Boult Audio Complaints & Reviews

Need a Replacement of my boult audio airbass monopod, as it's battery is not working, after full charged it's battery is draining automatically without using it, & my product is under warranty. So please replace it as early as possible....

Bluetooth power button does not work

Please confirm the status, ship rocket have been collected the shipment tracking no:[protected].When will get the replacement.

Expected your call back for the undersigned mob no.

Regards,
Veer
[protected]

Hi got a boult head set and it has warranty, I registered complain, but no response frome their side, today called and waited for nearly 45 min but after connecting the call cut, pls help me

I registered my complaint in April and in June the told that will send your product but didn't get my replacement product

Buds main bass ni aa rahe hai abhi warranty period main hai wapas bheje kitne din ho gaye but apki company se koi response nahi hai bahut gandi sarvice hai ap logo ki customer care number par call karo to uthte ni hai

Dear Sir,

With due respect, I would like to inform you that I have sent a complaint to your company for poor working of your product ( Boult Audio AirBass Propod).

Sir, I am a Medical Representative by occupation and I have to do my work online also and for that, I need good connectivity of buds, but from last week I seriously got a bad response from your company. Your mail process is too slow. Still, I didn't get new buds.

This is not the way to handle a customer.

My bolt audio air bass headphones not working, produced is under warranty please solve my problem my mo no [protected]

Such a pathetic service, such a pathetic people in Boult . No action is been taken from your end ever this device of mine is replaced 2 time and still the problem is not resolved also this third time again when it wasnt rectified after replacement i asked them for refund but they said we will rectify it but till now no one came to pick.
case ref no 00067224

I purchased Boult Propods in the month of Jan 2021, Then I found issue with calling Calling quality, Initially I thought this is network issue then realized that this is product issue. Then I had raised request 00028355, Then I had to courier this product to Delhi office (wasted 155/-). Then after many follow-ups I got WRONG PRODUCT DELIVERY 2 TIMES of Freepods instead Propods, So again they asked to send this product by curies then I will get reimbursements. So far I still second courier reimbursement is pending from Boult despite of sending all invoice details and many follow-ups. Then after few follow-ups I got finally delivery of correct Propods.
Then after few days o[censored]sage of Propods again it got an issue, Then I have raised new complaint 00113415 on 1st June 2021, But still the date I didn't received replacement.
So since purchase over 6 months, It wasted almost 4 months in replacement process. THIS IS COMPLETE WASTE OF MONEY and Valuable TIME. Boult customer service is very pathetic which causes lots of frustration.
My request is to Consumer Forum to guide me how I can claim for refund of my product and rid of this helpless customer service.
Thanks
Amol

The earphone I purchased 9 months ago with a lot of trust, showed up a problem with left side not working. The product is still in the warranty period and I want a new working product of Same model as soon as possible so that I can buy other products from Boult audio in the future

My Boult curve repair had beed picked up at 28 june still not getting any response from them how much time will it getting repair i need a tracking details.

Registration number: ref:_00D2wCpJE6._5005i1cJ3R:ref

My one side Bluetooth earphones not working properly after 6 months. I sent the product to the company in june for repair. It's been July now and I haven't received my product back.
Whenever I call them they just disconnect the call. Their after sales service is worst.
I have mailed them several times but they not replying. If I haven't received any reply then I have go to cosumer court.

Hi,

It's almost 1 month I have not received my product yet..please find the email below I have received from you on 18 June. Please resolve the problem asap either I will go to consumer court.

Greetings of the day!

We understand that unlock process has been started in various parts of the country however please expect a slight delay in pickup and delivery of your product as most of our courier partners are dealing with backlogs of the shipment.

We regret the inconvenience caused and request you to kindly bear with us in this extremely challenging situation.

Namaste
Boult Audio Team

ref:_00D2wCpJE6._5005i1csDy:ref

Boult complaint numbers[protected], 00157730, 321635, 229252 )
Boult customer care number takes at least 35min to connect, post connecting either your agent disconnects the call or he pastes some solution which is to be completed in 2 days but never happens.
the 1st time I couriered my device on my own money it got back as it is.
2nd time since 17th june i have connected multiple times to Boult care,
1st response is no response from your side so i called on 21st June, one madam raised pick up, then delivery boy rejected to take device due to demand of invoice and package, device is in warranty.
2nd response - Boult madam told me to wait for 2 days to check delivery status.
3rd response - Boult guy told to wait for 1 day, mail will be coming to you.
Now I have been waiting for mail since 3 days.

Device is Boult Audio Air bass true five black colour, issues in device are
1. Right side blue light is glowing till discharge, it never turns off.
2. Right earbud auto ON /OFF is not working, either i have to ON it manually to use, again same i have to do for OFF.

I purchased the product boult audio wireless earphones from aamazon on 4 april 2021, but the product stopped working in few days. I couldnt return the product to amazon because of lockdown & refund policy is of 30 days with them. I tried contacting bould audio several times but I wasnt able to do it . I contacted amazon again several times on it. I sent several emails to boult & the product was picked up on 23 june 2021, but till now i havent received the refund on it. I am sharing you the link of the product below. Kindly check it & let me know if I can get the refund on it as the product is in warranty. This is the worst experience with amazon where I cant even get in touch with the manufacturer. The number on which i tried calling is an automated response. There is no way I can get in touch with you people to get the refund. Please stop selling the product if you dont have any way of reaching you guys.

https://www.amazon.in/gp/product/B08X1V4FCK/ref=ppx_yo_dt_b_asin_title_o02_s00?i...⇄

I have bought Boult Audio ProBass CurvePro Neckband in Ear wireless Earphones with 12H Battery Life & Fast Charging, Vibration for Call Microphone (Grey) neckband on 26 October 2020. Now it is not working properly one side of this neckband stops working.

I purchased Boult audio x1, but quality was not upto the mark, one side of the ear phone is not working now.
I also wrote a complaint to customer care, they promised to resolve it in 24 hrs, now it's already 5 days, still no response from them, kindly resolve it as soon as possible

My Bluetooth earphones stopped working after 3 months. I sent the product to the company in April for repair. It's been July now and I haven't received my product back.
Whenever I call them they just disconnect the call. Their after sales service is worst.
I have mailed them several times and in reply of my mail they sent me fake tracking details along with the shipping information.
3 times they sent me the same email in an interval of 15 days and with same tracking ID. This company is Fraud, never ever buy anything of this brand.

I have using probass curve wireless audio it is not power on