[Resolved] Bosch Home India — bosch front load washing machine body rusted within 2 years

er.sushantdayal

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi,

I purchased the Bosh Front Load washing machine in Oct'16 and the whole body of the machine is rusted and damaged.

Layers of metal is coming off and the issue is similar to the following complaint:
https://www.consumercomplaints.in bosch-home-india-rusted-bosch-washing-machine-c1678589

Today I got you technician visited and he gave an estimate of around 60% of the total purchase value of the washing machine.

What is the use of installing high quality German machine in such a low quality housing and then charging enormous amount of replacing that.

I have extended warranty left for 2 more years but as per technician body is not covered in that.

I previously used other brands and never experienced such a body decay in such short duration.

I demand a free replacement with better quality housing.
I do not wish to write this complaint again after two more years.

Thanks,
Sushant

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Nov 8, 2018

Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

Bosch Home India Customer Care's response Dear Sushant,

We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected] so that our team can get in touch with you soon.

With Regards,
Bosch Home Appliances Team

Oct 09, 2018

Updated by er.sushantdayal My Contact No: [protected]
My Location is: Sector 121, Noida, UP (India)

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Comments

Venkat Dindi

from Vijayawada, Andhra Pradesh

The Bosch dishwasher is three years old. While running any program, E: 10 error code is thrown. Heat element not working. Soiled dishes are not cleaned properly.

Koteswar Kareti

from Hyderabad, Telangana

Jul 14, 2022

I visited home after 6 years. I went to put my clothes in the washing machine and noticed the whole body was rusted. I asked my elderly mother what happened and she said the whole body started rusting literally 18 months after purchase and this never happened with the other washing machines we had before .. totally disappointed with it...as I heard good things about Bosch which influenced my decision to buy this machine for my mom

Mcho

May 1, 2023

I purchased the Bosch Washing machine 4 years back. the body of the machine started rusting and now about 6 months it is totally rusted and damaged. I have been trying to get it repaired for the last one year but no use. No service engineer gave any satisfactory reply/solution. Earlier I was having IFB Machine which worked well after 10 years but there was no problem. I changed the machine only to have a modern updated technology machine.
Please see what can be the solution. My machine E-Nr. WAB16161IN/01 and the location is in Punjab near Chandigarh.
Is there any solution?

V.K.GUPTA