Claimed

boAt Complaints & Reviews

1
Updated: Jun 10, 2026
Complaints 5810
Resolved
426
Unresolved
5384
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

boAt reviews & complaints page 244

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gaurav@6896
Jul 31, 2020
Report
Copy

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

Hi,
My ticket number is : 1254884
I made a warranty claim request of boat micro usb cable on 05/07/20 and reached at service center on 16/07/20. And last status shown was "replacement product issued" on 21/07/20, after that no status updated on ticket number and no mail or message update. I tried to call several times on customer service support number but no one answer the call after long long waiting time. It is almost one month till now they don't dispatch the product. Please help me sir
boAt customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shivansh101
    Jul 31, 2020
    Report
    Copy

    Ome side of the earphone is not working properly and volume is oow compared to other side
    boAt customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sidhhesh Dharmamer
      Jul 30, 2020
      Report
      Copy

      Address: Sagar samrat B/407 mahim causeway road behind swami vivekanand garden mumbai -400016

      I have bought this headset from flipkart on jan 20 /2020 which is in the warranty period of an year but one of the headset isn't working so i would request you to change it as early as possible as it has been more then a month since I have made a complaint on flipkart
      boAt customer support has been notified about the posted complaint.
      Jul 30, 2020
      Updated by Sidhhesh Dharmamer
      Just adding up the pics of a Warranty card along with it to let you have a clear idea about it

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bharath MB
        Jul 30, 2020
        Report
        Copy

        Address: Krishna Nagar Colony Macha Bolarum Secunderabad

        One Song is playing for only 5 seconds and directly skips to next one, and this continue to the whole playlist.
        boAt customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dhirendra4455
          Jul 30, 2020
          Report
          Copy

          Address: Kishunapur ramnagar District Barabanki 225202

          My earphone is not working on the right side, it sometimes sounds and sometimes does not work.
          +1 videos
          boAt customer support has been notified about the posted complaint.
          Jul 30, 2020
          Updated by Dhirendra4455
          My earphone is not working on the right side, it sometimes sounds and sometimes does not work.

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shivani Barge
            Jul 30, 2020
            Report
            Copy

            Address: Sangamner

            Dear service provider,

            With reference to the ticket number -1306577 .

            On 28th july update received as a unit have been successfully received at our service center and will revert within 2 days, but still i have not received any update from your side.

            I am tracking my ticket number on the website, from 28 th july to till date website status is appearing as in testing phase and not yet updated or improved.

            Still i am waiting for replacement of headphone.
            boAt customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              All Around Here!
              Jul 30, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: Pashu hospital wali gali near Brijesh dealer vinova nagar Sadabad Hathras Uttar Pradesh

              My ticket no is 1276667
              Product- Boat Bassheads 220 black
              I have recieved my last update on 25july 2020 from boat which is "replacement product dispatching soon" but product is not dispatched yet and nor i get any futher update after that day
              Please dispatch my product as soon as possible.
              Aug 4, 2020
              Complaint marked as Resolved 
              boAt customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Muqeem Ahmad
                Jul 29, 2020
                Resolved
                Report
                Copy
                Resolved

                My ticket no is 1276667
                Product - boat bassheads 220 black
                I have not recieved any update after 25july 2020 and the last update was replacement product dispatching soon but it not get dispatch till now nor i got any update of my product please solve my issue
                Aug 4, 2020
                Complaint marked as Resolved 
                boAt customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Muqeem Ahmad
                  Jul 29, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Pashu hospital wali gali near Brijesh dealer vinova nagar Sadabad Hathras

                  My ticket no is 1276667
                  Product-boat bassheads 220 black
                  The website don't show any update after 25july as they said that replacement product dispatching soon but there is no update after that nor j received my product please kindly dispatch mt product to me.
                  Aug 4, 2020
                  Complaint marked as Resolved 
                  boAt customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Soumitro.m
                    Jul 29, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mumbai

                    This is the third time, i am complaining against this company.
                    I have given my boat bassheads 220 earphones for servicing and replacement but its nearly 2 months, still i haven't got my replacement product. Whenever i call them, they just say we will be dispatching it by this week or make any other excuses. They say we have forwarded it to our higher department team but still i haven't got any resolution yet. My ticket number is [1184083]. I haven't expected such a wonderful response and experience from this company. I want my product as soon as possible.
                    Aug 3, 2020
                    Complaint marked as Resolved 
                    After complaining here for the third time, they dispatched my replacement product. As they feared of their reputation
                    boAt customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Abhisekdas240598
                      Jul 29, 2020
                      Report
                      Copy

                      Address: Imagine Marketing Pvt.Ltd,255, Guru Gobind Industrial Est Jay Coach ,Goregaon East Mumbai, Maharashtra-400063

                      The left side of boat airdope is not able to connect bluetooth activity between each other. I have bought that item on 12th july, 2020 as it has 1 year manufacturing warranty.
                      boAt customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pritammaity038
                        Jul 29, 2020
                        Report
                        Copy

                        Address: Boat india.mumbai

                        Today am call your customer care number.your team member saying that today evening my product dispatch .but still now my product not dispatch.why you are not sent my product
                        MY Ticket Number is 1146929 .AFTER 2 MONTHS GO AM NOT RECEIVED MY PRODUCT .YOU ARE NOT REPLY MY MAIL..WHERE IS MY PRODUCT??????????

                        Pls dispatch my product ASAP

                        PLS SENT MY REPLACEMENT PRODUCT AS SOON AS POSSIBLE.. MOBILE NUMBER [protected]

                        PLS CHECK THE ATTACHMENT FILE
                        boAt customer support has been notified about the posted complaint.
                        Aug 03, 2020
                        Updated by Pritammaity038
                        My ticket number 1146929

                        Dear boat team
                        Today am reserved my package on your end.
                        But product are missing am reserved Empty packet...
                        You are jokeing with me.
                        Pls sent my product
                        Pls Check attachment
                        Aug 20, 2020
                        Updated by Pritammaity038
                        After 3 month am not reserved my product.
                        Customer service not pick up my phone.
                        Pls sent my product.boat team.
                        Ticket number 1146929.
                        Pls sent my product

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sguhtaa
                          Jul 29, 2020
                          Report
                          Copy

                          My one side of the wireless headphone of Boat Rockerz 255F Black is not working. The product is under warranty and that's why I have gone for a replacement via complaint desk. One pick up boy on 16 the July initiated the pick up of the product. I want to know the status of the product. When shall I expect for the replacement product?
                          Current status showing: WHHandover on 07.15 PM, Friday, 24th Jul 2020
                          Shipping Id/AWB no.:[protected]
                          My ticket number is : 1283736
                          Customer Contact number: +91 [protected]
                          email id: [protected]@gmail.com
                          boAt customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Siddhanta Barnowal
                            Jul 29, 2020
                            Report
                            Copy

                            BoAt is just giving unexpected service😡, it is too much disappointed fact that boat is not replying to my mail even i can't connect with them with contact no., It always says busy, what the problem going on, i send my defected product for replacement but still after 25 days no response from there, pls help...
                            boAt customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aljo Jose
                              Jul 29, 2020
                              Report
                              Copy

                              With reference to the ticket number - 1306687

                              I had registered a complaint on 20th July regarding my boat rockers 255 as its left side speaker is not working. On 21st July I received a mail from your customer service centre as it says your courier partner will pick up my product unit with in 48 hours. But now its been 9 days and still no one picked up my product. And also within the next few days the warranty period for my earphones will be over, so I feel I wont be able to claim the replacement then. So I humbly request this issue to be solved at the earliest.

                              NB: It is the second time I register the same complaint
                              I had registered my first complaint on June 10 ( Ticket number[protected] and still I didn't receive any update from your customer service.

                              I am totally disappointed in your customer service. I afraid that if you don't resolve my issue I would have a second thought whenever I intend to purchase a boat product.
                              boAt customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vasu hansaliya
                                Jul 29, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                My ticket number is 1291211. I haven't received my product yet. I have been trying to call till now i didn't receive my product,
                                I called service center 100 times no one answers my call, no one replied my mails.
                                Bad costumer services wrost service.
                                Aug 1, 2020
                                Complaint marked as Resolved 
                                boAt customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sudarshan0.l
                                  Jul 29, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Nagpur, Maharashtra

                                  I purchase boat grenade speaker after 2 months its one side speaker not working properly. Boat send a courier partner to pick up product. Now from last 10 days replacement product issued and they show my status is 'replacement product dispatching soon' yet my product not delivered. Customer care no also showing switch off
                                  Jul 29, 2020
                                  Complaint marked as Resolved 
                                  Boat Dispatch new Product
                                  boAt customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SRahul1992
                                    Jul 29, 2020
                                    Report
                                    Copy

                                    Purchased two cable, however now one of them got loose while inserting in mobile, checked the same with other mobile, getting same issue.

                                    When checked with second boat cable, no issue in charging observed.

                                    Order details-

                                    Number[protected]
                                    Purchased from - amazon.in
                                    Order date - 02 may 2020
                                    Sold by - appario retail pvt ltd.
                                    boAt customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manjurt
                                      Jul 29, 2020
                                      Report
                                      Copy

                                      Hi sir,
                                      I bought boat bassheads inspired earphone on 16 march 2020 through amazon which is in 1year warranty period. It is not working so please resolve my complain.

                                      Thanks
                                      Manju
                                      boAt customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gurram Varun Chowdary
                                        Jul 29, 2020
                                        Report
                                        Copy

                                        I applied for warranty and then I got a mail that it has been resolved and gave it to the xpress bees delivery service provided by imagine Marketing.
                                        I applied it before the covid19 situation. Now, I want change my delivery address to my home town.
                                        When I contacted the delivery service about the change in delivery address. They said that the request should come from imagine Marketing side.
                                        boAt customer support has been notified about the posted complaint.
                                        I applied for warranty and then the delivery guy came and took my product to repair it.
                                        I applied it before the covid19 situation. Now, I want change my delivery address to my home town.
                                        So can you help me that how can I change my delivery address after it get repaired.
                                        I applied for warranty and then the delivery guy came and took my product to repair it but now I want to change my mobile number so can you help me that how can I change my number
                                        Helpful
                                        20 other people found this review helpful
                                        20 found this helpful
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit