BYJU's Complaints & Reviews

I want cancellation, Please help me resolve my issue....

I want to cancel my kid class but nobody responding please cancel our admission plz...

Please help me For cancellation and resolve this here are the details....

I have taken offline admission in akash + byjus . So ihave to cancelthe loan and refund my money as soon as possible. I also sent many mail to support team. Please solve my problem otherwise i will register f.I.R against byjus company...

My previous complain is not solve by byju's and you please solve my problem...

Sir from 6 days i daily call your CUSTUMER care to cancel my son registration bcz my son cant uderstant online class I do registration 7.8.2022 after three days 20.8.22 I complaint that i want to cancel my son registration but every day CUSTUMER care say sr manager call you today but till time call not come plz sir request refund my 10000 rs and cancel my registration and emi
Register mobile no. [protected]...

We already informed to the manager regarding the admission to hostel of my child, Itika Kanrar. We requested them many times to shift the class on Saturday or Sunday. But after lots calls also the class was not resumed yet.

We are paying the amount every month without geting any class for my kid. Please resume the class or stop the payment....

Regarding cancellation of my byjus course, Although we have sent mail to byjus team which was adviced by byjus representative.now they are ignore my calls and mail reply...kindly do the needful at earlier as possible......

A student who not want to study online on byjus learning application and we want to cancel the admission from byjus.but byjus customer and mentors not cancel it .they say we have a policy of cancellation under 15 days of admission.but a counsellor of byjus, name is Shashank Suman they say to me on the day of counselling, that whenever you want to cancel the admission, so i not agree of byjus policies, they force me to pay emi but student...

We bought Byjus Tuition package for my son paid 10000 and remaining 40K/12 monthly installment on insistance of the sales person.

The sales person told us that if not satisfied the cancellation can be done anytme.

We realized the coaching had deteriorated my son's perfomance in the School.

When we requested a cancellation after 1 month they are saying we cannot do that and insisting to continue.br...

I order my book 2 month ago but I do not receive any books from byju's they promises to deliver my book in 15 days but it is going to be 2 months my preparation for class 11th + NEET STOPPED please help me...

I have already applied for Cancellation Of Course within 15 days as per cancellation policy, But Still It Was Not Closed and whenever making calls to customer care always same answer will arrange a call but no call at all.
I have sent a mail also on [protected]@byjus.com id but received response "We have raised a priority request with the concerned department regarding your concern and they will resolve the same at the earliest"...

The byjus sales person do fake promise and cheating.
Byjus Teachers guidance also very worst. Wast of money, even when i ask them to cancel the course. They refuse my words....

I have registered cancellation request for refund of my money on[protected] but till the day i am not receiving my refund nor any response from Byjus.

I have sent email to [protected]@byjus.com and cancellation team and every day calling to customer support but no one listening to me nor refunding my money.

Request you to please refund my money as am not able to pay the EMI amount.

Thanks and regards,...

I have cheated by byjus selling the wrong product. Now I have requested for cancellations within given time but not getting any response from them. Please help me to resolve my issue....

I had bought byjus app for 45k for which I had paid initialamountvof 5k and rest 40k I had agreed to pay in 12 EMIof Rs.3333/- but I didnot like that app and applied for cancellation within 15days and that time there executives offered me a discount and informed me to pay only 28k. But as the EMI was fixed for Rs.3333/- they told me that after 9 months of payment they shall refund the excess amount of 1997 to me back ( 3333 * 9 = Rs. 29997/-)...

This is RAHUL KHARWAR, I've applied byjus cancellation department for cancellation since 22June 2022. Applied within 12 days of receiving the order.

Request ID: 34931220

The customer care team only assures the call back from the Sr. Manager every time called and have not received the calls from the Sr. Manager till date. Its really unfortunate and frustrating as there is no such team who can really take the concerns...

Dear Sir,

I was offered byju's class initally as free for my child but the teacher which came to my home told a diffreent story. I somehow agreed to purchase the course after they told me that I can cancel this order within 15 days, if you are not satisfied.

Now I am trying to cancel my order from the last 10 days but nobody is listening and they are insisting me to have these classes.

Please...

Rohan Shet (rohan.[protected]@byjus.com) visited my home at 07:45PM on July 23, 2022 and wasn't leaving till I make the payment. So I made initial payment at 10:30 then he left. He assured it will be refunded if I cancel at any time. Once he left I checked about it online and I didnt like it so requested for cancellation immediately. Since then I am struggling between Customer care, support team, cancellation team, Rohan and his manager Arjun (arjun.[protected]@byjus.com)....

Sir byjus Wale sunne ka koi namm nahi le rahe hai please help me byjus wale bacche ko samga nahi pa rahe hai but aur koi response nahi de pa rahe hum khud unhe two months se call kar rahe hai aur mail bhi bhej dete hai phir bhir bhi koi response nahi aata hai please help me my son Ujjwal 6th class ragister number [protected] hai...