Boult Audio Complaints & Reviews

I have multiple technical issues in my earbuds, due to lack of service centre, i had send my product to Boult audio service centre by courier on my money. When product reached i received email that product is damage and we are sending it back without repair.
This is the Boult audio service centre who mishandled my earbuds
This is mishandling of Boult audio as i have video of packing and product is file. I also received unboxing video from Boult however that was invalid as i had put 4 seals on my box and while recording unboxing video that seal was already broken.
In unboxing video it seems the person opening the box already knows that case was broken from the manner he removed the cap

Points: Pics attached

1. it’s not shown that package was not tampered from anywhere else... Where these staplers came from? Seems it's already Opened below the staples or from somewhere else

2. While packing i had put tape on all the four sides and while opening he opened the box without removing that tape means he has already opened this box before this video

3. From video properties and your file name of opening the package seems this video was recorded just sometime before my call and after my last email

Employee are the face of organization and Boult employees are following these practices. I'm very much disappointed

I'm attaching video of packing the box and opening the box by Boult executive

Tickets id[protected]

I had purchased that product in Sep'2021 and company is denying to provide warranty as its already in warranty. Its more than 7 days now and product is still with company. I want my product in fine condition

unable to attach video as file size is too large but i had already sent it to [protected]@boultaudio.com

Left propods not working, not connecting

Hello sir,

I ordered airpod X1 from Boult Audio website ( order number - BAD2CN[protected] . on 17th August 2022 and paid the full amount via my debit card, which was expected to deliver to me on 21st August 2022. But to date, the product did not arrive and every day only the status of my order shows that the product is out for delivery.
I have called your customer care of Boult Audio company many times but they are not responding.
I want to cancel my order and ask for a refund of my money but the support system telling me that the company doesn't have a policy to refund the amount in case of no delivery of a product issue.
Please help me with this issue by either delivering my product or refunding my money as soon as possible.

Thank you.

I bought a Headphone Thunder from boult audio and it was delivered on 23rd August. My order ID is - BAD2CN[protected].When I opened it, It seems that it was replaced by someone, it was not sealed from inner side. I called to the customer care but they did not respond well. I want to get the refund or the original piece to be delivered to me because if I have paid amount, I have the right to get my product in perfect condition. I mailed also, but no reply from their support team. This is cheating. I want my money back. I already shared the video also of the product.

Please help me i am received earbuds box is empty

The product was given to the service centre for repair however the product was never received. It's been more than 2 months and after lodging complaint to the company about the same to the service centre as well as emails and twitter but no help was seen. Please review the concern and get back with the update of the product asap

I was facing issue with my soul-pods which has been sent for repair to Delhi location even boult audio replied with tracking details of ship rocket refer AWB #[protected] but product never came to me. After several escalations no response from customer service (called and emailed). This morning I received a message as attached. Its a mumbai location delivery address showing on different name but used my contact number.

I need my product back to me as I provided hyd, 500027 address.

One side not charging proplem

One product problem not bettery backup and nkt charging

I bought a boult audio buds on Amazon. It worked properly at first but after some days one of my bud (left bud) is not working properly and not getting charged. So i request you to solve my buds problem as much fast as you can .

Earphone not working condition

BOULT AUDIO Probass curve x Bluetooth
Neck band
FSN: ACCGBDQKYCNGPKPHHSN/SAC:85176290
Invoice no:FAJ[protected]
Order Id OD[protected]
Invoice Date[protected]
Order Date[protected]
PAN: AAHCS7535A

My product against ticket id 00567370 has been successfully shipped by Boult Audio against Refer AWB SRTP[protected] to shipment but doing very delay replacement my product boult audio flow-x by boult audio company. I humbly request to you please instruct to boult audio company for fast delivery in my product.

Hello sir My name is Vaibhav Bhaldand. I sent my bluetooth to service center on 21st July 2022 for repair. Till now my product has not come out for return. When I call customer care he says That your product will be shipped soon. It has been told by the company that the return will be given in 5 days after receiving the product. In such a situation, it is the company's fault, for this I have to complain to the district consumer care. Thanks for the help

Hi,

My one side Boult ear pod is not working . I have bought it on
June-4-2022 from flip kart. I have tried to raise service ticket it is also not working. I am also sent the mail to service & complaint IDs . But i am not getting any response from them.

Need to check and service my one side ( Right ) Side ear buds .

Name : S.Harikrishnan
Email ID : [protected]@gmail.combr...

I bought from Amazon on[protected] Invoice Number CJB1-279112 and the billing and shipping address is Jeyavishnu, 25 -Ayyappa Nivas, Mahalakhsmi koil Nagar, N.K.Palayam, Coimbatore, Taminadu-641033

I have ordered boult aibass y1 but I received different brand i.e dizo. I have raised return request but my request get rejected it's my last day of flipkart return policy pls help me
RMN:[protected]
Mail: [protected]@gmail.com
Order id:OD[protected]

Boult Audio Bluetooth is not working i buy this earphone 25-july from Amazon 2-3 days working proper after it is not working i want to return this product my contact number is [protected].

Left side is damage of my Bluetooth

Hello I brought boult earphone 6 months ago but the issue started 1 month ago the issue is that on one side of the earphone some paper-like cover is removed and getting me shocked every time when I plug in my ear That is why I use another side of the earphone which is normal but please fix this issue if you have any doubt please get in touch with me I have warranty card also