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COMPLAINTS

General Motors Complaints & Reviews

A
Afroze Akhtar
Feb 12, 2022
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Faulty captiva given

I bought new chevrolet captiva on 09/12/21. The day I bought it's started giving problems. Now it's life threatening issues. Brake gets stuck while changing gears ( automatic version). Brake becomes hard and I can't push. Even sometimes not able to start because of it. I think we have been cheated. It's life threatening issues....
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J
Juhi bansal
from Meerut, Uttar Pradesh
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Complaint

Today i got a mail from general motors... When i called poonam yekad for showing my interest in dat oraganisation.. I asked her whether i vl have any interview process... She said "no u have to directly join".. At i got to know dat it is a fraud call... I request u ppl to plz take strict action on dese fake job mails.
Dese fraud mail are actually befooling some innocent students who are unaware of dese fraud mails.

This...
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M
Mahesh Kaloor
from Mumbai, Maharashtra
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Fake job offer and the given US embassy email id and number

Hi,

I got a fraud email from GM USA and the email is below. By mistaken I have sent my all Xerox copies to them, please help and take some actions.

*General Motors*
Corporate Office
300 Renaissance Center Detroit
Michigan, United States

APPLICATION FORM AND INTERVIEW.

General Motors® is having openings for 2016 job employment offer in United States. We therefore,...
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Address:122001

Please read, if you are a General Motors- Chevrolet Car Owner

Hi All,

Just wanted to share my experience at Chevrolet Service Centre in India.

I brought my car to Chevrolet service Centre in India, for regular service and replacement of ignition coil. At the time of handover of my car, I specifically told the service advise that CNG kit is installed in my car, if you guys are comfortable doing...
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D
dhruv dave
from Mumbai, Maharashtra
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Service and my ignorance of complaint

Address:Raigad, Maharashtra, 401101

Hello sir
I the owner of chevrolet beat diesel car got a problem before 10 days of 4 tyres the tyres get fully uneven shape (tyres bend) as the service centre executive told yes the problem is there got 21000 km and it's less than a year done till now, the tyres r of goodyear but got no response regarding my issue the authorised dealer says the problem is of tyre company and the dealer submitted the report to the good year company...
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T
Tepuram
from Delhi, Delhi
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A/C not working for last two years

Address:New Delhi, Delhi
Website:General Motors India

Sir, I bought Chevrolet Aveo in 2007 from authorised Dealer M/s Pashupati Dealers, Dibrugarh, Assam. But in 20012, I wanted to induced pressure as the cooling becomimg low told by Jorhat Service centre and as they don't have so much facility in their centre, they asked me to do in a nearby gridge/ac repairing centre.After filling lower amount of gas they tried to whether it is working or not. Hence they drive the car few KM. It is cooling....
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S
Swaraj Mishra
from Noida, Uttar Pradesh
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Car Damaged by service station

Address:New Delhi, Delhi

Hi All My Chevrolet Beat car (DL10 CB 1550) is damaged and in very bad condition, I sent my car for service in Trio Chevrolet service center which is in Okhla Phase-1 New Delhi. It started when I first sent my car for service in end of last year. They did there job, I have taken back my car from there service center and in few days I got attention that car is missing, I sent my car again to service station . they again assured me that...
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B
b singh #1
from Kanpur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Engine Problem in Beat Diesel

Address:New Delhi, Delhi

General Motors India Pvt. Ltd. 22/11/2013 Plot No.15, Echelon Institutional Area, Sector 32, Gurgoan- 122001 Haryana, India. Replacement of defective Diesel Engine & Radiator Dear Sir, Influenced by the tall claims of your company and impressed by the CHEVOLET tag we decided to buy your Beat Diesel Model Car. We purchased the car from your authorized Dealer M/s Shiva Motors Sahibabad, District Ghaziabad vide their Invoice...
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R
ringak
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Workmanship at GM Service Stations : India

Address:Gwalior, Madhya Pradesh

1. I own an Opel Astra car [1598 cc MPFI Petrol GSI Jul 2003 Model]. 2. Due to poor workmanship, nearly every repair work done by GM on my car results in breakage of a repair-related part; thus inflicting avoidable financial loss and hardship on me. 3. Issues: a)Serviceable AC Switch & Thermostat changed; b)Clutch Wire broke after Clutch & Pressure Plates replacement; c)Front Left Axle broke after shock-up replacement; d)Central...
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S
sunil dave
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR PERFORMANCE OF OPEL CORSA SAIL 1.6

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,

This is to inform you that I had purchased an OPEL CORSA SAIL 1.6 from
British Motors,Connaught Place,New Delhi in the month of Feb'2005 in
the name of Sunil Dave vide registration no:DL2CAB1104 with an
extended warranty.

The vehicle was bought keeping in mind the Brand name and the myth
that it's a German vehicle which will serve trouble free for years
together...
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R
Ravirr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of Car ( Chevrolet Cruze ) key during 3rd service of

Address:Uttar Pradesh

Company lost the car key during service of Chervorlet cruze, Now it allmost 7 days no satisfactory response received. Sr. General Manager is not responding to phone call & mails.

Complainst registered at Call centre, Complaint number given but no feedback / courtesy call.

Complaints registerd on gmi.[protected]@gm.com and sent three reminders, but no revert in last 7 days, seem entire organisation is sleeping.br...
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C
charu72
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure to provide after sales services

Address:Lucknow, Uttar Pradesh

Good Day Sir,
With deep concern and regret i would like to draw your attention towards the facts as below-

1) I had given my car for repairs to GM's local dealer at Lucknow m/s Megha auto dealers on 19/05/2011 as my car had suffered some minor damages,after handing over the car to their body shop at Kursi Road Lucknow,i had asked them to give me the estimated cost of repairs on pretext of...
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A
amarvir.sandhu
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in the Car's Engine

Address:Chandigarh, Chandigarh

Our Company owns a Chevrolet Captiva car, 2008 Model, we have bought this car from Chevrolet Dealer in Chandigarh considering that GM cars are considered fuel consuming but are made for safety and reliability. In past also we have used GM cars like Opel Astra, Corsa etc. The service cost has always been high even after sales service has been bad but never mind the cars have always been performing well so we never thought about these things.br...
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S
saratcs
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rusting of car doors

I bought Chevrolet Aveo in 2006 Nov and now I am facing the problem of all 4 doors getting rusted. When I contacted the dealer (Kropex India) located on Hosur road they directed to GM and GM directs me to Kropex and finally they came up with a great suggestion that if I bear the cost of the parts which is 46K they would bear the cost of paiting which is 16K and rectify my problem which I way too much. I am not sure how do I go about taking...
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W
Warrendsouza
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Mileage

Address:Mumbai Suburban, Maharashtra

I had purchased a Chevrolet spark car because the company stated that it gave a mileage of 18 kms/ltr. When I started driving the car I realized the the company had misguided Me., because the car gave only 10-11 kms in city and 13-14 kms on expressways. I complained to the company and they would reply that the way I drive was the result for the low mileage. After many complaints GM told me to take a mileage test drive at their authorized...
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D
DALIP NIM
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEVY AVEO

Address:South West Delhi, Delhi

MY AVEO LT 2009 SEPT MODEL DEVELOPED PROBLEMS :
1. LOW MILEAGE
2. ENGINE LIGHT GLOWING
3. AIRBAG LIGHT GLOWING
4. WATER MOISTURE UNDER CARPET/LEAKAGE RESULTING IN AFFECTING THE AIRBAG MODULE FUNCTIONING.

VEHICLE HAD TO VISIT M/S METRO MOTORS, VASANT KUNJ REPEATEDLY BUT OF NO AVAIL. LAST TIME THE VEHICLE STAYED-PUT FOR 10 DAYS IN THE WORKSHOP BUT STILL THE FAULTS IN THE VEHICLE ARE YET TO BE RECTIFIED.br...
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J
Jagmohan Dyal Singh
from Jalandhar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Destruction of Engine by Authorized Dealer Workshop

Address:Amritsar, Punjab

My engine was destroyed in a delibrate action by Mechanic Dilbagh Singh on 22/07/2010 because I had complained about him to General Motors and S.V.Motors regarding his attempt to sabotage my vehicle earlier also to which the Works Manager Naresh Narang had excused and told me to bring the vehicle on his request.
The excue given by Works Manager Naresh Narang and Dilbagh Singh was that the spark plugs had broken and fallen into the...
+3 photos
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D
Dev Priya Papers Pvt. Ltd.
from Nichlaul, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Parts in New Captiva Car Purchased from Shiva Motors, Ghaziabad

Address:Central Delhi, Delhi

Dear Sir,

With reference to subject, we hereby inform you that we purchased a new captiva car from your distributor Shiva Motors, Ghaziabad. It seems that its parts are made of inferior quality as the same get out of order very frequently. The frequent major problems apart from others are as follows:

1. Gear Problem,
2. Belt Problem,
3. Oil Leakage Problem

In addition, once the car...
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S
sunoop.balaraman
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chevrolet Spark Service

Address:Bangalore, Karnataka

Hi,

I had my car picked for Service from my house by M/S Frontline Sales and Service ( Dealer for General Motors). The service advisor calls me and tells me the estimate for Service would be around Rs.3000/- and i was ok with it. My bumpers ( Front and back) had damages on it and hence i asked him the estimate for it and whether i could get Insurance claimed. the person tells me the estimate to be around Rs.17500 for changing...
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M
mc_anup
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lousy Customer Service

I am pasting below the entire chain of mails that I have sent ot General Motor Corporation and to their regional sales manager, but no one has ever bothered to call me, even though their auto reply does say that someone will get back. Ganesh Rasal has never bothered to call me, and Vineet at the SC Auto Service Center, had promised me a call back way back in January, but I am still waiting, he has never bothered to call me back either.br...
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prashant yadav
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of GM vehicles

I (unfortunately) own a Chevrolet Optra car. There have been a lot of problems since the very beginning. Within a year of purchase the fuel gauge, accelerator sensor, headlight lamps, engine mount and the ECM had failed.

The body also started rusting within 1.5 years. GM refuses to acknowledge that the sheet quality is poor and do something about this inspite of talking to the service managers.

GM is also being...
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S
sheloobs
from Calicut, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stay Away from them Service sucks and no Parts Available

Hi Everyone

My vehicle is now at Kropex, One of GM's new dealers in Bangalore, I gave the vehicle to get the alloy wheels, knuckle arm and bearing to be replaced. The vehicle was delivered on the 4th of May, 2009. And today is the 15th of May, 2009. My vehicle is not yet ready. And I have lost the trust in getting the vehicle on time according to my needs and requirements. PLEASE think twice of this. You buy a vehicle...
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