BYJU's Complaints & Reviews

Dear Team,

Student Name - rohit
Register Ph. No. -[protected]
Register Mail Id [protected]@gmail.com
Father's name - hemant sharma
Course - byjus classes
Date of Registration - 16 may2022
Full Course Price - 40000
Down Payment - 5000
Loan Amount - 35000
Order Id - SO-[protected]
Date of Course Delivery -21, 05, 2022
Date of Cancellation -...

I av...

Hello,
We have subscribed BYJU's for my daughter (Aarohi Abhijit Chavan) from grade 3 to 6 in Jan 22.
After try of several days, it seems that it is not effective learning as well as we feel that it is not useful subscription.
We would like to cancel the subscription. Till date we have paid lot of our hard earned money. But now we want to stop it.
Please cancel the subscription as well as stop the EMI/monthly...

Dear Aakash BYJUS..

I have joined my son in Aakash BYJUS a month and half ago…till now books not send…you took the money and not bothering at all…

Your customer care services are pathetic…they will hang up our calls without solving the issues…

Mentor by name only…Berber her/his number…we can reach…

There is no one is there to contact…

Sometimes…people...

I registered my son for Byju’s classes in June and paid 5k + 90k. Made numerous requests via email and customer care to cancel membership & refund the amount upon dissatisfied with quality of classes. No response till now from almost last 2 months. Urging you to refund ASAP...

I have raised a cancellation request to BYJU's with in 15 days.
BYJUs has made all false promises and none of the promises has been met.

The request number is: 38133436

We want to cancel Byju's subscription on an immediate basis due to
following reasons:
1) The online classes assigned are not the correct classes and those are
some old running batches with doubt sessions, and it's a...

Hello Team/Meena,

After 9 months you are telling me my request will be closed, how it's possible, only you have done EMI for 12 to 24 months and still have not received any mail of what you promised...

Am asking direct questions to you, every day I am calling & sending mails to the cancellation team of cancellation, these days what they are doing.

It's totally irresponsible of your's and when...

We enroll our ward for three years course of BYJU's on Sunday i.e. 11/09/2022 at night and due to family medical emergency we dropped the plan and informed the same to BYJU'S through their mail id ([protected]@byjus.com, [protected]@byjus.com and customer care number [protected]), .we didn't received any acknowledgement from them regarding order cancellation and payment refund. Everytime we call them, executive states that they will arrange...

I am taken educational subscription by off line with byju's employee name Gyanendra Tripathi on dated 28.08.2022 with registration fee amount Rs. 5000.00 and balance amount 68000.00 processed through loan.
He told me if you are not like my subscription within 15 days you can cancel and refund your amount.

I am mailed to byju's website ([protected]@byjus.com) for cancellation of registration / subscription on 03.09.2022....

Myself Om Prakash Shaw I want to say that I will registered a cancel email or call reason counseller say me that the company offers me Rs 10000 full course and he convince that I will pay 5000 as a down payment and I will pay but then he say that you verify a loan verification as 67000 then he say you cancel this course so I registered my case in 30 july 2022 since today my course is couldn't cancel please help me because my father have kidney...

We have paid Rs. 63000 for Learing Course but atthe time of taking course the counselor Mr. Urvishkumar Soni has promised that in any case if student do not understand the course or if we do not want to cointune the course than within 15 days we can make the cencellation request and claim the refund for the amount paid.This also has been written in the email provided my Mr. Urvishkumar Soni that within 15 days of observation period we can...

Hi

I want to cancel my son Hridhan's trial class of Byju's.

When your councilors Vashimbhai and Brijrajbhai came to our house, they told us that you can do Byju's trial class for 15 days, but for that you have to deposit 5000 rupees first, only then the trial class will start and after 15 days you have to cancel. If you want to do it, you can do it and if you want to continue the class, you have to take a loan....

I paid full upfront payment for 3 years for my son and 5 years for my daughter. The payment made on 23rd Aug 2022. Till now i don't get any communication regarding the tab delivery. I did multiple followups and the customer service is saying they don't have much knowledge on why the order is not processed.
Need immediate intervention...

I am Aritraa Banerjee, a student of class-6. 2 months back, The employee of Byju's came to my house named Mr.Anubhav Roy and Mr.Swaraj Ghosh. He made my parents sign in some papers and which also consist of some loan papers and made us join in Byju's. Then I received a broken tab. I applied for refund of tab and for cancelling the Byju's contract within 15 days.But they ignored there 15 days refund policy of tab. They also didn't cancel my...

I am not interested in online classes so please cancel my course and refend my money...

Almost from 8 months I am keeping on complaint about charger, still it is not resolved....

Byjus is a fraud team company. Their complete team always do fake commitments. I was take a trial package for 15 days for online classes for my daughter who read in 4th class SCR Public School. On Counseling time counselor was told me that if within 15 days we don't like their products then complete package will be cancel and complete money will be refund. But after join online classes me and my daughter found that it is totally wastage product...

I have paid 13000 for online classes, my son attended the class only one session. They told we can take through laptop but it was not working. My But my son told the classes are not worth but just read out of videos already provided, I gave the request within 15 days. They asked me to send bank details several times but still they didnot send out the money. They are cheaters...

I mailed a complaint about the cancellation within 15 days of course because we are not financially capable but now they are not responding and just giving reason that we cannot cancel we can just reduce the course limit and loan...

It's been 2 months since we have reporting them to cancel it but they are just neglating. I don't know how good u people teach but when a student is not interested u cannot make him to sit and force him. And either way u people are not cancelling. So I have decided file a case on your company....