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boAt Complaints & Reviews

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Updated: Apr 8, 2026
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K
kowshik sai
Jul 25, 2020
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Few months back my headphones got damaged and i applied for a replacement for the damaged product on 30th april.in the website page when i track my complaint, it is showing that replacement product is issued, and will be dispatched soon, this is on 8th july. But after that i haven't received any update regarding the dispatch. Please dispatch my replacement product as soon as possible, because its been already so many months i have lodged my complaint.
boAt customer support has been notified about the posted complaint.
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    K
    Kishore25kavi
    Jul 25, 2020
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    I gave boat headset to you at 8.7.20 for replacement it shows the replacement product will dispatching soon at 20.7.20 still now there is no delievery to me
    Jul 26, 2020
    Complaint marked as Resolved 
    No sorry I wrongly select d the resolution button
    boAt customer support has been notified about the posted complaint.
    Jul 25, 2020
    Updated by Kishore25kavi
    I submit a complaint
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      N
      Nilesh Kr. Srivastava
      Jul 25, 2020
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      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

      Extremely dissatisfied with the service of boat lifestyle. I had given a product for replacement as it is in under warranty on last month, but still its about an month they never had replaced my product as well as i tried many times to contact their costumer care number but the number always said invalid. Too i had written many males to company but they haven't replied any single male.

      Ticket no.- 1238765

      Please resolve the condition at the earliest or either i have to complain a legal notice against boat company at consumer court.
      boAt customer support has been notified about the posted complaint.
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        N
        NaveenKumar900
        Jul 25, 2020
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        Address: Mumbai
        Website: www.boat-lifestyle.com

        I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 255 red but didn't give me replacement product. My ticket number is 1267640. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 15 days are over and my product is still not received.
        And now they are also not receiving the call.

        Dear boat you are one of my favourite product but your service disappointed me very much.

        Please solve my issue as much soon as possible.
        boAt customer support has been notified about the posted complaint.
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          C
          CeciliaChatterjee
          Jul 25, 2020
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          Website: support.boat-lifestyle.com

          I have asked for replacement of my boat earphones 1 month ago and still I have not received it. They had just sent me an email saying that replacement product is dispatching soon and no further progress has been seen.
          They have also not provided any method of contacting them regarding this matter.
          boAt customer support has been notified about the posted complaint.
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            A
            Amar Jith
            Jul 25, 2020
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            Address: Geethanjali , Mevarkkal, Alamcode po, 695102 attingal trivandrum kerala
            Website: support.boat-lifestyle.com

            My boat rockers 255 bluetooth earphone not working.i purchased this product on october 17 2019 and i have a 1 year warranty. i need you to immediatley replace this product.iam a music addict, so immediatley please replace this with a new one.its urgent
            boAt customer support has been notified about the posted complaint.
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              A
              An@@
              Jul 25, 2020
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              One sided boat earphones is not working I companied and pick is done on 17 July 2020 after after 8 days show on 24 July 2020 WH Handover
              I also complained but no response of calls and mails plz kindly resolve my problem
              boAt customer support has been notified about the posted complaint.
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                Agami
                Jul 25, 2020
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                It’s been more than 35 days, i haven’t received the replacement of my bluetooth headphones and was unable to contact through call and too i was unable to track the order. Plz resolve the issue as fast as you can. Ticket no~1078804
                boAt customer support has been notified about the posted complaint.
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                  S
                  Soumitro.m
                  Jul 25, 2020
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                  Address: Mumbai
                  Website: support.boat-lifestyle.com

                  I have complaint about this issue before also. But I haven't got any response yet neither from boat customer service center nor from this website. They are saying we are dispatching and delaying as usual. My ticket number is 1184083. If they can't return my replacement product then I firmly believe that they should refund my money so that I could buy any other product. Its almost 1.5 months now. I want quick resolution.
                  Aug 3, 2020
                  Complaint marked as Resolved 
                  boAt customer support has been notified about the posted complaint.
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                    Amït Kůmâř Råj
                    Jul 25, 2020
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                    Address: Vill+po+ps- Pithoria,dist-Ranchi,(Jharkhand) 834006

                    One side of wireless headphone was not working properly, so i raised complaint on 9 July 2020 and product is picked on 13 july 2020, after tracking my shipment it shows whhandover Now 25July 2020, but still no update from boat.
                    boAt customer support has been notified about the posted complaint.
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                      V
                      venumounica
                      Jul 24, 2020
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                      Hi

                      My order which is placed on july 6, 2020 was delivered to me on july 16, 2020(after so many mails and calls) and on the same day i raised the return request and it's been almost 10days, still i did not get any update from them regarding the return request and it is showing as "approval pending" in the status. I don't know how much time those guys will gonna take to approve the request. Please look into the issue and solve it asap.

                      My order id is 22988.
                      Thanks in advance,

                      Venu
                      Jul 27, 2020
                      Complaint marked as Resolved 
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Srideep Bhattacharjee
                        Jul 24, 2020
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                        I have registered multiple complaints for a replacement against my damaged earphone(Ticket no: 1269902, 1312626).
                        As I bought from the Boat's official website, I could not attach any concrete invoice like Flipkart or Amazon does, because I could not find any provision to generate the same from the Boat's official website.
                        So I attached the order details from the website, which contains everything that a valid invoice should have. But each time it is getting canceled saying not a valid invoice attached.
                        I tried to call them, but all the time I am getting all the routes are busy at this time.
                        boAt customer support has been notified about the posted complaint.
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                          J
                          Jayesh garg
                          Jul 24, 2020
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                          Address: Mumbai

                          It’s been more than 35 days, i haven’t received the replacement of my bluetooth headphones and was unable to contact through call and too i was unable to track the order. Plz resolve the issue as fast as you can. Ticket no~1189409
                          boAt customer support has been notified about the posted complaint.
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                            T
                            Tharun Kųmař
                            Jul 24, 2020
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                            Address: Perugu Sreenivasulu Teacher 22-3-20/2 , Nancharamma colony , 2nd line, Kandukur , pincode; 523105 , Andhrapradesh phone; 9848812750

                            The wired headphone the major problem is the jack spot will be could not working so I have a warranty card the product number WJ32609
                            boAt customer support has been notified about the posted complaint.
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                              Akki Akhil
                              from Bengaluru, Karnataka
                              Jul 24, 2020
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                              One side of wireless headphone was not working properly, so i raised complaint on 6 june 2020 and product is picked on 10 june 2020, after tracking my shipment it shows whhandover on18 june 06:29 pm. Now 15 oct 2019, its been so many days still no update from boat. Customer care not responding for calls and mails.
                              And the tracking i'd is[protected] on https://www.xpressbees.com/track-shipment.aspx

                              Please help here i want my headphone as early as possible... And update to.
                              Ticket no. Is 1155911
                              As this is my the reference to your AWB No:[protected]
                              boAt customer support has been notified about the posted complaint.
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                                S
                                Soumitro.m
                                Jul 24, 2020
                                Resolved
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                                Resolved

                                Address: Mumbai

                                I have purchased boat bassheads 220 from Flipkart in the month of march but I am sorry to say that it couldn't run smoothly even for two months. It started developing problem in the month of June so I complaint about it in the boat customer care on 15th July 2020 and they picked up my damaged product the next day. They provided me ticket number 1184083 and picked up my product the next day and it's about 1.5 months, till now I have not got my replacement product and they are saying that we are dispatching tomorrow and tomorrow and tomorrow never comes.
                                Aug 3, 2020
                                Complaint marked as Resolved 
                                boAt customer support has been notified about the posted complaint.
                                Jul 24, 2020
                                Updated by Soumitro.m
                                I complaint about it in the boat customer care on 15th June 2020 not in July. I am facing lots of problem in my online classes.Kindly look into this matter and provide quick resolution.
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                                  Pranav Gaur
                                  Jul 24, 2020
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                                  Address: Mumbai

                                  It's been 36 days but my headphones aren't replaced yet they are saying just dispatching from last 2 weeks but not doing it. It is creating inconvenience. My ticket number is 1209235
                                  boAt customer support has been notified about the posted complaint.
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                                    R
                                    Rajesab Sanadi
                                    Jul 24, 2020
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                                    Address: Jambagi KD Tehsil- Jamkhandi dist- bagalkot pin code-587330

                                    Bluetooth wireless earphones one side cod is not working
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                                      Pushpendra Rana
                                      Jul 24, 2020
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                                      Complaint id - 1157731

                                      I registered the complaint on https://support.boat-lifestyle.com/ on 6th june 2020. I was told that i will receive the replacement after 15-20 days due to lockdown.

                                      But, it is almost 50 days, but still i have not received the product.

                                      It is so difficult to reach out to customer care, because the network is always congested.

                                      Moreover, when they pick they say that product will be delivered in next 7 days.

                                      This is going for a month or so, but i have not received the product.
                                      boAt customer support has been notified about the posted complaint.
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                                        raga deepthi
                                        Jul 24, 2020
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                                        One side of wireless headphone was not working properly, so i raised complaint and product is picked on 16th july 2020, now it is showing tracking whhandover from[protected]:7pm on 20th july. I want to know my head phones status.
                                        Ticket number was1288373
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