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Updated: Apr 8, 2026
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boAt reviews & complaints page 245

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U
umeshvaikom
Jul 29, 2020
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Address: 2ND FLOOR PALA MUNCIPAL OFFICE PALA

Complaint registered on 08 june 2020. Worst company ever. Going to consumer court if the problem not solved. Ticket no 1234253
boAt customer support has been notified about the posted complaint.
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    S
    Swarrna Swarrna
    Jul 28, 2020
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    My boat bassheads 242 wired earphone nic stopped working so i claimed warranty and returned back the product for replacemt on 09/07/2020 after a week - 16/07*2020 i received mail with my ticket number - 1252095 while tracking they mentioned that replacement product issued on 21/07/2020 after that no mail received till now / 28/07/2020 i've not received my product and customer care number also not responding.
    boAt customer support has been notified about the posted complaint.
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      R
      ramana4r
      Jul 28, 2020
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      Address: Beside Shiridi Sai baba Temple, APHB Colony, Opp. Zilla Parishad Office, Srikakulam, Andhra Pradesh- 532001

      I was Purchased a boAt bassheads 100 in flipkart. Initially it was working good. But after some days one ear piece is not auidable. After somedays both the ear pieces are not auidable properly. Plase resolve my problem as early as possible.

      thank you
      boAt customer support has been notified about the posted complaint.
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        M
        Mehul Tripathi
        Jul 28, 2020
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        Resolved

        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

        Ticket Number - 1200691
        Product- Boat Rockerz 370
        The site showed the replacement product was issued on July 3 and will be dispatched soon on 11th July, but the product still hasn't left the facility. It has been more than a month since the headphone was given for replacement (21st June).
        The customer care number is not responding to the calls made for the enquiry. Even the email service isn't functional
        Kindly look into it.
        Jul 29, 2020
        Complaint marked as Resolved 
        The replacement was dispatched today evening
        boAt customer support has been notified about the posted complaint.
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          R
          Rakesh Kumar Golla
          Jul 28, 2020
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          I have replaced my boat rockerz 450 the product i got the replaced one is again defective.boAt company is irresponcible plaing with customers.
          boAt customer support has been notified about the posted complaint.
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            G
            Gufran3333
            Jul 28, 2020
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            Dear service provider,

            With reference to the ticket number - 1242320.

            On 10th july update received as a unit have been successfully received at our service center and will revert within 4 days, but still i have not received any update from your side.

            I am tracking my ticket number on the website, from 11th july to till date website status is appearing as "replacement product issued" and not yet updated or improved.

            Still i am waiting for replacement of headphone.
            boAt customer support has been notified about the posted complaint.
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              H
              Harshal Sapkal
              Jul 28, 2020
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              I already raised complaint about my bluetooth earphones. My ticket number is 1269545. It is almost a 2- 3 week that i am not getting any reply from boat. As last mail was received on 11th of july that express bee's person will come and collect my non working product. On 21st of july pick up guy collect my bluetooth set but after this till now i have not getting any kind revert from boat or express bee. The boat customer care number which was mentioned in the mail was always busy or non working mode. I am totally clueless about my product which was i handed over to the express bee guy who's annon for me. This is totally negligence from boat. This is very careless approach by boat towards his loyal customer. They haven't atleast courtesy for their customers.
              boAt customer support has been notified about the posted complaint.
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                S
                Sujit9821
                Jul 28, 2020
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                Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063). Tarun Gupta # Gupta Cell Net, E-10/1, Block E, Main Market, Hauz Khas, New Delhi,Delhi (110016).

                For warrenty purpose i filed a complaint in boat portal, they picked up my product on april and not delivered it back by july. I left my previous place and said them to change my dispatch address in mail that not to deliver to the pickd up address as i am not there. But today they dispatched my product through delhivery and don't know to which address they dispatched the product. When i contacted delhivery courier they said to contact boat for change of address but no respose from boat costumer care till now about changing of shipping address. This is a very irresponsible service by boat.
                boAt customer support has been notified about the posted complaint.
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                  M
                  Muqeem Ahmad
                  Jul 28, 2020
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                  Resolved

                  It's been 4days since i get no update of my product it is still showing that replacement product dispatching soon. My ticket no is 1276667. Please resolve my issue
                  Aug 4, 2020
                  Complaint marked as Resolved 
                  boAt customer support has been notified about the posted complaint.
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                    B
                    Barath95
                    Jul 28, 2020
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                    Address: 55-A/135 AMBALAVANASWAMI KOIL STREET, GUGAI , SALEM-636006

                    I gave my earphone for warranty repair/replacement. My ticket no. Is 1256614. Its been more than 20 days now and then i tracked my package, it said it had reached the destined service center in mumbai. But till now i haven't received either the product or any mail regarding the service. And also within the next few days the warranty period for my earphones will be over, so i feel i wont be able to claim the replacement then. So i humbly request this issue be solved at the earliest.
                    boAt customer support has been notified about the posted complaint.
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                      H
                      Hermionegranger
                      Jul 28, 2020
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                      I had registered complaint on 14th july as my earphones were not working. So they took my earphones to their service center on 21st july. They tested my earphones and updated status as replacement product soon dispatching on 25 th july but still they have not dispatched it. Now it's 28 th july.
                      boAt customer support has been notified about the posted complaint.
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                        K
                        KingAvinash
                        Jul 28, 2020
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                        My boat 400 is not delivered yet
                        Ticket no:1298328, and customer care not receiving phone call or email.
                        boAt customer support has been notified about the posted complaint.
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                          J
                          jithinkannoth
                          Jul 28, 2020
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                          1111910 one / both side not working

                          I have registred a complaint for boat airdopes 201 headset warranty on may 20-2020. Regarding this issue i have also enquired for some queries, but till from the date i dont have any update on them. Not answering for emails and calls
                          boAt customer support has been notified about the posted complaint.
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                            V
                            venkat chandra
                            Jul 28, 2020
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                            Ticket number 1280741. It picked 13ago. Now show the status whhandor. Where is my boat product, when will you it dispatch.
                            boAt customer support has been notified about the posted complaint.
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                              K
                              Kevin soni
                              Jul 28, 2020
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                              Address: Krishnanagar, Naroda, Ahmedabad

                              In my boat rockerz255 earphone one side was completely not hearing so that’s way i want to repair it.
                              I buy that product on 8-8-2019.
                              boAt customer support has been notified about the posted complaint.
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                                A
                                Abhi917
                                Jul 28, 2020
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                                I got wrong product delivered.
                                Insted of bluetooth earhone.

                                See the image below what i acutally bought.

                                But i got wrong item delivered.

                                Return my whole amount.

                                My contact number is [protected]

                                My awb no is [protected].
                                boAt customer support has been notified about the posted complaint.
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                                When i got my whole amount return to me
                                Reply
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                                  V
                                  vishnu tinku
                                  Jul 27, 2020
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                                  Website: Flipkart

                                  Purchased boat bluetooth headset on oct 16th 2019. Present we are facing an issue as bluetooth is not working. So need to replace the device
                                  boAt customer support has been notified about the posted complaint.
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                                    M
                                    Mudassar M
                                    Jul 27, 2020
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                                    Resolved

                                    Replacement Product Issued Ticket status updated on 5th November after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                                    I had registered complaint on 28th June with a ticket number 1230388. The product was collected from me on 30th June and the service center received on 6th of July, when i check in boat website with my ticket. But till now there is no change in status
                                    Till now i didn't receive my product,
                                    I called service center 100 times no one answers my call, no one replied my mails.
                                    Jul 28, 2020
                                    Complaint marked as Resolved 
                                    Company shipped replaced product and will be reaching in 2 days.
                                    boAt customer support has been notified about the posted complaint.
                                    Jul 27, 2020
                                    Updated by Mudassar M                                     Replacement Product Issued Ticket status updated on 8th July after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                                    I had registered complaint on 28th June with a ticket number 1230388. The product was collected from me on 30th June and the service center received on 6th of July, when i check in boat website with my ticket. But till now there is no change in status
                                    Till now i didn't receive my product,
                                    I called service center 100 times no one answers my call, no one replied my mails.
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                                      T
                                      Tanmay Nadge
                                      Jul 27, 2020
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                                      Address: Mumbai

                                      My boat bluetooth earphone picked up on 3rd of july for replacement and today the date is 27th of july. But still not received replacement. I tried to track order with awb number but it's showing invalid. Tried to contact customer care but they are not going answers my call.
                                      boAt customer support has been notified about the posted complaint.
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                                        D
                                        dev4devendra
                                        Jul 27, 2020
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                                        Address: Virar

                                        For replcement, i have submitted my boat rockerz earphones on 10th june. Today is 27th july not received replacement yet.
                                        No one is replying on tickets. Neither no one is picking up call from customer care.
                                        boAt customer support has been notified about the posted complaint.
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