gupta Cell Net, E-10/1, Block E, Main Market, Hauz Khas, New Delhi,Delhi (110016).

    For warrenty purpose i filed a complaint in boat portal, they picked up my product on april and not delivered it back by july. I left my previous place and said them to change my dispatch address in mail that not to deliver to the pickd up address as i am not there. But today they dispatched my product through delhivery and don't know to which address they dispatched the product. When i contacted delhivery courier they said to contact boat for change of address but no respose from boat costumer care till now about changing of shipping address. This is a very irresponsible service by boat.
    boAt customer support has been notified about the posted complaint.
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      M
      Muqeem Ahmad
      Jul 28, 2020
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      Resolved

      It's been 4days since i get no update of my product it is still showing that replacement product dispatching soon. My ticket no is 1276667. Please resolve my issue
      Aug 4, 2020
      Complaint marked as Resolved 
      boAt customer support has been notified about the posted complaint.
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        B
        Barath95
        Jul 28, 2020
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        Address: 55-A/135 AMBALAVANASWAMI KOIL STREET, GUGAI , SALEM-636006

        I gave my earphone for warranty repair/replacement. My ticket no. Is 1256614. Its been more than 20 days now and then i tracked my package, it said it had reached the destined service center in mumbai. But till now i haven't received either the product or any mail regarding the service. And also within the next few days the warranty period for my earphones will be over, so i feel i wont be able to claim the replacement then. So i humbly request this issue be solved at the earliest.
        boAt customer support has been notified about the posted complaint.
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          H
          Hermionegranger
          Jul 28, 2020
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          I had registered complaint on 14th july as my earphones were not working. So they took my earphones to their service center on 21st july. They tested my earphones and updated status as replacement product soon dispatching on 25 th july but still they have not dispatched it. Now it's 28 th july.
          boAt customer support has been notified about the posted complaint.
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            K
            KingAvinash
            Jul 28, 2020
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            My boat 400 is not delivered yet
            Ticket no:1298328, and customer care not receiving phone call or email.
            +1 photos
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              J
              jithinkannoth
              Jul 28, 2020
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              1111910 one / both side not working

              I have registred a complaint for boat airdopes 201 headset warranty on may 20-2020. Regarding this issue i have also enquired for some queries, but till from the date i dont have any update on them. Not answering for emails and calls
              boAt customer support has been notified about the posted complaint.
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                V
                venkat chandra
                Jul 28, 2020
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                Ticket number 1280741. It picked 13ago. Now show the status whhandor. Where is my boat product, when will you it dispatch.
                +1 photos
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                  K
                  Kevin soni
                  Jul 28, 2020
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                  Address: Krishnanagar, Naroda, Ahmedabad

                  In my boat rockerz255 earphone one side was completely not hearing so that’s way i want to repair it.
                  I buy that product on 8-8-2019.
                  boAt customer support has been notified about the posted complaint.
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                    A
                    Abhi917
                    Jul 28, 2020
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                    I got wrong product delivered.
                    Insted of bluetooth earhone.

                    See the image below what i acutally bought.

                    But i got wrong item delivered.

                    Return my whole amount.

                    My contact number is [protected]

                    My awb no is [protected].
                    +1 photos
                    boAt customer support has been notified about the posted complaint.
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                    When i got my whole amount return to me
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                      V
                      vishnu tinku
                      Jul 27, 2020
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                      Website: Flipkart

                      Purchased boat bluetooth headset on oct 16th 2019. Present we are facing an issue as bluetooth is not working. So need to replace the device
                      +1 photos
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                        M
                        Mudassar M
                        Jul 27, 2020
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                        Replacement Product Issued Ticket status updated on 5th November after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                        I had registered complaint on 28th June with a ticket number 1230388. The product was collected from me on 30th June and the service center received on 6th of July, when i check in boat website with my ticket. But till now there is no change in status
                        Till now i didn't receive my product,
                        I called service center 100 times no one answers my call, no one replied my mails.
                        Jul 28, 2020
                        Complaint marked as Resolved 
                        Company shipped replaced product and will be reaching in 2 days.
                        boAt customer support has been notified about the posted complaint.
                        Jul 27, 2020
                        Updated by Mudassar M                         Replacement Product Issued Ticket status updated on 8th July after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                        I had registered complaint on 28th June with a ticket number 1230388. The product was collected from me on 30th June and the service center received on 6th of July, when i check in boat website with my ticket. But till now there is no change in status
                        Till now i didn't receive my product,
                        I called service center 100 times no one answers my call, no one replied my mails.
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                          T
                          Tanmay Nadge
                          Jul 27, 2020
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                          Address: Mumbai

                          My boat bluetooth earphone picked up on 3rd of july for replacement and today the date is 27th of july. But still not received replacement. I tried to track order with awb number but it's showing invalid. Tried to contact customer care but they are not going answers my call.
                          boAt customer support has been notified about the posted complaint.
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                            D
                            dev4devendra
                            Jul 27, 2020
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                            Address: Virar

                            For replcement, i have submitted my boat rockerz earphones on 10th june. Today is 27th july not received replacement yet.
                            No one is replying on tickets. Neither no one is picking up call from customer care.
                            boAt customer support has been notified about the posted complaint.
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                              S
                              Samadhan Koli
                              Jul 27, 2020
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                              For some videos, one side speaker of earphone can't produce much sound to audible
                              boAt customer support has been notified about the posted complaint.
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                                K
                                Kriyan !
                                Jul 27, 2020
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                                Address: Boat, Mumbai

                                I claimed for warranty and the product was picked up on 29th june. It's about a month now and there is no response from boat and my product is also not returned to me. They are not providing any solid information. They haven't updated anything since 19 days. They are not courteous enough to even contact me back.
                                boAt customer support has been notified about the posted complaint.
                                Jul 27, 2020
                                Updated by Kriyan !                                 Boat earphones not received. The ticket number is 1226468. They aren't responding even. It's been a month now.
                                View replies
                                Extremely dissatisfied. They are not even replying.
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                                  R
                                  rishabh1205
                                  Jul 27, 2020
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                                  I bought a product ( charging cable ) from reputed company BOAT, Imported and Marketed by Imagine Marketing Private limited, one night, it’s tip get so hot that it burnt my upper shoulder, Now I sent them the product for replacement, They approved the return after testing and all which means their product was faulty and thats the reason they replaced it i got the news today via mail... but it’s ab incident I am not able to get out with, I am continuously what in case it burnt my face or my mattress,

                                  Required resolution: it also ruined my phone touch, Now i want that they will reimburse my Phone amount along with Money for the inconvenience caused to me, do let me know if you need further details,
                                  boAt customer support has been notified about the posted complaint.
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                                    Pradeepk101
                                    Jul 27, 2020
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                                    I have sent my earphone (Bassheads 103 red) for warranty and the replacement was issued on 8th july 2020. But it is still showing "item dispatching soon". I tried their customer service but they did not reply to me nor they picked up the phone.
                                    My complaint ticket number is 1227486.
                                    boAt customer support has been notified about the posted complaint.
                                    Aug 11, 2020
                                    Updated by Pradeepk101                                     After waiting for a month all they did is sent me a cheap earphone instead of my original model.
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                                      S
                                      shaiksaleem2k17
                                      Jul 27, 2020
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                                      Please provide my boat rockerz bluetooth earphones my ticket number is1202831. It's been 45days still i didn't my product back.
                                      Kindly let me wats wrong with boat company or service center.
                                      No one will believe to take further.

                                      Thanks
                                      boAt customer support has been notified about the posted complaint.
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                                        S
                                        Sujit9821
                                        Jul 27, 2020
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                                        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063). Tarun Gupta # Gupta Cell Net, E-10/1, Block E, Main Market, Hauz Khas, New Delhi,Delhi (110016).

                                        Boat service care is a scammer, i have filed complaint about my warrenty issue in april, and they took my product in 2 days through courier in april 14. But it is now july and they are not giving me any mail or returning my product. Boat service is totaly scam, i am going to file fir against boat company, they are the scammer. They are looting the people.
                                        boAt customer support has been notified about the posted complaint.
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