Surya Crystal Complaints & Reviews

I have purchased 3 burner gas of surya crystal and in that 2 main gas burners got damaged and same burners are not available in local market.

Please provide details where can get the new burners near by me.

Location : afzalpur, dist : kalaburagi, state : karnataka (Pin-585301)

Existing burners size is not standard, i was tried all burenrs available in market but not matching to surya crystal. Due to burner problem only entire gas stove is waste.

I have purchased surya crystal 3 burners gas stove thru paytm via invoice number 07c[protected] dated 01st juy 19 and paytm order id [protected]. This is to inform you that gas is coming from the side of burners excessively and also one burners is not getting on.. It is stuck not able to move.. Just wanted to inform you that i am using this gas only from last 30-40 days but facing lots of issue. Some time all of sudden gas comes from side of burner to much which may lead to any mis happening. Pls let us know solution or else i will escalate this matter to consumer court. Also if any mishappening is done because of this gas stove the whole sole responsibility will be on bharatwasi and surya crystal. I need the solution at the earliest.

Hi I have bought LPG gas stove online from Paytm. I want ING Pipeline gas connection in my home. For that I require PNG gas. So I want to convert it into png. I am not getting any contact information of Surya Crystal company on google. If you provide me service center address or any contact no of Surya Crystal it would be helpful
could you please provide me contact details of Surya Crystal company.
Thanks

Thanks to god to save us.

We are cooking food suddenly glass top has broken and gas stove was damaged.
This stove used only for the seven days and this accident was happened, but no casualty occurred.
Kindly resolve this issue and replace this at the earliest.

Reds

Aashish agnihotri
Flat no 307 a pearl
Bid sunshine city
Bhiwadi, alwar, rajasthan
Pin 301019
Contact no [protected]

I have purchases surya gas 3 burner from snapdeal, but now one burner gas stove is not working. So please replace my product and give my money. Otherwise i will go to consumer court.
And this product is very defective product and from starting this product is not working properly.
I am not satisfied from this product.
So please resolve my issue and refund my money. Otherwise change my product.

Dear team this uttam from siliguri.. I have purchased a gas stove form you it has very bad quality.. The glass which you have provided is very bad quality requesting you to kindly replace or refund my money the quality of the glass is too poor and it cut my hand also the glass of the product brust while cooking. Plese do the needful or i will go to consumer forum

Sir im ghulam mustafa from jharkhand state jamshedpur i m complaining about a huge loss were used to be occur but safely we removed it from gas irresponsible and low quality product's by surya crystals while using gas stove for cooking suddenly gas pipe has got a hole by gods grace we had noticed that if we didnt noticed we cannot imagine how the situation happens its a worst product and a very less quality... Kindly take responsible for the loss which was going to happen by your product quality if not im ready to file a case on your company...

Surya Crystal — no replacement of product

1 Review
[protected]@5989 on Oct 13, 2018
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I brought surya crystal 3 burner auto ignition gas stove from snapdeal.com with order no. -[protected]. Its invoice no is s09711/18/2280. I order the product on 10th sep 2018 and it was delivered to me on 17th sep 2018. I started cooking on it but suddenly within one week the glass of it broke while cooking. I was calling the customer care associate for the solution of this as the product is in warranty period but the ill behaving customer executive doesn't listen to the problem properly and put my phone on hold for longer time without answering my queries. The cost of the product was rs. 1900/- but the trust is costlier than the amount. I also have sent the video of the product

I brought surya crystal 3 burner auto ignition gas stove from snapdeal.com with order no. -[protected]. Its invoice no is s09711/18/2280. I order the product on 10th sep 2018 and it was delivered to me on 17th sep 2018. I started cooking on it but suddenly within one week the glass of it broke while cooking. I was calling the customer care associate for the solution of this as the product is in warranty period but the ill behaving customer executive doesn't listen to the problem properly and put my phone on hold for longer time without answering my queries. The cost of the product was rs. 1482/- but the trust is costlier than the amount. I also have sent the video of the product but the customer care associate said that it is absolutely fine. It is clearly visible that it is broken from side. I want to take severe action against the company. The num of customer care executive was [protected]

I brought surya crystal 3 burner auto ignition gas stove from snapdeal.com with order no. -[protected]. Its invoice no is s09711/18/2280. I order the product on 10th sep 2018 and it was delivered to me on 17th sep 2018. I started cooking on it but suddenly within one week the glass of it broke while cooking. I was calling the customer care associate for the solution of this as the product is in warranty period but the ill behaving customer executive doesnot listen to the problem properly and put my phone on hold for longer time without answering my queries. The cost of the product was rs. 1482/- but the trust is costlier than the amount. I also have sent the video of the product but the customer care associate said that it is absolutely fine. It is clearly visible that it is broken from side. I want to take severe action against the company. The num of customer care executive was [protected].