Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Consumer Id: [protected], Consumer no.:[protected].
Amount shown in the bill against consumption of 1144 units is absurd and shocking. Our load consisting of CFL and two ceiling fans have remained unchanged for last few years.More over the present reading is shown as 6379 and previous reading comfortably not mentioned. In the month of May, 2014 the previous reading was mentioned but not the present reading. These are the types of bills being sent to the consumers to create unnecessary confusion.
The meter reading was checked 2015 hrs on 31/07/2014 and was found to be showing 5432. Can you please explain how can the meter reading taken on 19/06/14 show 6379?
Kindly send your reply with the revised bill for June 2014, till then I shall keep the payment on hold. I should not be penalised in any way for fault/lapses at your end.

Regards.

Hi,

I am experiencing an weird issue while trying to pay bill online for june'14 using CESC website.
Previously the same facility i used without any hassle.

The Customer Number(11 digits) which are there in the monthly bill are not recognised as a valid number when I am trying view the monthly bill for month of june'14 online which is pretty strange.

Regards,
Nihar Roy ([protected])

I am unable to pay cesc bills online and your website is showing that "SORRY, ONLINE PAYMENT NOT AVAILABLE FOR THE CONSUMER AT THIS MOMENT... I was able to pay bills successfully in the prior periods.

Please help!

My consumer# [protected]

I have misplaced my last month September 2017 Bill. Please send me a copy of the bill to my email ID as given here under.

Subscriber :
Mr. Gaur Gopal Ray and Mrs. Kasturi Senray
C/O Flt No Floor 3rd
Plot (Building) 172
Urban Sabujayan
Jagitipota
Kolkata 700099
LP No. 213/42/26
Southern District

Ref MA Bill No 01/19517/16

email: [protected]@gmail.com
Mbl: +91 [protected]

I, Prabir Kumar Munshi, having Consumer no [protected], regret to inform you that I have received Bill for the month June 2014 showing bill amount Rs 3970/- which I think it as a huge amount because I generally pay bill for every month. But this time I received bill for gap of three months causing huge amount for no reason. Incidentally for the first time I paid bill through e- payment by using my Debit card. Since then I did not receive any bill month wise. I noticed that my bill was not prepared and each time it was said that bill would be sent in the next month and ultimately bill was prepared for last three months for which I am not responsible. Hence huge amount of bill was sent to me for consumption of 631 units. If the bill for each month would have been prepared, the units would be much lower and bil for each month would be much lesser. But for unknown reason bill was prepared for three consecutive months.

I will face lot of trouble to pay such a huge amount of bill . So you are requested to Kindly consider my case to pay lesser amount and hence forth the bill should be sent in each month separately and not in three consecutive months at a time.

CESC LIMITED IS DOING CHEATING WITH THE CUSTOMER BY CHARGING EXCESSIVE BILL AMOUNT.

Still why not any answer no idea, i want a answer

Hi ! Respected There,
This complaint is requesting from M/s. Su-kam Power Systems Ltd. which has established at 1st Floor, LP.3/4 157/2/A, Dunlop More, Gopal Lal Tagur Road, Kolkata-700035 as a tenant and is the consumer in respect of the subject Meter which is registered with the CESC in the name of his Landlord Mr.Pursottam Agarwal. The issue pertains to the excess billing of our electricity meter for the months of April, 2014 and now June, 2014. As per the bill, the total units consumed for the months of April, 2014 and June, 2014 were 818 and 1632 (Bill No.[protected]) units respectively due to which the billed amount for the respective months came out to be in excess of Rs. 17, 000/- each for both the months. This is in contrast and serious contradiction to our earlier electricity charges which used to hover some where around 250 units p.m. These overly exaggerated electricity bills have come as a rude shock and utter surprise as our electricity consumption has not increased in the same proportion. This is to further submit that the applicant has never been a defaulter in making prompt and timely payment of his electricity charges which can be verified from the records. In view of the above, it is requested to look into the matter at an urgent basis and to rectify the erroneous reading of my electricity meter for April and June, 2014 at least and to save us from any mental agony and /or financial loss(es). It is also requested that the excess electricity payment made by the applicant, as detailed above, may be adjusted against the electricity bills for the months of July, 2014 onwards. Thanking You. Very Sincerely Yours’ Swapan Sharit Das M/s. Su-Kam Power Systems Ltd. 1st Floor, LP.3/4 157/2/A, Dunlop More, Gopal Lal Tagur Road, Kolkata-700035 Mb. +[protected]Meter No.[protected]Consumer No. [protected])

Dear Sir,

Sub: Reading of Meter (Consumer No. [protected])
None have turn up to have Meter Reading on 25/26.07.2014 has inform by you.
Average Meter Reading is not acceptable.

Thanks & Regards
Nirmal Bikash Saha
Mob.[protected]

Dear Sir,

Sub: Reading of Meter (Consumer No. [protected])
None have turn up to have Meter Reading on 25/26.07.2014 has inform by you.
Average Meter Reading is not acceptable.

Thanks & Regards
Nirmal Bikash Saha
Mob.[protected]

meter view

My meter no__3791527..This meter is running but meter don't reding poparly..

Refund security deposit rs.1377.00, Consumer No.-80700002001.

As per your letter ref no.- SA/9/2 Dt.-13.11.13. .The original security deposite recipt for refund 1377.00 . M.R. No.-07/99045/13(35139/13)

Unable to access CESC official website.

Dear Sir/Madam, I am unable to access CESC official site www.cesc.co.since last 8 days. It showas some error.Please let me know how I can pay monthly bill through online. Thank you Debdutta Ray [protected]

abnormal electricity bill for the period september 2014

My consumer no is [protected]. I have abnormally high electricity bill for the month September 2014. I need an immediate solution of this problem.