Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

We are observing an excess bill amount has already been printed in Electricity bill for the month of May, 2014 and same has already been observed in last month bill i.e. April, 2014. Electricity consumption rate is common for last 3/4 years and we are not using any extra electrically operate equipments in these days. Monthly Unit always showing high for last two month and as according to last year consumption it crosses the boundary. We are suspecting for power theft from our line because we are not using any extra electric equipment. So I request you people to come down in here and kindly check my line for power theft. Sir, I hope you will review the matter sincerely and kindly do the needful action against my complaint. GABINDA CHANDRA MRIDHA 133/1/E RAJA RAJENDRA LAL MITRA ROAD KOLKATA 700085 Customer ID : [protected] Bill Number : [protected]

there has been excessive amount of electricity bill for this mo (Rs 2997) compared to last mo (Rs 1250) for my residential connection, when my consumption remain same throughout last 3 months. how this is possible? there must be something gone wrong on your part. kindly let me know, please rectify and revise my bill amount. consumer no [protected]

We applied for new meter against above mentioned Ref. No. 02/03626/14 on 12.03.14 and against this application as per CESC instruction we deposited Rs. 1550/- against Receipt No. P27 at Taratala CESC office. They supposed to come and installed new meter on 04.06.14. But no one came on that day. Full day I waited for them. On 05.06.2014 again I visited Taratala CESC office and they informed me that they came to our place for installation but they failed to do so because "NO ACCESS TO METER BOARD POSITION". But installation area is a new residential flat and meter place just left hand side of the main entrance. Not only that other flat owners meter also installed there and there is huge space left to install other flat owners meter. My earnest request is please take necessary action and install new meter as early as possible and before installa please inform me by phone one day prior from the date of installation. Thanking you. Tarit Kumar Chatterjee 33A Kazi Para Road Kolkata 700060 Phone: [protected]

To, The Commercial Executive, C.E.S.C Ltd, Howrah. Ref :- Electricity Bill for the month of May 2014. Consumer No:[protected]. Dear Sir, It may please be noticed that Electricity bill produced is seeming to be excessive (more than double)is spite of normal consumption of electronic so far. It also be noted that average consumption bill ranges between Rs.350-400/- per month. But in June we have got the electric bill Rs.1050 for the consumption of May 2014. It is too much for us to pay the bill.Kindly do revise and send the same asap so that I can pay the same. So we may draw your kind attention in this regards and appeal to your kind inspect of our meter in order to generate normal electric bill further. Kindly do the needful and helpful accordingly. Please take the problem seriously as early as possible.In spite of raising complaint in your website we got no support or resolution or verbal assurance from CESC's side.I don't know how long shall I have to wait for your valued revert. Thanking you Regards, Raj Victor Mitra Consumer No:[protected]. Mob:[protected]

Excess amount of billed amount for the month of may 2014 bill no [protected].

Customer id [protected]

Consumer no [protected]

Total unit 244 for may 2014 as against av unit 65 over the years

Please rectify the bill though same has been paid on10.6.2014

Dear Sir, I could not find the right place to change my mail id and top up queries. My new mail id: nath.[protected]@gmail.com Secondly, I used to pay advance deposit through CRESS account. I would be obliged if you can inform me about how I can now deposit the advance? Hope you will respond in my new id giving details on my requests Regards Nath 10/1 Netaji Nagar Kolkata 700 040 Cell [protected]

Consumer No [protected] Bill No [protected] Customer ID [protected] Customer name Santanu Ghosh Dastidar Bill amount of Rs1190 .00 for the March 2014 has been paid double due to mistake . This is bcoz i am paying through Net Banking but in March 2014 due to net problem i couldnot get confirmation whether payment has been made or not accordignly again on 29/03/14 i have made payment in cash. Ple adjust the amount accordingly for which i was waiting till daate. Santanu Ghosh Dastidar ([protected]) e MAIL [protected]@rediffmail.com

Sir, My Electricity Bill (Customer Id - [protected], Bill No. [protected]) for the month of May-14 is beyond possible. The net payable amount of this bill is more than 10 times higher than the average net payable amount for the past 12 months. The appliances and gadgets used by me cannot translate to a bill this high and I have never received such a high electricity bill since the time I got my electricity connection. I am more than confident that there is some problem with this month's billing and would also like to clearly mention that I cannot pay this amount. You are requested to ensure that the problem with this month's billing is rectified at the earliest so that I can pay my bills before the due date, i.e 20.6.14. Regards, Raj Kumar Somani [protected]

District Engineer,
Serampore District,
Calcutta Electric Supply Corporation,

Dear Sir,
I applied for a "New Connection" on 20th March, 2014, Reference No- 07/02455/14 (form no- [protected]). But after the inspection is over by the CESC team I can not get any further information about my new connection. This connection is very important to me to provide Air Conditioner in my home. Can you please help me in this regard.I will be grateful if you kindly assist me in this regard.

The details are furnished bellow----
Name---Krishna Datta
Supply On---- 5, Ghoshpara bye Lane
Chatra, Serampore
Hooghly-712204
LP NO[protected]/5/1

Dear Sir, My Electricity bill for the May 2014 is very high comparatively to the last six months and seems to be wrong. I am not going to accept the bill.You are requested to check the meter and confirm me immediately, so that I can pay the exact bill before the due date. My Consumer Number is [protected] and Meter Number is-0864693 An early action is requested please.This over due happening once in a year. Thanking You Your Sincerely Mohammad Nasir

Sir, Ref: Customer ID No: [protected]/Bill No: [protected]/Consumer No: [protected]/Consumer type: Domestic. This has reference to my earlier complain dated 11/06/2014.As it remains unattended till date I have to add that I have been frustrated to have received your EXAGGERATED BILL of APRIL, 2014 amounting to Rs. 3010/-(402 units) which compelled me to lodge a complain to your good-self to draw your sharp attention as it is tantamounts to FOUR TIMES greater than that of our natural bills of this hot summer without having enjoyed any additional connection relating to our said meter which is crystal clear from the reading/amount of our previous bills.Though I have, however, managed to pay the said exaggerated/erroneous bill with broken heart/deep pain within due date which appears to have committed/generated due to some mistake at your end, I would urge upon you to kindly look into the matter which may kindly be inspected through the readings/bill amounts(Rupees) of last six months(having averagely consumed 150 units). A very early action is earnestly solicited. Thanking you. Yours faithfully, Kashinath Ghosh(Mob:[protected])/([protected]@india.com) C/O Gopinath Ghosh 42/1 Tarka Siddhanta Lane, Bally, Howrah Pin-711201

Dear Sir/Mam, I have a complaint about CESE power bill First of all CESE should have a unit consumption chart. My complain is In April-2014 my bill was 119 unit 359.38 Rs. So the unit charges =359.38/119=3.02/unit Total Bill was 400 In May-2014 my bill is 109 unit 540.32 Rs. So the unit charges =4.95/unit Total Bill is 600 Difference is Rs. 1.93/unit why this type lack of calculation, Please do the needful for rectification my bill and send it to me through e-mail. My details here Consumer no : [protected] Mobile : [protected] E-mail : [protected]@gmail.com

Hi..Team.
I have received my electrical bill for the month of may which is extremely higher than ever.With consumption model remaining same I am extremely bewildered at this is high amount of bill. I would request Cesc to provide me with a clarification for this additional amount.

Meter name Sorashibala Ghosh
Consumer Num [protected]

Meter name Mukul Ghosh
Consumer num [protected]

I generally have never received bill for such high amount when My consumption model remained the same.
My bill due date is June 18th 2014. Please clarify my questions so that I can make the payments due date.

Contact
Krishna Ghosh
[protected]

Sir I beg your pardon that I (a well wisher of CESC) would like to in form you that there is power hooking going on at 4/3/H/63 Bhukailash Road Kolkata 700023 for that we are facing frequently power cut at evening, but there are some of the costumers that there meter is working perfectly without hooking those who are using AC for them we are facing that problem. It's a citizen duty to report to the authority about the power issue or hooking please sir take some action at the issue mention above Thanking you Yours Faithfully Well wisher

Against consumer no-[protected], i was applied for load enhancement and the load on the same has been processed on 2/06/2014 after noon. But surprisingly i noticed that the new meter shows a abnormal meter reading. Before change of meter my daily unit comsumption about 8 units but all of a sudden it increesed about 12 units in a day when all the gadgets are same. The billing amount will be increased about rs 3000/- per month which in untolerable.
Please do something about it in an urgent basis.

Sir,
Ref: Customer ID No: [protected]/Bill No: [protected]/Consumer No: [protected]/Consumer type: Domestic
I have been frustrated to have received your EXAGGERATED BILL of APRIL, 2014 amounting to Rs. 3010/-(402 units) which compelled me to lodge a complain to your good-self to draw your sharp attention as it is tantamounts to four times greater than that of our natural bills of this hot summer without having enjoyed any additional amount/connection relating to our said meter which is crystal clear from the reading/amount be of our previous bills.Though I have, however, managed to pay the said exaggerated/erroneous bill with broken heart/deep pain within due date which appears to have committed/generated due to some mistake at your end, I would urge upon you to kindly look into the matter which may kindly be inspected through the readings/bill amounts(Rupees) of last six months(having averagely consumed 150 units).
A very early action is earnestly solicited.
Thanking you.
Yours faithfully-
Gopinath ghosh
42/1 Tarka Siddhanta Lane, Bally, Howrah
711201(L.P-73/12)
Mobile no-[protected]

To, The Commercial Executive, C.E.S.C Ltd, Howrah. Ref :- Electricity Bill for the month of May 2014. Consumer No:[protected]. D/Sir, It may please be notice that Electricity bill produced on be help of you is seeming to be excessive is spite of normal consumption of electronic gad get so far. It also be noted that average consumption of electricity is in and below Rs.350-400/- per month. But in June we have got the electric bill Rs.1050 for the consumption of May 2014. It is too much for us to pay the bill.Kindly do revise and send the same asap so that I can pay the same. So we may draw your kind attention in this regards and appeal to your kind inspect of our meter in order to generate normal electric bill further. Kindly do the needful and helpful accordingly. Please take the problem seriously as early as possible. Thanking you. Regards, Raj Victor Mitra Consumer No:[protected]. Mob:[protected].

Dear Sir, My Electricity bill for the May 2014 is very high comparatively to the last six months and seems to be wrong. I am not going to accept the bill.You are requested to check the meter and confirm me immediately, so that I can pay the exact bill before the due date. My Consumer Number is [protected] and Meter Number is-3510638 An early action is requested please. Thanking You Your Sincerely Pranab Kumar Bose

Dear sir,

Consumer no : [protected]
Name : sekhar dey
Address : flat no 3b of 227/a, or 506, moti lal gupta road kolkata-700 008
Piller / post no : 109/7

Wthin gap of 15 to 20 days power distrube at 11:15 pm till 00.15 am, it has been observed that one no phase was out of order because the other flats of the same building & other houses ofthe same locality having power.

My grivance

1.Immediately i rang up customer care ph no 1912 / [protected] /[protected], not a single
Line was responding, finally complain lodge thru sms.

2. You should take care of line, if it was repaired properly ( one phase), should not
Be disordered two times within the span of 15 to 20 days, as a result we are
Physically, mentally & commercially harresed
Pls take care so that customer should not be harresed.

Thanking you,

Sekhar dey
[protected]

Sir, We have 4 no.s Fans, 6 no.s Lights, 1 no. Refrigerator (whole day), 1 no. cooktop, 1 no. TV, & 1 no. Computer (only night time for max. 2 hrs.), connected at my residence. We have no AC / Geyser. Last time during meter reading time, it was seen as our Analogue Meter (Meter no. 0430928) running too fast. We have not any knowledge how it could possible. The meter reading personnel suggested to apply for a digital meter. We are billed as Rs. 2800/- for May 2014. It placed us astonished for too much high consumption. We can say, we have no knowledge regarding this high consumption. Please look into this matter & change our Analogue meter to a Digital one. Thank, Anjali Das