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COMPLAINTS

Passenger Complaints & Reviews

Iam a regular traveller from Shimoga to gulbarga and vice versa. The bus doesn't support charging and the seats are torn.being a sleeper class vehicle not providing basic needs is very bad.bus will also doesn't go on time. every time many passengers along with me face the same problem.if due to this road if they are unable to reach on time, do make changes in the booking timetable change so that who ever is in emergency can come to know the...
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Bus No. DL1PD5800. Route No. 567
Kindly check the CCTV of the above mentioned bus number between 06:00 pm to 07:00 pm date 09/02/2022. The behaviour of the bus driver and conductor is very rudely and he said #jo #kr #sakta #ho #vo #kr #liyo. The driver drove the bus very negligently. They didn't follow the COVID protocol. The driver and the conductor of the above mentioned bus was sitting passenger more than the sanctioned order according...
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Bus conductor/driver misconduct with the passenger in a way of bad behavior and frequent use of abusive language.
I am warning this letter to alert you against your bus conductor & driver bad behavior and frequent use of abusive language with the passenger at the journey time. I hope the management will pay some attention on this compliant to take the necessary action on MR.SRIDHAR and MR.PRABHAKAR who has in charge for the SAME-CHENNAI...
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MOHAMMED QAYAMULHAQUE Siddiqui
Aug 11, 2021
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Taking extra amount

This is to inform you that, the ticket collector here at Shamshabad airport charging extra amount from every passenger.
When I discussed about the extra money they said that is GST charges, so I insist him that nothing is mentioned in the ticket..
However please look in this matter as they are looting money from the poor passenger, I have purchased a ticket from airport to Shamshabad on ticket it is mentioned Rs 100/-but they...
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S
Saruchi Sharma
from Ludhiana, Punjab
Jul 30, 2021
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Misbehave by conductor

Respected Sir,

I was travelling in HRTC bus number 00246553 in the morning (09:10AM), when i was get off on my stoppage, the conductor told me that this is not our stop, and he tell the driver not stop bus and started shouting at me very badly . This is very bad behavior with the passenger. I request you please take strict action against bus conductor so that next time he does not misbehave with any passenger. please send...
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B
Banerjee
from Guwahati, Assam
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Excess stopage at any place

We are suffering problem of huge gathering now at the moment of covid-19 driver taken excess passenger then seat and stop every place it ia sbstc from kolkata to asansol bus no wb/39/0109...
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A
ajay kumar mandal
from Siliguri, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled tickets

Address:741160
Website:[email protected]

My flight tickets pnr no - k e p g 2d booking id : fmnaa2ldwr7w3 booked on : 07 feb 2018 04:42 pm this flight cancelled by indigo. So i cancelled my tickets. Indigo sent a message to me your cancelled refund amount rs 9818.
But i do not get of my refundable amount to my account till now. We purchased this tickets from my own account. Account holders name kaljit biswas bankers name axis bank branch krishnagar ifsc - utib0000237. Please...
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Unknownmadhubani
from Noida, Uttar Pradesh
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regarding extra amount

Address:Madhubani, Bihar, 847211
Website:Irctc.co.in

A shop name cyber point infront of shankar talkies cut tatkal ticket by using software he charge 500 person extra on behave of irctc tatkal tckt software install in her shop desktop computer if there is any solution regarding this then plz do some action i m a passenger who travel only by using irctc because we have nt lot of money so plz consider this issue...
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manjeet kaushik
from Mumbai, Maharashtra
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Misbehave of booking staff at railway reservation counter rohtak haryana

Address:Rohtak, Haryana

I had gone to Rohtak Reservation Centre for booking my ticket, i had approached the counter, the name of the person sitting at the counter was Shamsher Singh Rana, there was some mistake in the reservation form, he refuse to accept it, i correct it and requested him for reservation again.He suddenly started giving bad words, like chutiya and etc. I again requested him for reservation . He does not have manner to talk.He also said to me to...
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D
dhamuthenu
from Karimnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water bottle price

Address:Chennai, Tamil Nadu

I feel very bad to be raise the complaint. Because the IRCTC 1ltr water battle sold by Rs.20 in Chennai central station. But the actual cost for that bottle just Rs.15 but the seller sold it for Rs. 20. Who will take care the responsible for this to control. In what way you people are doing this. I request you to take action for control the problem. Dhamodhiran. R [protected]...
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A
asm67
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of driver staff

Address:South West Delhi, Delhi

The Chairman,
Haryana Roadways
R/s sir,
Iam writting this letter to inform you about misbehavior of bus driver that was really untorable actually.As i was travelleing in Haryana Roadways on 26th august 2012 from Delhi to Narnol by haryana roadways no.HR47B 4424 at 9AM. I did not like the way that driver staff name "RAJ KUMAR" behaved rudly with me ...they often show their vulgarities to the us.he was shouting...
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SENTHILNATHAN82
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISBEHAVIOUR OF CONDUCTOR

Address:Chennai, Tamil Nadu

HI SIR/MADAM,

MY NAME IS SENTHIL.THIS IS REGARDING THE BUS NUMBER 17G (BROADWAY TO MUGALIVAKKAM ROUTE) IN CHENNAI. IN THIS BUS, THE CONDUCTOR IS NOT AT ALL RESPONDING PROPERLY. HE TREATS THE PASSENGERS LIKE SERVENTS. I USE TO TRAVEL FROM ALWARTHIRU NAGAR TO RAMAPURAM STOP. EVERYDAY HE WANTS ME TO GO TO HIS PLACE AND I NEED TO ASK THE TICKET.HE IS NOT COMING TO PASSENGERS PLACE LIKE OTHER BUS CONDUTERS. AND HE IS TAKING...
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P
pkugupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant attendant in udyog nagri train

Address:Mumbai City, Maharashtra

Dear Sir, I am travelling through udyog nagri train no.12174 date 11feb2011 expected to reach lokmanya tilak terminus by 6:15am but train is running late by 4 hours. Attendant name Prashant in B1 coach of our train stated collecting bedding at titwala station were train was standing for more than a hour. When we requested to keep it until kalyan he refused and started speaking arrogantly. Also he refused to give complain book and said to...
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