One Assist Insurance Company
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One Assist Insurance Company Complaints & Reviews

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Bayroj Maran
from Coimbatore, Tamil Nadu
Sep 29, 2021
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Request to cancel One Assist Card protection plan

I Received SMS from One Assist Team that RS-1399/- Charged for me to ONE ASSIST PLAN. without my permission they give me a membership of this plan for me. i also got a mail from one assist team. i dont even know the company and this kind of charging of my debit card and use of my card by the company is really a criminal act and the co.

As last year also i requested you to cancel but you have said that the plan will be cancelled...
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M
Mohan Babu Durai
from Vallam, Tamil Nadu
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theft claim delay

Address:600089

Lost my mobile so they asked fir copy. The complaint given to police by me within 2days but the delay happen from police side. First I got fir copy from police then I submitted in the one assist portal they told me to wait 48 hours to get update after that they asked me date of loss in the copy ( I clearly raised my claim after talked with customer care rep about my date of loss) so again I went police station to get date of loss and again...
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Gatik Arora
from Delhi, Delhi
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refusing my claim

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

My redmi note 4 comes under the insurance policy of one assist insurance company, one day i dropped my phone accidently so i applied for a claim and they tell me the procedure, that was really very hectic! So i denied because there was not any major issue, but after some. Months my phone dropped by me again and the screen got shattered, then the customer care representative told me that sir, you had already applied for a claim and had denied...
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VIJAY HARVDIYA
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung J2 (Pro) insurance refund

Address:New Delhi, Delhi, 110033
Website:One Assit

Dear Team,

This is Vijay Kumar have purchased 2 years of insurance of my Samsung J2 (Pro) IMEI No./Serial No. : ([protected]) insurance from one Assist insurance company on 30th Jan 2017 (One Assist Relationship Number :[protected]One Assist Membership ID : [protected]) Validity : 30/01/2017 to 29/01/2018.
But there was issue with my device so i return it & have got refund from them, because i don't require this...
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