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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
Mumbai
Mumbai City District
Maharashtra
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400063

boAt reviews & complaints page 250

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D
Debu$ba
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Unethical behaviour

My headphone is under warranty period, on 22nd june boat received my headphone from my house, today is 14th July, stil the website shows dispatching soon. I am in great trouble, please help. Please, please....
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Address:G NO-69, TRISHALA HEIGHTS, SOHAM RESIDENCY, Opposite ABHINAV HOSPITAL, KHARABWADI, CHAKAN, TAL-KHED DIST-PUNE - 410501.

Dear sir,
I had purchased bluetooth headset against order no[protected] dt.[protected]...
But this product is not working properly... I want to replace this product... Pls do needful...
Thanks & regards
Tushar kanse...
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N
Nirmal Nahar
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Replacement product issued but not dispatched

I complaint about my boat bassheads 100 on 1st july 2020 and, it got approved on the same day.

And on the other day 1 guy from xpressbees took my headset.

7th of july i got an update from boat that they got my earphones and is in testing phase

On 8th july i got another two updates that a replacement earphones are issued and will be dispatching soon

Today is 14th july and i din't...
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K
Kiran rahinj
from Pune, Maharashtra
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boat rockerz 235

Address:Home no 983 dhangar lane bhingar

Boat rockerz 235 was not replace
I complaint in boat for my earphone rockerz 235 the company will pick up it, now 18 days complete no response by company. I want my earphone. Plz help me, my ticket no 1220768
I will still reply of yours maasage...
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R
Rahul Meena6762
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Earphone 220 was not replace

Address:mumbai
Website:lesupport.boat-lifestyle.com

I complaint in boat for my earphone 220. The company will pick up it, now 2 month complete no response by company. I want my earphone. Plz help me, my ticket no 1135449...
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I had a complaint on 4-7-2020. But today[protected] i check my ticket no1240699 then it will showing replacement product issued. May i know when my product is delivered to me???.
Customer service no - +91-[protected]....
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K
Khwajaavais Lakdawala
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product given for replacement still not received

I gave my product for replacement on 20th june 2020 and was collected by naushad shaikh[protected]. I still have not received the replacement of the product.
I had also received the reverse pickup acknowledgement receipt product id:156 product name: boat roackerz 255 active black.
Awb no:[protected]
Ticket number: 1192199
Poid: [protected]-1192199

I had also mailed the issue to the xpressbees....
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R
Rao Mayank Yadav
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Replacement product is not received

Address:House number 918 A sector 13 Kurukshetra Haryana

Hi on 1st June 2020 i registered my complainet to BOAT they send a boy for pickup on 10th june and also on 4th JULY i received a mail from their side that my Replacement product has been dispatched but after that they are stopped reverting on mails and not picking up the call

Its been 12 days i call them daily 100 times
i have spent rupees 3500 on my product and they are doing this kind of stupid things
br...
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From past two days my earphones aren't working properly. Especially, the right earphone isn't working properly, I can't hear any voice through it and also the left one doesn't work properly sometimes...
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P
Pratyay Gajbhiye
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Boat earphones not received from replacement

Address:C-255, second floor guru gobind industrial estate next to jay coach, shri ram Mandir road, Goregaon, Mumbai, Maharashtra 40063

Hello. I had sent my boat rockerz 265 for replacement as on of the sides of the earphones were not working and it has been over a month i have't received my product. I tried many times to connect to connect to the customer service but it is not connecting and they are also not answering to any of my mails. My ticket no. Is 1125975. I have also not received any messages regarding the shipment of the product. The courier company also said that...
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Q
Quasim Badani
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One side of earphone is not working

Bought boat bass heads 242 in february 2020 and after 6 months suddenly one side of the earphone is not working, which is left side one....
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Address:C/O, A. C. Paul and Sons, 13, M. R. Road, Khalpara, Siliguri, Dist: Darjeeling, Pin: 734005

I had raised a complaint on 21st june, 2020 for my boat rockerzz 255f red bluetooth headphone as the the right side of the headphone was not working. Boat recieved the complaint on 22nd june, 2020 and ticket no. Generated.

The ticket no: 1204286

After that on 23rd july, 2020, one executive from xpressbees delivery took away the headphone from me to reach its destination.

Awb no:[protected]br...
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K
Kartickmondal490
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One side ear not working

Address:140, prince Anwar Shah road, Lake Gardens

Bluetooth earphones one side not working

Model = boat rockerz 255f
Purchase date 06 nov 2019...
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H
Harsh Bishambhari
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Boat rockerz 255 raging red

It has been almost 12 days that my product has not reached the service center of boat, mumbai. It was under warranty and was to be replaced but my product has not reached the service center and i could not get where is my product. The delivery was made through xpressbees.

Ticket no. - 1244948
Awb no.[protected]...
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Address:Mumbai

I purchased my boatbass 100 earphones on feb 2020, after just 3months one of the sides stopped working worst part. So, i claimed my warranty, they took my product on 28th may 2020, its been like almost one and halfmonth and xpressbess showing its status as wh handover as of 22nd june 2020 and current status is shown as delivered, i didnt receive any. Its hasnt been updated after the above date. Reckless about customers products, why there...
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Address:Jabalpur m.p 482008

I received my replacement product from boat after and all my replacement product is also not working properly one side sound is very low i'm very very disappointed with boat service i call on boat toll free no. They cut the phone without talk my ticket no. Is 1082527 i have requested to boat please replace my product...
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C
curiousdinesh
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boat bassheads 103 earphones

I have registered a complaint on 11th june, 2020. The product was picked up on 16th june, 2020. Now it is showing the status of my complaint as "replacement product issued" since 26th june, 2020, but no shipment detail is provided. No response to phone call or email. Now, i have made an purchase on their website, but i doubt their credibility. They don't provide any option to cancel the order, even on tracking order id it says order id not...
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Helloo

My replacement product was issued on 7th july 2020. It's been 5 days and there is no update from company end regarding despatch status of the replaced product.

Kindly look into the matter and do the needful at the earliest.

Thank you...
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S
shreyyjainn
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boat rockerz 255 wireless headsets

Address:C-255, 2nd Floor, Guru Gobind Industrial estate,Goregaon, Mumbai, Maharashtra, 400063

Ticket no. 1138921
I sent boat rockerzz 255r wireless headphones on 31st may 2020 to get replacement under warranty. Its been more than a month but i m not getting any updates or status of replacement. My headphones were already under warranty and i understand there could be a delay because of covid-19 breakdown but but this has been delayed by more than 50 days. Please do needful and send me details of status of my product.
br...
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D
Divyastar7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the company is taking products for warranty and not returning, till now my product is not delivered

I had registered my product for warranty claim on 23 june and it was picked up on 24 june from that time there is no response from the company. The ticket is 1211380
They never picks up the calls from customer even not replying to emails
They said that they will update their status after 4 days but but not updated yet.

Please deliver my replacement product asap and please take strict actions on these fraud companies...br...
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