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Updated: Jun 10, 2026
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boAt reviews & complaints page 248

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R
Rajesab Sanadi
Jul 24, 2020
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Address: Jambagi KD Tehsil- Jamkhandi dist- bagalkot pin code-587330

Bluetooth wireless earphones one side cod is not working
boAt customer support has been notified about the posted complaint.
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    Pushpendra Rana
    Jul 24, 2020
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    Complaint id - 1157731

    I registered the complaint on https://support.boat-lifestyle.com/ on 6th june 2020. I was told that i will receive the replacement after 15-20 days due to lockdown.

    But, it is almost 50 days, but still i have not received the product.

    It is so difficult to reach out to customer care, because the network is always congested.

    Moreover, when they pick they say that product will be delivered in next 7 days.

    This is going for a month or so, but i have not received the product.
    boAt customer support has been notified about the posted complaint.
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      R
      raga deepthi
      Jul 24, 2020
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      One side of wireless headphone was not working properly, so i raised complaint and product is picked on 16th july 2020, now it is showing tracking whhandover from[protected]:7pm on 20th july. I want to know my head phones status.
      Ticket number was1288373
      boAt customer support has been notified about the posted complaint.
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        D
        Deepkalel
        Jul 24, 2020
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        One sided earphone is stooped working.
        boAt customer support has been notified about the posted complaint.
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          S
          SimranAgarwal
          Jul 23, 2020
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          I have filed a complaint on 29 june regarding issue with speakers of the earphone and the complaint got processed with ticket id 1231899. The earphone reached to the repair center on 9th july and on 11 july the status changed to 'replacement product dispatching soon'. Since then i haven't heard from the company. The customer care no. Never gets answered. Writing email is futile exercise as still waiting for response from there side.
          boAt customer support has been notified about the posted complaint.
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            A
            Arpitsharma06
            Jul 23, 2020
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            I have return a dozen of email to your other email address and they have not responded to one of them yet. My ticket number is 1173551. My ticket status has not been updated since 3 july and it has been months since you took the product from me, plz update me, when am i going to get my product back?
            boAt customer support has been notified about the posted complaint.
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              @
              @mit$h
              Jul 23, 2020
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              Hello
              My ticket number is 1261358.

              I have given my boat rockerz earphones for repairing. It's been 15 days now.
              When I tracked my product, It was showing out for delivery. But I didn't receive it.

              The last status it is showing: WHHandover

              What does it mean?

              Please do the needful at the earliest.

              I have sent the emails to the support team. But they are not replying.
              boAt customer support has been notified about the posted complaint.
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                R
                Redkarhemant
                Jul 23, 2020
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                Address: Kalachowki

                My boat 25 f neon black was taken for replacement on 14.07.2020 but yet no replacement delivery made. Kindly look into this matter

                Ticket no.1285981

                Shipping id:[protected]
                boAt customer support has been notified about the posted complaint.
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                  D
                  Dr.ankit Rukhmode
                  Jul 23, 2020
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                  Address: India

                  Hello. I have claimed warranty for my boat rockers 255 wireless bluetooth headset which was not working. My ticket number is 1258967. I have sent them my headset for repair and they checked and issued replacement product. Now the problem is the replacement product was not displaced from the company customer service center. I have mailed them many times. They do not reply anymore. Please help me to get my replacement product from boat.
                  boAt customer support has been notified about the posted complaint.
                  Jul 27, 2020
                  Updated by Dr.ankit Rukhmode                   Received headset from boats company just now. Thanks to consumers complains and boat. Complaint have been resolved now.
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                  Received headset from boats company just now. Thanks you all
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                    A
                    aravindraj nagarajan
                    Jul 23, 2020
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                    Address: Mumbai
                    Website: Image marketing boat

                    My ticket no.1194561
                    I have returned my boat rockerz 400 to the courier boy because is in warranty and it's almost a month it does not dispatch for delivery.
                    In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
                    Please help me with that return my replacement quickly...
                    boAt customer support has been notified about the posted complaint.
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                      M
                      Mithilesh Mondkar
                      Jul 23, 2020
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                      My boat bassheads 100 earphones were not working so i issued a replacement, they company took my earphoned and have not delivered it to me since 1 month. Boat has the worst customer service😠😠😠
                      I want my earphones back
                      Token no-1250388.
                      boAt customer support has been notified about the posted complaint.
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                        V
                        Vaibhav108
                        Jul 23, 2020
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                        My product was in warranty so i returned it to boat on 26th of june 2020. On july 10 i checked the status of my ticket[protected] and is shows that the replacement product is issued. I also received a msg on 7 july that they have received the product and it has been forwarded to the service team and that they will revert within 4 days. It has been almost 15 days till then and no update of where the replacement product is. Moreover the customer service number that they have given is useless as everytime i dial it, it shows network busy or call could not be connected. Please do send the replaced product fast as it is really tough without it and also it has been a month since the pickup has been done.
                        boAt customer support has been notified about the posted complaint.
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                          A
                          abhiz21
                          Jul 23, 2020
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                          Address: 403,GREEN SPACE SOCIETY NEAR SAWTAMALI GARDEN WAKAD CHAUK 411057

                          I have an issue regarding buttons there is not switch off work and volume button works.
                          boAt customer support has been notified about the posted complaint.
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                            M
                            Mahmmad Soyeb
                            Jul 23, 2020
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                            Address: VADODARA

                            Replacement product issued ticket status updated on 5th july after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                            I had registered complaint on 5 july 2020 with a ticket number 718578. The product was collected from me on 7th july and the service center received on 14th of july, when i check in boat website with my ticket. I saw that on 14th the agree for replacement but till now there is no change in replacement
                            Till now i didn't receive my product,
                            I called service center 100 times no one answers my call, no one replied my mails.
                            boAt customer support has been notified about the posted complaint.
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                              D
                              DamanDD
                              Jul 23, 2020
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                              My wireless headphone was not working properly, so i raised complaint on 3june, 2020 and product was picked on 6june, 2020, after tracking my shipment it shows whhandover. Now it is 23 july, 2020, its been more than 1.5 month still no update from boat. Customer care not responding for calls and mails.

                              Please help here i want my headphone as early as possible...
                              Ticket no is :- 1136447...

                              My mobile number:- [protected]
                              My email id:- [protected]@gmail.com
                              boAt customer support has been notified about the posted complaint.
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                                U
                                Uparajat
                                Jul 23, 2020
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                                Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063)

                                My ticket no is 1074941. And there is no updation from your side since 13th july 2020. While i complainted on 24 april 2020. What is going wrong with this issue. Atleast they can tell me how many days i should wait for the product or when i'll get my replacement unit.
                                Kindly do the needful as soon as possible. I tried up to contact your system but there is no response from your end from customer care except autogenerated mail.
                                I'm really fed up with your services.
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  Shiba007
                                  Jul 23, 2020
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                                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

                                  Replacement product issued ticket status updated on 11 july after that didn't get any update. I am mailed didn't get any response. I couldn't able to reach customer care as their line is always busy.

                                  I had registered complaint on 2nd july with a ticket number 1244424. The product was collected from me on 3rd october and the service center received on 10th july, when i check in boat website with my ticket. I saw that on 11th july, my ticket status was updated to 'replacement product issued'. After that there isn't any update on the product. Till i didn't receive my product.

                                  It would be better at least they intimate me about the delay like when i will get the product because i know that there will be delay in services due to the current situation all over the world
                                  Jul 29, 2020
                                  Complaint marked as Resolved 
                                  They started working on the shipment process after two days since I made the complaint and delivered me the replaced product by 29 Jul 2020.
                                  boAt customer support has been notified about the posted complaint.
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                                    J
                                    jyotika gupta
                                    Jul 23, 2020
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                                    It has been a month that i have given my product for replacement but till now i haven't received my product.in the status, it shows that the product is dispatching soon but till now it hasn't been dispatched. Whenever i call on customer care number or mail the company, there is no response from the company. Please look into this and take proper action.
                                    boAt customer support has been notified about the posted complaint.
                                    Aug 04, 2020
                                    Updated by jyotika gupta                                     I have received the replaced product on 30/07/20 that is more than after a month but the product which I have received is faulty. The voice while calling is distorted. I have registered a complaint with boat but I haven't received any response from the company yet.

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                                    No one has contacted me from boat customer care and when I am calling on their numbet neither one is picking up the call nor calling me back
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                                      Y
                                      Yadavsaurabh
                                      Jul 23, 2020
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                                      Address: Mumbai

                                      My product was in warranty so i returned it to boat on 30 june 2020. On 14 july 2020, i checked about the status of the earphone it shows replacement product issued but replaced product has not left the service centre and nor picked by the courier partner as i have not got any message regarding that with awb. I just want to know when will i get my hands on earphone. Bahut dikkat hoti hai bina earphone ke 😂.
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        Adhith S
                                        Jul 22, 2020
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                                        I registered a complaint regarding the warranty of my boat rockers 255f bluetooth earphones on 5/07/2020. The ticket no is 1253797.
                                        The item was picked up and it reached boat service center on 14/07/20. The current status of my ticket is "replacement issued" which was last updated on 16/07/20. I tried to contact them several times, but i still haven't received any mail or response about the delivery nor the updates of my complaint.
                                        It's been 14 days since the last response.
                                        boAt customer support has been notified about the posted complaint.
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