Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear sir, I am facing this situation in my life for the first time after residing in a CESC area for more than 35 years. Since last month I am experiencing excessive low voltage in my house and around. This has happened specifically after the next house to mine has drawn a 3 phase line from single phase line.My consumer no is [protected]....

DEAR SIR, I AM THE CONSEUMER OF CESC, ( [protected]), AT DUM DUM, KOLKATA REGION FACING VOLTAGE FLACTUATION PROBLEM FOR LAST THREE MONTHS WHICH CAUSING DAMAGE OF MY VARIOUS ELECTRICAL HOUSEHOLDS . PLEASE LOOK IN TO THE MATTER ON URGENT BASIS. WITH REGARDS MR. NIKHIL SIKDAR. 590/1, P.K. GUHA ROAD, KOLKATA:700028 CONTACT NO : [protected]...

Dear sir. My consumer number is [protected]. Please note that the correct reading of the metre is not being taken for the last 6 months. Each month the bill is coming only for the Metre rent and fixed charge. Please see that the correct reading is taken and bill comes accordingly. Ashish kumar...

I have made repeated complaints to restore the problem we are facing for many days.i paid rs 10000 as to meet the conditions for installation of air conditioner but after making repeated complaints no action has been taken.my docket no is [protected].consumer no-[protected] named after mrs. Tinku Ghosh.when we are paying money its your duty to provide us the basic nescecities....

I have paid an amount of Rs. 3565.00 (Rupees three thousand five hundred sixty five only) on 12/07/2011, for increasing the load (domestic) to 1.0 KW, against MA bill no. 05/04992/11/4/2 dtd. 20/06/2011 and the due date was 19/09/2011. My consumer no. is [protected] (old no. [protected]) and LP no. is 50/9/1/1/2. It is very unfortunate and unexpected that till today no action has been taken from CESC side, neither the load is increased,...

From: P C Tibrewala Customer ID: [protected] Dear Sir/Madam, May kindly go through following facts: 1. I am paying my electricity bills through ECS option. 2. My March, 14 bill no. [protected] was a 'zero' amount bill & thus no amount was payable no amount was paid by my Banker M/s HSBC. 3. In spite of this, for the month of April, 14 a bill no. [protected] cum- disconnection notice was issued to me. 4. When my representative...

My consumer no is [protected]. There is power supply cut from 6 am. We have called up ur customer care for many times. However no result yet. We have been suffering like anything in this hot summer. Know I got ((DM-CESCLM: Dear Consumer, We have attended your complaint (Docket No. [protected]). Trust that your supply has been restored, else contact our Call Center)) this but supply is off. EACH AND EVERY DAY I FACING THIS KINDS OF PROBLEM.As...

Sir, Please refer my complaint details No. [protected], [protected] and [protected]. The problem as reported remain same. No improvement of your services have been noticed. However your representative(s) visited the site and assured that a major rectification/alteration is required in distribution system which they may take up within short time. The condition is beyond expectation from the esteemed service provider like you. There was...

Dear Sir, My Consumer No.is [protected] and I have paid an amount of Rs.1916.49 twice for March 2014 bill as the Online malfunctioning was there.The United Bank Head Office has informed that the money has gone to CESC on 04/05/2014 twice for the same bill ie:1916.49 X 2 = Rs.3833.00.Kindly arrange to refund the excess credited in the account. Mobile No . [protected] Thanks and regards. K.Francis, CM UBI R.O Barasat. Soliciting...

On 13.05.2014 on line payment was done for april 2014 bill, but payment receipt for consumer no: [protected] was not generated, payment released from sbi & i received sms from bank.Transaction ref no:igu2471766 for rs.556.49 on 13/05/2014 09:49:46

Consumer no:[protected]
Transaction reference no :igu2471766
Payment done rs.556.49 date & time 13.05.2014 at 09.49:46
Kindly send the receipt through...

My meter was read on 9th may 2014, while I was away to office.. The concerned CESC official who came to take the reading mentioned, most impolitely, to my wife that the meter reading area was too dirty for him to take a proper reading., I wonder whether the company trains these officials on manners and soft skills..especially how senior women citizens should be spoken to. He also stated that he would not be responsible for errors in the...

Respected Sir,
Our Consumer No.[protected], Meter No-2889062, Customer Id-[protected], Bill NO.-[protected],
we gland to complain you that our monthly bill amount was very excessive in march 2014 as last six months billing.encl:(09/13-87 units, 10/13-282 units, 11/13-45 units, 12/13-44 units, 01/14-40 units, 02/14-150 units, )
and as there 03/14-1134 units(march), so please check our meter and solve the billing...

Hi I need to file a complain against CESC(Calcutta Electricity Supply Corporation). After 2 or three months the electricity bill's are getting too high regularly .Its 288 units in march 2014 where as in previous months that was 117, 115, 110 respectively .In October 2014(which is festival month in Bengal ) the consumption reaches 379 units.Now please take a note of our daily appliances :1 ceiling fan, 2 florescent tube, one 15 " t.v.,...

Consumer No. : [protected] Customer Id : [protected] MUKTI BAHADUR, DAKSHIN BUXARAH SIBTOLA, HOWRAH 711 110 Bill No.[protected] for MAR-2014 Dear Sir, This is to inform you that I am also one of your fully satisfied consumer with your services till date but I would like to convey my disappointment towards the bill raised on me for Mar-14 which shows that the uses of 337 units and payable Amount is Rs.2, 400/- (net...

My consumer no is [protected]. There is power supply cut from 4 am. We have called up ur customer care for 100 times. However no result yet. We have been suffering like anything in this hot summer. There is no drinking water even. There is a patient in my home with critical condition. My docket no is:[protected]. As a valuable customer of CESC i am requesting u to take immediate action to fix it up. This kind of poor performance and service...

Meters have been up-graded on 24-04-14 and on 26-04-14 as we have deposited required amount, but cesc men did not up-graded the cables with the mains attached with the meters. Man attended on 26-04-14 asked for additional money for cable changing and man attended on 24-04-14 neither changed the cable nor asked for money for that.
We are bit confused about this matter. Are the old cables fit for ac use? One man asked for money for...

Dear Sir,
This is to inform you that you sent the bill for the month of March 2014 of amount Rs. 2080/- which I have already paid through online. You also send the bill for the month of Nov, 13, Dec, 13, Jan, 14, Feb, 14 mentioned that "you do not pay the bill". Due to this I have not got the benefit of normal rebate as per your rate table. So, please take necessary action for the above matter at your earliest. My details...

Respected Sir, My Consumer number is [protected]. I am facing very low voltage issue at my residence. It is not a single user problem, it is faced by other people in the locality too. Due to the voltage problem my home appliances are tripped down now and then. My desktop has got affected. I have taken an air conditioner in my home after paying the security deposits and other charges to CESC months back. But I can't use it properly whenever...

This is to inform you that there is a everyday power cut at night time for 4- 5hours from Thursday(24.04.14) night only in our phase / line whereas the other lines/ phases remains uninterrupted in the same building/Apartment.We do not have any idea about electrical lines, so please check immediately the matter.Please see if there is any major problem. My consumer no. is [protected]. Contact no. [protected]...

My self Mr Sri Sukumar Mukherjee Address 11/B Neogipukur Lane. Ground Floor. Kolkata 700014.Consumer no [protected] Consumer type Domestic. This is to inform you that from Thurs day 24 April Load shedding or Cable folt occurs every day and it stays 4 to 5 hours daily. On Sunday Current goes at 1300 hours and it comes at 1600 hours and again it goes 2300 hours and comes at 2330. Today morning again Line goes on 0930 hours and it comes at 1000...