boAt Complaints & Reviews

I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 255 red but didn't give me replacement product. My ticket number is 1267640. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 15 days are over and my product is still not received.
And now they are also not receiving the call.

Dear boat...

I have asked for replacement of my boat earphones 1 month ago and still I have not received it. They had just sent me an email saying that replacement product is dispatching soon and no further progress has been seen.
They have also not provided any method of contacting them regarding this matter....

My boat rockers 255 bluetooth earphone not working.i purchased this product on october 17 2019 and i have a 1 year warranty. i need you to immediatley replace this product.iam a music addict, so immediatley please replace this with a new one.its urgent...

One sided boat earphones is not working I companied and pick is done on 17 July 2020 after after 8 days show on 24 July 2020 WH Handover
I also complained but no response of calls and mails plz kindly resolve my problem...

It’s been more than 35 days, i haven’t received the replacement of my bluetooth headphones and was unable to contact through call and too i was unable to track the order. Plz resolve the issue as fast as you can. Ticket no~1078804...

I have complaint about this issue before also. But I haven't got any response yet neither from boat customer service center nor from this website. They are saying we are dispatching and delaying as usual. My ticket number is 1184083. If they can't return my replacement product then I firmly believe that they should refund my money so that I could buy any other product. Its almost 1.5 months now. I want quick resolution....

One side of wireless headphone was not working properly, so i raised complaint on 9 July 2020 and product is picked on 13 july 2020, after tracking my shipment it shows whhandover Now 25July 2020, but still no update from boat....

Hi

My order which is placed on july 6, 2020 was delivered to me on july 16, 2020(after so many mails and calls) and on the same day i raised the return request and it's been almost 10days, still i did not get any update from them regarding the return request and it is showing as "approval pending" in the status. I don't know how much time those guys will gonna take to approve the request. Please look into the issue and solve...

I have registered multiple complaints for a replacement against my damaged earphone(Ticket no: 1269902, 1312626).
As I bought from the Boat's official website, I could not attach any concrete invoice like Flipkart or Amazon does, because I could not find any provision to generate the same from the Boat's official website.
So I attached the order details from the website, which contains everything that a valid invoice should...

It’s been more than 35 days, i haven’t received the replacement of my bluetooth headphones and was unable to contact through call and too i was unable to track the order. Plz resolve the issue as fast as you can. Ticket no~1189409...

The wired headphone the major problem is the jack spot will be could not working so I have a warranty card the product number WJ32609...

One side of wireless headphone was not working properly, so i raised complaint on 6 june 2020 and product is picked on 10 june 2020, after tracking my shipment it shows whhandover on18 june 06:29 pm. Now 15 oct 2019, its been so many days still no update from boat. Customer care not responding for calls and mails.
And the tracking i'd is[protected] on https://www.xpressbees.com/track-shipment.aspx

Please help...

I have purchased boat bassheads 220 from Flipkart in the month of march but I am sorry to say that it couldn't run smoothly even for two months. It started developing problem in the month of June so I complaint about it in the boat customer care on 15th July 2020 and they picked up my damaged product the next day. They provided me ticket number 1184083 and picked up my product the next day and it's about 1.5 months, till now I have not got...

It's been 36 days but my headphones aren't replaced yet they are saying just dispatching from last 2 weeks but not doing it. It is creating inconvenience. My ticket number is 1209235...

Bluetooth wireless earphones one side cod is not working...

Complaint id - 1157731

I registered the complaint on https://support.boat-lifestyle.com/ on 6th june 2020. I was told that i will receive the replacement after 15-20 days due to lockdown.

But, it is almost 50 days, but still i have not received the product.

It is so difficult to reach out to customer care, because the network is always congested.

Moreover, when they pick they say...

One side of wireless headphone was not working properly, so i raised complaint and product is picked on 16th july 2020, now it is showing tracking whhandover from[protected]:7pm on 20th july. I want to know my head phones status.
Ticket number was1288373...

One sided earphone is stooped working....

I have filed a complaint on 29 june regarding issue with speakers of the earphone and the complaint got processed with ticket id 1231899. The earphone reached to the repair center on 9th july and on 11 july the status changed to 'replacement product dispatching soon'. Since then i haven't heard from the company. The customer care no. Never gets answered. Writing email is futile exercise as still waiting for response from there side....

I have return a dozen of email to your other email address and they have not responded to one of them yet. My ticket number is 1173551. My ticket status has not been updated since 3 july and it has been months since you took the product from me, plz update me, when am i going to get my product back?...