Redquanta Mystery Shopping Services
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Redquanta Mystery Shopping Services Complaints & Reviews

M
Mayankagarwal27
from Mumbai, Maharashtra
Sep 26, 2021
Sep 26, 2021
This thread was updated on Sep 26, 2021
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No reimbursement or shopper pay received from more than last 3 years-enrich salon/Lakme/PizzaExpress/Asianpaints/Ethos/VIP/Orchids

Address:517, Palm Spring Center Premises Co-operative Society Ltd,, Near Infinity Mall - II, Link Road, Malad (West), Mumbai, Maharashtra 400064
Website:www.redquanta.com

I had conducted many mysteries shopping/ audit at enrich salon, Lakme, PizzaExpress, Asianpaints, Ethos, VIP bags, Orchids, TATA motors, Metro shoes, Ritu Kumari, as I had been instructed to do so by the Company RedQuanta mystery shopping. I had submitted the bills and all the proofs required as guided by the audit assigner and as per requirements. The audit was successfully completed as per the application (RedQuanta app) details. I even...
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R
Reva Arora
from Bengaluru, Karnataka
Jun 4, 2021
This thread was updated on Jun 4, 2021
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No rembursement since march 2019, no reply from the company, is the company closed/ bankrupt?

Address:chandigarh
Website:www.redquanta.com

Its been more than a year, i have 15000/- reimbursement pending an no information when it will be paid, their customer service executives don't know anything about it themselves. No use of connecting to any mail-id or grievance department, never got any reply from them.
The company also changed to new name, does that mean the original company is bankrupted, are they cheating the mystery auditors.
Or is this how theydo business...
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I have not received payment worth ₹5000/- pending since Oct 2019.
I can't even navigate to the feedback section of their app now to raise a ticket for the same. I have invested a lot of time and efforts in auditing for them. Let me know how can I get my money....
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Megha Bhavik Desai
from Mumbai, Maharashtra
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payment

Address:anjli cross road vasna, ahmedabad, Ahmedabad, Gujarat, 380009
Website:www.redquanta.com

I had conducted a mystery shopping audit at ahmedabad in april 2019 as i had been instructed to do so by the redquanta mystery shopping services. My 7258/- amount is pending. My report has been approved with all copies of bills and pictures exactly as had been requested by redquanta. The general policy of reimbursement of the payments is 90 days. It has been almost ten months now, and there has still been no reimbursement. I have written...
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MV V
from Mumbai, Maharashtra
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enrich salon

Address:400064
Website:www.redquanta.com

I have successfully completed the enrich salon audit on 19th march 2019 and amount of 1750/- is over due. I have sent four reminder mails.. But no reply nor the amount is credited to my account.! The company is fooling mistery shoppers and eating their hard earned money. Their representative calls up when any assignment is due and assures payment but nothing happens post 90 days of completion of the audit.

Such companies must...
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K
Kanchan Panjwani
from Delhi, Delhi
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audit payment not received

Address:#3200, Sector 40-D, Chandigarh, 160036, Chandigarh, Haryana, 160036
Website:www.redquanta.com/mission/index

I have performed many audits for this company but have not received a single payment yet. My first audit was performed in October on 27th. In spite of calling them multiple times and sending them multiple reminders, I have not received the payment. They promised to deposit the amount on 31st March which they didn't. According to the policy of Redquanta, a shopper is supposed to receive the payment in 90 days after the audit. It has been more...
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G
GeetanjaliH
from Mumbai, Maharashtra
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audit payments

Website:www.redquanta.com

I had done audit in my 2018 and till date struggling to get my payment. Pathetic experience. Since oct i started sending mails but got reply only to my first mail but after that no revert as well.

And funny part is i still get calls for audit and every time i ask for my pending payment, i get assurance that with next 7 days it will be done. But still not getting any proper response from red quanta finance team....
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V
Vishu Khanna
from Gurgaon, Haryana
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waiting for my money for audits - redquanta people not replying

Address:Mumbai City, Maharashtra
Website:www.redquanta.com

I have got an sms stating that payment of my two audits have been credited to my account, but till now i haven't received any of it. Please find below the screen shot of the audit ids and date of audits for which i was to get paid total of rs.1959

In case if you are facing any issue in transferring the amount to my axis bank details, i have also uploaded an alternate bank details in my profile for punjab national bank, you...
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D
Damodar Kashyap
from Mumbai, Maharashtra
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payment due from over 9 months

I had done a few audits for redquanta last year and was initially told that that payment will be processed in under 3 months. After 3 months, when i didn't receive the payment, i contacted them again and was told that their payment policy has changes and now the payment would be processed after 6 months.
Now, it has been over 9 months but my payment is still due.
I tried to contact them regarding this but they don't even care...
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S
subhash_garg1
from Mumbai, Maharashtra
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no reimbursement of last 3 shopping audit expenses - enrich salon

Address:Mumbai City, Maharashtra, 400060
Website:www.redquanta.com

I had conducted a mystery shopping audit at enrich salon, jvlr, andheri east, mumbai on 12th december 2017, as i had been instructed to do so by the red quanta mystery shopping services.
I had submitted the bill of rs.2000 with audit report as required. The audit was successfully completed. Then i saw in red quanta app that i will get my reimbursement by jan 2018 which got delayed by month.
In the mean time i got request for...
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Bhavi Patel
from Vadodara, Gujarat
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Not receiving payments or responses

Address:Vadodara, Gujarat, 390021
Website:www.redquanta.com

I have put in four email requests in the past few days. I conducted a mystery shopping audit at Enrich Salon on 12 August as per the instructions I received from the RedQuanta rep. I submitted my report soon after that. My report has been accepted and approved.

Per the Redquanta policy paymnets are received in about 45-60 days. It is well over 60 days now, and nobody is responding to my email requests for my payment. I am...
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B
Bhavi Patel
from Vadodara, Gujarat
Sep 6, 2021
This thread was updated on Sep 6, 2021
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No reimbursement of shopping audit expenses - lakme salon

Address:Vadodara, Gujarat, 390021
Website:www.redquanta.com

I had conducted a mystery shopping audit at Lakme Salon, OP Road, Vadodara on 10 December 2015, as I had been instructed to do so by the Redquanta Mystery Shopping Services. I was told the maximum amount reimbursed for the salon audit would be Rs.2000/- upon approval of the audit report and producing receipts of the bills. My report has been approved with all copies of bills and pictures exactly as had been requested by Redquanta. The general...
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