Claimed

Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

1.2
Last updated Jul 11, 2023
Complaints 2256
Resolved
526
Unresolved
1730
Quick Links
Statistics
Share
Contacts

File a complaint to Calcutta Electric Supply Corporation [CESC]

Having problems with Calcutta Electric Supply Corporation [CESC]?

File a complaint and get it resolved by Calcutta Electric Supply Corporation [CESC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Uttam Dawn
Jul 9, 2021
Report
Copy

Wrong Bill Generate for June 21

Address:BOSE PUKUR PRANTIK PALLY, KOLKATA 700 042

Payment against the bill of May 21 of Rs. 670/- done on 4.7.21 with Transaction Ref No: VCPI[protected] through online banking but still date not received/updated by CESC and generate wrong electricity consumption billing amount of Rs. 1, 380/- for the month of June '21 (consumer no. : [protected], customer id: [protected], Bill No.:[protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aisha bbarti
Jul 8, 2021
Report
Copy

High electric bill 04000895678

Dear team,
This complaint is in regards to the high electric bill as from 2 months I am observing this. We have less usage of power comparatively last month I don't understand y there is a miscalculation of reading leading to high bill.
Customer id: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MaheshShah110
Jul 8, 2021
Report
Copy

Excess Bill Amount Charged

The bill is of exhaustive amount and the reading of 547 units cannot be mine. Kindly verify the reading and refund or adjust the excess payment made by me under protest in future bills.
ID - 23414...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Team,
Every month when the person came in to take reading he told that name is not reflecting so as to take the consumed units, now this is high time in a row.
Also we are consuming the units and presently consumed units is 700+. we are also receiving the bills with Zero amount which is not OK.

I went to North regional office during lockdown and show them the meter screen shot, they send a bill of INR 5000/-...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yeeeeeet singh
Jul 3, 2021
Report
Copy

Fluctuation in voltage

Address:6,mandeville,gardens kolkata 19

For the past two years, we have been provided with temporary overhead wires from the electric pole No.516.In the last three months the problems have been severe starting from short circuits to fluctuation and voltage. We are living in constant stress and evertime we call your team, there is no rapid action taken....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshit Sadani
Jul 1, 2021
Report
Copy

Accessive bill by manipulating units

Address:41 upander chander banarjee road kolkata 54

I have been charged a lot there must be mustike in recording the units or it is being manipulated please see to it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
ppphj
Jun 30, 2021
Report
Copy

Cesc

Address:champatala bazar sankrail
Website:www.cesc.com

Sir i have not got my transaction slip after making payment of Rs 2950 in customer id- [protected] kindly send the transaction slip in my email id- [protected]@gmail.com or phone no- [protected] as early as possible.
date 30/06/2021...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
scinfo9
Jun 29, 2021
Report
Copy

Excessive bill by adding wrong units charges

CESC doing conspiracy against good paying customer by manipulating units charges in one month low and then next month excessive high so that they can take high amount of high rate slab charges. When they do such things they will not send sms of meter reading like this and I also did not get. When I phoned them they said it was mistake by person who took meter reading, they admitted, then I said to them then why should I pay high slab rate,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:34A JAINUDDIN MISTRY LANE KOLKATA 700027, CHETLA

Dear Sir/Ma'am,

I am domestic consumer of electricity under the CESC Ltd customer id [protected] I regret to observe that the electric bill for the month of MAY 2021 (Rs.1500.00) seems too high in relation to other bills of the previous months .
My six months consumption is as follows :
November[protected] units
December[protected] units
January[protected] units
February 2021...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avi_009
Jun 24, 2021
Report
Copy

Excessively high bill

Sir, I'm a customer of CESC for several years but never faced such a situation before. We have two meters in our residence, one of which is with Customer ID - [protected] . This particular bill is showing excessively high amount (₹1190) that usual for the month May 2021 having a due date of payment 29/06/2021. We generally pay ₹150 to ₹300 for this particular billing ID. Even the payment of last month was rs- 180. But this time we got...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nabish
Jun 24, 2021
Report
Copy

High electricity bill per month

Address:Nizam Palace, old type-1, flat no. 29, 234/4, A. J. C Bose Road, Kolkata

I am writing a complaint in regards to the high electricity bill i.e., ...
Helpful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prajit Sarkar
Jun 23, 2021
Report
Copy

Abnormal High Electricity bill in may'2021

Address:CESC, North Suburban Regional Office, 32 B.T.Road, Kolkata-700058

CUSTOMER ID: [protected]

Sir,
I am writing a complaint in regards to the high electricity bill i.e., units consumed 366 units in the month of May'2021.
I know that I have not been using more electricity than before and I have not been using any power-consuming large electrical appliances particularly in this month, even during lockdown period in the year'2020(mentioning May'2020) only 240 units was consumed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok hazra
Jun 23, 2021
Report
Copy

Meter not properly working

Address:80a dakshin behala road

When meter connection is off meter remaining on.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.cesc.co.in

Sir,

This is to draw your kind attention to the frequent low voltage that is faced by me for long days. The problem is mainly raised generally after 11 P.M. in the summertime when the natives are operating their ACs and when any heavy machines like Mosaic Machine and Marble cutter Machine etc. are operated by my natives.
Low voltage does not permit our lights and fans to operate at that particular time. It puts me into...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mubasshar Shams
Jun 21, 2021
Report
Copy

About extremely high Bill

Dear Sir,

I am writing to point your attention towards the above-noted subject.My Coustomer Id : [protected] Recently I have received the bill for Month of MAY 2021, which is much higher (5490) than my usual bill amount. My last 3 month is INR 410 for the month of Feb 21, INR130 for the Month of Mar 21 and INR160 for the month of April 21.This concerns me a beat since lately I haven’t used any electrical appliances that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Sir
I am domestic consumer of electricity under the CESC Ltd customer ID [protected].
I regret to inform you that the electric bill for the month of April 2021(Bill No. [protected]/04212) amounted Rs 2930/- which was paid on 19th May 2021 through Google pay with ICICI Bank amounted Rs. 2900/- vide UPI transaction ID[protected]screen shot attached).
Therefore I have received Current month bill which is showing...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ghoshsumana
Jun 19, 2021
Report
Copy

Loadshedding for 3 days

Address:B2-80/b New Pollyshree Bhandaripole kolkata- 700024

When will the current come in Pallishree area? It's already been 3 days. The current has come to the surrounding area but did not come to pollyshree area.
Try to understand that I have exam on Monday. Please take a step as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Please refer to
Bill No.[protected]/05210, bill date: 15/6/21
Bill for May, 2021
Customer ID: [protected]
As per my electricity bill, there is nothing written in previous reading but present meter reading is 4148. It is written that unit consumed is 136 Unit. Please clarify your calculation of 136 Unit.
My connection is more than 11years and my consumption of electricity is very less as we do not have electrical...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Udayb77
Jun 18, 2021
Report
Copy

No power supply for last 7 hours

Address:164 A beni master lane, sarsuna, tetultolla bus stop

From the last night in my house and surrounding there is no power supply..

My consumer no. Is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
muk3274
from Kolkata, West Bengal
Jun 17, 2021
Report
Copy

Increase bill amount

Address:Kolkata

I have ten years old all bill therebut in this my every month bill generate amount 500 plus and nothing more but from this 2020 i received 1000+ amount bill amount in my house have one tube ligh two fans but it working sometimes only one tv but it will working on night time only and one water pump moter it will run every day 10 minutes only then just tell me why i received 1000plus amount i will show u my all bill last from ten year's but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy