boAt Complaints & Reviews

It’s been more than 35 days, i haven’t received the replacement of my bluetooth headphones and was unable to contact through call and too i was unable to track the order. Plz resolve the issue as fast as you can. Ticket no~1078804

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Address: Mumbai

Website: support.boat-lifestyle.com

I have complaint about this issue before also. But I haven't got any response yet neither from boat customer service center nor from this website. They are saying we are dispatching and delaying as usual. My ticket number is 1184083. If they can't return my replacement product then I firmly believe that they should refund my money so that I could buy any other product. Its almost 1.5 months now. I want quick resolution.

Aug 3, 2020

Complaint marked as Resolved

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Address: Vill+po+ps- Pithoria,dist-Ranchi,(Jharkhand) 834006

One side of wireless headphone was not working properly, so i raised complaint on 9 July 2020 and product is picked on 13 july 2020, after tracking my shipment it shows whhandover Now 25July 2020, but still no update from boat.

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Hi

My order which is placed on july 6, 2020 was delivered to me on july 16, 2020(after so many mails and calls) and on the same day i raised the return request and it's been almost 10days, still i did not get any update from them regarding the return request and it is showing as "approval pending" in the status. I don't know how much time those guys will gonna take to approve the request. Please look into the issue and solve it asap.

My order id is 22988.
Thanks in advance,

Venu

Jul 27, 2020

Complaint marked as Resolved

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I have registered multiple complaints for a replacement against my damaged earphone(Ticket no: 1269902, 1312626).
As I bought from the Boat's official website, I could not attach any concrete invoice like Flipkart or Amazon does, because I could not find any provision to generate the same from the Boat's official website.
So I attached the order details from the website, which contains everything that a valid invoice should have. But each time it is getting canceled saying not a valid invoice attached.
I tried to call them, but all the time I am getting all the routes are busy at this time.

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Address: Mumbai

It’s been more than 35 days, i haven’t received the replacement of my bluetooth headphones and was unable to contact through call and too i was unable to track the order. Plz resolve the issue as fast as you can. Ticket no~1189409

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Address: Perugu Sreenivasulu Teacher 22-3-20/2 , Nancharamma colony , 2nd line, Kandukur , pincode; 523105 , Andhrapradesh phone; 9848812750

The wired headphone the major problem is the jack spot will be could not working so I have a warranty card the product number WJ32609

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One side of wireless headphone was not working properly, so i raised complaint on 6 june 2020 and product is picked on 10 june 2020, after tracking my shipment it shows whhandover on18 june 06:29 pm. Now 15 oct 2019, its been so many days still no update from boat. Customer care not responding for calls and mails.
And the tracking i'd is[protected] on https://www.xpressbees.com/track-shipment.aspx

Please help here i want my headphone as early as possible... And update to.
Ticket no. Is 1155911
As this is my the reference to your AWB No:[protected]

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Address: Mumbai

I have purchased boat bassheads 220 from Flipkart in the month of march but I am sorry to say that it couldn't run smoothly even for two months. It started developing problem in the month of June so I complaint about it in the boat customer care on 15th July 2020 and they picked up my damaged product the next day. They provided me ticket number 1184083 and picked up my product the next day and it's about 1.5 months, till now I have not got my replacement product and they are saying that we are dispatching tomorrow and tomorrow and tomorrow never comes.

Aug 3, 2020

Complaint marked as Resolved

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Jul 24, 2020

Updated by Soumitro.m I complaint about it in the boat customer care on 15th June 2020 not in July. I am facing lots of problem in my online classes.Kindly look into this matter and provide quick resolution.

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Address: Mumbai

It's been 36 days but my headphones aren't replaced yet they are saying just dispatching from last 2 weeks but not doing it. It is creating inconvenience. My ticket number is 1209235

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Address: Jambagi KD Tehsil- Jamkhandi dist- bagalkot pin code-587330

Bluetooth wireless earphones one side cod is not working

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Complaint id - 1157731

I registered the complaint on https://support.boat-lifestyle.com/ on 6th june 2020. I was told that i will receive the replacement after 15-20 days due to lockdown.

But, it is almost 50 days, but still i have not received the product.

It is so difficult to reach out to customer care, because the network is always congested.

Moreover, when they pick they say that product will be delivered in next 7 days.

This is going for a month or so, but i have not received the product.

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One side of wireless headphone was not working properly, so i raised complaint and product is picked on 16th july 2020, now it is showing tracking whhandover from[protected]:7pm on 20th july. I want to know my head phones status.
Ticket number was1288373

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One sided earphone is stooped working.

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I have filed a complaint on 29 june regarding issue with speakers of the earphone and the complaint got processed with ticket id 1231899. The earphone reached to the repair center on 9th july and on 11 july the status changed to 'replacement product dispatching soon'. Since then i haven't heard from the company. The customer care no. Never gets answered. Writing email is futile exercise as still waiting for response from there side.

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I have return a dozen of email to your other email address and they have not responded to one of them yet. My ticket number is 1173551. My ticket status has not been updated since 3 july and it has been months since you took the product from me, plz update me, when am i going to get my product back?

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Hello
My ticket number is 1261358.

I have given my boat rockerz earphones for repairing. It's been 15 days now.
When I tracked my product, It was showing out for delivery. But I didn't receive it.

The last status it is showing: WHHandover

What does it mean?

Please do the needful at the earliest.

I have sent the emails to the support team. But they are not replying.

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Address: Kalachowki

My boat 25 f neon black was taken for replacement on 14.07.2020 but yet no replacement delivery made. Kindly look into this matter

Ticket no.1285981

Shipping id:[protected]

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Address: India

Hello. I have claimed warranty for my boat rockers 255 wireless bluetooth headset which was not working. My ticket number is 1258967. I have sent them my headset for repair and they checked and issued replacement product. Now the problem is the replacement product was not displaced from the company customer service center. I have mailed them many times. They do not reply anymore. Please help me to get my replacement product from boat.

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Jul 27, 2020

Updated by Dr.ankit Rukhmode Received headset from boats company just now. Thanks to consumers complains and boat. Complaint have been resolved now.

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D

Dr.ankit Rukhmode

Jul 27, 2020

Received headset from boats company just now. Thanks you all

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Address: Mumbai

Website: Image marketing boat

My ticket no.1194561
I have returned my boat rockerz 400 to the courier boy because is in warranty and it's almost a month it does not dispatch for delivery.
In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
Please help me with that return my replacement quickly...

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