BYJU's Complaints & Reviews

Hello,
I am yogesh Ghare My financial situation is not good and my children is not able to use this product so i am not able to pay your fees so please take back your tablet (pad) and please send me your address where i send this product for refund .
My register Email Id is - [protected]@gmail.com
My register Mobile No. is [protected].& Alternate no.[protected]
Please Consider my request and grant Permission to do...

The Byju comapny personal had assured that, after 15 days when company personal calls you can opt for cancellation if the ward is not satisfied with the course, for which the company has failed and is harrasing with messages to complete the payment....

Hello

We had purchased a course for our kid who is in 10th class. He is not studying from your tablet and he is going very depressed and it is not any given any help to us. The product is not for us. We don't want to continue the course. We had purchased 10th to 12th course neet for 1 lakh 20 thousand. Kindly help in returning the product....

I have purchased Byjus course (LKG-3std) after that we requested for cancellation due to my financial issues and my daughter health issues.

We requested to cancel it and got canceled after so many days, but still my EMI's not stopped, loan department people are daily calling and sending messages asking to pay the EMI's, it's becoming daily metal pressure for me.

I have informed the same Byjus team about that...

I was sold BYJU's subscription with a 15 days full money refund guarantee, but I don't see any proper response from BYJU's staff, even after multiple follow-up via calls to their customer care number or emails. I don't get a proper response but only as 'Our Senior Manager will call you within the next 24 hours to help resolve your concern in the best possible way'.
I have not received any call or email from any Senior Manager from...

Sir maine 3 mahine pehle aakash byjus ki online classes liya 90000 me isme unhone mujhe tab or books diye or maine abhi tak 23000 de chuka hu or meri har month ki emi 6667 ki rehti hai aab mera bhms me addmision ho gya lekin ye cancel nhi kr rhe hai mera product or refund bhi nhi karenge bol rhe hai or bol rhe hai ek link send karenge usme 19000 dal do to cancel kr denge aisa bol rhe hai sir 😞😞😞😞...

My daughter is studying in Class 4 in Kendraya Vidyalaya in New Delhi as the education in the school is below par from her earlier school as observed by us. So, we were looking for an online tutor/education for building up confidence and personality development in her.

Unfortunately, we contact Byju's, Mr. Shubhanshu Singh had discussed the things with us and obtained all information about my child and arranged counselling,...

Hi, I have took BYJU'S subscription for my daughter (Shree Vidya) for 1st to 5th class. Which cost me 88000rs/- (down payment of 18, 000rsl-, Byju's advantage EMI option of 70, 000)and after using the course more than 2 months. I understood that course is not useful for my daughter as she is having trouble understanding the English. So I have mailed the BYJU'S team on 18th Sep 2022 mentioning above reason for cancellation....

I have paid the Tution fees for Byju's Gradeup program for AE/JE EXAMS. I HAVE CALLED SO MANY TIMES, but the Sr Adviser Karan everytime saying that i have send the query to the backend and the course will activate within 2 hrs, but the is yet not activated, I have purchased the course on 28 September 2022, and paid all the fees to Byju's, but they are fooling me. From tomorrow itself they are not receiving the calls. Please register the necessary...

Dear Sir/Madam,

This matter has been running for the last 3 months
I have received memory card but corrupted after some time and reissue new memory card courier was received but not received of memory card in box. old memory cards have been exchanged with couriers . student problems face daily but have not resolved till now today
STUDENT NAME : MUSKAN
FATHER NAME : SURYA PRKASH

Thanksbr...

Product purchased on -- 23 aug 2022

Price- 35, 000

Refund policy mentioned for 15 days from the day when the product arrives.

We requested the refund request on the 12th day, but there is no response from the team.

After a long follow up, some one contacted us and told that refund is not possible with some silly reasons.

Name- Hemavardhani
Number- [protected]...

Byjus — cancellation and refund
Name hemant sharma
Mail I'd [protected]@gmail.com
Contact No [protected]
from Kota
21/05/22
I was purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team for refunding the amount but one of the person ms swapna contact but she told refund is not possible because already two months is...

I was subscribed to byjus app for my ward and the next day i cancel the subscription and i didn’t even received the SD card . But I was daily calling the mendor customer care number everyday to cancel the Subscription but nothing happened and today i got an email from avanze finance that saying 95000 rupees has been disbursed to Byjus app. But my cancellation request already raised to Byjus App and Then why this amount of 95000 is disbursed....

Name - Sanskruti Ritesh Sahare (Jalgaon, Maharashtra)

Register phone number - [protected]

I'd No - SO-[protected]

We have been trying to return the tab book we received for the past few days but your colleagues have been giving us vague answers and are keeping our calls! But please take note that I need to return our money and stop this here or else I will take this crime on byjuss colleagues....

I am trying for cancellation for about three months.please give the refund immediately otherwise I will file a case against you....

I want to cancel my subscription I have purchased 11+12+NEET Subscription
and now I want to cancel my subscription because I have bad learning
experience with Byjus and Byjus also not provide the live classes.
Please call me on:[protected]

Thank you...

We registered to Byjus for my ward which in 8th class & make fees Rs, 43000/- on condition of it is cancel within 15 days from registration but after request not any process for cancellation of my product.
My ward do not want to learn with Byjus.
The name of the Counceller of Byjus is Yash Dastur & his mobile no is[protected].
Pl help us....

We had taken a program for my kid for 15days which is free, we received the product on 5th of August 2022. Before completion of free period we raised a request to cancel the program on 16th August 2022 through mail and from there I’m mailing and calling them to cancel the program they are not responding. After calling so many times to customer care and trainer, they sent One of Byjus representative came to my home and inspected the Tab...

Respected Sir,
With Due Respect I Beg To State That I Had Taken Byjus Subscription At Rs.5000 On 13-09-22 And The Educational Supporting Materials Reached My Home Through Courier On 17-09-22. As Per The Terms And Conditions I Write A Mail To [protected]@Byjus.Com That I Want To Cancel My Subscription And Refund Due To Some Personal Problem. But They Call Me And Asked To Reduce The Charges But I Said I Have Some Problem Please Cancel...

We subscribed to the Byjus course (LKG-2std) on 16/09/2021 after some days my daughter didn't use it and not showed interest in this course so we planned to cancel the subscription.

We requested to cancel it and got canceled after so many days, but still, we didn't receive the refund amount, and also the EMI's not stopped, loan department people are daily calling and sending messages asking to pay the EMI's, it's becoming daily...