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Updated: Apr 8, 2026
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boAt reviews & complaints page 249

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B
Bhawna devi
Jul 22, 2020
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Internal problem some sound is coming from inside While walking, so i raised complaint on 12 July 2020 and product is picked on 14 July 2020, after tracking my shipment it shows whhandover and estimated delivery show delivered but I did not receive my product. Now 22 July 2020, still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1279159 ...
boAt customer support has been notified about the posted complaint.
Aug 07, 2020
Updated by Bhawna devi Received my product on 6 August, 2020
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    Sonuss
    Jul 22, 2020
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    I had sent wireless headphone boat rockerzz 255 active black for replacement due to one side not working.the replacement unit sent to me is a different product.its boat bass heads.what is this going on??why are u harassing customers??i have spent 1200 rs on a headphone and get a replacement of 300 rs headphone in return.please take this unit and send me my appropriate replacement wireless boat rockerz 255
    boAt customer support has been notified about the posted complaint.
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      Mahmmad Soyeb
      Jul 22, 2020
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      Address: vadodara

      On 14-july-2019, service center received my product for servicing and on 14-july-2019 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
      I am unable to contact customer care, call is not connecting,
      When can i expect a delivery of my replacement product.
      my ticket number is 1253563.
      boAt customer support has been notified about the posted complaint.
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        S
        Shazma Khan
        Jul 22, 2020
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        I have recieved a msg today but the tracking id has no data against ticket no. 1215589.

        Complained before as there were no updates of my replacemnt product and now when i have recieved a msg that it has been dispatched.. The tracking id is wrong.

        Such a shameful thing that you are fooling ur customers.
        boAt customer support has been notified about the posted complaint.
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          K
          Kaviraj05
          Jul 22, 2020
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          Address: India

          I return my boat bluetooth earphone for warranty claim. But now it's the track status shows that it's lost.
          Plz confirm where is my product.
          boAt customer support has been notified about the posted complaint.
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            N
            Narasimha Challa
            Jul 22, 2020
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            You provided a ticket number 1054066 on a complaint - boatrackerz400 carbon black bluetooth headphones on march but till now it was not resolved.
            boAt customer support has been notified about the posted complaint.
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              S
              Sampada Burte
              Jul 22, 2020
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              Address: A/301 parmarth apparrment near ganpati mandir behind old paras hospital veer savarkar road virar east 401305

              My one side of boat headphones not working so i complaint for replace product. On 4/7/2020 my headfone has been taken from me for replace but still no any revert or replace my product... Plz do the needful on urgent basis
              boAt customer support has been notified about the posted complaint.
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                V
                venumounica
                Jul 22, 2020
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                Resolved

                Hi

                My order which is placed on july 6, 2020 was delivered to me on july 16, 2020 and on the same day i raised the return request and it's been 1 week still i did not get any update from them regarding the return request and it is showing as "approval pending" in the status. I don't know how much time they will gonna take to approve the request. Please look into the issue and solve it asap.

                My order number is 22988.
                Thanks in advance,

                Venu
                Jul 27, 2020
                Complaint marked as Resolved 
                boAt customer support has been notified about the posted complaint.
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                  R
                  Rakesh Kumar Golla
                  Jul 22, 2020
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                  As there are online classes going on i have bought boat rockerz 450 on 31st of may and i found it was defective so i registered a complaint on 19th of june and the product was picked on the same date till now its been 35 days i did not received the replaced product
                  It is so tough to listen class without heafphones or earphones. Please take some action
                  Ticket n. O-1198842
                  boAt customer support has been notified about the posted complaint.
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                    M
                    mask_sandeep
                    Jul 22, 2020
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                    My product for warranty service has been picked on 3rd july 2020 issued a ticket number "1248054" it has reached its destination and i have been notified that "replacement product issued" on 14th july 2020 it's been 9 days there is no response from any of the service please peek into the problem and return my product as soon as possible
                    boAt customer support has been notified about the posted complaint.
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                      V
                      Vishal Pal 2
                      Jul 22, 2020
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                      Boat rockerz 600 HD black

                      Address: Krishna nagar Gali No.6 White House, Talwar Building Krishna nagar ,Gali No. 6 ROORKEE, UTTARAKHAND 247667

                      My first reverse product complaint registered and ticket number is 1261102 boat rockerz 600 black 30nov 2019 name - vishal pal registration mobile num [protected], pick up address -
                      Krishna nagar gali no.6
                      White house, talwar building krishna nagar, gali no. 6
                      Roorkee, uttarakhand 247667
                      India
                      And once a replacement is issued about dispatch of your replacement unit
                      Your waybill number :[protected],...
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                      Imran116md
                      Jul 22, 2020
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                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

                      One side of wireless headphone was not working properly, so i raised complaint on 27 may 2020 and product is picked on 2 june 2020, after tracking my shipment it shows whhandover from[protected]:6:45 pm. June 16 oct 2020, its been nearly 2 months still no update from boat. Customer care not responding for calls and mails.

                      Please help here i want my headphone as early as possible...
                      Ticket no. Is 1128176...
                      boAt customer support has been notified about the posted complaint.
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                        H
                        harsh.choudhary._
                        Jul 22, 2020
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                        Address: #6A, STREET NO-1, SHANTI NAGAR

                        I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 225 ative black but didn't give me replacement product. My ticket number is 1222111. They said they will replace my product within 7 day. Now the 25th days is over and my product is still not received.
                        And now they are also not receiving the call and i send a mail on thier id they just send me a autogenrated mail which is of no use
                        boAt customer support has been notified about the posted complaint.
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                          aryadp23
                          Jul 22, 2020
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                          Address: cp-150 sector D-1 Ashiyana Lucknow

                          Dear sir/madam

                          Please refer to invoice no skla-47945, invoice detail upskla[protected] dated 19.10.2019 (Inclosed), product name - boat bassheads 225 in-ear super extra bass headphones (Black) | b01m9c51t9 (B01m9c51t9) hsn:851.

                          This product not working properly, only one speaker are working.

                          Kindly do as per your warranty/ guarantee.

                          Waiting for your fast response.
                          Ragards
                          boAt customer support has been notified about the posted complaint.
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                            Avhi
                            Jul 22, 2020
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                            I have not got any reply from boat service regarding ticket no-1234937
                            boAt customer support has been notified about the posted complaint.
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                              pranav jak
                              Jul 22, 2020
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                              I have sent my boat rockerzs earphone on 29th june. It's one side of earphone is not working. They allocated replacement product for me on 10july but it's not dispatch till now from the service centre. When i called they said it's a pandamic period so no courier services. This post on 22july till now it's in dispatching soon still they can't get the courier service i don't know. Why they are doing like this.
                              boAt customer support has been notified about the posted complaint.
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                                S
                                Shazma Khan
                                Jul 21, 2020
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                                Address: Corner market, Shop no. 2, 2nd floor, Above biryani Blues

                                Very sorry to say...I have been checking the status of my product which was collected for the purpose of repairing as it was under warranty but it has been long time since the last update was mentioned thats too of 8th july and there is no updates yet.

                                Tried calling several times to the customer care of boat but there was no response neither there was any response of the mail itself.

                                We as a boat customer are were much disappointed by your after sale service.

                                Kindly help us in getting my product.
                                boAt customer support has been notified about the posted complaint.
                                Jul 21, 2020
                                Updated by Shazma Khan                                 I purchased boat roackerz 255F black, whose one side of the earplug stopped working thus I have registered a complain as it was in warranty period.
                                Product has been collected on 24th june, 2020 and till now didnt got it back...and there is no updateds also.
                                Jul 21, 2020
                                Updated by Shazma Khan                                 My ticket no. Is 1215589 and there is no update after 8th july. When will I get my replaced product need to know this. And I need an update for that
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                                  Madhur chandanshive
                                  Jul 21, 2020
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                                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

                                  The customer care never responds to call of their customer as i am very old customer of boat products.I really love boat products and I also purchase them but I have only concerned about thier customer service they don't reply to the emails as I have mailed lot of times but no reply and the customer care no is always busy and whenever I call them they say to wait in queue but after waiting for a long time they disconnect thier phone and don't even message or reply. I just want to know why??they can't attend thier customers call if they say to contact thier customer service.please help me and forward my complaint to their boat team.
                                  boAt customer support has been notified about the posted complaint.
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                                    rajshivhare
                                    Jul 21, 2020
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                                    Ticket no = 1221734
                                    Mera producct 8 july se dispatch hone ke liye pada hua hai but abhi tak dispatched nahin hua hai. boat customer care number is always busy and also they don't reply the mail . i don't think this ! The worst experience with boat.
                                    boAt customer support has been notified about the posted complaint.
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                                      umesh1970chander
                                      Jul 21, 2020
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                                      Resolved

                                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063

                                      I had purchased a Boat Rockers 255 headphones 6 months back and now one side of the headphone has stopped working.I tried to contact boat servce center helpline but no response came. I also registered my complaint under their warranty enquiry session several times but every time they show the same error message "invoice submitted is incorrect " even though i submit the correct invoice every time.I am facing lots of problems there is no response from their side and the product is still under warranty.The invoce is also attached under .
                                      my recent complaint ids are 1293478 and 1299519.
                                      Jul 22, 2020
                                      Complaint marked as Resolved 
                                      no action has been taken
                                      boAt customer support has been notified about the posted complaint.
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