BYJU's Complaints & Reviews

The course punched by Byju’s (for 6-7-8) is different from one bought (7/8/9) . They could not fixed in almost one month, didn’t send the purchased Tab abd SD card. Did not do any class for 7th grade ever.

Now even after cancellation request sent formally to emIl, not closed the course or money refunded.

Student Name : Tanushka Bhaumik
Grade : 7
Order ID : SO-[protected]
Registered...

I have taken subscription with Byju's on Sep 3rd, 2022, and product delivered on Sep 7th, 2022, by giving 2 weeks trail basis. Whenever we felt like it's not working, and we informed to Byju's for cancellation on Sep 21st, 2022. We did number of follow-up mails and calls but no response till and it's not resolved yet, please do needful....

I canceled my subscription plan in the last week only after making multiple calls to customer care.
After one week got a call from Krishna Kumar(Praveen) to process the cancellation request.

As per the discussion received in an email from Byjus, it is clearly mentioned if someone cancels a plan during the trial period, no extra amount will be charged, today Krishna Kumar called me and asked for bank details to transfer...

I want to cancel BYJU'S IAS course because I want to join Offline Classes.
My Loan Id [protected].

Order ID: SHO2-SS01-[protected]
Registered Mobile Number:[protected]
Registered Email ID: [protected]@gmail.com / [protected]@gmail.com.

Tring more call and email but not refund and cancel my subscription...

Hello sir, I am Ruma Bose from Kolkata. I have canceled my son's class from byjus within 1 week of my booking but it's been almost 2 months since I have called them but not getting any help regarding my refund. Kindly help me out.
Thanking you
RUMA BOSE...

2 month back a sale person named vamnshith ([protected], [protected]) came to my house to sell the product of byjus. That time he convinced us to purchase the product and took details of credit card to make EMI. Also assured that amount will refund within 15 days if you don’t want to go ahead. Next day my kids told not interested to additional tuition (byjus) but want to join other extracurricular activity. Quoting the same reason I requested...

Hello

I enrolled my son (Yuvraj Shrivastava - 1st)for this classes on 13th of October
I would like to cancel it as I did not consider my financial situation.

I called the customer care on the same day they said our senior will call
regarding cancellation and how my money will get refunded.
They called and without listening my concern their manager cut the call.

And you guys...

Hello

I enrolled my son (Yuvraj Shrivastava - 1st)for this classes on 13th of September
I would like to cancel it as I did not consider my financial situation.

I called the customer care on the same day they said our senior will call
regarding cancellation and how my money will get refunded.
They called and without listening my concern their manager cut the call.

And you guys...

I have submitted a cancellation request in Byjus and my request number is 40429428.they said that I get a call from byju's senier manager soon.I have not received the call or any massage from them.I want cancel my application and stop EMI...

My cousin Kathirvalan purchased a course from Byju's Aakash for Rs. 52885 on May 9 2022.
SO: SO-[protected]
Since the course contents were not helpful for him, we initiated a course cancellation and partial refund on July 26, 2022.

It's been almost three months and I haven't received any refund as of Oct 15, 2022.

I've called and mailed the Byju's customer support multiple times about the refund...

Hi Byju's Team,
We had opted for Byju's learning programme and the product was delivered on Sep 21. There was a 15 day trial period and also Byju's had promised that it can be returned back within 15 days or any time during the course if we are not satisfied.
We had written to Byju's team for Cancellation at [protected]@byjus.com and had got the cancellation request no. as 40125623. We also had registered the cancellation...

I have called byjus customer care and spoke to them severel times I think nearly 8 times to stop sending messages. Everytime they used to say that they will unsubsidized or stop sending messages even I did OPTOUT severl times. Still the issue is not resolved. I am literally getting frustrated and will approach legal way for my mental harassment....

Hi,
I purchased course on 25th August, got the tablet on 28th, and dropped a cancellation request on 6th September. But till date my problem is not resolved. I want refund....

I paid full money but emi still running . stop emi and refund my money...

I have registered for BYJU's class for 4th grade for my son. After attending the classes found the syllabus not matching with the school syllabus and also it is very complicated for my son to understand the classes. Since we are not happy sent a cancellation request to [protected]@byjus.com and contact support at [protected] every day but the support person informs us today that before 8 PM you will receive a call from Team. Please let me...

One day i have a project so i login in byjus with my number so they taken and called you studying school 12 or 11 asked and we said 11 they our byjus has neet jee coaching you can join said okay said and after a week a madam came and Councelled me and paid 5000 and i continued the plan for 4months and due to some personal problems I have need to cancel my byjus plan so i have called and asked they to mail and send the details given there...

The sales guy pitched some 'Tablet learning program under a scholarship'

The sales guy asked the student and her mother to click a selfie, which they clicked. After some time the sales guy asked for the student 's identity card and mother's aadhar card. He straight away clicked pictures of these documents, without even asking them.

He further insisted and said that this scholarship test is only valid till today...

My name is Sanjay Garg and my daughters name is Ritika Garg, we
purchased the byjus course for class 7-8 and 9. When I purchased this course she was in 8th Grade in ICSE board in Pune, Due to COVID and some personal reason I have to shift to Indore and she got an admission in 9th Grade but in CBSE board.
She is very good in academic and 95+% marks student.

I requested to Byjus to change the syllabus to CBSE for...

I was purchased the product one month's back and I am applied for the the refund on 12th September and after multiple mail i have received call from them from different department but till date i am not getting my refund.
i paid 83000/-

Name: shruti Patel
Order Id: BYJSSE[protected]
Mobile No:[protected]
Complain No: 38870075 dated 29th Sep...

I want to cancel subscription. I also informed byjus team within 15 days but they not cancelled my subscription and they are not responding to my call. Now it became one month they not cancelling my subscription
Sumit Sisodia...