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Expedia Complaints & Reviews

R
Ranjana Kasangeri
Apr 21, 2022
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Amount deducted from my account but no booking

Address:Bangalore
Website:expedia.co.in

I tried to book a hotel on Expedia.co.in and paid through net banking. I received no confirmation but the amount of about 23, 000 INR was debited from my account.
I immediately called the customer care, they informed me that the refund will be done in 3-4 hours. I didn't receive the amount.
I called again after 2 days, they told me the amount will be back into my account after 3-4 days of the transaction and also shared the...
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T
tonysarao
from Hoshiarpur, Punjab
Jan 31, 2022
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Booking of flight tickets through expedia

DEDUCTION OF TICKET CANCELLATION CHARGES BY EXPEDIA- EXPEDIA COMPLAINT REFERENCE NUMBER 69157040

1 Through Expedia, I had booked Etihad flight (two tickets) from Delhi to Toronto and back (Confirmation number XLOMHU), Expedia, Itinerary number [protected].

2 Subsequently I was informed of a change in flight timings by Etihad which did not suit my travel plans.

3 In the event I requested for...
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G
govi951
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Flight refund denied

Hi, I have given boarding pass for the flight and denied boarding at the last minute and was also denied refund too....
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G
govi951
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Flight ticket refund

Address:178, canal Bank road, Kasturi bai Nadar, chennai

Hi, I was denied to board the upon receiving the boarding pass and haven't received any refund either....
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Address:Near Decathlon, 560048

My booking id is[protected]. I am extremely disappointed with expedia customer care. I had a booking in helsinki in hotel indigo from 14-15 march. Due to corona virus i was suggested not to travel and was calling and speaking with expedia customer service every day since last 2-3 days regarding cancellation and refund of my booking.

Expedia initially said that if hotel cancels it free of cost, they would refund the money....
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R
Rajendra Tapadia
from Mumbai, Maharashtra
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irresponsible experience with expedia

Address:411020
Website:EXPEDIA

1. I just had totally irresponsible experience with expedia
2. On 19th sept 2018 i did the booking at hilton new castle gateshead, but i did not received any booking confirmation from expedia.
3. Accordingly on 21st september 2018 my secretary wrote an email to the hotel and expedia.
4. Since i did not receive any communication about my booking, we talked to the hotel and they answer in negation about the booking. I...
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A
anujyadav83
from Delhi, Delhi
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expedia does not refund my money.

Address:Ghaziabad, Uttar Pradesh
Website:www.expedia.co.in

I booking ticket to delhi to paris for 11th oct 2017 and paris-delhi on 13th oct 2017 which cost 46990.56. But, my both tickets not confirmed so that i request for refund of payment. But until now my doesn't refund in my account. I mailed regularly on [protected]@support. Expedia.co.in and call at [protected] but nobody respond properly on that case. Its almost 3 month my hard-earned money is stuck. Please help me. If anyone want to contact...
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W
Willem Pretorius
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misleading

Website:Expedia

Having the need to book flights from melbourne to johannesburg, i did a search for flights with expedia, being a "gold" member. Found flights for 2 people and expedia clearly indicated that there was only 4 seats left on that specific flights. We needed to be on the same flights, to assist my elderly mother who came to visit us. We paid aud$1 384.71 for her flights. So seeing that there were only 4 seats available, that the flights were nearly...
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S
Simant Lenka
from Bengaluru, Karnataka
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Customer Service/Reservations

Website:www.expedia.co.in/

Hi Expedia Team, Greetings for the day Note- If you seriously bothered about feedback/Customer satisfaction, then read this till bottom . The reason I am writing this review/feedback late is, it took time for me to get settled from your pathetic/ useless customer service which we experienced . Now, let me retaliate the whole scenario what exactly you and your non sense team has done to our vacation plan. We booked a room...
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S
shaan.sharma
from Hyderabad, Telangana
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Given multiple PNR nos for a connecting flight

Address:Hyderabad, Andhra Pradesh

Date of Incident - 2nd of Sept 2015 Ph Nos: [protected], +[protected] I have done a return reservation from Hyderabad to Jammu and Jammu to Hyderabad. Infact I have chosen same flight from Hyderbad to Jammu so that I get through check-in and paid higher amount for ticket compared to multi-vendor offers. I am surprised to get 2 PNR nos which means I need to do check-ins two times while going from Hyderabad to Jammu. This is the blunder...
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S
sdeepesh
from Vasai-Virar, Maharashtra
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Hotel Bookings

Address:Pune, Maharashtra

I had booked hotel via Expedia portal ..which got confirm and I had recieved a email that your booking is confirmed and no need to call us or reply us...to My shock I received call from the Hotel I booked that the booking has been cancelled. BIt Expedia team is not even communicated nor is replying to emails. Ai have booked and my all amount and mental torture through Expedia s worsed. Iternery no[protected]...
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S
Sonali2305
from Jodhpur, Rajasthan
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Booking from Expedia

Address:Jharsuguda, Odisha

I booked a flight ticket from Expedia. I didn't receive confirmation of successful transaction though my credit card was debited. Thereafter, I didn't receive any sms/mail regarding the booking. Next day, there was a mail saying DO NOT REPLY, with flight ticket attached. By the next day, I have already booked another ticket. I kept on calling & requesting them for cancellation. First day a lady said don't worry, I am raising this...
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T
ttrahulg1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake or cheat Company

Address:Pune, Maharashtra

i am a registered travel agent on site expedia taap.. this Company didn't pay commission to the agent . i book flight for my client in Feb2014 . till date (25th Aug 2014) i didn't receive any Commission .. please please dint register or book through expedia site ......
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B
barwealth
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Categories...

Address:Mumbai City, Maharashtra

expedia charged my credit card for London Tenerife London ticket for my self and son and later they realised that they cannot issue the ticket due to interline agreement between British Airways and Air Berlin. When they were asked to refund the amount they agreed to cancel and refund london Tenerife leg of the ticket. Due to this goo[censored]p I had to make changes to my Mumbai London Mumbai flight as well. I repeatedly told them that since its...
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R
rohit.pasrija
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst experience of travel

Address:Hyderabad, Andhra Pradesh

So I have booked hotel from, Expedia for my vacation for ooty India. We reached hotel sharp at 12 pm. And we were aghast to know that hotel person said we are not allowed to checkin.they said they have already informed Expedia about the same.they said Expedia has to give some money to hotels which is pending since some months. So they are having issues with them and I am the victim. We tried to call rohitExpedia and their toll free no not...
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S
shefalichaudhary
from Mumbai, Maharashtra
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REFUND REQUIRED - EXPEDIA

Address:Mumbai City, Maharashtra

I have made a hotel booking through Expedia on phone on 28th Nov at 6 pm to make the booking for hotel on 29th Nov. . We specifically asked for hotel in Ratnagiri near to railway station & the hotel was booked. We were advised by one representative of the expedia about one & only hotel room booking in entire Ratnagiri is available at Lotus Beach Resort in Ratnagiri. We asked to book the same as we were already out of time. A confirmation...
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N
ndinesh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Hello there,

I am writing to tell you about an extremely negative experience that I have had with Expedia.co.in, on a trip I had booked from Mumbai to Cape Town. (Itinerary number: [protected])

Despite my making my travel booking in May 2012 for a trip in July 2012, my tickets were canceled on the _*DAY OF MY DEPARTURE*_, less than 10 hours before I was due to check in at Mumbai International Airport. Not only...
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J
just2mani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hotel misrepresentation

I had made a booking for a holiday in Ooty through Expedia for the 25th and 26th of May at Nahar Residency. The room booked was a Superior room. My Itinerary number given by Expedia was [protected].

Upon reaching the hotel, I realised that the photographs shown on the Expedia site was different from how the hotel looked. The photographs were of another Nahar hotel which is more swankier and at which we stopped over on the...
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A
apmabhishek
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount for unsuccessful ticket booking is not credited to my account.

Address:Bangalore, Karnataka

Hi, I have booked online air ticket (Bangalore - Kanpur) with Expedia on 10 Jan 2012, due to some technical reason the booking was unsuccessful and at the same time amount 4336 INR has been deducted from my account. I spoke to expedia customer support and received assistance 'amount will be credited to my account in 7 to 10 days'. And now today is 15 Feb 2012 and amount has not been refunded/credited to my account.
I have...
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K
Kocherla
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed service

Booked a room at Lemon Tree hotel at Chennai with 2-way transfer from the airport. At the time of booking the arrival and departure flights were mentioned.

When the passenger arrived there was no transfer. When she arrived at the hotel there was no booking. Fortunately the hotel accepted the Expedia confirmation and gave her a room with transfer to airport next day.

When Expedia was asked for a refund of the...
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