Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

We are customer of cesc.My consumer No.[protected].We face a big problem from feb 2014.Problem is main ware going into the main gate. Cesc tell us the line is temporary, please solve the problem parmanetly.We can't open the main gate properly. Its going on very danger for us.We complain many time to cesc but they are no response. Complain details: Date Docket No. 18-2-14 [protected] 23-2-14 [protected] 25-2-14 [protected] 27-2-14 SAME 28-2-14 SA ME 3-3-14 SAME [protected] 4-4-14 [protected] 30-4-14 LT/14/5149 please solve the problem as soon as possible.

Dear Sir, As per the Consumer No:- [protected] of Mr. Bratin Kumar Basu, that every month the electricity bill increasing and I'm a retired person, only two fans, all rooms are CFL Lamp and one Freeze and One TV Sets are running and no AC, MICROOVEN and here my flat all the cable are not connecting proper way and it is scattered in very wrong way one cable connecting to other meter and another cable connecting to other meter and also it is hanging also some time. Hence in this reason the electricity bill are increasing day by day and I'm the retired person and have no pension option, only I'm maintaining my daily life with only Bank Interest. So, I'm requesting you, please concentrate in this matter and try to send me one person as early as possible to connecting the scattered cable in a proper way and check all the meter number to set a box, so, that for the next month the bill should come with proper calculating unit. I'll wait for your reply. Thanks & Regards, BRATIN KUMAR BASU 44/1, RAM CHARAN SETT RD FLAT NO-1A, BLOCK-B LP-377/1 HOWRAH- 711 104 Consumer No:- [protected]

please note that i have not received my e bill through my mail no. [protected]@gmail as i felt lot of problems to pay my bill in schedule time. please take necessary action. My consumer no. s[protected] My customer ID no is - [protected] Prabir Ranjan Paul

RE:-Form No-[protected]
Extg. Consumer No-[protected]
Meter No-3293248
Dear Sir,
This is with regard to your letter bearing Ref No-03/08061/14 dated 27/05/2014.
It appears that your inspector has visited our premises within the scheduled timing(9AM to 1PM).But we are completely at dark.I have got this information from security Guard only.I have got some queries and for this I wanted to speak to inspector....

Dear Sir,
I sri partha Bal, address -U-157/2, Baishnabghata Patuli, kolkata-700094, my consumer number is -[protected]. we are not staying the above flat last 4 months show bill is not received and metre is not reading due to lock of the flat, in this circumstance we are not make copy bill from your website and not to be payment, when we make copy bill from your website always shown invalid consumer number, in this circumstance we are kindly and urgently request to you
please take necessary action as early as possible, and send a copy bill to our email address:[protected]@sify.com.

Partha Bal
[protected]
[protected]@sify.com

I, Jitendra Nath Roy, consumer no.[protected], nearby post no.157/15 having a small plot of land for garrage.Opposite LP No.157/15, one Telephone Post is installed in front of my land. Along with, telephone line, your "Power Cable" is also tied on the same Telephone Pole. They have advised me to request your good office to re-affix the Power Cable in the newly replaced pole which work can be done only after detachment of electric line.


Hence, you are to detach the cable connection, then only replacement job can be done without loss of time.Kindly, take immediate step for removal of the line so that the replacement work can be materialised.


I, hope you will take immediate measure for clearance of my entrance.


Thanking you,


(J.N.Roy)
[protected]

C/n [protected]-tarun kr. Basu of 65 golf club road#2nd floor.
Online payment through sbi credit card had been made on 26.05.2014for rs. 3963.00 for april 2004. No confirmation of receipt of payment has not been shown neither on net nor through e-mail.

Normal procedure is to send instant receipt on net after receipt of which printout to be taken by the user of a pdf receipt is sent. Request you to confirm receipt of payment.

Pradip kumar paul
65 golf club road, kolkata 700 033
E-mail [protected]@gmail.com
[protected]
24227496

Sub: Correction in billing adress Ref: Consumer no: [protected] Respected Sir, With due respect, I, Tarak Nath Dutta, am an existing consumer of CESC. My correct address as given below: TARAK NATH DUTTA FLAT NO: 1D BLOCK: 6 MERLIN EMERALD 183 BIREN ROY ROAD (WEST) SHIBRAMPUR, BEHALA KOLKATA, 700061 LP.4/116 My request to you is the please do the needful to rectify the same in my future bills. Yours sincierly, Tarak Nath Dutta Mob: [protected]

Sir, With reference to bill no [protected] for the month April 2014, the reading date being[protected], our electricity meter (no. 3715888) reading has been mistakenly written as previous reading 8219 to present reading 8815, while as on[protected] the meter reading stands at 8397.That means the previous reading is mistakenly written as 8815 instead of something else.As a result the bill amount came to be Rs.4820/-.Therefore, I would request you to kindly look into the matter urgently so that the mistake is rectified as early as possible. This is also for your information I dialled the number given on the bill for any bill related issue (Ms Subhra Chatterjee, Commercial Executive at (+91)[protected] between 9.00 am to 5.00 pm several times.I regret saying that the person did not bother to pick up the phone call. Yours Faithfully, MUNMUN BANERJEE C/O SURAJIT BISWAS GREEN VIEW APARTMENT BLOCK B FLAT E 3 19 RAMMOHAN PLACE KONNAGAR HOOGHLY 712235 (M)[protected], [protected].

On 26.5.14 i paid due bill amounting rs 802.00 through debit card of punjab national bank for the month of april, 2014. But after successful transaction the message displayed that "payment is approved " and without going to generate the receipt the connection broke. I found the amount was deducted from bank acount. Neither any mail nor any message
Was received by me in this connection.Will i pay again to cesc ?
Pl intimate me at the earliest.
Customer no:[protected]
Email: [protected]@gmail.com
Mob: [protected]

Thankingyou:
Kishore kumar singha
N-15/a bakultala lane
Po-konnagar
Hooghly

I am not able to view March 2014 Bill online on CESC website...I have got an disconnection notice with a current bill of April 2014 ...I have already made a payment of the outstandng amount of Rs 444 as of 05/25/2014 as indicated on April 2014 bill...This connection belongs to my mother Mrs Manju Mitra and she is currently travelling to USA ...please update me with the latest status on connection as we don't want to get disconnected ...The website is not allowing me to view or pay the MARCH 2014 Bill and i got a Disconnection notice which is very frustrating as i have been trying to pay the bill online and the website is not allowing me to do so ... Please send us e bill on [protected]@yahoo.co.in ...and ensure that i get uninterrupted service Regards Sukanya Mitra +[protected]

My present billing address is Rupali Basu, 3rd Floor, Flat no - 303, 87/2(Old No - 181) Dum Dum Road, Kolkata - 700074 but it should be Rupali Basu, 3rd Floor Flat no - 303, Siddheswari Garden, 87/2 (old no - 181) Dum Dum Road, Kolkata - 700074. Presently the name of the apartment is missing. Please help me how it will be incorporated in my bill and what is the procedure for this. My e mail address is [protected]@rites.com, Thanks. Rupali Basu Mob [protected]

I have paid my CESC electricity bill for April'14 online through SBI Debit card on 24/05/2014 and the amount has been deducted from my account but didn't receive any acknowledgement through e-receipt either through SMS or email.Please send the same on my email- [protected]@yahoo.com at the earliest. Consumer No- [protected] and [protected] Contact- [protected]

ON 24.5.14 I PAID DUE BILL AMOUNTING RS 1859.49 THROUGH INTERNET BANKING (SBI) FOR THE MONTH OF APRIL, 2014. BUT NEITHER ANY MAIL NOR ANY MESAGE WAS RECEIVED BY ME IN THIS CONNECTION. PL INTIMATE ME AT THE EARKIEST. CUSTOMER NO:[protected], EMAIL: [protected]@gmail.com.ph:[protected]. THANKINGYOU: ANGSHUMAN SAHA

Consumer no.[protected] As per your requirement for installation of A.C. of 1.5 ton at 15/1, Chandi Ghosh Road, 1st.floor West, Kolkata-700040, I have deposited Security Deposit on 22.05.2014 by cash of Rs.7037/- (Rupees seven thousand thirty seven) only at your Mandeville Garden cash counter. At that time I have got a message at 15:34:11 dated 22.05.2014 on my mobile no.[protected] that " We have received payment against your AC application. Further communication in this regard will be made within one working day". Today, 24.05.2014, at about 10.30 AM I enquired at Mandeville Gardens office at phone no.[protected] got reply that the deposit amount could not be traced. After enquiry of about 30 minutes I got information that at last amount of deposit is traced out.. Then I asked the concerned person to send someone for verification or whatever things to do please do. The concernd person assured me that he will look after the matter to resolve. Please let me inform when your person will take the necessary action to give green signal to running the line.

Dear Sir/Madam, Myself Subrata, a Sr.. Computer Engineer at Ericsson. Last 7/8 months I'm getting very high amount of bill in comparison to our early bills. I go out around 9 am and back to home around 8 pm. No body stays at my home in between this time. This routine is followed everyday over years except the Saturday. I do not have AC Geyser Electric heater etc and no new electric equipment has been installed recently. But my bill has become very high since last 7/8 months. An early action is most solicited please. Warm regards, Subrata Sankar Roy Sr. Solution Integrator Ericsson [protected]

Dear Sir/Mam, This is to inform you that I Arindam Roy Consumer Number :- [protected] facing a huge problem regarding Voltage Fluctuation. Regarding this issue I have complained several times but no steps has been taken. I have 2 Air Conditioners (Total 2 Ton) in my flat & i have taken all the permissions from CESC. But in evening/night when I want to use two AC's because of Voltage issues Not a single AC are running & the speed of Fan becomes very slow. Its become very painful & unfortunate. So, I'm requesting you to please do something to solve this Voltage issue forever...Hope you will do something... Regards, Arindam Roy [protected]

I have already paid through online SBI on 20.05.2014 (consumer no [protected]) and it has already been debited from my account Rs 2, 744.49 (Ref no MSBI[protected]IGU5203105) but it is not reflected in your last payment status. Kindly rectify it and oblige. My mobile no is [protected].

SHOWING EXCESS METER READING Sir, This is to inform you that my consumer no [protected] showing excess meter reading, You are therefore requested to kindly send somebody to check the meter & arrange to change the meter at early as possible, Your early action will be highly appreciated. Otherwise please disconnect my connection. Thanking you & regards, (for Rajendra Nath Das) Debabrata Ray Mobile no [protected]

Dear sir I want to bring to your notice complaint regarding my electricity bill. My consumer no. is [protected]. Since the last three months i am getting a bill which I find is incorrect. So I would request you to look into the matter as I am facing a lot of inconvenience to pay the bill. Thanking you RAKESH RANJAN LP.243/12/1 I-3 20 CURRIE ROAD HOWRAH 711 104