boAt Complaints & Reviews

For some videos, one side speaker of earphone can't produce much sound to audible

I claimed for warranty and the product was picked up on 29th june. It's about a month now and there is no response from boat and my product is also not returned to me. They are not providing any solid information. They haven't updated anything since 19 days. They are not courteous enough to even contact me back.

I bought a product ( charging cable ) from reputed company BOAT, Imported and Marketed by Imagine Marketing Private limited, one night, it’s tip get so hot that it burnt my upper shoulder, Now I sent them the product for replacement, They approved the return after testing and all which means their product was faulty and thats the reason they replaced it i got the news today via mail... but it’s ab incident I am not able to get out with, I am continuously what in case it burnt my face or my mattress,

Required resolution: it also ruined my phone touch, Now i want that they will reimburse my Phone amount along with Money for the inconvenience caused to me, do let me know if you need further details,

I have sent my earphone (Bassheads 103 red) for warranty and the replacement was issued on 8th july 2020. But it is still showing "item dispatching soon". I tried their customer service but they did not reply to me nor they picked up the phone.
My complaint ticket number is 1227486.

Please provide my boat rockerz bluetooth earphones my ticket number is1202831. It's been 45days still i didn't my product back.
Kindly let me wats wrong with boat company or service center.
No one will believe to take further.

Thanks

Boat service care is a scammer, i have filed complaint about my warrenty issue in april, and they took my product in 2 days through courier in april 14. But it is now july and they are not giving me any mail or returning my product. Boat service is totaly scam, i am going to file fir against boat company, they are the scammer. They are looting the people.

Boat rockerz headphone charging slot have to repair. I have sent for repair or replacement in warranty period. I sent on 22july and on 26 july it is showing whhandvor and delivered. But didn't get my product yet.

Help me out to resolve.

Ticket number: 1196552
Your ticket status :
# date status
1 8 july 2020 replacement product issued
2 8 july 2020 replacement product dispatching soon
3 7 july 2020 product successfully received at service centre and in testing phase now
4 21 june 2020 product pick up generated for servicing and replacement
Track your product
5 21 june 2020 approved
6 19 june 2020 pending

Currently, the status is "replacement product issued".

Tried mailing and calling the customer care. Didn't got any respond.

When will i get the product?
What is exactly the status?

Replacement product issued ticket status updated on 8th july 2020 after that didnt get any update. I mailed and didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 25th june 2020o with a ticket number 1220731. The product was collected from me on 25th june 2020 and the service center received on 7th of july when i check in boat website with my ticket. I saw that on 8th the agree for replacement but till now there is no update in replacement
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails.

Myne boat rockerz 255 are not working properly iam getting sound Disturbance so i need the best product

It's been more than a month i have filed warranty for the product on june 24 2020 and after 1-2 days their reverse degree takes place and latest i was updated on 7th july that "the replacement product issued" and after that i haven't received any information about my product till now(26 july/20) and their customer care representative even did not receive the call anytime, i have done 100 of calls to them but they didn't reply any of them... pls help me what to do about it.

My ticket number is 1254966, on 9th july 2020, my replacement was picked and ticket status shows replacement product issued. As of 16th july on tracking it shows whhandover and it's 26th july...
I was promised a replacement delivery within a week which got delayed due to the covid-19 situation which was understandable but now it's almost 20 days, and i have no idea about any further details. I tried to reach out to the boat team through calls and emails but nothing seems to be effective. What kind of service is this, atleast keep me informed about it.
When can i expect a delivery of my replacement product.

Hi.. I purchased boat 100 earphone from paytm mall and right from the second of purchase, left side earphone is not working properly sometimes it stops working and again it starts working so i want to return this item

Hi,

My ticket number is 1225497, in 8th july ticket status shows replacement product issued. It's almost 18 days completed but upto now further information not displayed. What is the current status of my product?. I want that product urgent. Please dispatch it.in case it is in shipment. Please provide shipping details as soon as possible.

Thanks & regards

I gave my faulty earphone basshead 100, for replacement on 01.07.2020 and its about going to one month and i have not received that. My ticket no is 1233654. After 17.07.2020 status has not updated yet.

Faulty

I gave my boat headset to you for replacement at 8.7.20 the replacement product will dispatching soon at 20.7.20 still now there is no improvement for it my ticket number 1257856

I've submitted my faulty earphones on 17th july & its been more than one week im waiting for its replacement, the status shows whhandover

My waybill number :[protected]
Ticket number is 1274438
Kindly resolve it at the earliest

I had purchased a new headphones (Boat bassheads 225 in-ear super extra bass headphones with one button mic (Lime green) of boat brand from amazon (Amazon.in) with warranty of 1year. After a usage during which the period to return in amazon is completed, automatically it goes power on and off, the connectivity problem is also
I raised a complaint (Complaint ticket number [#1270569] on 16th july) with the boat brand selling in india with name
(Imagine marketing private limited) located at :
131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway,
Goregaon (E), mumbai - 400 063. India

Phone: +[protected] / 42102409 / 42102403
Email: [protected]@imaginemarketingindia.com

And have been sending emails since then, but they are not responding and are not taking any action either.

Please help me get a replacement or a refund. I am tracking the product then show wh handover. it is going to 20 days I have not received my product yet.so please replace my product

I bought this product in sep 2019
But one of this head piece is not working since december even in that situation also i have used this bluetooth but after 3months this bluetooth is not working so i have switched off and opened now, bluetooth is connecting and also sensor light is reflecting but headsets are not working..