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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 97

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A
akapuria
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive Bill Amount

Address:Kolkata, West Bengal

My Consumer No. is [protected] and Customer Id. [protected]. The bill for the month June, 2014 (no. [protected]) showing total unit consumption of 1449 and bill amount payable Rs. 11230/= under the referred meter. This is excessively high and can not happen. In fact, consumption during the same period was 19 units only during the last year. Moreover, nowhere since installation, such huge amount has been consumed under the referred...
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Piu Dey
from Kolkata, West Bengal
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MY june bill get paid twice

Address:Kolkata, West Bengal

My consumer number-[protected] my june bill get paid twice, once get paid through online which reference number is 51018950 and 2nd time by cash in near buper bose avenue, cesc recieve total 200 rupee bill amount inspite of 100 rupee now what i can do, can you adjust it with aug bill.i attact my june bill copy...
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A
anuindra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unacceptable Bills against consumer No. :45023253009

Address:Kolkata, West Bengal

Dear Sir/Madam, Re: Unacceptable Electricity Bills against Consumer Number: [protected] of Kankana Ghosh With due respect I like to apprise you of the fact that the bills which I received in month of April 2014, May 2014 & June 2014 against my monthly consumption, were higher than usual. I have already checked my regular consumption in my house and have not found any problem regarding that. I tried to communicate with your NRO...
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A
ajit6509
from Kolkata, West Bengal
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electricity bill high from a year

Address:Howrah, West Bengal

I Ratan Sen consumer no.[protected].I have received Higher Amount of bills every month due to irregular reading of meter, more than of my uses and other causes and my doubt is that my meter not working proparly or someone using my electricity by thiefing because my consumption is not as much high as on bill.
I request you to kindly look at the matter & oblige.
Thanking you.
yours,
Ratan sen
consumer...
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A
avi.10oct
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill amount is extremely high (For the month of june 2014)

Address:Kolkata, West Bengal

Respected sir,
This is to informe you that my self avijit mitra.I am one of your customer of cesc limited. My consumer no is [protected](Domestic type).Last 2.5 years we have consumed your electrical facility happily and paid our electric bill regularly.Last three month we have consumed averagely 118 electrical units.But when the june bill was come to my home i was really astonished. The unit consumed shows in the bill was 164.For...
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D
dwitadatta
from Pune, Maharashtra
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Double Payment of Bill

Address:Kolkata, West Bengal

Electricity Consumption Bill for the month of (06/14) in respect of my Consumer No. ([protected]) has been paid doubly because first time no confirmation of payment was received from CESC due to connectivity problem of Internet. You are requested to refund the same on an urgent basis....
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T
Tanumay Kr Kundu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High Bill for the month of June 14

Address:Kolkata, West Bengal

It's a Complaint of high bill for the month of June14 (Consumer No [protected]). I have received 4 times higher bill for the month of June14 as compared to my average usage. Even if compared with my past usage history, the matter can be established at ease. I do not have AC, still getting bill of 276 unit which is 3 times higher as compared to my past consumption history. Some of the other members in my apartment are also having similar complaint....
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A
Anjoy
from Kolkata, West Bengal
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Excess Monthly Billing

Address:Kolkata, West Bengal

My Consumer No. [protected] & consumer ID. [protected]. From March'2014 to June'2014 I found that My electricity bill is so high. For example : 2013 2014 Excess Unit March Unit 184 226 42 April Unit[protected] May Unit[protected] June Unit 122 197 75 Please check the meter immediately....
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S
skbnilu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess June bill and no benefit on online payment for a day late

Address:Howrah, West Bengal

My consumer no. is [protected]. When regular meter reading is taking place could not understand how June bill amount was astonishingly higher approx. 170% of May bill amount. To make matters worse when finally paid the amount after having arranged the extra amount on 24.7.2014, a day late I had to pay the gross amount of Rs 4880/- as indicated in your web site. If this be so I could have delayed payment further. Moreover for all house holds...
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B
Baishakhi Paul (Dhar)
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charges has been taken against consumer No. 63103009012(Domestic) for the month of June, 2014

Address:Hooghly, West Bengal

Sir, This is to bring to your kind notice that the bill amount of CESC electric bill for the month of June, 2004 amounting to Rs. 110/- but when I pay the amount (25/07/2014) online the amount shows Rs. 117/- and accordingly, I paid Rs.117/-on 25/07/2014 (Due Date 26/07/2014). I could not understand why the excess amount i, e, Rs.[protected]= Rs.7/-(Rupees seven) only has been charged to me. Please clarify. Yours faithfully, Goutam Kumar...
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K
kaushikdada
from Paradip Garh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Require Consumer number against MA bill-16/02695/14/9/1 Dt.25/03/2014 of newly connection for payment online

Address:Kolkata, West Bengal

Sir, Please send my consumer number of newly allocated connection (meter already installed, MA bill-16/02695/14/9/1 Dt.25/03/2014) under north suburban (CESC) of house of Mr.kaushik mondal, address-57/1 bachaspati para road, dakshineswar, kolkata-76.Mobile-[protected] or [protected]. In the month of May'14, new meter is installed by CESC in my house but till date no electric bill is sent by CESC.so I am unable to pay electric bill. So...
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H
himanshugaur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sub: Overbilling with respect to Meter No. 3265424 (Consumer No. 090222640001)

Address:Kolkata, West Bengal

Dear Sir/ Ma’am, The applicant is occupying at Flat No. C-2, Jeevan Niwas Bulding, Pramatha Chowdhury Sarani, Block-R, New Alipore, Kolkata – 700 053 as a tenant and is the consumer in respect of the subject Meter which is registered with the CESC in the name of his Landlord Shri Gour Gopal Banik. The issue pertains to the regular overbilling of my electricity meter for the months of May, 2014 and now June, 2014. As per the bill,...
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A
ASOK DAS
from Kolkata, West Bengal
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Inappropriate meter reading

Address:Kolkata, West Bengal

Sir,

Ref:consumer no.[protected]-asok kumar das
Meter no-4165092

With reference to above i draw your kind notice for incomplete meter reading by your representative.. For this i should not be affected by losing any interest of mine.
Your co-operation is solicited.

Thanking you.

Yours sincerely,
Asok kr das
Mob-[protected]...
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C
Chandrayi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exorbitant electricity bill amounts

Address:Kolkata, West Bengal

Hi It has been quite sometime that we are getting exorbitant bill amounts. For the month of June 2014, we got a bill amount of INR 4380. This is just ridiculous and we are not understanding what is the root cause of this. We need this to be seriously investigated because we continue to use the same appliances as we did in 2013 and prior to that. But why are we getting such bills now? Kindly help us resolve this issue....
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A
Abhi Chatterjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

high billing amount & request to check the supply line

Address:Kolkata, West Bengal

My letter regarding high billing amount & request to check the supply line has been docketed by you on 04.07.14, the docket no. & the serial no. is 040714/[protected]/040714 & 04/07/14/066169 respectively, but till date you have not taken any initiative to solve the problem.You are requested to look into the matter immediately.My consumer no. & address is [protected] & 129/5, Barui Para Lane, Kol-35. respectively.More over...
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R
rajibpaul1111
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess amount of Bill

Address:Kolkata, West Bengal

Sir, We have 5 no.s Fans, 6 no.s Lights, 1 no. Refrigerator (whole day), 3 no. TV, 1 no. Water Pump, connected at my residence. We have no AC / Geyser. The electricity bill amount of June 2014 is abnormally high Rs 2880.00. I cannot understand on the month of May 2014 the amount is Rs 1600.00 but on the month of June 2014 it increases by Rs 1200.00. The meter may be malfunctioning, please arrange to check and if needed change the meter. The...
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Address:Kolkata, West Bengal

Sir, This is not a complaint.This is a request.I like to state that my family not been living at the above mentioned address since June, 2014 and hence no electricity has been consumed from June, 2014.The bill for June, 2014 was raised based on average consumption and the bill has since been paid.Now, since we are not living at above address, I request you to note this information and do the needful so that no bill for consumption of electricity...
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F
fahimakhtar786
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High Bill

Address:Kolkata, West Bengal

Hi, My consumer number is [protected], From the last few month I am getting cesc bill which is exceeding my expected limit, I don't have AC, heater and any other high consumption device but My bill is always higher that 1800 rs, please look into this. Thanks and regards Md Akhtar...
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M
manash51
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A tree is heavily resting on the connecting live wire

Address:Kolkata, West Bengal

A tree is heavily resting on the connecting live wire of our house connection providing pole no.Lp 49/50/5/1 with its branches resulting in the hazards:

I) fluctuation in supply causing damage of numbers of electrical gadgets in the recent past;
Ii) since, the live line is following the approach road of our house, through which tens, if not hundreds of people pass throughout the day, eventuality of serious accident cannot...
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Z
zee.siid
from Delhi, Delhi
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Unreasonably high bill amount

Address:Kolkata, West Bengal

My bill for June 2014 is exorbitantly high (almost 5 times the amount for last month). The bill amount for June is Rs 2550 whereas it was only Rs 577 for May. The consumed units of 394 is insanely high as I don't have air conditioner or high consuming appliances. You have either read it incorrectly or someone is tapping power. Please investigate and resolve the matter at the earliest.

Consumer No: [protected]
Md....
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