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Updated: Jun 10, 2026
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boAt reviews & complaints page 246

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M
Mudassar M
Jul 27, 2020
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Replacement Product Issued Ticket status updated on 5th November after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 28th June with a ticket number 1230388. The product was collected from me on 30th June and the service center received on 6th of July, when i check in boat website with my ticket. But till now there is no change in status
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails.
Jul 28, 2020
Complaint marked as Resolved 
Company shipped replaced product and will be reaching in 2 days.
boAt customer support has been notified about the posted complaint.
Jul 27, 2020
Updated by Mudassar M Replacement Product Issued Ticket status updated on 8th July after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 28th June with a ticket number 1230388. The product was collected from me on 30th June and the service center received on 6th of July, when i check in boat website with my ticket. But till now there is no change in status
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails.
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    Tanmay Nadge
    Jul 27, 2020
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    Address: Mumbai

    My boat bluetooth earphone picked up on 3rd of july for replacement and today the date is 27th of july. But still not received replacement. I tried to track order with awb number but it's showing invalid. Tried to contact customer care but they are not going answers my call.
    boAt customer support has been notified about the posted complaint.
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      D
      dev4devendra
      Jul 27, 2020
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      Address: Virar

      For replcement, i have submitted my boat rockerz earphones on 10th june. Today is 27th july not received replacement yet.
      No one is replying on tickets. Neither no one is picking up call from customer care.
      boAt customer support has been notified about the posted complaint.
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        S
        Samadhan Koli
        Jul 27, 2020
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        For some videos, one side speaker of earphone can't produce much sound to audible
        boAt customer support has been notified about the posted complaint.
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          K
          Kriyan !
          Jul 27, 2020
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          Address: Boat, Mumbai

          I claimed for warranty and the product was picked up on 29th june. It's about a month now and there is no response from boat and my product is also not returned to me. They are not providing any solid information. They haven't updated anything since 19 days. They are not courteous enough to even contact me back.
          boAt customer support has been notified about the posted complaint.
          Jul 27, 2020
          Updated by Kriyan !           Boat earphones not received. The ticket number is 1226468. They aren't responding even. It's been a month now.
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          Extremely dissatisfied. They are not even replying.
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            R
            rishabh1205
            Jul 27, 2020
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            I bought a product ( charging cable ) from reputed company BOAT, Imported and Marketed by Imagine Marketing Private limited, one night, it’s tip get so hot that it burnt my upper shoulder, Now I sent them the product for replacement, They approved the return after testing and all which means their product was faulty and thats the reason they replaced it i got the news today via mail... but it’s ab incident I am not able to get out with, I am continuously what in case it burnt my face or my mattress,

            Required resolution: it also ruined my phone touch, Now i want that they will reimburse my Phone amount along with Money for the inconvenience caused to me, do let me know if you need further details,
            boAt customer support has been notified about the posted complaint.
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              P
              Pradeepk101
              Jul 27, 2020
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              I have sent my earphone (Bassheads 103 red) for warranty and the replacement was issued on 8th july 2020. But it is still showing "item dispatching soon". I tried their customer service but they did not reply to me nor they picked up the phone.
              My complaint ticket number is 1227486.
              boAt customer support has been notified about the posted complaint.
              Aug 11, 2020
              Updated by Pradeepk101               After waiting for a month all they did is sent me a cheap earphone instead of my original model.
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                S
                shaiksaleem2k17
                Jul 27, 2020
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                Please provide my boat rockerz bluetooth earphones my ticket number is1202831. It's been 45days still i didn't my product back.
                Kindly let me wats wrong with boat company or service center.
                No one will believe to take further.

                Thanks
                boAt customer support has been notified about the posted complaint.
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                  S
                  Sujit9821
                  Jul 27, 2020
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                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063). Tarun Gupta # Gupta Cell Net, E-10/1, Block E, Main Market, Hauz Khas, New Delhi,Delhi (110016).

                  Boat service care is a scammer, i have filed complaint about my warrenty issue in april, and they took my product in 2 days through courier in april 14. But it is now july and they are not giving me any mail or returning my product. Boat service is totaly scam, i am going to file fir against boat company, they are the scammer. They are looting the people.
                  boAt customer support has been notified about the posted complaint.
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                    K
                    Karishma Deshmukh
                    Jul 27, 2020
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                    Boat rockerz headphone charging slot have to repair. I have sent for repair or replacement in warranty period. I sent on 22july and on 26 july it is showing whhandvor and delivered. But didn't get my product yet.

                    Help me out to resolve.
                    boAt customer support has been notified about the posted complaint.
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                    My ticket number is 1314082
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                    I have given since april not get yet, They are the scammer, they should be defamed by filling case against them.
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                      V
                      Vishakha.1
                      Jul 27, 2020
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                      Resolved

                      Address: Mumbai

                      Ticket number: 1196552
                      Your ticket status :
                      # date status
                      1 8 july 2020 replacement product issued
                      2 8 july 2020 replacement product dispatching soon
                      3 7 july 2020 product successfully received at service centre and in testing phase now
                      4 21 june 2020 product pick up generated for servicing and replacement
                      Track your product
                      5 21 june 2020 approved
                      6 19 june 2020 pending

                      Currently, the status is "replacement product issued".

                      Tried mailing and calling the customer care. Didn't got any respond.

                      When will i get the product?
                      What is exactly the status?
                      Mar 2, 2022
                      Complaint marked as Resolved 
                      boAt customer support has been notified about the posted complaint.
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                        S
                        sailendra sai
                        Jul 27, 2020
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                        Replacement product issued ticket status updated on 8th july 2020 after that didnt get any update. I mailed and didnt get any response. Customer care didnt picked my phone call.

                        I had registered complaint on 25th june 2020o with a ticket number 1220731. The product was collected from me on 25th june 2020 and the service center received on 7th of july when i check in boat website with my ticket. I saw that on 8th the agree for replacement but till now there is no update in replacement
                        Till now i didn't receive my product,
                        I called service center 100 times no one answers my call, no one replied my mails.
                        boAt customer support has been notified about the posted complaint.
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                          A
                          Akash Mudhiraj
                          Jul 26, 2020
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                          Myne boat rockerz 255 are not working properly iam getting sound Disturbance so i need the best product
                          boAt customer support has been notified about the posted complaint.
                          Aug 09, 2020
                          Updated by Akash Mudhiraj                           Did not recevied any update from boat
                          View replies
                          Please provide as much as Possible
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                            A
                            abhishekjaiswal686
                            Jul 26, 2020
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                            It's been more than a month i have filed warranty for the product on june 24 2020 and after 1-2 days their reverse degree takes place and latest i was updated on 7th july that "the replacement product issued" and after that i haven't received any information about my product till now(26 july/20) and their customer care representative even did not receive the call anytime, i have done 100 of calls to them but they didn't reply any of them... pls help me what to do about it.
                            boAt customer support has been notified about the posted complaint.
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                              A
                              Anuavani
                              from Chennai, Tamil Nadu
                              Jul 26, 2020
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                              My ticket number is 1254966, on 9th july 2020, my replacement was picked and ticket status shows replacement product issued. As of 16th july on tracking it shows whhandover and it's 26th july...
                              I was promised a replacement delivery within a week which got delayed due to the covid-19 situation which was understandable but now it's almost 20 days, and i have no idea about any further details. I tried to reach out to the boat team through calls and emails but nothing seems to be effective. What kind of service is this, atleast keep me informed about it.
                              When can i expect a delivery of my replacement product.
                              boAt customer support has been notified about the posted complaint.
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                              It's been almost 2 months..and there has been no response...what kind of service are you guys providing.
                              This just brings distrust to the brand name
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                              Look into the matter immediately
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                                P
                                poojamadhan
                                Jul 26, 2020
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                                Hi.. I purchased boat 100 earphone from paytm mall and right from the second of purchase, left side earphone is not working properly sometimes it stops working and again it starts working so i want to return this item
                                boAt customer support has been notified about the posted complaint.
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                                  Praveennnnnnnnn
                                  Jul 26, 2020
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                                  Hi,

                                  My ticket number is 1225497, in 8th july ticket status shows replacement product issued. It's almost 18 days completed but upto now further information not displayed. What is the current status of my product?. I want that product urgent. Please dispatch it.in case it is in shipment. Please provide shipping details as soon as possible.

                                  Thanks & regards
                                  boAt customer support has been notified about the posted complaint.
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                                  My screen shot is for above complain. Please provide as early as possible
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                                    S
                                    SWETANK KESHAV
                                    Jul 26, 2020
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                                    I gave my faulty earphone basshead 100, for replacement on 01.07.2020 and its about going to one month and i have not received that. My ticket no is 1233654. After 17.07.2020 status has not updated yet.
                                    boAt customer support has been notified about the posted complaint.
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                                      B
                                      Balasheb Dutal
                                      Jul 26, 2020
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                                      Address: Wadwani.beed

                                      Faulty
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                                        K
                                        Kishore25kavi
                                        Jul 26, 2020
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                                        I gave my boat headset to you for replacement at 8.7.20 the replacement product will dispatching soon at 20.7.20 still now there is no improvement for it my ticket number 1257856
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