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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
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Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 101

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K
kali prasad gupta
from Delhi, Delhi
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Excess Billing

Address:Kolkata, West Bengal

Excess Billing extra billing dear sir, I Kali Prasad Gupta consumer no.[protected].I have received Higher Amount of bills every month due to irregular reading of meter, more than of my uses and other causes. I request you to kindly look at the matter & oblige. Thanking you. yours Kali Prasad Gupta Consumer No.[protected] Contact no.[protected]...
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Sampurna Sarkar
from Kolkata, West Bengal
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abnormally high electric bill for the month of May,2014

Address:Kolkata, West Bengal

To The General Manager, Customer Relation, This is to inform you that my CESC electricity bill for the Month of May goes up to Rs 5550.00, and the consumed unit was 676, whereas unit consumed in April, 14 was 140 unit . I'm using same electric equipments for last 2 years, but suddenly the consumption went up in this month. Is it possible??? There must something wrong with the system. Kindly do a thorough revision of my CESC connection and...
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Address:Howrah, West Bengal

Dear Concerned, This is to bring to your notice that I am facing absurd increase in my billing amount for last two months. My Consumer No.[protected] & Customer ID : [protected]. My Address Is 37, Swami Vivekananda Road, 1st Floor, Flat - A, Howrah 711101, LP 224/3. Please Look into it and solve the Issue. Regards, Sarbannita Sarkar . Ph. [protected]. I also request you to please check my meter and line also....
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T
Tuhin Deb
from Kolkata, West Bengal
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Over Bill For The MonTh Of April'14 & May'14, Consumer No. 08060033008

Address:Kolkata, West Bengal

I have astonded to find that the electricity bills for the month of April'14 is Rs. 4573/-& May'14 is Rs.7731/- are extremely high and beyond my comprehension of actual usage You may be noted that the corresponding billing for the month of April'13 was Rs 2870/- and May'13 was Rs.3060 Kindly check the bills immediately and arrange for immediate refund of excess billing amount failing which I have no other alternative but to refer...
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chakr74
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Absurd increase in billing amount vide Customer Id : 48001080238 Consumer No. 48137142001

Address:Kolkata, West Bengal

Dear Concerned, This is to bring to your notice that I am facing absurd increase in my billing amount for last few months. My Customer Id is [protected] and Consumer No. is [protected].My address is 2ND-FR;FL-2A, A-106, H-94, LAKSHMI NAGAR COLONY, Lichubagan, Dumdum, Kolkata 700074. Attaching herewith the bills for last 6 months. Please look into it and resolve the issue. Regards Soumyajit [protected]...
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G
gpsaha
from Aligarh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false meter reading

Address:Kolkata, West Bengal

REF : Consumer No.[protected]/ Meter Sl No. 3233960 The above meter has not in use since more than One year due to construction work of that Building and written application had already given to your office. The present meter reading is 3060 (as shown in enclosed Photo taken on spot) but wrongly it had been noted as 3860 in you Monthly Bill of May'14. Due to error in Meter Reading monthly Bill wrongly raised to Rs.3080/-. You...
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S
ssamanta
from Razole, Andhra Pradesh
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Erroneous Electricity Bill for May 2014

Address:Howrah, West Bengal

Please arrange to rectify and to re-submit Electricity Bill for May 2014- Consumer No. [protected], considering excess amount of Rs. 706.23 as mentioned in April 2014 bill. Bill for month of April & May 2014 is attached herewith. Your immediate action /response is awaited. Thanks and Regards, Sukumar Samanta, Ph. no. [protected]...
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C
Chanchal Kundu
from Mumbai, Maharashtra
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irrational high electricity bill for last month, may 2014

Address:Kolkata, West Bengal

to General manager, customer relation, kindly explain how did my CESC electricity bill for this month goes up to Rs 3000.00, whereas my previous month bill was only Rs 1250 (approx). I'm using same number of fans, light, air-condition machine (one only) for last 3 month, but suddenly the consumption went up in this month. is it possible??? there must something wrong with your system. kindly do a thorough revision of my CESC connection...
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N
nkde
from Mumbai, Maharashtra
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Very high monthly bill in consumer no ;50471007007

Address:Kolkata, West Bengal

No consumption shown in april bill, whereas 656 unit consumption shown in may bill../
Tarriff poped up due to this issue ../tariff must have been calculated on above 300 unit category ../ thais has to be averaged out and accordingly correction is requested to be incorporated ../...
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H
hasi_ray
from Kolkata, West Bengal
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Theft of electric power

Address:Kolkata, West Bengal

I am very sorry to draw your attention repeatedly regarding the power thept. I already loged a complaint in 28th September 2012 by submitting a hard-copy of my letter that I am getting excessive meter-reading that I never expect. I know very well how to estimate the power consumption.
I am unsuccessful to get your kind attention.
Please note my meter readings how it is increasing day by day. See my readings in 2011, then 2012...
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A
ASIMC
from Kolkata, West Bengal
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Excessive and irrational billing during the last one year

Dear Sir/Madam, I have been noticing excessive and irrational billing for the last one year. Even when we were out of the town for 14 - 15 days during the Pujas or summer holidays, the consumption o[censored]nits shown in the bill could not justify our absence. I don't know what kind of meter you have supplied where a person's absence is also taken into account. In the last month, (May 2014) we were out of station for 12 days. But to my utter...
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M
madhabisinha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Increased units showing up after increasing the meter load

Address:Kolkata, West Bengal

Dear Sir/Madam, We had applied for installation of AC and our meter was upgraded but I find the number o[censored]nits are increasing at a very high rate even when there are same usage as before. Would request you to please look into the same and do the needful to ensure that there isn't increased meter unit reading even with equal usage.. Many thanks Consumer No : [protected]...
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Address:Kolkata, West Bengal

dear sir

your bill for April 2014 shows quite excess charges charged upon us .. it never happened earlier. our consumption pattern is same as usual. pl look in to the matter. verify and give us suitable relief. however we have paid your as usual. but we hope you will take suitable action and will do the needfull.

saroj newatia
cell [protected]
211/1, sarat chaterjee road, laketown kolkata 700089...
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P
partha datta
from Kolkata, West Bengal
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I want new electric connection

Dear sir, I applied for new connection on 20th, March 2014, Reference no - 07/02455/14(form no - [protected]). But after the inspection is over by the CESC team, I can get any farther information about my new connection. This connection is very important to me to provied air conditioner in my home. I will be grateful if you kindly assist me in this regard. The details are furnished bellow Name -------- Krishna Datta Supply on --...
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Gobinda Mridha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Billing For April & May Month

Address:Kolkata, West Bengal

Heavy meter reading showing these days though our house mostly unoccupied for 8/9 hours daily.
No heavy electrical accessories used ever. We are mostly use fan, light and computer but not 24*7. We keep away from our house daily for 8/9 hours. Please address my complaint as early as possible and please ensure there are no power theft or misuse in secret way.

Consumer No.[protected]
Customer Id : [protected]br...
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Gobinda Mridha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Billing For April & May Month (Bill No. : 2704821500105142)

We are observing an excess bill amount has already been printed in Electricity bill for the month of May, 2014 and same has already been observed in last month bill i.e. April, 2014. Electricity consumption rate is common for last 3/4 years and we are not using any extra electrically operate equipments in these days. Monthly Unit always showing high for last two month and as according to last year consumption it crosses the boundary. We...
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Chanchal Kundu
from Mumbai, Maharashtra
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excessive and irrational bills

Address:Kolkata, West Bengal

there has been excessive amount of electricity bill for this mo (Rs 2997) compared to last mo (Rs 1250) for my residential connection, when my consumption remain same throughout last 3 months. how this is possible? there must be something gone wrong on your part. kindly let me know, please rectify and revise my bill amount. consumer no [protected]...
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CKTUSHAR
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ref. No. 02/03626/14

Address:Kolkata, West Bengal

We applied for new meter against above mentioned Ref. No. 02/03626/14 on 12.03.14 and against this application as per CESC instruction we deposited Rs. 1550/- against Receipt No. P27 at Taratala CESC office. They supposed to come and installed new meter on 04.06.14. But no one came on that day. Full day I waited for them. On 05.06.2014 again I visited Taratala CESC office and they informed me that they came to our place for installation...
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rajvictor
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abnormal Increase in monthly consumption bill

Address:Howrah, West Bengal

To, The Commercial Executive, C.E.S.C Ltd, Howrah. Ref :- Electricity Bill for the month of May 2014. Consumer No:[protected]. Dear Sir, It may please be noticed that Electricity bill produced is seeming to be excessive (more than double)is spite of normal consumption of electronic so far. It also be noted that average consumption bill ranges between Rs.350-400/- per month. But in June we have got the electric bill Rs.1050 for...
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D
debasishmitra
from Ranaghat, West Bengal
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Excess billed amount for the bill for may 2014

Address:Hooghly, West Bengal

Excess amount of billed amount for the month of may 2014 bill no [protected].

Customer id [protected]

Consumer no [protected]

Total unit 244 for may 2014 as against av unit 65 over the years

Please rectify the bill though same has been paid on10.6.2014...
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