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Updated: Dec 3, 2025
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boAt reviews & complaints page 246

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S
Sampada Burte
Jul 22, 2020
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Address: A/301 parmarth apparrment near ganpati mandir behind old paras hospital veer savarkar road virar east 401305

My one side of boat headphones not working so i complaint for replace product. On 4/7/2020 my headfone has been taken from me for replace but still no any revert or replace my product... Plz do the needful on urgent basis
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    V
    venumounica
    Jul 22, 2020
    Resolved
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    Resolved

    Hi

    My order which is placed on july 6, 2020 was delivered to me on july 16, 2020 and on the same day i raised the return request and it's been 1 week still i did not get any update from them regarding the return request and it is showing as "approval pending" in the status. I don't know how much time they will gonna take to approve the request. Please look into the issue and solve it asap.

    My order number is 22988.
    Thanks in advance,

    Venu
    +1 photos
    Jul 27, 2020
    Complaint marked as Resolved 
    boAt customer support has been notified about the posted complaint.
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      R
      Rakesh Kumar Golla
      Jul 22, 2020
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      As there are online classes going on i have bought boat rockerz 450 on 31st of may and i found it was defective so i registered a complaint on 19th of june and the product was picked on the same date till now its been 35 days i did not received the replaced product
      It is so tough to listen class without heafphones or earphones. Please take some action
      Ticket n. O-1198842
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        M
        mask_sandeep
        Jul 22, 2020
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        My product for warranty service has been picked on 3rd july 2020 issued a ticket number "1248054" it has reached its destination and i have been notified that "replacement product issued" on 14th july 2020 it's been 9 days there is no response from any of the service please peek into the problem and return my product as soon as possible
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          V
          Vishal Pal 2
          Jul 22, 2020
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          Boat rockerz 600 HD black

          Address: Krishna nagar Gali No.6 White House, Talwar Building Krishna nagar ,Gali No. 6 ROORKEE, UTTARAKHAND 247667

          My first reverse product complaint registered and ticket number is 1261102 boat rockerz 600 black 30nov 2019 name - vishal pal registration mobile num [protected], pick up address -
          Krishna nagar gali no.6
          White house, talwar building krishna nagar, gali no. 6
          Roorkee, uttarakhand 247667
          India
          And once a replacement is issued about dispatch of your replacement unit
          Your waybill number :[protected],...
          +2 photos
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          Imran116md
          Jul 22, 2020
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          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

          One side of wireless headphone was not working properly, so i raised complaint on 27 may 2020 and product is picked on 2 june 2020, after tracking my shipment it shows whhandover from[protected]:6:45 pm. June 16 oct 2020, its been nearly 2 months still no update from boat. Customer care not responding for calls and mails.

          Please help here i want my headphone as early as possible...
          Ticket no. Is 1128176...
          +2 photos
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            H
            harsh.choudhary._
            Jul 22, 2020
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            Address: #6A, STREET NO-1, SHANTI NAGAR

            I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 225 ative black but didn't give me replacement product. My ticket number is 1222111. They said they will replace my product within 7 day. Now the 25th days is over and my product is still not received.
            And now they are also not receiving the call and i send a mail on thier id they just send me a autogenrated mail which is of no use
            +1 photos
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              A
              aryadp23
              Jul 22, 2020
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              Address: cp-150 sector D-1 Ashiyana Lucknow

              Dear sir/madam

              Please refer to invoice no skla-47945, invoice detail upskla[protected] dated 19.10.2019 (Inclosed), product name - boat bassheads 225 in-ear super extra bass headphones (Black) | b01m9c51t9 (B01m9c51t9) hsn:851.

              This product not working properly, only one speaker are working.

              Kindly do as per your warranty/ guarantee.

              Waiting for your fast response.
              Ragards
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                Avhi
                Jul 22, 2020
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                I have not got any reply from boat service regarding ticket no-1234937
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                  P
                  pranav jak
                  Jul 22, 2020
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                  I have sent my boat rockerzs earphone on 29th june. It's one side of earphone is not working. They allocated replacement product for me on 10july but it's not dispatch till now from the service centre. When i called they said it's a pandamic period so no courier services. This post on 22july till now it's in dispatching soon still they can't get the courier service i don't know. Why they are doing like this.
                  +2 photos
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                    S
                    Shazma Khan
                    Jul 21, 2020
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                    Address: Corner market, Shop no. 2, 2nd floor, Above biryani Blues

                    Very sorry to say...I have been checking the status of my product which was collected for the purpose of repairing as it was under warranty but it has been long time since the last update was mentioned thats too of 8th july and there is no updates yet.

                    Tried calling several times to the customer care of boat but there was no response neither there was any response of the mail itself.

                    We as a boat customer are were much disappointed by your after sale service.

                    Kindly help us in getting my product.
                    +1 photos
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                    Jul 21, 2020
                    Updated by Shazma Khan                     I purchased boat roackerz 255F black, whose one side of the earplug stopped working thus I have registered a complain as it was in warranty period.
                    Product has been collected on 24th june, 2020 and till now didnt got it back...and there is no updateds also.
                    Jul 21, 2020
                    Updated by Shazma Khan                     My ticket no. Is 1215589 and there is no update after 8th july. When will I get my replaced product need to know this. And I need an update for that
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                      M
                      Madhur chandanshive
                      Jul 21, 2020
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                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

                      The customer care never responds to call of their customer as i am very old customer of boat products.I really love boat products and I also purchase them but I have only concerned about thier customer service they don't reply to the emails as I have mailed lot of times but no reply and the customer care no is always busy and whenever I call them they say to wait in queue but after waiting for a long time they disconnect thier phone and don't even message or reply. I just want to know why??they can't attend thier customers call if they say to contact thier customer service.please help me and forward my complaint to their boat team.
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                        R
                        rajshivhare
                        Jul 21, 2020
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                        Ticket no = 1221734
                        Mera producct 8 july se dispatch hone ke liye pada hua hai but abhi tak dispatched nahin hua hai. boat customer care number is always busy and also they don't reply the mail . i don't think this ! The worst experience with boat.
                        +1 photos
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                          umesh1970chander
                          Jul 21, 2020
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                          Resolved

                          Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063

                          I had purchased a Boat Rockers 255 headphones 6 months back and now one side of the headphone has stopped working.I tried to contact boat servce center helpline but no response came. I also registered my complaint under their warranty enquiry session several times but every time they show the same error message "invoice submitted is incorrect " even though i submit the correct invoice every time.I am facing lots of problems there is no response from their side and the product is still under warranty.The invoce is also attached under .
                          my recent complaint ids are 1293478 and 1299519.
                          +2 photos
                          Jul 22, 2020
                          Complaint marked as Resolved 
                          no action has been taken
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                            N
                            Naman Dang
                            Jul 21, 2020
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                            Address: 367/3 pathane wala mahola naraingarh, Dav public school naraingarh
                            Website: Www.support.boat-lifestyle.com

                            One side of the earphone is not working but the mic is working
                            So please
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                              G
                              Gdevgude
                              from Sangli, Maharashtra
                              Jul 21, 2020
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                              Resolved

                              Website: support.boat-lifestyle.com

                              I have send my product one month ago but did not get any response and updates on my complaint, my token no is 1163304
                              +1 photos
                              Jul 26, 2020
                              Complaint marked as Resolved 
                              not getting any respond
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                                R
                                Ranvi Negi
                                Jul 21, 2020
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                                Hello. I registered complaint about boat wired earphones. I got ticket no : 1214429. It's showing your product will be dispatching soon and it's been 1 month I haven't received my product yet. What's wrong with you when will you deliver my product...
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                                  A
                                  Antas7
                                  Jul 21, 2020
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                                  Product given for replacement because it was not working. Replacement status has been on ‘replacement product issued’ since more than two weeks, it also said that they will revert in 4 days but they have failed to do so. No reply to phone calls and emails.
                                  boAt customer support has been notified about the posted complaint.
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                                    A
                                    [email protected]
                                    Jul 21, 2020
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                                    I visited your authorized service center they didn't respond in good manner and they even didn't lifting the call and they only responding in WhatsApp.In WhatsApp also they didn't responding in good manner. Kindly do the needful
                                    +1 photos
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                                    Jul 21, 2020
                                    Updated by [email protected]                                     My bluetooth earphones(BOAT 255F BLACK)didn't working properly from last 10 days. I have the warranty. So i visited the authorized service centre. But they are kept saying there is no stock available. They are not lifting the call and sometimes respond in WhatsApp only. So i want the replacement of product in warranty manner. Kindly do the needful.

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                                      P
                                      pbagwe72
                                      Jul 21, 2020
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                                      Address: Mumbai
                                      Website: www.boat-lifestyle.com

                                      My boat rockerz bluetooth earphones one side is stopped working.

                                      So I made a replacement complaint. The product was picked up on 12th June 2020 at 12:44 PM, after that on 18th Jun 2020 it shows the status "whhandover". Currently the data is not found. Tll now i have not received any replacement.

                                      And now no more updates till now after that.

                                      It's been 40 days now.

                                      No one in the boat customer care is responding.

                                      My boat ticket number is 1153974.

                                      My product was picked up by xpressbees courier services.
                                      And My AWB no.[protected]
                                      When can i expect the delivery of replacement.

                                      Pritesh - [protected]
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