Joister Complaints & Reviews

Due to lack to analytical skills of joister technical team, my family were not able to use internet for 1 month (I was not in town) and joister refuse to log the ticket.
After a month (Came back to town) i manage to get a ticket from joister for the issue, but it was also closed next day (With out actiong on it) then i re-open th tickect and finally issue get resolved after 5 days (4 days prior on account expire) and issue was lan...

Hello this is dheeraj shirgaokar

I have joister broadband connection.

Please be informed that the wireless router your company provided has stopped working since yesterday.. Please make arrangements for replacement

Date of incident[protected]

Router s/n 00913gb023946

Make digisol dghr1400

My mail id [protected]@gmail.com

Cell no.[protected]...

Hi,
I got a Diwali offer from joister through a joister sales person. I paid ~3050 INR for one year connections. But joister not able to install and setup the connection and not able to tell the reason why. However they issue a missed spell cheque in December. They asked me to fill the form so that they can issue correct cheque. It is almost 6monts I am still waiting for the refund cheque.
Initially they are telling the person...

These guys are not professional.They took an advance of RS 10694 for a years service but were not able to install in our society due to issues only known to them.However it's been 20 days and I am following up for my refund and not getting satisfactory responses.My experience was terrible with Joister.Even after mailing them and calling them they are not acknowledging and giving me clear answers.Worst Company....

I'm RANJANA KADAM. In last ten days I face the Connection problem. I give the complaint to Joister Broadband but no reply from them. I paid total amount of one month pack as per company policy.i paid total amount of one month pack as per company policy.Still my internet connection problem not solved. all are costumer executives does not attend call. and helpline is chargeable.
all are technicians are not come on problem location....

Hello sir
i hunny rajiv sharma connected joister wifi
but since connected no service available
several time i called in branch office they had
given xcuses while i sad to refund my amount which was given by cheque they are saying call on our had by giving no
[protected] even i called them the said mail us on connect joiter support .com
plz help me out...

The most pathetic service provider ever.
Call center takes forever to answer, agents cannot speak or understand English, nor do they know what the problem is.
Head office numbers are forever unavailable, call center manager is never available. They do not have their own wiring team or technician.
Provided with a faulty Router as informed by the call center agent, seems the agent doesn't know what the problem is cos even...

Worst service i have ever faced. I want my money fully refunded. The net is not woking at all and when we call them they don't pick up the call immediately but keep you waiting for more then 10 minutes. If somehow they pick up the call they simply say by evening the problem will be solved but now iam fed up of this reply. Even after 5 days the problem persists. I want my money fully refunded otherwise will go to the highest authority in trai...

Repetive net cut. No proper online support nor any one picks up call after 7pm and saturday sundays. From past three days net not working, if we call then they say they cant lodge complaint since portal not working and they will call back when its on but no call received and then no one is even picking. This cut off been very frequent nowdays. Every week or so have to call them once....

I mr shaikh atesham from mumbai my mobile no [protected]
i apply new joister for new connection but my application is rejected and they have taken my chq and my id proof but afer i have when their company asking my chq and id proof but they do not return my chq and id proof from 30 days then i have checked in my account amount have been detected from my account after that i when to joister return my amount they tell i will not return...

Username: Purshottamk
Registered mobile number:[protected]

The internet disconnects frequently and the the helpline number picked up the call and said that a technician will arrive in 3-4 hrs, but no one showed up.And then when i called the helpline number no one picked up .Their service is pathetic. We took the line just 15 days ago...

My customer id :kanungo12

Even though sending mails again and again there is no solution for frequent disconnection and
speed of just 0.4mbpc in plan of 25 mbps .
while calling joister customer care they are just saying we have received your complaints and mail,

compaint number 5003 but no one is bother to solve .

On 5th feb one of your engineer visited premises after checking all,...

Customer ID: akshayshinde2
Location: Mukate nagar, Bhusari colony, kothrud, Pune.

So I paid around Rs 2650 for 6 month 1 mpbs plan on 25th August. The sales guy told me wiring will be done max within 4 days. After 4 days I called the customer support everyday to get my connection started. They promised me everyday that will be done by the evening. They activated my account on 1 September when they knew my internet was...

Hello, My username is sandeshwadal, I took this joister connection 25 days back. Since first tits showing me issues. In this 25 days my connection was not working for almost 10 days when I complain that to customer service each time they say it will be resolved in 2-3 hours but it doesn't . While when I try to call service Engineer they dont pick up the call if picked up once they drop in middle of discussion. This is worst service...

Hello, We have got new connection for 16 Mbps installed on 16th of September at 12 PM . Just after half hour later the network stopped . We are trying at joister office from yesterday, even given 2 times visit also . But haven't seen any technical person visit from last 48 hours. Is this the way Joister treat its customer. Please don't give commitments if you people can't able to make it into actions. My user name : shrikantpatil Address...

Ref : - User name cc_aj_j802 located at Celestial City, Ravet, Pune 412101. Ajay Jindal [protected] The company is providing Broadband services to the residents of Celestial City and almost all customers are complaining of Data limit getting exhausted for no reason. I lost GB in less than days in July and 30 GB in less than 50 days for residential usage. I have 4 commercial establishment at various locations with TATA Broadband and even...

Sir,
This is to inform you that I paid for a server at joister. I paid Rs.300 though manual bank transfer from State Bank Of India to HDFC bank.
Following are the details
Beneficiary Name : Joister Infomedia Pvt. Ltd.
Bank Name : HDFC Bank Linited
Account No. : [protected]
RTGS/NEFT IFSC Code : HDFC0000592
The reference number i got from state bank is after the transfer is UTR sbinh[protected]br...