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Updated: Dec 3, 2025
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A
An@@
Jul 25, 2020
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One sided boat earphones is not working I companied and pick is done on 17 July 2020 after after 8 days show on 24 July 2020 WH Handover
I also complained but no response of calls and mails plz kindly resolve my problem
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    A
    Agami
    Jul 25, 2020
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    It’s been more than 35 days, i haven’t received the replacement of my bluetooth headphones and was unable to contact through call and too i was unable to track the order. Plz resolve the issue as fast as you can. Ticket no~1078804
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      S
      Soumitro.m
      Jul 25, 2020
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      Address: Mumbai
      Website: support.boat-lifestyle.com

      I have complaint about this issue before also. But I haven't got any response yet neither from boat customer service center nor from this website. They are saying we are dispatching and delaying as usual. My ticket number is 1184083. If they can't return my replacement product then I firmly believe that they should refund my money so that I could buy any other product. Its almost 1.5 months now. I want quick resolution.
      +1 photos
      Aug 3, 2020
      Complaint marked as Resolved 
      boAt customer support has been notified about the posted complaint.
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        A
        Amït Kůmâř Råj
        Jul 25, 2020
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        Address: Vill+po+ps- Pithoria,dist-Ranchi,(Jharkhand) 834006

        One side of wireless headphone was not working properly, so i raised complaint on 9 July 2020 and product is picked on 13 july 2020, after tracking my shipment it shows whhandover Now 25July 2020, but still no update from boat.
        +2 photos
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          V
          venumounica
          Jul 24, 2020
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          Hi

          My order which is placed on july 6, 2020 was delivered to me on july 16, 2020(after so many mails and calls) and on the same day i raised the return request and it's been almost 10days, still i did not get any update from them regarding the return request and it is showing as "approval pending" in the status. I don't know how much time those guys will gonna take to approve the request. Please look into the issue and solve it asap.

          My order id is 22988.
          Thanks in advance,

          Venu
          +1 photos
          Jul 27, 2020
          Complaint marked as Resolved 
          boAt customer support has been notified about the posted complaint.
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            S
            Srideep Bhattacharjee
            Jul 24, 2020
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            I have registered multiple complaints for a replacement against my damaged earphone(Ticket no: 1269902, 1312626).
            As I bought from the Boat's official website, I could not attach any concrete invoice like Flipkart or Amazon does, because I could not find any provision to generate the same from the Boat's official website.
            So I attached the order details from the website, which contains everything that a valid invoice should have. But each time it is getting canceled saying not a valid invoice attached.
            I tried to call them, but all the time I am getting all the routes are busy at this time.
            +3 photos
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              J
              Jayesh garg
              Jul 24, 2020
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              Address: Mumbai

              It’s been more than 35 days, i haven’t received the replacement of my bluetooth headphones and was unable to contact through call and too i was unable to track the order. Plz resolve the issue as fast as you can. Ticket no~1189409
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                T
                Tharun Kųmař
                Jul 24, 2020
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                Address: Perugu Sreenivasulu Teacher 22-3-20/2 , Nancharamma colony , 2nd line, Kandukur , pincode; 523105 , Andhrapradesh phone; 9848812750

                The wired headphone the major problem is the jack spot will be could not working so I have a warranty card the product number WJ32609
                +2 photos
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                  A
                  Akki Akhil
                  from Bengaluru, Karnataka
                  Jul 24, 2020
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                  One side of wireless headphone was not working properly, so i raised complaint on 6 june 2020 and product is picked on 10 june 2020, after tracking my shipment it shows whhandover on18 june 06:29 pm. Now 15 oct 2019, its been so many days still no update from boat. Customer care not responding for calls and mails.
                  And the tracking i'd is[protected] on https://www.xpressbees.com/track-shipment.aspx

                  Please help here i want my headphone as early as possible... And update to.
                  Ticket no. Is 1155911
                  As this is my the reference to your AWB No:[protected]
                  boAt customer support has been notified about the posted complaint.
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                    S
                    Soumitro.m
                    Jul 24, 2020
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                    Address: Mumbai

                    I have purchased boat bassheads 220 from Flipkart in the month of march but I am sorry to say that it couldn't run smoothly even for two months. It started developing problem in the month of June so I complaint about it in the boat customer care on 15th July 2020 and they picked up my damaged product the next day. They provided me ticket number 1184083 and picked up my product the next day and it's about 1.5 months, till now I have not got my replacement product and they are saying that we are dispatching tomorrow and tomorrow and tomorrow never comes.
                    +1 photos
                    Aug 3, 2020
                    Complaint marked as Resolved 
                    boAt customer support has been notified about the posted complaint.
                    Jul 24, 2020
                    Updated by Soumitro.m                     I complaint about it in the boat customer care on 15th June 2020 not in July. I am facing lots of problem in my online classes.Kindly look into this matter and provide quick resolution.
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                      P
                      Pranav Gaur
                      Jul 24, 2020
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                      Address: Mumbai

                      It's been 36 days but my headphones aren't replaced yet they are saying just dispatching from last 2 weeks but not doing it. It is creating inconvenience. My ticket number is 1209235
                      boAt customer support has been notified about the posted complaint.
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                        R
                        Rajesab Sanadi
                        Jul 24, 2020
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                        Address: Jambagi KD Tehsil- Jamkhandi dist- bagalkot pin code-587330

                        Bluetooth wireless earphones one side cod is not working
                        boAt customer support has been notified about the posted complaint.
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                          P
                          Pushpendra Rana
                          Jul 24, 2020
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                          Complaint id - 1157731

                          I registered the complaint on https://support.boat-lifestyle.com/ on 6th june 2020. I was told that i will receive the replacement after 15-20 days due to lockdown.

                          But, it is almost 50 days, but still i have not received the product.

                          It is so difficult to reach out to customer care, because the network is always congested.

                          Moreover, when they pick they say that product will be delivered in next 7 days.

                          This is going for a month or so, but i have not received the product.
                          boAt customer support has been notified about the posted complaint.
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                            R
                            raga deepthi
                            Jul 24, 2020
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                            One side of wireless headphone was not working properly, so i raised complaint and product is picked on 16th july 2020, now it is showing tracking whhandover from[protected]:7pm on 20th july. I want to know my head phones status.
                            Ticket number was1288373
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                              D
                              Deepkalel
                              Jul 24, 2020
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                              One sided earphone is stooped working.
                              +1 photos
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                                S
                                SimranAgarwal
                                Jul 23, 2020
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                                I have filed a complaint on 29 june regarding issue with speakers of the earphone and the complaint got processed with ticket id 1231899. The earphone reached to the repair center on 9th july and on 11 july the status changed to 'replacement product dispatching soon'. Since then i haven't heard from the company. The customer care no. Never gets answered. Writing email is futile exercise as still waiting for response from there side.
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  Arpitsharma06
                                  Jul 23, 2020
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                                  I have return a dozen of email to your other email address and they have not responded to one of them yet. My ticket number is 1173551. My ticket status has not been updated since 3 july and it has been months since you took the product from me, plz update me, when am i going to get my product back?
                                  boAt customer support has been notified about the posted complaint.
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                                    @mit$h
                                    Jul 23, 2020
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                                    Hello
                                    My ticket number is 1261358.

                                    I have given my boat rockerz earphones for repairing. It's been 15 days now.
                                    When I tracked my product, It was showing out for delivery. But I didn't receive it.

                                    The last status it is showing: WHHandover

                                    What does it mean?

                                    Please do the needful at the earliest.

                                    I have sent the emails to the support team. But they are not replying.
                                    +1 photos
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                                      R
                                      Redkarhemant
                                      Jul 23, 2020
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                                      Address: Kalachowki

                                      My boat 25 f neon black was taken for replacement on 14.07.2020 but yet no replacement delivery made. Kindly look into this matter

                                      Ticket no.1285981

                                      Shipping id:[protected]
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                                        D
                                        Dr.ankit Rukhmode
                                        Jul 23, 2020
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                                        Address: India

                                        Hello. I have claimed warranty for my boat rockers 255 wireless bluetooth headset which was not working. My ticket number is 1258967. I have sent them my headset for repair and they checked and issued replacement product. Now the problem is the replacement product was not displaced from the company customer service center. I have mailed them many times. They do not reply anymore. Please help me to get my replacement product from boat.
                                        +3 photos
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                                        Jul 27, 2020
                                        Updated by Dr.ankit Rukhmode                                         Received headset from boats company just now. Thanks to consumers complains and boat. Complaint have been resolved now.
                                        View replies
                                        Received headset from boats company just now. Thanks you all

                                        Boat rockerz 255 wireless bluetooth headset - Comment #3710619 - Image #0
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