BYJU's Complaints & Reviews

I want to cancel my child BYJU'S course

I don't want to Byju's course because of bad facilities and Fraud but I call to customer care for cancelling my child BYJU'S course I complaint many times, but no action taken I also say to cancel but no one listen, now going on trial period

order ID: SO-[protected]
Do action fast please
Phone no. [protected]
Email id [protected]@gmail.combr...

I had made payment of Rs. 74592.97/- to Byju's through my credit card (Induslnd Bank) by third party payment gateway "Shopse" on dated 14th Aug-2022 for subscription but the same is cancelled by me as per policy and I apply for a refund which was duly approved by Byju's on dated 5th September-2022. They advised Shopse to make payment into my account after transferring funds of Rs.70142.98/-(Transaction Id CMS[protected]) dated 30th September-2022...

Dear Sir / Ma'am,

I didn't receipt of the refund of INR 70, 142.98/- against cancellation of "BYJUS subscription" since Sept'22 i have been following.

Due to delay in refund, bank also charges EMI's in every month and now three EMI's has been paid.

Thanks & Regards
Naresh Kumar Pradhan
M: +91-[protected]
+[protected]...

The service is not what expected. Waste of money and time. Even though the counsellor assured of cancellation at any time, now, even after repeated emails, they are not replying anything. Rather, they called two times only to quarrel, so that we give up the plan of cancellation. We need immediate cancellation....

I had purchased Byju’s app package 8, 9, 10 for RS 51000 and later on i return back the product at good condition within 15 days as per company rule. My payment of Rs51000 was made through icici credit card and bajaj emi card .
Byju’s team partially refund my money that was made with icici credit card directly to my account . The remaining part payment they told will made to the merchant account within 28 days directly.
The...

I've been trying to contact Byju's team for last 6 months, but now no proper responce is there from them.

I've buy Byju's study class for my son Sarthak for four years (7th to 10th). For 7th std it was smoothly going. I paid all fees for four year in installments in one year. But as I paid all money, there is no proper responce from Byju's team.

So now I want my money back. I've all payment details and call recordings,...

Dear Sir, I have enrolled for class 6 online classes for my daughter on 12th September. Byjus representative reached my home and asked me to pay an amount of Rs 80000 immediately. I paid.Thereafter asked me to wait for one week to receive course kit viz. books & tab. Till today no response from them.I am sending mails repeatedly, calling them daily 2 to 3 times to their support team. It's been close to 3 months now. Please help me.
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I have opted for Premium Subscription, till 15 days there was call from Mentor & counselor on student performance. Once 15 days got completed suddenly the call has stopped & when checked with customer care, there was no fruitful response. Sometimes they had mentioned that we are arrogant on the call to them.

Meantime while i suggested for cancellation, the had cheated me & taken an amount of 12000 against TAB return charge...

Dear BYju's I'm not getting my refund of amount 36000 Rs
Transaction ID BYPUB[protected]
Date : 1st Aug 2022

even my emi started, did follow ups no solution.

pls look into it and refund me my amount...

My daughter registration in BYJU'S and fee pay RS 2000 at time registration .if you cancel registration your fee refund in 15 day told me in 1st meeting.some family issues so I cancel the registration but no refund money..approx two month completed. Many time mail & call but no positive response.
Payment details attached....

I have purchased byjus course for 136000 and I have made payment of rs 16000 and the next day instant I cancel this course telling my counceller but he forced me to collect the parcel amd 6 days trial but I didnt collect it, and now from 15 days I am sending mails to cancellation team and calling customer care but they are not responding properly, I want my money back so I am trying to reach them and my counceller is not attending my calls,...

Sir I have purchased Byju's product 23 June and I used 2 months i pay emis 2 months and some problem so I cancellection apply October last weak but not cancelled and not refund....

Have been a customer of Byjus for a few years and my son had used Byjus App for studies during 7th and 8th standards. But our experience with the 2nd stretch has not been beneficial as explained below.

My son, Vismay Mohan (Reg no:1145677) had enrolled for Byjus Online Entrance Coaching for classes 10, 11 and 12 on 10/02/2022 during the last few months of 10th Standard. The classes were good, but he could attend classes for...

I tried many time & still continue trying to cancel my subscription from Byju's but they are not responding, I talked with support team but they every time said that your complain is filed already & I am arranging call back form higher authority of Byju's & ur problem will be resolve soon but i never got call from Byju's for cancellation.
They continuously deducting the Installment (EMI) from my account .
So i don't want to...

Respected Sir/Madam,

I am Akshara's parent. My kid had been Byjus student for 4th and 5th grade, we did not find Byjus useful. My daughter's grades had come down very badly. We had decided not to buy Byjus again. But Byjus representative promised that a different method will be used for 6th grade which will improve my kid's grades. But my kid's grades have come down again. My daughter is not finding Byjus beneficial for her...

Respected Sir/Madam,

I am Akshara's parent. My kid had been Byjus student for 4th and 5th grade, we did not find Byjus useful. My daughter's grades had come down very badly. We had decided not to buy Byjus again. But Byjus representative promised that a different method will be used for 6th grade which will improve my kid's grades. But my kid's grades have come down again. My daughter is not finding Byjus beneficial for her...

Team, My son Ayush Nihar Chavan was enrolled in Byjus.
But after 15 days I cancelled as my son didn't find it attractive.

I have a complaint against them is for receiving unwanted unlimited messages, calls and email on my registered mobile number, registered email id.

I have called [protected] their CC number at least 10 times to stop this harassments & every time those executive tells that to wait for...

I had made payment of Rs. 62021.13/- to Byju's through my credit card (Bank of Baroda) on dated 21th Aug-2022 for subscription. but the same is cancelled by me as per policy and I apply for a refund which was duly approved by Byju's on dated 10th September-2022. They advised Shopse to make payment into my account after transferring funds of Rs.58321.13/-(Transaction Id CMS[protected]) after deducting Rs. 3700/- which I received as cash back....

I had send email to byjus cancellation team to cancel subscription. Since there was no response from their side for cancellation, I have returned the course by my self to their office.
Still there is no response and im getting calls multiple times for paying the emi.
The parcel has reached their Office and I have the images of the receipt for the same.
Kindly do the needful and help me to Cancel the coures and refund...

On Mon, 14 Nov, 2022, 11:11 Support, wrote:
Dear Sir/Ma'am,

Thank you for writing in. We have taken note of your request and will have a call back arranged from the concerned team within 24 hours. For your reference, the request number is 41785801. We request you to please reply to this email for any further queries, or you can also reach us on +91-[protected].

Warm Regards,
Team BYJU’S
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