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Updated: Dec 3, 2025
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R
Rupsap
Jul 20, 2020
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Boat rockerz 255 earphone one ear not working

Address: imagine marketing pvt ltd,255,Guru gobind industrial estate jay coach goregaon east,Mumbai,Maharashtra

I have bought boat rockerz 255 earphones in november 2019 through amazon but since last few days one earphone is not working. I am not been able to hear from one ear. Since it has one year warranty what steps should i follow to resolve this issue...
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Pooja Mandhani
Jul 20, 2020
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The issue with the product is it isn't working properly. With the movement in wire there is a sound on the left part of the earphone. I think there's some internal problem with the earphone
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    payel sadhukhan
    Jul 20, 2020
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    Address: khardha rahara madhya para kol-700118

    I complained about my bluetooth headphone boat 235v2 button problem, my complaint number is 1275681, this product has been picked up on 13/07/2020, but i have not received any feedback from the product yet.
    Please tell me when you can get the product, what is the status of the product, i can be a little sure, because this pandemic time is very difficult for different work, so my office work and my study is very difficult. Being please send me my product a little sooner i will benefit you.
    +3 photos
    boAt customer support has been notified about the posted complaint.
    Jul 20, 2020
    Updated by payel sadhukhan     please quick solved this problem
    Jul 20, 2020
    Updated by payel sadhukhan     I complained about my Bluetooth headphone boat 235v2 button problem, my complaint number is 1275681, this product has been picked up on 13/07/2020, but I have not received any feedback from the product yet.
    Please tell me when you can get the product, what is the status of the product, I can be a little sure, because this pandemic time is very difficult for different work, so my office work and my study is very difficult. Being Please send me my product a little sooner I will benefit you.
    View replies
    Boat rockerz 235v2 I have took the product in boat website after 1month it started button problem, as it was not working, continuously changes songs without pressing,
    And multifunctional button is also not working unable to switchoff. I have tried to raise complaints in website but it's not working,
    I was more trusted in this brand but all wasted, plz replace it or plz able to work it.

    Bluetooth headphone button not working - Comment #3757204 - Image #0
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      gaurav2997
      Jul 19, 2020
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      Mic of my bluetooth earphones was not working properly, so i raised complaint on 12 june, 20 and product is picked on 13 june, 20, after tracking my shipment it shows whhandover thursday, 18th jun 2020 06.28 pm, its been 30 days still no update from boat. Customer care not responding for calls and mails.

      Please help here i want my earphones as early as possible...
      Ticket no. Is 1176551
      boAt customer support has been notified about the posted complaint.
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        putush98
        Jul 19, 2020
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        Address: Pand Residency,Satyabhmpur,

        I had registered complaint on 1/7/2020. But i have not received product yet now. Company has already taken demage product but no any information regarding replacement.
        boAt customer support has been notified about the posted complaint.
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          Niks Goel
          Jul 19, 2020
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          I have made complaint no. 1225516 against boat rockerz 255 active black the product have been picked up from me on 27 june kn 10th july they update replacement product will b dispatching soon.. But till now there is no update.
          Complaint number 1225516.
          boAt customer support has been notified about the posted complaint.
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            Prince prudhvi
            Jul 19, 2020
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            Address: Mumbai

            My ticket number 1219313 my boatbass225red is replacemt issued but my product didnot dispacth its now 30 days completed plz help me i
            Am facing so many problems with out earphones so plz make its fast
            boAt customer support has been notified about the posted complaint.
            Jul 19, 2020
            Updated by Prince prudhvi             My ticket number 1219313 my boatbass225red is replacemt issued but my product didnot dispacth its now 30 days completed plz help me i
            Am facing so many problems with out earphones so plz make its fast
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              S
              shambhav02
              Jul 19, 2020
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              Website: www.boat-lifestyle.com

              I had boat bassheads 172 earphones which sent for warranty and even after more than 1 month they are not sending my earphones back. Despite mailing them several times there is no reply even they don't answer calls
              +1 photos
              boAt customer support has been notified about the posted complaint.
              Jul 19, 2020
              Updated by shambhav02               My ticket number is 1168343.
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                Viresh Patel
                Jul 19, 2020
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                On call sometime mic of wireless (Air drope311v2) was not working properly, so i raised complaint on 27 may 2020 and product was picked on 4 june 2020, after tracking my shipment it shows delivered on thursday, 18th jun 2020 :06.23 pm to whhandover, its been 31days still no update from boat. Customer care not responding for calls and mails.

                Please help here i want my product or my money as early as possible...
                Ticket no. Is 1129998
                boAt customer support has been notified about the posted complaint.
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                  juned rana
                  Jul 19, 2020
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                  One side of wireless headphone was not working properly, so i raised complaint on 30 june 2020 and product is picked on 1 july 2020, after tracking my shipment it shows whhandover from[protected]:to 8th july now 19 july 2020, its been almost 11 days still no update from boat. Customer care not responding for calls and mails.

                  Please help here i want my headphone as early as possible...
                  Ticket no. Is 1237289
                  boAt customer support has been notified about the posted complaint.
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                    S
                    Sharat H Nair
                    Jul 19, 2020
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                    Address: Goregaon
                    Website: support.boat-lifestyle.com

                    I had registered a complaint on 27/6/2020 the product was picked up on 29th my product replacement was issued on 7th of july but even after 12 days i have got no update on the whereabouts of my product or its status. My ticket number was 1225293.

                    I even mailed them on 2 of their emails ([protected]@imaginemarketingindia.com and [protected]@imaginemarketing. Freshdesk.com) and then they generated a ticket for the complain and assured a reply within 24 hours and it has been 7 days since then.
                    boAt customer support has been notified about the posted complaint.
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                      adityaupadhyay24
                      Jul 19, 2020
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                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

                      Hi, i have registered a complaint on 3rd july & its approved on 5th july and my ticket number is : 1248539

                      After that one guy came from & picked my earphone & on 14th of july i got 3 updates that my product is received & under in testing phase, after few hours i got another update that replacement product issued & dispatching soon.

                      Now it's been 5 day's & i did not get any update after that.

                      Please resolve this, i'm experiencing very bad service from boat. I want my earphones asap.
                      Thank you.
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                        N
                        NitinMaskikar
                        Jul 19, 2020
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                        Ticket number 1240109
                        Sir i m suffering since from april 25
                        I have registered complaint on may 5 for the first time but tht time due to lockdown you people haven't respond properly again i have registered complaint on june 25 again same again i have registered complaint the above ticket number i have mentioned
                        The product has been picked up on 4 july and i got information that the replacement product will dispatch soon but it's 19 th july 2020 it's been nearly 15 days even i have waisted my 3 months from april soo plz do need full help and i have saw that even from 2000+ difference of ticket number got replacement product but i haven't got it
                        Do need full help thank you

                        Regards
                        Nitin
                        +1 photos
                        boAt customer support has been notified about the posted complaint.
                        Jul 20, 2020
                        Updated by NitinMaskikar                         Dear sir
                        Uh have notified them but they haven't responded to my ticket please o check once and let me know
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                          Vickey Ojha
                          Jul 18, 2020
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                          Address: Vill. Toori,, Post. Mursan,, Dist. Aligarh ,, Sub dist. Iglas

                          Boat earbuds 381 left one is not working properly and I am very tired of this please help I want to replace this I bought this on Flipkart but there my request is cancelled. Again and again so please help me .
                          boAt customer support has been notified about the posted complaint.
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                            R
                            Rishabh Jain Muzaffarnagar
                            Jul 18, 2020
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                            Boat Speaker Complaints

                            Website: support.boat-lifestyle.com

                            Hi Team,
                            I have complained about my warranty for boat speaker as charging was not happening and boat has recieverd speaker as my product is in warranty and now boat is not giving me an update on emails and phone calls.
                            Please look into this and help me to get an update.
                            Please refer ticket number which is raised for my complaints 1234604...
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                            Yogiraj Tiwari
                            Jul 18, 2020
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                            Boat — replacement product is not delivered yet since it is 6 weeks now i registered complaint on boats support portal they initiated the pick up and after that their is no contact after that i have claimed my product warranty for boat rockerz 255r and i have tried everything for contacting the company. The customer care number is not working. No reply on emails which i sent to [protected]@imaginemarketingindia.com no one is picking calls at every service center i have tried as they are switched off.

                            Ticket number - 1140269
                            Awb:[protected]
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                              Yashi Goel
                              Jul 18, 2020
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                              My earphones were collected from me on 2nd july and on the online complaint portal it shows they have been arrived to mumbai... It shows the replacement product will be dispatching soon... But i didn't get any further details as from where to track the delivery and when are they arriving... Please do help... I need the product a little urgent... My ticket no is 1244178
                              boAt customer support has been notified about the posted complaint.
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                                Utkarsh gandhi4
                                Jul 18, 2020
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                                Address: 31, Shakti nagar

                                Company is not receiving my call and i want to replace my order
                                boAt customer support has been notified about the posted complaint.
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                                  V
                                  venumounica
                                  Jul 18, 2020
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                                  Resolved

                                  My order which is placed on july 6, 2020 was delivered to me on july 16, 2020 and on the same day i raised the return request and it's been two days still i did not get any update from them regarding the return request and it is showing as "approval pending" in the status. I don't know how much time they will gonna take to approve the request. Please look into the issue and solve it asap.

                                  Thanks in advance,

                                  Venu
                                  +1 photos
                                  Jul 27, 2020
                                  Complaint marked as Resolved 
                                  boAt customer support has been notified about the posted complaint.
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                                    Atul THakkar
                                    Jul 18, 2020
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                                    My earlier complaint number is 1181881

                                    The status shows replacement issued and product ready for dispatch since 1st july.
                                    Today it is 17 days completed but product is not dispatched.

                                    Pls expedite the dispatch.
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