BYJU's Complaints & Reviews

I have resigned from Byju's and my last working day was 1st Sept 2022. I have also served notice period of 30 days. But still my fnf settlement is not complete. I still haven't received my incentives which I was eligible. I'm following up through mail since 4 months and they say it will be done but its still not done. The last promised date was 10th January to 16th January 2023 but still I haven't received single penny. And now they have stopped responding to my mails. It was my hard earned money. My TNL_21892184. I request to please initiate it at the earliest. Attaching mail screenshot for reference.

For the past 1.5 months, we are trying to cancel the admission of my daughter, but they are doing nothing. We have sent too many emails to them but they are not doing something.
Here are a few details:
Order ID: Not Received
Student Name: Lavanya Sharma
Registered Mobile Number: [protected]
Registered Email ID: jitendra.[protected]@gmail.com
Not even the refund has been done yet and they are calling and harassing my wife on phone.

I decided to cancel my daughter Byjus course order and iam requesting to Byjus team, for cancellation and refund the amount. As per Byjus team informed me, within 14 days I can cancel the order if you don't want interest. But they are not cancelling my order and delaying time for discussion with mentors.

Kindly cancel my order and refund the amount. Child Name : Samhita Parent Name :Bharath Kumar

Dear,

We enrolled our services in the month of Aug 2022 in Byjus classes, however found the learning method was not suitable for my daughter and discontinued classes after 1st month's completion ie 1st of Sept 2022, of course, we paid 1st installment.

Byjus coordinator assured same that you can discontinue if not satisfied after 1 month, trial was like paying for a one-month private tuition fee.. We DID

However, to date 14th Jan 2023, Byjus team is following for classes and payments, do they have any logic behind this??

I feel its harassment for the service enrolled, unfortunately,

We didn't satisfied and closed after 1 month and not used Byjus classes at all after mid of Sept 2022, what they are going to achieve by such a forceful way of asking for the remaining payment and classes, it's disgusting, they should stop this nonsense.

Regards

Vasanth R
[protected]@yahoo.co.in
Saudi Arabia

I was offered by byjus 14days free trial classes with a refundable fee of Rs.7000.
byjus employee said that you can cancel and get refund anytime u want and i paid Rs.7000 in 4 parts because more then 2000 was not allowed through phonepe app. now i am asking for refund from 2 months i called more then 100 times but did not got any refund yet. details are mentioned below and receipt are attached for your reference.

Student Name Adarsh Manyawani
father name Vijay Manyawani
mo [protected]

kindly resolve my issue as soon as possible.

On 04.12.22 Zoom counseling session was conducted to my 4 th class daughter by Byju's sales person for purchasing of 3 years course worth of Rs.48000/-..During counseling they said, no emi will be processed up to 14 days trail period (up to 14 days all payment details are on hold only) if parent is ok with the trial period they can proceed with complete period. while filling the Payment details through online, the payment of Rs.10000/- was done by SBI Credit ward & rest of Rs.38000/- was done by BYJUS-ADVANTAGE (EMI).But downpayment of Rs.10000/- was immediately converted into 12 EMi's & got confirmation message from Bank, I suspected regarding payment which is against to their policy & Cancel my order within 24 hours.
on 05.12.22, I Sent request to BYJU's refund policy for cancellation of my product & refund my deducted money. After that no Product was received.So many times called to BYJU's helpline number & sent mails regarding refunding money.But they are not properly responded. first EMI deducted from my A/c on 27.12.22 & 2nd EMI also processed although I did'nt receive any Product.

...Is this Justice anywhere ? I did'nt Receive any product/Benefit from Byju's, But EMI's are Paying to BYJU's.
Somany times contacted BYJU's helpline numbers & somany mails sent to BYJU's but they are having unethical behaviour not refunded sofar

My student take byjus tabe from zilla parishad high school vennuru, kondapi mandal, prakasam district. But put sd card pin validation code. So resolve above problem

Sir I have enrolled the online class program and I have requested the mentor named saniya farzeen to cancel the online class program but she is telling It will not cancelled please it is not possible sir I have 2emis that I can't pay It will burden I told this but she cahnging words and giving offers that I will give discount.Please cancel my online class program this the request I gave from 2 months please do cancel as earlier as possible please

Hello, I want to cancel my subscription calling since two days I am in my trial period, I have already sent many mails and calls but none hase responded all are telling to wait but I have not gotten a single reply from them I want to cancel and want my money back

Hello, I am in trial period and I want to cancel my subscription I am calling since 2 days, I have also sent many mails but no one has responded, I want to cancel my subscription and want my refund, no response from team has come, they all are just saying one reply only will call within 24hrs but I have not got single response from byjus .

Hi,

I am P.Hemamalini, mother of P.Janani. My daughter Janani has joined Byju’s membership (12th Standard Matrix - NEET) on[protected] and our BYJU’s Account details are provided for reference. (Mobile No: [protected] & ID: [protected]).

We opted for loan financing of 4100 Rs EMI per month for this course. Due to my family situation we are unable to continue/pay for this product. So I request you to cancel this membership and stop the ECS request if any as on dated: 27-Oct-2022.

I tried contacting the person(Mr.Muralidharan, Emp ID:[protected] to cancel the membership but no proper response from him. So take this email as my final confirmation to cancel the membership effective today:27-Oct-22, Expecting a positive response from you.

Thank You.

I purchased a tablet for IAS course for 2 years. My tablet is not working and showing some errors. I called Byjus 3 times and everytime they said that tech team will call back in 24 hours but it is still not resolved. I am waiting since 10 days . This is very frustrating from byjus.
My reg mob - [protected]
Call back needed on - [protected]

I purchased a tablet for IAS course, REG MOBILE [protected] . My tablet is not working since 10 days. I called them and raised a complaint 3 times . I asked them to call me back on [protected]. Everytime they say tech team will call you in 24 hours but it is still not resolved . I dont understand why this company is so famous and such poor services they give. I will file a court case if needed but I wont let my money go waste.

I booked a course for my daughter on byju's for class 9th and 10th on 12th of november 2022 and whithin a week i requested for cancellation of the same as my daughter was not understanding the classes as the classes was deliverd in english language so i requested for cancellation for the course and fallowed all the procedures to cancel and refund policy.as per the byju's policy whitin 15 days of booking if we cancel the order we will get full refund but till date they did not even care to do so by which i am facing many problems and after many calls and complaints to their dask they are now igoniring me and are talking some rubish .
now please look over the matter and resolve it as soon as possible

Byjus has deducted extra charges and refunded us only 64988/- against our amount 104127/-. Commitment was given at the time of admission no charges will be deducted, only quarterly proreta fees will be deducted, inspite they have deducted a handsome amount and no revert from their end.

Not able to cancel my Byjus subscription and not getting any Byju's — Refund

Am not able to cancel my Byjus subscription in the trial period. Byjus helpline is waste and they taken money and not cancelling subscription. They are forcing me to get the subscription.

Repeated calls and nuissance

Privacy leakage - threat to data privacy
I am not a user of Byju's app, yet I have received calls from marketing executives saying that my number is there in byju's app. it's been repeated fashion.
received call from Ph: no: [protected], [protected]

Sir I have cancellation addmison of 07 August 2022 but refund have not coming in my account