BYJU's Complaints & Reviews

Hello,
I have purchased byjus product LKG-3 grade for my kid Dhanishka Shri.
After paying some dues, we request for cancellation and we got cancellation mail from cancellation team. Even though they are not stopped my ECS process till now. Finance team also torturing us to pay amount after cancellation. I requested mentor for so many times to solve the issues, but they are not responding. We are suffering lot on mental issues.Please...

Hello sir/madam
I have purchased a byjus product (LKG-3) grade for my kid Dhanishka Shri on 20-feb-2022. We have paid some dues for the product, we didn't get proper response from mentor side and also due to my child health issue we can't able to continue the subscription.

We requested to cancel the product and got cancelled in August month after so many problems, but still now my ECS process is not yet stopped. From...

As I above mentioned I took this educational package for my sister in which she is studying in 10th grade as mentioned about company policies I have cancelled course within 15 days but it been almost 2 months that the are not responding hence I have paid my 2 emi ..totally byjus is scamming in name of education ...plz help me out to get my refund...the only number they have provided in website of executives ...but they are stick on to one...

I purchased a Neet preparation course for my son who is studying 9th grade through a sales person chelladurai who came to my home and gave demo and explanation of the course he forced us to enroll in the course so we took the course by paying Rs 5000/- by initial payment on 25/07/2022 and EMI were arranged for the rest of the amount, EMI deduction started going on still the NEET preparation course for 9th grade is not activated, I contacted...

Sir / maam, maine September ending me apne baccho k liye byjus course liye the, and 10000 rs ka payment b kiya tha.sales person ne mujhe 15 days trial period k liye pay karne k liye kaha tha, aage course enrollment baad me apne choice se karne kaha.us time usne hame loan, emi inke baarw me kuch b nai bataya.within 5days hame tab, books mil gaye.but ham logo ko classesme problem hone lagi, .maine course nai lene ka decision liya, call kar...

As I above mentioned I took this educational package for my sister in which she is studying in 10th grade as mentioned about company policies I have cancelled course within 15 days but it been almost 2 months that the are not responding hence I have paid my 2 emi ..totally byjus is scamming in name of education ...plz help me out to get my refund...

On 24th Sep'22 a Byjus executive visited our home to discuss about their study plans. He guaranteed for 15 days money refund, in case you don't want to go with Byjus. On his words I have paid 10000 rs to Byjus link and then the remaining amount he wanted me to pay through EMI, I asked why you are taking the full amount now, however I did the registration and wanted to give a try first, on this he said that it is the process and after completing...

Hy, I had purchased an online course for class 9th on September 2022. But now I want to return the course because student is not able to continue as he is feeling more comfortable in offline study than online course. So i want to return the course as soon as possible. I had already mailed and called you many times but every time you used to say that you will reply back in 24 hours or in this time, but nothing is happening. Please initiate...

I was purchased the product on 4th October 2022 Mohd. Imran
Student name - Shaiz Imran
Application ( [protected] ) or saler person will not contact for us . I send tha mail for byjus support team for refunding the amount and cancel my product but one of tha person mr .. contact but they doesn't give any clear response and they say refund is not possible because you will not given tha proper reason for cancellations . When I...

We got our daughter's enrollment cancelled from byjus within 15 days from the start of enrollment. It's been more than 2 months now but there is no update on the refund amount. I have been calling byjus customer care every week to know about the refund status and everytime I get same answer that it is in process. They took sl mm ost a month just to confirm that the study material and tab, which infact we submitted the same day we asked for...

Student name: itte venkata sai vivek
registered number:[protected]
class: 8th
WE DIDN'T GET A CALL FROM SENIOR MANAGER REGARDING CANCELLATION.
we are daily sending mails to all the byju's team, please cancel our course because as our child was not interested and have internet issues .so please understand cancel our course.

daily we call to customer support and speak nearly 2 hours.but every one said...

I purchased the educational programme on 20 sep 2022 . My child attend one week class but he was not comfortable that class so I decided to cancel immediately I informed my councellor as he already told me you have not comfortable this class please inform me I will cancell don't worry . So I trust him and informed but he not ready to do any procedure and told me to you attend next one week class you have time to cancel. Lastly after 15 days...

Highly unsatisfied with the marketing professionals of Biju's. They just mint money to make there numbers and achieve sales target & not picking the calls after that..

We had very clearly mentioned the slot 4.30 to 5.30 pm that we were looking for our daughter, initially they said the slot is available . how ever after making the full payment they are least bothered to pick the call and have given her some odd timings 9 pm...

SD card is not working for CBSE 9th and 10 class....

Order ID: SO-[protected]
Wanted to bring it to your notice that Byju's is portraying unfair practices and they are not delivering on the promises made at the time of sales. I had reached out to the cancellations team within 15 days of purchase as I was not satisfied with the quality of coaching and support.

The cancellation team is unresponsive and gives vague answers when a customer calls. The pricing is aimed...

Dear Sir/ Madam,

EMI Deducted two times from Byjus, past 3 days i connecting with region pursavakkam office- No proper response.
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PAYMENT SUCCESSFUL: Dear V.Prabhu .. installment of INR 4500 towards BYJUSSUBSCRIBE Loan [protected] for BYJU'S Product is processed successfully on 07/10/2022 from your HDFC BANK A/c ending with 7664. For any queries, contact our team at[protected] from Monday to Sunday...

My son name is nallabothula Yugendhar
He have taken subscription with Byju's and product delivered. Whenever we felt like it's not working, and we informed to Byju's for cancellation We did number of follow-up calls but no response till and it's not resolved yet, and mentor Manish he is talking rude and while talking they will talk nicely and comes to cancellation talking rude and telling what ever you want do like that talking please...

We had been contacted for a Scholarship programme from Byjus and had opted for learning programme. We had written to [protected]@byjus.com within 15 days of opting for it on Oct 5th. Even after mutiple follow ups we are not receiving any calls. On oct 14th we had received a call from Senior Manager Kiran kumar and had spoken with him for 30 mins and clearly communicated that we wanted to return the materials and proceed with the cancellation....

The course punched by Byju’s (for 6-7-8) is different from one bought (7/8/9) . They could not fixed in almost one month, didn’t send the purchased Tab abd SD card. Did not do any class for 7th grade ever.

Now even after cancellation request sent formally to emIl, not closed the course or money refunded.

Student Name : Tanushka Bhaumik
Grade : 7
Order ID : SO-[protected]
Registered...

I have taken subscription with Byju's on Sep 3rd, 2022, and product delivered on Sep 7th, 2022, by giving 2 weeks trail basis. Whenever we felt like it's not working, and we informed to Byju's for cancellation on Sep 21st, 2022. We did number of follow-up mails and calls but no response till and it's not resolved yet, please do needful....