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Britannia Industries Complaints & Reviews

2.9
Updated: Dec 1, 2025
Complaints 484
Resolved
259
Unresolved
225
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Britannia Industries reviews & complaints page 8

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A
AlishaNaz
from Haldwani, Uttarakhand
Nov 26, 2021
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Address: Haldwani

I bought brittania Cake after checking it's expiry date which was 4 months from packaging and packaging date was 26.08.2021 but cakes were rotten and fungal spots were visible
Britannia Industries customer support has been notified about the posted complaint.
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    R
    Ravish khan
    from Saharanpur, Uttar Pradesh
    Nov 25, 2021
    Resolved
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    Resolved

    Too bad taste
    +1 photos
    Feb 14, 2022
    Complaint marked as Resolved 
    Britannia Industries customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2022
    Britannia Industries Customer Care's response
    Dear Sir/Madam,

    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

    Thanks,
    Team Britannia
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      S
      Sachin Debnath
      from AGARTALA, Tripura
      Nov 13, 2021
      Resolved
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      Today I bought a cake of BRITANNIA brand. After opening the packet i found that there was some fungus on it...i checked the packet but according to the packet the lifetime of this cake is not expired. I bought this product on 13/11/21..but the expiry date is 06/02/22 still i find fungus on that cake. If i ate this then it may cause some serious effect on my body.so i request to take necessary action on this matter.
      +4 photos
      Dec 23, 2021
      Complaint marked as Resolved 
      Britannia Industries customer support has been notified about the posted complaint.
      Verified Support
      Nov 21, 2021
      Britannia Industries Customer Care's response
      Dear Sachin,

      Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

      Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

      Thanks,
      Team Britannia
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        V
        Vengalarao Pachava
        Nov 8, 2021
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        Britania is delivering their products to the resellers after two months of manufacturing, which leads to retailers to sell after expiry date of the product. I am from Jadcherla, Telangana. I purchased Britania Badam shake toady, unfortunately without observing its expiry date we consumed it. Later I identified that is expired two months before, when I ask shopkeeper he said that Britania company is forcefully delivering the products after two months from the manufacturing date.
        Britannia Industries customer support has been notified about the posted complaint.
        Dear Sir/Madam,

        Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

        Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

        Thanks,
        Team Britannia
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          B
          Bhushan Pathrabe
          Oct 21, 2021
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          Address: Nagpur 18081

          January March insentive not Ricived
          Seles man
          Britannia Industries customer support has been notified about the posted complaint.
          Dear Bhushan,

          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

          Thanks,
          Team Britannia
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            S
            Shri Ganesh Grocery
            from DHARAMGARH, Odisha
            Oct 5, 2021
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            Address: Shri Ganesh Grocery, college road, Dharamgarh, Kalahandi, Odisha, 766015

            I'm Anil kumar Jain from Western Odisha a/p Dharamgarh, Kalahandi, Odisha. I'm bringing up a hypermarket in the rural belt in different NAC area. I wanted the Britannia products in Dharamgarh NAC area as i had no idea about the distributors in the place. I recieved the number- [protected] from the Kalahandi district headquarter distributor. The person who spoke over the call didn't respond good. He had a bad language and was drunk. Please provide me a number of a local distributor of Dharamgarh NAC area.

            Thanking you.
            Britannia Industries customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

            Thanks,
            Team Britannia
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              S
              Shri Ganesh Grocery
              from DHARAMGARH, Odisha
              Oct 4, 2021
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              Address: near police station,market road, Dharamgarh, Kalahandi, odisha

              I'm Anil Kumar Jain from Western Odisha a/p Dharamgarh, Kalahandi, Odisha. I'm bringing a hypermarket in the rural belt of different NAC area. I wanted the Britannia products in Dharamgarh NAC area as i had no idea about the distributors in the area. I recieved a number- [protected] from a Kalahandi district headquarter distributor. The person who spoke over the call didn't respond good. He had a bad language and was drunk. He did not even told me his name. For the tone clarity, i have his call recording with me. Please provide me a number of the local distributor of Dharamgarh NAC area.
              Britannia Industries customer support has been notified about the posted complaint.
              Dear Sir/Madam,

              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

              Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

              Thanks,
              Team Britannia
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                R
                Rajak666
                Oct 2, 2021
                Resolved
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                Resolved

                Today I buy a Rs 25 milk bikis.. First I open the outer cover then open the box and inner cover already open and some of biscuits are missing... I am very disappointed at the morning
                +1 photos
                Dec 22, 2021
                Complaint marked as Resolved 
                Britannia Industries customer support has been notified about the posted complaint.
                Verified Support
                Nov 21, 2021
                Britannia Industries Customer Care's response
                Dear Rajak,

                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                Thanks,
                Team Britannia
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                  S
                  Somyaa
                  from Delhi, Delhi
                  Sep 23, 2021
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                  To
                  The Britannia

                  I am Somya Singh from Delhi. I bought this from grofers. In total I ordered 2 packets one was fine but this second one is not expiry but is having a fungus like structure, the taste is pathetic and is not crispy.
                  I would like you look into this and to find the reason behind this.

                  My contact number
                  [protected]
                  Somya
                  Delhi
                  +2 photos
                  +1 videos
                  Britannia Industries customer support has been notified about the posted complaint.
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                    R
                    rl indupriya
                    Sep 20, 2021
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                    Me and my family members buying milk bikis since 25 years. The quality of biscuits is gone down lately and i noticed a very gross smell from the biscuits.i googled about it and i have noticed some reviews stating this same issue stating expired biscuits have been packed into new packets.if this is true, you lost a longtime loyal customer.we trusted your brand and if you are not taking customer health serious then you are in right path in facing karma and thank you
                    Britannia Industries customer support has been notified about the posted complaint.
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                      A
                      Adhithyadeepa
                      Sep 15, 2021
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                      I bought milkshake of britannia industries the product was spoiled and rotten and also the product pack was not damaged and not expired
                      Britannia Industries customer support has been notified about the posted complaint.
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                        [
                        [Protected]
                        from Gwalior, Madhya Pradesh
                        Sep 12, 2021
                        Resolved
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                        [Protected]@britindia.com

                        It is our good pleasure to inform you that your Resume has been selected From Britannia Industries Company online Process In Post Of Supervisor .

                        direct recruitment's. The Britannia Industries Company has selected 3 candidates for Production Departments, maintenance Company urgently requires candidates, You are selected

                        according to your resume in which Project you have worked. Company is recruiting the candidates for a new plant. .

                        The Behalf On 7 to 10 Days training .The Company Selected Candidate List For Maintenance and
                        Production Supervisor .

                        Job Your Near BY Location 50 to 100 k.m

                        You Are Selected According To Your Qualification
                        In Which Project You Have Work Done According to that you Have Been Selected In Britannia Industries Company

                        Your initial posting will be your home town . However, your services are transferable and you may
                        be assigned to any office of Britannia Industries Company . a subsidiary, or associate company.
                        In such a case, you will be governed by the policies of that location.

                        The Company Offered Best Salary To The All Selected Candidates for Annual and Monthly Basic.
                        Your Starting Salary Will Be 21, 000 to 25, 000 Per Month.The company will also Provide you Fooding, Accommodation, Conveyance, Laptop In Duty Hours .

                        It's Online Process So Regarding your interview management by company, interview In online By Telephonic Interview.
                        After interview Selection you have to deposit an initial refundable security amount in flavor of Company for the sum of Rs Pay 1250 rs Dress Security Amount and Documents Verification Charge . confirmation of security deposited in bank

                        Dress Security Amount Company Provide Dress Kit, Shoe, Mobile in Training Period. Dress Security Money will be Refundable in your First Month's Salary .

                        We wish you the best of luck for the subsequent and remaining stage.

                        Registered office: Hr. Hiring Department
                        Britannia Industries, Company
                        More Information Contact

                        Contact Name - Arpita [protected]

                        I don't know that's all mails are fraud
                        So I got a mail they said you pay1250
                        I was paid yesterday..
                        Know they not response my messages, call
                        What should I do.
                        Plz help me
                        +4 photos
                        Dec 23, 2021
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 21, 2021
                        Britannia Industries Customer Care's response
                        Dear Sir/Madam,

                        This is a fake offer.

                        Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                        We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.

                        Thanks,
                        Team Britannia
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                          D
                          deepusandeepca
                          Sep 12, 2021
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                          Hello Team,
                          I am really shocked to see worms roaming inside ur biscuits...with such a so called reputed food industry having history of serving food to people and all this shows how hygiene you are...never expected this from you. RIP Britannia
                          Photos attached

                          Br,
                          Sandeep CA
                          +2 photos
                          Britannia Industries customer support has been notified about the posted complaint.
                          Sep 12, 2021
                          Updated by deepusandeepca
                          Mobile [protected]
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                            V
                            Varun1925
                            Sep 6, 2021
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                            Greeting,

                            I bought Britannia Tiger Biscuit from Sydney Retailer - 2 Family Packs. Each pack has 10 mini packets of biscuit. After i opened one main packet I found 3 small packets were already opened and the packaging was damaged.

                            Initially, I thought it could be by mistake but the second family pack also had the same issue.

                            Quality check is really bad and disappointing I don't know when i look at any Britannia family pack i always think 10 times whether to buy or not because the trust is not there anymore.

                            I hope it get better and one day we will buy again.

                            Good Luck to your Team .
                            Britannia Industries customer support has been notified about the posted complaint.
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                              S
                              Sree Kumaran 1
                              Sep 4, 2021
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                              I purchased a bread packet and it got spoiled before expire date on it.
                              +1 photos
                              Britannia Industries customer support has been notified about the posted complaint.
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                                S
                                Shsjskkks
                                Sep 4, 2021
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                                Your Britannia bourbon biscuits are soggy, soft despite the recent manufacture date. One packet has good crispy biscuits & another packet has no crispness & totally soft biscuits. They taste like expired stuff, since we don't know if you pack old stuff & put a recent manufacture date on the pack. Aren't we paying to buy your products? Not getting it free of cost. Money waste & it doesn't feel like the product safe to be consume. So many times I've consumed such terrible biscuits not even knowing how bad it could be for the health.
                                Britannia Industries customer support has been notified about the posted complaint.
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                                  S
                                  Sitakant Prasad
                                  Sep 3, 2021
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                                  Address: Bajrang trading cinema road pupari sitamarhi bihar 843320
                                  Website: No

                                  Britannia industries
                                  Biscuits net weight 300g
                                  PKD. 07*07*2021
                                  A072197
                                  Lot 317A
                                  मैं खरीदा इस विस्कुट के खाने से मेरे परिवार सदस्य का स्वास्थ्य खराब हो गया।पेंट खराब हो गया ।
                                  विस्कुट की क्वालिटी अच्छी नहीं है खाने से स्वाद ठीक नहीं लगता है सैम्प विस्कुट मेरे पास उपलब्ध है। कम्पनी को शिकायत दर्ज कराएं गया। कम्पनी सिर्फ पेपर पर कार्रवाई करती है
                                  हालांकि कम्पनी को मामले को और क्वालिटी की जांच करने केलिए नियमानुसार कार्रवाई किया जाना चाहिए।
                                  परन्तु कम्पनी द्वारा उचित कार्रवाई नहीं किया जा रहा है
                                  ऐसे स्थिति में मदद की आवश्यकता है
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  उत्पाद के शिकायत दर्ज कराई
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                                    V
                                    vanterusudhakar9
                                    Aug 30, 2021
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                                    Address: Dilli

                                    Job.letter
                                    Britannia Industries customer support has been notified about the posted complaint.
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                                      Montoo Kalra
                                      from Patiala, Punjab
                                      Aug 27, 2021
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                                      My Complaint No.84745 is pending since last one year.Even mails to the Customer Care is not responded.
                                      Britannia Industries customer support has been notified about the posted complaint.
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                                        ujjal8013
                                        Aug 18, 2021
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                                        Verifying Job Offer Letter

                                        Good Morning Sir/Madam

                                        I got a training letter from u r company, but u r people asking to the pay amount is it genuine...

                                        It got letter like this

                                        Dear, , Ujjal kumar manna.
                                        Congratulations ! we are happy to inform you that All documents copies have been successfully verified through the team and selection has been processed for store of Britannia industries ltd. in(15Taratala rd.near stone...
                                        +2 photos
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