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Updated: Dec 3, 2025
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boAt reviews & complaints page 249

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B
bodavulateja teja
Jul 18, 2020
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My ticket number is 1206793
I got a problem in Bluetooth so I sent for warranty claim and now its been one and half month .whenever I Check my status its showing replacement product dispatching soon for past 20days .will I ever get anything ?
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    G
    Gopal Badani
    Jul 18, 2020
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    Address: A/1001 sankalp heights,ved gam,surat 395004

    I filled my complain on 3 june 2020.. And the delivery man was came on 10 june 2020 to pick up my products for replacement. It's received on 12 june 2020.. But their was no results come whether their is replacement done on not.. Many times i called customer service but didn't respond my call.. I also mailed about my status.. But they didn't response on my mail also.. My ticket number is 1148584... Please help me at least update my complain...
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      S
      shrimanya
      Jul 18, 2020
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      Ticket no:1202308


      It has been 1 month but replacement product not issued and customer care no. Is not answering
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        M
        Msharma8484
        Jul 18, 2020
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        Address: Mumbai Goregaun guru govind industrial area

        Dear sir i am complaining about my replacement not done yet.. Many times i called your customers care number.. The phone is being received my someone they said your products is dispatch today not done.. Next day again i called they again said it will dispatch today.. Nothing is happens.. This about 40 days come. The replacement is not done.. Please dispatch my products otherwise i will suicide... This is not dialogue.. Because i am frustrate from your company... Thank you.. My tickets number is 1165030
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          S
          shrimanya
          Jul 18, 2020
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          Ticket no:1202308

          Replacement product not arrived but status is showing it has been issued, it has been 1 month. Customer care no is not answering my call
          +1 photos
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            B
            BipeenSingh
            Jul 18, 2020
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            Address: Thane Maharashtra
            Website: www.boat-lifestyle.com

            One side of my headphone is not working.
            boAt customer support has been notified about the posted complaint.
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              L
              Lakshya_Sharma08
              Jul 18, 2020
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              Address: mumbai
              Website: [email protected]

              I sent my boat earphones on 8 may 2020 for warranty claim for repairing, after 20-30 mails in this pandemic, i received my replacement on 21 june, but they sent me necklace in place of my boat earphones.
              So then after 10 mails they sent mail on 2 july for sending a fresh earphones and then on 10 july it reached to my city hub and at evening the status is showing that product is returned to the merchant (Imagine marketing) back without reaching me.
              Now company is not even attending calls and replying to mail. It's been 7 days after the product is returned. I have already waited 2.5 months for that.
              Please help me get my earphones back please
              Ticket no-1079802
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                V
                VENU GOPALA RAO KAMUJU
                Jul 18, 2020
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                Address: 79-2-17/1,Tilak road, Rajahmundry-533103

                Your boat rockerz wireless bluetooth headsets is not working and the red light is not glowing while charging the device which implies that the instrument is not getting charged
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                  B
                  Biswaranjan Kuldi
                  Jul 18, 2020
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                  This is my ticket no. 1130872
                  My earphone had mic issue. I registered a complaint within warranty period. Xpress bees picked up my package on 4 june 2020. Xpressbees gave a tracking no to rrack
                  The package. Its been more than one month there is no recent update. Current status shows delivered. But i haven't received my product yet.

                  I have attached the screenshot of xpress bees tracking status with tracking no.
                  +1 photos
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                  Jul 30, 2020
                  Updated by Biswaranjan Kuldi                   Now there is no data when I enter my tracking number. This happened after I complaint here.
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                    H
                    Hv_king
                    Jul 17, 2020
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                    I had given my boat headphones for repair as per the warranty rules my ticket no. 1248261 and the waybillno [protected] (Through bluedart). Its been 2 weeks and i coundn't got any update regarding it.
                    boAt customer support has been notified about the posted complaint.
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                      A
                      Amrita C
                      from Mumbai, Maharashtra
                      Jul 17, 2020
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                      Address: Khar West

                      Its been almost a month I m trying to get in touch with Customer service team to help me with the copy of invoice so that I can get my earphones fixed as they are under warranty...but they are not helping at all... Asking for 5 digit order id whereas mine was 4 digit order id .. they can't provide me invoice on basis of my name or mobile number wat nonsense is ths.. n I have sent them all details with snaps yet no reply
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                        D
                        Demboy Kingdom
                        Jul 17, 2020
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                        Address: Ward No. 7, Moh - Chipatwada, Jain Mandir Road, Tijara Alwar (RAJ)

                        Hello sir
                        my boat rockerz 255 earphone have issue in left side sound problem
                        boAt customer support has been notified about the posted complaint.
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                          Y
                          Ys Rathore
                          Jul 17, 2020
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                          One side of headphone was not working properly, so i raised complaint on 3 June and and product is picked on 4 june 2020, after tracking my shipment it shows whhandover from [xpressbees] 16 june 2020. Now 17 july 2020, its been so long and still no update from boat. Customer care not responding for calls and mails.

                          Please help here i want my headphone as early as possible...
                          +1 photos
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                            A
                            Ashwin P Kumar
                            Jul 17, 2020
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                            Address: 279, freedom fighter society, Samta , subhanpura ,near samta police choki, Vadodara

                            Issue in boat rockerz 255 right side
                            boAt customer support has been notified about the posted complaint.
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                              R
                              Ramsays17
                              Jul 17, 2020
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                              I have posted a complaint on replacement for boAt rockerz 255 and my ticket no. is[protected], my request was approved on June 30 and I returned the product on July 1. On July 10 the status showed "replacement product issued" and till then I didn't receive any info about the replacement product.It's been 17 days I'm starting to get worried about the product . Please give me some info about of the replacement. I tried raising a complaint through mail to [protected]@imaginemarketingindia.com as per your website and they just closed the complaint without any info. It would be helpful if I could get some info about the product delivery.
                              boAt customer support has been notified about the posted complaint.
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                              I am having the same issue regarding product replacement.
                              Reply
                              Ramsays17's [Complaint's author] reply, Jul 18, 2020
                              Make a complaint like I did
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                                N
                                Naman Ojha
                                from Jaipur, Rajasthan
                                Jul 17, 2020
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                                I have already registered a complain on the boat website but yet I get no response from the boat customer care people. I call on the customer care number more than 50 times but nobody is receiving my call or giving me a call back again. As my ear phone are in warranty and they are taking kind of responsibility from there end. I also drop so many email also but no response from there end. Please do the needful. Boat customer care is the worst customer service I have ever seen in my life.
                                boAt customer support has been notified about the posted complaint.
                                Jul 17, 2020
                                Updated by Naman Ojha                                 Register boat complaint ticket number is 1205124
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                                  K
                                  kanhiya mahajan
                                  Jul 17, 2020
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                                  My ticket no is 1119154.
                                  I returned my product on 30 may.Today is 17 july still no response from boat.i am very disappointed with their service. Please help me in this regard
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                                    S
                                    Surbiv@
                                    Jul 17, 2020
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                                    I have made a complain for my boat rockerz one side not working product was picked for replacement but replacement has not been dilivered product was purchased on 14 Nov 2019 on 28 may 2020
                                    Product price 1499 .

                                    Courier service says to contact client it's has already been 2 month for complain now there is no response from boat
                                    +2 photos
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                                      A
                                      Arjun1724
                                      Jul 16, 2020
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                                      Address: Mumbai

                                      This is regarding my ticket no.[protected]
                                      I had issued a replacement for my boat wireless airdopes 441.
                                      On 3rd july i got the message from boat that my product will be dispatched soon in 4 days but it's been more than 13 days my ticket status has not been updated yet.
                                      I want my headphones back asap.
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                                        S
                                        suraj prakash bayadwal
                                        Jul 16, 2020
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                                        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063)
                                        Website: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063)

                                        My boat buletooth earphones are picked on 4th july 2020 and they are not arrived yet. Currently xpressbees is showing arrived at bom/rvp, mumbai, maharashtra this as shipment status and estimated delivery is 7th july 2020. My ticket number is 1247290. Kindly look at this complaint as it has been too long.
                                        And customer care number is going busy always no one is picking call.
                                        Plz help sir
                                        Guide me when i will get my product.
                                        boAt customer support has been notified about the posted complaint.
                                        Jul 16, 2020
                                        Updated by suraj prakash bayadwal                                         My product is boat rockerz 255f
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