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Britannia Industries Complaints & Reviews

2.9
Updated: Jul 18, 2024
Complaints 482
Resolved
259
Unresolved
223
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Britannia Industries reviews & complaints page 8

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S
Sachin Debnath
from AGARTALA, Tripura
Nov 13, 2021
Resolved
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Today I bought a cake of BRITANNIA brand. After opening the packet i found that there was some fungus on it...i checked the packet but according to the packet the lifetime of this cake is not expired. I bought this product on 13/11/21..but the expiry date is 06/02/22 still i find fungus on that cake. If i ate this then it may cause some serious effect on my body.so i request to take necessary action on this matter.
+4 photos
Dec 23, 2021
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2021
Britannia Industries Customer Care's response
Dear Sachin,

Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

Thanks,
Team Britannia
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    Vengalarao Pachava
    Nov 8, 2021
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    Britania is delivering their products to the resellers after two months of manufacturing, which leads to retailers to sell after expiry date of the product. I am from Jadcherla, Telangana. I purchased Britania Badam shake toady, unfortunately without observing its expiry date we consumed it. Later I identified that is expired two months before, when I ask shopkeeper he said that Britania company is forcefully delivering the products after two months from the manufacturing date.
    Britannia Industries customer support has been notified about the posted complaint.
    Dear Sir/Madam,

    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

    Thanks,
    Team Britannia
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      B
      Bhushan Pathrabe
      Oct 21, 2021
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      Address: Nagpur 18081

      January March insentive not Ricived
      Seles man
      Britannia Industries customer support has been notified about the posted complaint.
      Dear Bhushan,

      Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

      Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

      Thanks,
      Team Britannia
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        S
        Shri Ganesh Grocery
        from DHARAMGARH, Odisha
        Oct 5, 2021
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        Address: Shri Ganesh Grocery, college road, Dharamgarh, Kalahandi, Odisha, 766015

        I'm Anil kumar Jain from Western Odisha a/p Dharamgarh, Kalahandi, Odisha. I'm bringing up a hypermarket in the rural belt in different NAC area. I wanted the Britannia products in Dharamgarh NAC area as i had no idea about the distributors in the place. I recieved the number- [protected] from the Kalahandi district headquarter distributor. The person who spoke over the call didn't respond good. He had a bad language and was drunk. Please provide me a number of a local distributor of Dharamgarh NAC area.

        Thanking you.
        Britannia Industries customer support has been notified about the posted complaint.
        Dear Sir/Madam,

        Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

        Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

        Thanks,
        Team Britannia
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          S
          Shri Ganesh Grocery
          from DHARAMGARH, Odisha
          Oct 4, 2021
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          Address: near police station,market road, Dharamgarh, Kalahandi, odisha

          I'm Anil Kumar Jain from Western Odisha a/p Dharamgarh, Kalahandi, Odisha. I'm bringing a hypermarket in the rural belt of different NAC area. I wanted the Britannia products in Dharamgarh NAC area as i had no idea about the distributors in the area. I recieved a number- [protected] from a Kalahandi district headquarter distributor. The person who spoke over the call didn't respond good. He had a bad language and was drunk. He did not even told me his name. For the tone clarity, i have his call recording with me. Please provide me a number of the local distributor of Dharamgarh NAC area.
          Britannia Industries customer support has been notified about the posted complaint.
          Dear Sir/Madam,

          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

          Thanks,
          Team Britannia
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            R
            Rajak666
            Oct 2, 2021
            Resolved
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            Today I buy a Rs 25 milk bikis.. First I open the outer cover then open the box and inner cover already open and some of biscuits are missing... I am very disappointed at the morning
            +1 photos
            Dec 22, 2021
            Complaint marked as Resolved 
            Britannia Industries customer support has been notified about the posted complaint.
            Verified Support
            Nov 21, 2021
            Britannia Industries Customer Care's response
            Dear Rajak,

            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

            Thanks,
            Team Britannia
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              S
              Somyaa
              from Delhi, Delhi
              Sep 23, 2021
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              To
              The Britannia

              I am Somya Singh from Delhi. I bought this from grofers. In total I ordered 2 packets one was fine but this second one is not expiry but is having a fungus like structure, the taste is pathetic and is not crispy.
              I would like you look into this and to find the reason behind this.

              My contact number
              [protected]
              Somya
              Delhi
              +2 photos
              +1 videos
              Britannia Industries customer support has been notified about the posted complaint.
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                R
                rl indupriya
                Sep 20, 2021
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                Me and my family members buying milk bikis since 25 years. The quality of biscuits is gone down lately and i noticed a very gross smell from the biscuits.i googled about it and i have noticed some reviews stating this same issue stating expired biscuits have been packed into new packets.if this is true, you lost a longtime loyal customer.we trusted your brand and if you are not taking customer health serious then you are in right path in facing karma and thank you
                Britannia Industries customer support has been notified about the posted complaint.
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                  A
                  Adhithyadeepa
                  Sep 15, 2021
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                  I bought milkshake of britannia industries the product was spoiled and rotten and also the product pack was not damaged and not expired
                  Britannia Industries customer support has been notified about the posted complaint.
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                    [
                    [Protected]
                    from Gwalior, Madhya Pradesh
                    Sep 12, 2021
                    Resolved
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                    [Protected]@britindia.com

                    It is our good pleasure to inform you that your Resume has been selected From Britannia Industries Company online Process In Post Of Supervisor .

                    direct recruitment's. The Britannia Industries Company has selected 3 candidates for Production Departments, maintenance Company urgently requires candidates, You are selected

                    according to your resume in which Project you have worked. Company is recruiting the candidates for a new plant. .

                    The Behalf On 7 to 10 Days training .The Company Selected Candidate List For Maintenance and
                    Production Supervisor .

                    Job Your Near BY Location 50 to 100 k.m

                    You Are Selected According To Your Qualification
                    In Which Project You Have Work Done According to that you Have Been Selected In Britannia Industries Company

                    Your initial posting will be your home town . However, your services are transferable and you may
                    be assigned to any office of Britannia Industries Company . a subsidiary, or associate company.
                    In such a case, you will be governed by the policies of that location.

                    The Company Offered Best Salary To The All Selected Candidates for Annual and Monthly Basic.
                    Your Starting Salary Will Be 21, 000 to 25, 000 Per Month.The company will also Provide you Fooding, Accommodation, Conveyance, Laptop In Duty Hours .

                    It's Online Process So Regarding your interview management by company, interview In online By Telephonic Interview.
                    After interview Selection you have to deposit an initial refundable security amount in flavor of Company for the sum of Rs Pay 1250 rs Dress Security Amount and Documents Verification Charge . confirmation of security deposited in bank

                    Dress Security Amount Company Provide Dress Kit, Shoe, Mobile in Training Period. Dress Security Money will be Refundable in your First Month's Salary .

                    We wish you the best of luck for the subsequent and remaining stage.

                    Registered office: Hr. Hiring Department
                    Britannia Industries, Company
                    More Information Contact

                    Contact Name - Arpita [protected]

                    I don't know that's all mails are fraud
                    So I got a mail they said you pay1250
                    I was paid yesterday..
                    Know they not response my messages, call
                    What should I do.
                    Plz help me
                    +4 photos
                    Dec 23, 2021
                    Complaint marked as Resolved 
                    Britannia Industries customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 21, 2021
                    Britannia Industries Customer Care's response
                    Dear Sir/Madam,

                    This is a fake offer.

                    Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                    We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.

                    Thanks,
                    Team Britannia
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                      D
                      deepusandeepca
                      Sep 12, 2021
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                      Hello Team,
                      I am really shocked to see worms roaming inside ur biscuits...with such a so called reputed food industry having history of serving food to people and all this shows how hygiene you are...never expected this from you. RIP Britannia
                      Photos attached

                      Br,
                      Sandeep CA
                      +2 photos
                      Britannia Industries customer support has been notified about the posted complaint.
                      Sep 12, 2021
                      Updated by deepusandeepca
                      Mobile [protected]
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                        V
                        Varun1925
                        Sep 6, 2021
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                        Greeting,

                        I bought Britannia Tiger Biscuit from Sydney Retailer - 2 Family Packs. Each pack has 10 mini packets of biscuit. After i opened one main packet I found 3 small packets were already opened and the packaging was damaged.

                        Initially, I thought it could be by mistake but the second family pack also had the same issue.

                        Quality check is really bad and disappointing I don't know when i look at any Britannia family pack i always think 10 times whether to buy or not because the trust is not there anymore.

                        I hope it get better and one day we will buy again.

                        Good Luck to your Team .
                        Britannia Industries customer support has been notified about the posted complaint.
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                          S
                          Sree Kumaran 1
                          Sep 4, 2021
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                          I purchased a bread packet and it got spoiled before expire date on it.
                          +1 photos
                          Britannia Industries customer support has been notified about the posted complaint.
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                            S
                            Shsjskkks
                            Sep 4, 2021
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                            Your Britannia bourbon biscuits are soggy, soft despite the recent manufacture date. One packet has good crispy biscuits & another packet has no crispness & totally soft biscuits. They taste like expired stuff, since we don't know if you pack old stuff & put a recent manufacture date on the pack. Aren't we paying to buy your products? Not getting it free of cost. Money waste & it doesn't feel like the product safe to be consume. So many times I've consumed such terrible biscuits not even knowing how bad it could be for the health.
                            Britannia Industries customer support has been notified about the posted complaint.
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                              S
                              Sitakant Prasad
                              Sep 3, 2021
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                              Address: Bajrang trading cinema road pupari sitamarhi bihar 843320
                              Website: No

                              Britannia industries
                              Biscuits net weight 300g
                              PKD. 07*07*2021
                              A072197
                              Lot 317A
                              मैं खरीदा इस विस्कुट के खाने से मेरे परिवार सदस्य का स्वास्थ्य खराब हो गया।पेंट खराब हो गया ।
                              विस्कुट की क्वालिटी अच्छी नहीं है खाने से स्वाद ठीक नहीं लगता है सैम्प विस्कुट मेरे पास उपलब्ध है। कम्पनी को शिकायत दर्ज कराएं गया। कम्पनी सिर्फ पेपर पर कार्रवाई करती है
                              हालांकि कम्पनी को मामले को और क्वालिटी की जांच करने केलिए नियमानुसार कार्रवाई किया जाना चाहिए।
                              परन्तु कम्पनी द्वारा उचित कार्रवाई नहीं किया जा रहा है
                              ऐसे स्थिति में मदद की आवश्यकता है
                              Britannia Industries customer support has been notified about the posted complaint.
                              उत्पाद के शिकायत दर्ज कराई
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                                V
                                vanterusudhakar9
                                Aug 30, 2021
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                                Address: Dilli

                                Job.letter
                                Britannia Industries customer support has been notified about the posted complaint.
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                                  M
                                  Montoo Kalra
                                  from Patiala, Punjab
                                  Aug 27, 2021
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                                  My Complaint No.84745 is pending since last one year.Even mails to the Customer Care is not responded.
                                  Britannia Industries customer support has been notified about the posted complaint.
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                                    ujjal8013
                                    Aug 18, 2021
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                                    Verifying Job Offer Letter

                                    Good Morning Sir/Madam

                                    I got a training letter from u r company, but u r people asking to the pay amount is it genuine...

                                    It got letter like this

                                    Dear, , Ujjal kumar manna.
                                    Congratulations ! we are happy to inform you that All documents copies have been successfully verified through the team and selection has been processed for store of Britannia industries ltd. in(15Taratala rd.near stone...
                                    +2 photos
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                                    Abhilasha Bangrania
                                    from Meerut, Uttar Pradesh
                                    Aug 15, 2021
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                                    Hi Team,

                                    With deep regret, pain and anger I am hereby writing this letter to bring to your notice the pain and horrific experience I have gone through in the morning of 15th August, 2021.

                                    I bought a britannia - Nut and Raisin Romance cake in which there was sharp plastic piece of something ( approx 0.4 -0.5 cm, thickness 0.3cm arround. Find attached the picture of the same.) that got stuck in my throat on eating. As soon as it got stuck I felt very much uncomfortable and pain in my throat. I tried to get it out though the mouth by force. Just before I was about to be taken to the nearby Max hospital in emergency, I did my finally attempt and by god's grace the plastic piece came out with blood on it. I felt as if I had lived my worst nightmare in those 45-50mins. I have developed intense pain, rash and difficulty in swallowing since then

                                    It still gives me chills to imagine what would have happened to me if the plastic had not come out of my mouth on its own. I would have damaged my throat, lost my voice or would have succumbed from the injuries had it injured my other vital organs.

                                    Not anyone in their worst nightmare would have expected this from such a renowned brand as britannia. As a brand you have completely lost my trust and hope.

                                    I want to be fully compensated for the pain, horror and torture which I had undergone because of brittania failing which would take the matter to higher court.

                                    Unsatisfied Customer,
                                    Abhilasha
                                    +1 photos
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                                      Rajnesh077
                                      Aug 14, 2021
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                                      Address: Air Force area ratnada Jodhpur

                                      Sir I have a Krishna Store in Air Force Jodhpur. Sir your distributor/ representative not to taking any proper order because he says that your nearby store told that not giving any product to him so that he can not take any order from us. If I giving order by phone then also he then he provide some other places rather than shop so please do something distributor name Mahadev agency Jodhpur salesman name mr Suresh.
                                      From Rajnish Kumar mobile number[protected]
                                      Britannia Industries customer support has been notified about the posted complaint.
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