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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 102

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N
nirunath
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Mail id, Consumer No. 08137310003

Address:Kolkata, West Bengal

Dear Sir, I could not find the right place to change my mail id and top up queries. My new mail id: nath.[protected]@gmail.com Secondly, I used to pay advance deposit through CRESS account. I would be obliged if you can inform me about how I can now deposit the advance? Hope you will respond in my new id giving details on my requests Regards Nath 10/1 Netaji Nagar Kolkata 700 040 Cell [protected]...
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D
dastidar
from Kolkata, West Bengal
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Double payment on Bill

Address:Kolkata, West Bengal

Consumer No [protected] Bill No [protected] Customer ID [protected] Customer name Santanu Ghosh Dastidar Bill amount of Rs1190 .00 for the March 2014 has been paid double due to mistake . This is bcoz i am paying through Net Banking but in March 2014 due to net problem i couldnot get confirmation whether payment has been made or not accordignly again on 29/03/14 i have made payment in cash. Ple adjust the amount accordingly for...
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D
Devesh Somani
from Patna, Bihar
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Excess Billing for the month of May-2014

Address:Kolkata, West Bengal

Sir, My Electricity Bill (Customer Id - [protected], Bill No. [protected]) for the month of May-14 is beyond possible. The net payable amount of this bill is more than 10 times higher than the average net payable amount for the past 12 months. The appliances and gadgets used by me cannot translate to a bill this high and I have never received such a high electricity bill since the time I got my electricity connection. I am more...
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P
partha datta
from Kolkata, West Bengal
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I can not get any progress about my new connection

District Engineer,
Serampore District,
Calcutta Electric Supply Corporation,

Dear Sir,
I applied for a "New Connection" on 20th March, 2014, Reference No- 07/02455/14 (form no- [protected]). But after the inspection is over by the CESC team I can not get any further information about my new connection. This connection is very important to me to provide Air Conditioner in my home. Can you please...
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mdnashiralam
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over billing

Address:Kolkata, West Bengal

Dear Sir, My Electricity bill for the May 2014 is very high comparatively to the last six months and seems to be wrong. I am not going to accept the bill.You are requested to check the meter and confirm me immediately, so that I can pay the exact bill before the due date. My Consumer Number is [protected] and Meter Number is-0864693 An early action is requested please.This over due happening once in a year. Thanking You Your Sincerely Mohammad...
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Kashi Ghosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exaggerated bill of April,2014

Address:Kolkata, West Bengal

Sir, Ref: Customer ID No: [protected]/Bill No: [protected]/Consumer No: [protected]/Consumer type: Domestic. This has reference to my earlier complain dated 11/06/2014.As it remains unattended till date I have to add that I have been frustrated to have received your EXAGGERATED BILL of APRIL, 2014 amounting to Rs. 3010/-(402 units) which compelled me to lodge a complain to your good-self to draw your sharp attention as it is...
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S
sovanm
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Power bill very much higher than the unit consumption

Dear Sir/Mam, I have a complaint about CESE power bill First of all CESE should have a unit consumption chart. My complain is In April-2014 my bill was 119 unit 359.38 Rs. So the unit charges =359.38/119=3.02/unit Total Bill was 400 In May-2014 my bill is 109 unit 540.32 Rs. So the unit charges =4.95/unit Total Bill is 600 Difference is Rs. 1.93/unit why this type lack of calculation, Please do the needful for rectification...
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Address:Kolkata, West Bengal

Hi..Team.
I have received my electrical bill for the month of may which is extremely higher than ever.With consumption model remaining same I am extremely bewildered at this is high amount of bill. I would request Cesc to provide me with a clarification for this additional amount.

Meter name Sorashibala Ghosh
Consumer Num [protected]

Meter name Mukul Ghosh
Consumer num [protected]
br...
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R
Rambo1
from Raiganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Power Hooking at the particular place

Address:Kolkata, West Bengal

Sir I beg your pardon that I (a well wisher of CESC) would like to in form you that there is power hooking going on at 4/3/H/63 Bhukailash Road Kolkata 700023 for that we are facing frequently power cut at evening, but there are some of the costumers that there meter is working perfectly without hooking those who are using AC for them we are facing that problem. It's a citizen duty to report to the authority about the power issue or hooking...
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A
AMBICA CHARAN DAS
from Kolkata, West Bengal
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Abnormal meter reading after commissioning new meter

Address:Kolkata, West Bengal

Against consumer no-[protected], i was applied for load enhancement and the load on the same has been processed on 2/06/2014 after noon. But surprisingly i noticed that the new meter shows a abnormal meter reading. Before change of meter my daily unit comsumption about 8 units but all of a sudden it increesed about 12 units in a day when all the gadgets are same. The billing amount will be increased about rs 3000/- per month which in untolerable....
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K
Kashi Ghosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exaggerated amount of electric bill for the month of April 2014

Address:Kolkata, West Bengal

Sir,
Ref: Customer ID No: [protected]/Bill No: [protected]/Consumer No: [protected]/Consumer type: Domestic
I have been frustrated to have received your EXAGGERATED BILL of APRIL, 2014 amounting to Rs. 3010/-(402 units) which compelled me to lodge a complain to your good-self to draw your sharp attention as it is tantamounts to four times greater than that of our natural bills of this hot summer without having enjoyed...
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rajvictor
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive Billing/May 2014/

Address:Howrah, West Bengal

To, The Commercial Executive, C.E.S.C Ltd, Howrah. Ref :- Electricity Bill for the month of May 2014. Consumer No:[protected]. D/Sir, It may please be notice that Electricity bill produced on be help of you is seeming to be excessive is spite of normal consumption of electronic gad get so far. It also be noted that average consumption of electricity is in and below Rs.350-400/- per month. But in June we have got the electric...
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Pranab Kumar Bose
from Jammu, Jammu and Kashmir
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unexpected increase of electricity bill for the month of May 2014

Address:Kolkata, West Bengal

Dear Sir, My Electricity bill for the May 2014 is very high comparatively to the last six months and seems to be wrong. I am not going to accept the bill.You are requested to check the meter and confirm me immediately, so that I can pay the exact bill before the due date. My Consumer Number is [protected] and Meter Number is-3510638 An early action is requested please. Thanking You Your Sincerely Pranab Kumar Bose...
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S
sekhar%sharmila%poo%
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent power cut

Address:Kolkata, West Bengal

Dear sir,

Consumer no : [protected]
Name : sekhar dey
Address : flat no 3b of 227/a, or 506, moti lal gupta road kolkata-700 008
Piller / post no : 109/7

Wthin gap of 15 to 20 days power distrube at 11:15 pm till 00.15 am, it has been observed that one no phase was out of order because the other flats of the same building & other houses ofthe same locality having power.
br...
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Glls2dio
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High Billing

Address:Kolkata, West Bengal

Sir, We have 4 no.s Fans, 6 no.s Lights, 1 no. Refrigerator (whole day), 1 no. cooktop, 1 no. TV, & 1 no. Computer (only night time for max. 2 hrs.), connected at my residence. We have no AC / Geyser. Last time during meter reading time, it was seen as our Analogue Meter (Meter no. 0430928) running too fast. We have not any knowledge how it could possible. The meter reading personnel suggested to apply for a digital meter. We are...
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manan69
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

05/2014 dr. card paid bill status against Cus.Id:65000185269,Bill No.6500815926505146

Address:Hooghly, West Bengal

I had paid my 05/2014 bill vide customer no. [protected], bill no.[protected] through DR. card. Payment was for Rs.1163/- and the said amt. was debited from my a/c, but no receipt was generated and an "Error" massage found. Please confirm the status of payment. PIJUSKANTI BANDYOPADHYAY BL-A; 1 ST-FR;FL-101 11 BHATTACHARJEE LANE (SERAMPORE) LP-59/3 HOOGHLY 712201...
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S
skc19
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irregular bill

Address:Kolkata, West Bengal

CESC is not taking the monthly meter reading and charging after 2-3 months causing higher slab rate. For the month of Dec Jan Feb March arbitrary units were indicated . Now suddenly May Bill excess units are charged.my consumer no is [protected]....
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Parui
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voltage fluctuation & random power off during evening to whole night everyday for last most than two months.

Address:Kolkata, West Bengal

Myself Jagabandhu Parui, S/o Mrs Jagaddhatri Samanta (Parui) Consumerno-[protected], Merer no 3161615 facing last more than two months above mentioned problem.(1) I made several comp lane through their toll free customer care number, (during last more than 2 months frequently), (2)CESC official web page on Redressal of compliant section, (3) emailed on 24th April 2014 to their Southern Regional Manager Commercial, (4)16th May 2014 i made...
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Div singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty meter

Address:Kolkata, West Bengal

I, Davinder Singh, have recently shifted to my new flat in 28/3, Bediadanga 2nd lane, 2nd floor, kol-39.I am very shocked every time I receive my electricity bill because of the exorbitant charges reflecting in the bill.We are very conscious when we use our electric appliances .Inspite of being outdoors also the number o[censored]nits used which reflects in the meter is head reeling.Also the meter installed in the premises is different than the...
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Address:Kolkata, West Bengal

I have informed TCS (ref: Mr Subhashis) in December`12 with written application and documents as asked by Mr Bimal Banik to close the CRES account as my father has passed away and the meter was transferred to my name. I have also claimed the refund money as both of my parents are no more and I am the only legal heir. I have submitted all the documents to prove and Mr Subhashis has accepted them. Till date I haven't received any payment...
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