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Book My Yatra Complaints & Reviews

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Last updated Sep 9, 2023
Complaints 69
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Book My Yatra reviews & complaints page 3

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S
S raza
from Pushkar, Rajasthan
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cancellation refund

I book ticket from mumbai to patna return on then i canceled the ticket for 1 sector
For 1 sector price id 6360 approx as confirm by yatra cc.
Then yarta charge 3000 for cancellation and yatra charged 400 and promotional discount 600 then my refund amount should be 2360 approx and yatra refund 1717/-
I got promotional discount rs-1200/ only.

And yatra not responding.

Booking ref no.[protected].br...
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F
Farheen Nisha
from Patna, Bihar
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yatra customer service

I have booked a ac seater-sleeper bus ticket from delhi to patna on 25th may 2019 at a price cost of 2624 rupees. My pnr no[protected].
When i was going to board the bus the driver abruptly talked to me and said that the bus will go till hajipur.
As i was alone and had booked the ticket so i decided to board the bus till hajipur only.
Not even this... The lady beside me told that she had booked the ticket at a price...
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M
mathsbeauty
from Pune, Maharashtra
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hotel booking

Website:www.yatra.com

I booked hotel through yatra.com. The following are the details.

Date of booking: 20-oct-2018
Reference number[protected]
Hotel confirmation number - yat[protected]
Name of hotel: haveli backwater resort by club oxygen, alleppey, kerala
Booking details:
Check in, fri, 26 oct 2018 | time: 02:00 pm
Check out sun, 28 oct 2018 | time: 12:00 pm
The yatra.com was supposed to...
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S
sssroji
from Kanchipuram, Tamil Nadu
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without resolving my complaint, my complaint was closed as resolved

Address:629001
Website:book my yatra

I have sent so many mails to Book my yatra. But they ask me to send my email id and reference number.
Just asking again and again, and they close the complaint.
In the beginning itself, i have given my booking reference number from my e mail id.
Since there website was not working, i asked for their contact number by mail so many times. But there were no response.
now they are telling that they can not refund my...
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Address:Hyderabad, Telangana

Refund request for Yatra booking reference number[protected] has been processed in 23 sec. Your refund transaction ID for a refund of Rs. 355.00 is rfnd_Ap3MfBHVjdRCM6. Please note that the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund this amount into your account.

This booking was done 5 days back and I have not received my refund yet.and I don't find any...
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S
sssroji
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by not giving refund after cancellation

I cancelled the bus ticket booked online as per their cancellation policy timing.
They dont have proper provision for cancellation and thereby the company is cheating customers. Already i have posted compliant. But they closed the compliant without solving the same and returning the refund amount. I have wasted my time for one day through their web site. They dont respond for mails immediately...
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S
sonia basumata
from Noida, Uttar Pradesh
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refund of payment-reg.

Address:Mumbai City, Maharashtra, 400004
Website:Www.yatra.com

Hi,
On 12.05.2018 i booked a flight for my father from new delhi to bagdogra, while booking the ticket amount of rs. 10456 gt deducted from my account but i didn’t received any confirmation ticket or mail after few seconds a guy from yatra called me and asked me to pay online via payment panel and i did that so, again 10, 456 amount gt deducted from my account. However, i contacted with my bank regarding unsuccessful payment of...
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K
kjkaranpuri
from Ratlam, Madhya Pradesh
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deduction of money

Dear

Sir
Last night i have book one flight from delhi to sharjah the flight price showing 10225 when i book this flight they deduct my balance
And yatra site saying you have to pay 6000 more they are trying to make me fool so i don't wanna booking my fligh kindle refund my balance
This is mt contact number +[protected]
+91 [protected]
Thank you...
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M
Mvreddy143
from Guntur, Andhra Pradesh
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travel ticket booking

Website:www.yatra.com

1-3-18 morning i am checking flight details and cost from hyderabad to toronto from my laptop. All of sudden i got a call from yatra.com saying your searching for that will help to get best fair. I gave my details about my travel plan in the evening i approached via customer care chat service to book ticket and also asked few concerns about my booking. At that time customer care service said will hold ticket once you get clarity from concern...
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V
Varshasharma
from Delhi, Delhi
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irresponsible behaviour of team yatra

Address:Gurgaon, Haryana, 122004

I m not customer of yatra trips (Thank god) i was planning for a tour packages so i tried yatra.com as is famous enough. I spend my whole sunday to get to know about some packages but height of irresponsible behaviour of the team after wasting whole day i have no information. I m thinking if they do this kind of behaviour with new customer what they must be doing with people who already have paid for packages. I suggest to stay away from...
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M
madhav udupa
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reimbursement

Address:Udupi, Karnataka

I had bad experience for make a booking with yatra.com. I wanted to book bus ticket from pune to udupi on 19/11/2017, cost was rs.3481.00 for 3 person. I make a payment on 3/11/2017 but i did not received the ticket. Finally i got message that ticket was not booked and amount will be refund in 2-3days. Still the amount was not refunded. My booking reference no,[protected]...
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R
Rajitha Vinod
from Hyderabad, Telangana
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cheated while booking the holidays

Address:Hyderabad, Andhra Pradesh, 500042

Last sunday (22.10.17) yatra executive mr siddharth koushik offered me holiday package for 40k, when i asked for the discount, he promised the discount and asked me to come online and make the payment and i made the payment. But later when i saw the itenary he removed the house boat in the itenary with out informing me. He cheated me online to make some payment....
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M
markman
from Mumbai, Maharashtra
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refund on cancellation - ref no. 0408711114621

Address:Mumbai City, Maharashtra

We had booked our flight from delhi to ranchi on 9th september 2017 and return on 10th september 2017. Unfortunately because of a bundh in jharkhand, we have to cancel these flights. I am shocked to receive your refund notice under reference above. While you want all the money in cash, you decide to refund part of my money in e-cash. This money i shall never be able to use it. When you are collecting all money in cash, why should i expect...
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S
saurabh sarkar848
from Mumbai, Maharashtra
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fraud online travel agent making fool of customers

Address:Gurgaon, Haryana
Website:www.yatra.com

These fraud companies should be stopped immediately. They make so horrible travel plan to fool innocent customers.
My mom wanted to book tickets to singapore. These fraudsters popped up attractive travel plan with 10 hours of layovers which was not shown during the booking. So this was the stupid travel plan that yatra.com gave.
16:15 p on 25th oct'17 from pune to hyderbad (1:45 hrs layover) to chennai to kula lumpur (6 hrs...
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C
customer_india
from Delhi, Delhi
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refund details wrong

Address:Gurgaon, Haryana, 122001
Website:yatra.com

I made a booking from yatra in june end and it got stuck on the gateway. So yata was about to give me the refund after 1.5 weeks of not getting the refund i called yatra to check whether my refund has been initiated. Initially yatra gave me all together the wrong account details to which the refund was about. And after so many calls and emails it finally confirmed the account with my debit card number. The second is i asked them the arn number...
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Address:411028
Website:yatra.com

Hi team,

I booked four ticket for two couple from pune to goa for travel date 2nd june and departure time was 9:00 pm and goa arrival time was 7 am as per confirmation in ticket, bus came around 11:00 pm, from 9 pm to 11 pm i tried to reach number given in ticket, operator responded we are operator contact yatra and yatra office open in morning 10:00 am for complaint, thought ok not going for complaint. But came across other...
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Address:Gurgaon, Haryana
Website:yatra

Dear sir/madam,
I have logged into yatra login and found out that e-cash which i got is not redeammable fully as promised...

Point 1:

As per the ecash in the yatra website "cancellation refunds that you choose to park in ecash wallet do not have any expiry date"... Now my ecash which u have sent has an expiry date...

Point 2:

There is also a note in yatra "the limits for...
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S
Sumathibalaki
from Salem, Tamil Nadu
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Amount to be refunded to my SB a/c

Address:Gurgaon, Haryana
Website:Yatra

Respected sir,
Iam SUMATHI from chennai, on 17th Feb I booked a ticket through yatra from my SB account. The actual amt is 3550/-
On 15th march I cancelled this booking and I received a refund confirmation message from yatra on 8th April 2017.
After the deduction the actual amount to be refunded is 1025/- but till now the refund amount has not been credited into my a/c. I kindly request to look into this issue and...
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A
Arpit Rahi
from Bengaluru, Karnataka
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Amount not refunded

Address:560035
Website:yatra.com

Dear Yatra,

I tried to book a ticket on 1/12/2016. The money got deducted from my account and i was never refunded.

I tried to call Yatra multiple times with no luck, I raised complain in yatra portal as well but i got the response from them that the money never reached them and they suggest to check with my Bank. I checked with my Bank as well and they confirmed that the amount was indeed transferred to Yatra.br...
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T
Tg17
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight not confirmed even after full payment

Website:yatra.com

I have booked a round trip ticket from cologne to delhi on 01.12.2017 with full payment from credit card. The itinerary and status showing is as follows. I have attached a photo of the ticket issued.

Cologne to zurich - unconfirmed
Zurich to delhi - confirmed

Delhi to munich - unconfirmed
Munich to delhi - unconfirmed

The yatra ref no is[protected]

I want either...
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