Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

To Distric Engineer
CESC Ltd
Kolkata
Subject - Rapid Fluation of Voltage at Sudhashree 1 & 2 Complex, 13333 Survey Park -Adjacent Kolkata Green & Opp Bengal Ambuja
Kolkata -700075

Consumer No [protected]-Santwana Sarkar, Line Pole No no LP-199/5/8/12/6
Contact No . [protected]
Flat -A/2, 2nd Floor .Sudhashree-1
Kolkata - 700075

Dear sir
we like to bring to your kind notice that the the problem of Rapid voltage fluctuation is still continuing for last two years of making a complaint in this regard . We all block rsesident facing the problem even using our ceiling fan in this hot & Humid climate . The Electrical equipments are getting damaged frequently . We expected that your high office will take initiattive to resolve the crisis which is continuining for last otwo years . In this regard we met you in your office one year back and explained you the problem and you assured to help us in this regard . You have have referred the matter to yur Asst Engineer and directed to meet him also personally and we met and nformed the situation . Un this area lot of New houses have come and situation is is getting worst .
The complaint made on several occasion ie complaint no 011691 dt 6.6.13, 016302 dt 19.5.13 by neighbours .
The solution to problem of voltage flutuation can be resolved only by Immediate Installation of A adequate capacity Transformer near to our vicinity will help and resolve .
May we therefore request your office to help on priority and save us from financial crisis . .Huge amount of, oney is drained to failure of electrical equipment .
Hope you will come forward and do the needful .
Resident of Sudhashree-1 & 2

Hi, This is to bring to your notice that my electricity bill has shot up abnormally for the month of may 2014. My previous months usage were always around 200 to 220 units, but this time it has shot up to 630 units and bill amount is 5210. The surprise factor is that we have not added any new electronic item in home, we don't even have an AC at home neither a washing machine, the units consumed is of tube lights, fans, TV and fridge only. My consumer number is [protected], my contact details are below: Name- Rahul Singh Phone - [protected] Regards Rahul Singh

Dear Sir, My Customer No. is [protected], I have received a Bill for 05/14 is Nil Payment. I am very much surprised that I am a regular consumer, then how the meter reading shows Nil. Please check it to your end & Oblidge. Thanking You For, Ranjala Banerjee

Excess Billing extra billing dear sir, I Kali Prasad Gupta consumer no.[protected].I have received Higher Amount of bills every month due to irregular reading of meter, more than of my uses and other causes. I request you to kindly look at the matter & oblige. Thanking you. yours Kali Prasad Gupta Consumer No.[protected] Contact no.[protected]

To The General Manager, Customer Relation, This is to inform you that my CESC electricity bill for the Month of May goes up to Rs 5550.00, and the consumed unit was 676, whereas unit consumed in April, 14 was 140 unit . I'm using same electric equipments for last 2 years, but suddenly the consumption went up in this month. Is it possible??? There must something wrong with the system. Kindly do a thorough revision of my CESC connection and consumption, please do the needful. Thanks. Prasanta Sarkar .Consumer No-[protected]. Contact No.[protected]

Dear Concerned, This is to bring to your notice that I am facing absurd increase in my billing amount for last two months. My Consumer No.[protected] & Customer ID : [protected]. My Address Is 37, Swami Vivekananda Road, 1st Floor, Flat - A, Howrah 711101, LP 224/3. Please Look into it and solve the Issue. Regards, Sarbannita Sarkar . Ph. [protected]. I also request you to please check my meter and line also.

I have astonded to find that the electricity bills for the month of April'14 is Rs. 4573/-& May'14 is Rs.7731/- are extremely high and beyond my comprehension of actual usage You may be noted that the corresponding billing for the month of April'13 was Rs 2870/- and May'13 was Rs.3060 Kindly check the bills immediately and arrange for immediate refund of excess billing amount failing which I have no other alternative but to refer the matter with appropriate authorities. Thanking you, TUHIN KANTI DEB Mobile :[protected]

Dear Concerned, This is to bring to your notice that I am facing absurd increase in my billing amount for last few months. My Customer Id is [protected] and Consumer No. is [protected].My address is 2ND-FR;FL-2A, A-106, H-94, LAKSHMI NAGAR COLONY, Lichubagan, Dumdum, Kolkata 700074. Attaching herewith the bills for last 6 months. Please look into it and resolve the issue. Regards Soumyajit [protected]

REF : Consumer No.[protected]/ Meter Sl No. 3233960 The above meter has not in use since more than One year due to construction work of that Building and written application had already given to your office. The present meter reading is 3060 (as shown in enclosed Photo taken on spot) but wrongly it had been noted as 3860 in you Monthly Bill of May'14. Due to error in Meter Reading monthly Bill wrongly raised to Rs.3080/-. You are hereby requested to rectify the monthly bill and re-generate the Correct Bill with actual Meter reading. Thanking you, Regards Champabati Saha 22/23, Laljee Shaw Street Kolkata -700 028 cont no.91 [protected]

Please arrange to rectify and to re-submit Electricity Bill for May 2014- Consumer No. [protected], considering excess amount of Rs. 706.23 as mentioned in April 2014 bill. Bill for month of April & May 2014 is attached herewith. Your immediate action /response is awaited. Thanks and Regards, Sukumar Samanta, Ph. no. [protected]

to General manager, customer relation, kindly explain how did my CESC electricity bill for this month goes up to Rs 3000.00, whereas my previous month bill was only Rs 1250 (approx). I'm using same number of fans, light, air-condition machine (one only) for last 3 month, but suddenly the consumption went up in this month. is it possible??? there must something wrong with your system. kindly do a thorough revision of my CESC connection and consumption, otherwise I have take next step. pls do cooperate. thanks Chanchal kumar kundu. customer id [protected]

No consumption shown in april bill, whereas 656 unit consumption shown in may bill../
Tarriff poped up due to this issue ../tariff must have been calculated on above 300 unit category ../ thais has to be averaged out and accordingly correction is requested to be incorporated ../

I am very sorry to draw your attention repeatedly regarding the power thept. I already loged a complaint in 28th September 2012 by submitting a hard-copy of my letter that I am getting excessive meter-reading that I never expect. I know very well how to estimate the power consumption.
I am unsuccessful to get your kind attention.
Please note my meter readings how it is increasing day by day. See my readings in 2011, then 2012 and then 2013, then 2014. You can understand why I am so anxious. I am a single person staying at my home. I have NO AC. Can you say how can my meter reading can exceed 70 unit even in summer. But you see it is almost the double that I can spend.
I am now sure that it is thept. So you please take immediate steps to cure my problem.
My Consumer No. [protected] (Old number is [protected])
Customer id: [protected]

Dear Sir/Madam, I have been noticing excessive and irrational billing for the last one year. Even when we were out of the town for 14 - 15 days during the Pujas or summer holidays, the consumption o[censored]nits shown in the bill could not justify our absence. I don't know what kind of meter you have supplied where a person's absence is also taken into account. In the last month, (May 2014) we were out of station for 12 days. But to my utter disgust and shock I found my electricity bill has reached its lifetime high. I am afraid what is waiting in the future. I earnestly request you to look through the matter and take necessary steps to solve my problem. Thanking you, Yours sincerely Asim Chakraborty Consumer No. [protected] Consumer Type - Domestic

Dear Sir/Madam, We had applied for installation of AC and our meter was upgraded but I find the number o[censored]nits are increasing at a very high rate even when there are same usage as before. Would request you to please look into the same and do the needful to ensure that there isn't increased meter unit reading even with equal usage.. Many thanks Consumer No : [protected]

dear sir

your bill for April 2014 shows quite excess charges charged upon us .. it never happened earlier. our consumption pattern is same as usual. pl look in to the matter. verify and give us suitable relief. however we have paid your as usual. but we hope you will take suitable action and will do the needfull.

saroj newatia
cell [protected]
211/1, sarat chaterjee road, laketown kolkata 700089

Dear sir, I applied for new connection on 20th, March 2014, Reference no - 07/02455/14(form no - [protected]). But after the inspection is over by the CESC team, I can get any farther information about my new connection. This connection is very important to me to provied air conditioner in my home. I will be grateful if you kindly assist me in this regard. The details are furnished bellow Name -------- Krishna Datta Supply on -- 5, Ghosh para bye lane Chatra, Serampore hooghly, 712204 LP no[protected]/5/1

Heavy meter reading showing these days though our house mostly unoccupied for 8/9 hours daily.
No heavy electrical accessories used ever. We are mostly use fan, light and computer but not 24*7. We keep away from our house daily for 8/9 hours. Please address my complaint as early as possible and please ensure there are no power theft or misuse in secret way.

Consumer No.[protected]
Customer Id : [protected]

SRI SUDHIR CHOWDHURY
133/Z RAJA RAJENDRA LAL
MITRA ROAD
KOLKATA 700010

We are observing an excess bill amount has already been printed in Electricity bill for the month of May, 2014 and same has already been observed in last month bill i.e. April, 2014. Electricity consumption rate is common for last 3/4 years and we are not using any extra electrically operate equipments in these days. Monthly Unit always showing high for last two month and as according to last year consumption it crosses the boundary. We are suspecting for power theft from our line because we are not using any extra electric equipment. So I request you people to come down in here and kindly check my line for power theft. Sir, I hope you will review the matter sincerely and kindly do the needful action against my complaint. GABINDA CHANDRA MRIDHA 133/1/E RAJA RAJENDRA LAL MITRA ROAD KOLKATA 700085 Customer ID : [protected] Bill Number : [protected]

there has been excessive amount of electricity bill for this mo (Rs 2997) compared to last mo (Rs 1250) for my residential connection, when my consumption remain same throughout last 3 months. how this is possible? there must be something gone wrong on your part. kindly let me know, please rectify and revise my bill amount. consumer no [protected]