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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 104

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P
partha bal
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid consumer number shown

Address:Kolkata, West Bengal

Dear Sir,
I sri partha Bal, address -U-157/2, Baishnabghata Patuli, kolkata-700094, my consumer number is -[protected]. we are not staying the above flat last 4 months show bill is not received and metre is not reading due to lock of the flat, in this circumstance we are not make copy bill from your website and not to be payment, when we make copy bill from your website always shown invalid consumer number, in this circumstance we...
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J
jn.roy
from Raipur, Chhattisgarh
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reaffixing of power cable

Address:Kolkata, West Bengal

I, Jitendra Nath Roy, consumer no.[protected], nearby post no.157/15 having a small plot of land for garrage.Opposite LP No.157/15, one Telephone Post is installed in front of my land. Along with, telephone line, your "Power Cable" is also tied on the same Telephone Pole. They have advised me to request your good office to re-affix the Power Cable in the newly replaced pole which work can be done only after detachment of electric...
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pkpaul96
from Kolkata, West Bengal
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment

Address:Kolkata, West Bengal

C/n [protected]-tarun kr. Basu of 65 golf club road#2nd floor.
Online payment through sbi credit card had been made on 26.05.2014for rs. 3963.00 for april 2004. No confirmation of receipt of payment has not been shown neither on net nor through e-mail.

Normal procedure is to send instant receipt on net after receipt of which printout to be taken by the user of a pdf receipt is sent. Request you to confirm receipt of...
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T
tarakdutta
from Kolkata, West Bengal
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Correction in Billing Address( Customer ref: 13398092777)

Address:Kolkata, West Bengal

Sub: Correction in billing adress Ref: Consumer no: [protected] Respected Sir, With due respect, I, Tarak Nath Dutta, am an existing consumer of CESC. My correct address as given below: TARAK NATH DUTTA FLAT NO: 1D BLOCK: 6 MERLIN EMERALD 183 BIREN ROY ROAD (WEST) SHIBRAMPUR, BEHALA KOLKATA, 700061 LP.4/116 My request to you is the please do the needful to rectify the same in my future bills. Yours sincierly, Tarak...
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S
srjtbiswas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High electricity bill for April 2014 due to wrong meter reading data

Address:Hooghly, West Bengal

Sir, With reference to bill no [protected] for the month April 2014, the reading date being[protected], our electricity meter (no. 3715888) reading has been mistakenly written as previous reading 8219 to present reading 8815, while as on[protected] the meter reading stands at 8397.That means the previous reading is mistakenly written as 8815 instead of something else.As a result the bill amount came to be Rs.4820/-.Therefore, I...
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A
amitsingha05
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After successful transaction payment receipt not generated

Address:Kolkata, West Bengal

On 26.5.14 i paid due bill amounting rs 802.00 through debit card of punjab national bank for the month of april, 2014. But after successful transaction the message displayed that "payment is approved " and without going to generate the receipt the connection broke. I found the amount was deducted from bank acount. Neither any mail nor any message
Was received by me in this connection.Will i pay again to cesc ?
Pl...
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S
Sukanya Mitra
Feb 25, 2022
This thread was updated on Feb 25, 2022
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March 2014 Bill Missing - 46168164009 - Manju Mitra - 932 A/ 11 Jessore Road

Address:Kolkata, West Bengal

I am not able to view March 2014 Bill online on CESC website...I have got an disconnection notice with a current bill of April 2014 ...I have already made a payment of the outstandng amount of Rs 444 as of 05/25/2014 as indicated on April 2014 bill...This connection belongs to my mother Mrs Manju Mitra and she is currently travelling to USA ...please update me with the latest status on connection as we don't want to get disconnected ...The...
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K
kabibasu
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for necessary amendment in the billing address.

Address:Kolkata, West Bengal

My present billing address is Rupali Basu, 3rd Floor, Flat no - 303, 87/2(Old No - 181) Dum Dum Road, Kolkata - 700074 but it should be Rupali Basu, 3rd Floor Flat no - 303, Siddheswari Garden, 87/2 (old no - 181) Dum Dum Road, Kolkata - 700074. Presently the name of the apartment is missing. Please help me how it will be incorporated in my bill and what is the procedure for this. My e mail address is [protected]@rites.com, Thanks. Rupali...
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G
Gaurab_ch
from Bengaluru, Karnataka
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E-receipt not received

Address:Howrah, West Bengal

I have paid my CESC electricity bill for April'14 online through SBI Debit card on 24/05/2014 and the amount has been deducted from my account but didn't receive any acknowledgement through e-receipt either through SMS or email.Please send the same on my email- [protected]@yahoo.com at the earliest. Consumer No- [protected] and [protected] Contact- [protected]...
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A
angshumansaha
from Kolkata, West Bengal
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAYEMENT NOT ACKNOWLEDGED

Address:Kolkata, West Bengal

ON 24.5.14 I PAID DUE BILL AMOUNTING RS 1859.49 THROUGH INTERNET BANKING (SBI) FOR THE MONTH OF APRIL, 2014. BUT NEITHER ANY MAIL NOR ANY MESAGE WAS RECEIVED BY ME IN THIS CONNECTION. PL INTIMATE ME AT THE EARKIEST. CUSTOMER NO:[protected], EMAIL: [protected]@gmail.com.ph:[protected]. THANKINGYOU: ANGSHUMAN SAHA...
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bsubhes
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-compliance after deposit of Security Deposit for installation of A.C.

Address:Kolkata, West Bengal

Consumer no.[protected] As per your requirement for installation of A.C. of 1.5 ton at 15/1, Chandi Ghosh Road, 1st.floor West, Kolkata-700040, I have deposited Security Deposit on 22.05.2014 by cash of Rs.7037/- (Rupees seven thousand thirty seven) only at your Mandeville Garden cash counter. At that time I have got a message at 15:34:11 dated 22.05.2014 on my mobile no.[protected] that " We have received payment against your AC application....
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subrata.sankar.roy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very high Bill last few months

Address:Kolkata, West Bengal

Dear Sir/Madam, Myself Subrata, a Sr.. Computer Engineer at Ericsson. Last 7/8 months I'm getting very high amount of bill in comparison to our early bills. I go out around 9 am and back to home around 8 pm. No body stays at my home in between this time. This routine is followed everyday over years except the Saturday. I do not have AC Geyser Electric heater etc and no new electric equipment has been installed recently. But my bill has...
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Joy1981
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voltage Fluctuation & No steps taken after so many complain

Address:Kolkata, West Bengal

Dear Sir/Mam, This is to inform you that I Arindam Roy Consumer Number :- [protected] facing a huge problem regarding Voltage Fluctuation. Regarding this issue I have complained several times but no steps has been taken. I have 2 Air Conditioners (Total 2 Ton) in my flat & i have taken all the permissions from CESC. But in evening/night when I want to use two AC's because of Voltage issues Not a single AC are running & the speed...
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kutu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill paid online but not reflected in the last payment status

Address:Kolkata, West Bengal

I have already paid through online SBI on 20.05.2014 (consumer no [protected]) and it has already been debited from my account Rs 2, 744.49 (Ref no MSBI[protected]IGU5203105) but it is not reflected in your last payment status. Kindly rectify it and oblige. My mobile no is [protected]....
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Debabrata1971
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Meter reading

Address:Kolkata, West Bengal

SHOWING EXCESS METER READING Sir, This is to inform you that my consumer no [protected] showing excess meter reading, You are therefore requested to kindly send somebody to check the meter & arrange to change the meter at early as possible, Your early action will be highly appreciated. Otherwise please disconnect my connection. Thanking you & regards, (for Rajendra Nath Das) Debabrata Ray Mobile no [protected]...
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anita69
from Kolkata, West Bengal
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding bill

Address:Howrah, West Bengal

Dear sir I want to bring to your notice complaint regarding my electricity bill. My consumer no. is [protected]. Since the last three months i am getting a bill which I find is incorrect. So I would request you to look into the matter as I am facing a lot of inconvenience to pay the bill. Thanking you RAKESH RANJAN LP.243/12/1 I-3 20 CURRIE ROAD HOWRAH 711 104...
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rajendra nag
from Kolkata, West Bengal
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Misbehave

Address:Kolkata, West Bengal

ajendra nag <[protected]@gmail.com> May 20 (1 day ago) to CESC Respected Sir, With due respect I would like to inform you that today at the time of meter reading the representative from your end charges Rs.100/- as tips & for not giving the same he told me that he will not check the meter reading do whatever you can do. So I urge you to look into this matter seriously else I will have to complain to Consumer forum. Thanks...
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Sir, With due honour I, Sri Sabyasachi Bhattacharyya (consumer no. [protected]) of 17/1, Sarat Bose Road, Trikon Park, Kolkata-65 near light post no. 93/1 would like to inform you that a work is running for installation of a new transformer at Trikon Park at where my ferrule for municipal drinking water lines exist and if once it is installed then I shall have to be faced lot of problems during ferrule washing and so I am requesting you...
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joyg_77
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VOLTAGE FLUCTUATION

Address:Kolkata, West Bengal

Dear Sir, This is bring to your notice that I am suffering from voltage fluctuation for a long time.i have complaint several time against the same but no action has been taken till date from your end.After making all the payments in time this is really ridiculous, painful and horrible. I hope now you will take some action against my above mentioned complaint otherwise pls suggest me what will be my next action. Thanks in advance Joy...
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soumya_majumder
from Delhi, Delhi
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Severe low voltage in my area

Address:Kolkata, West Bengal

Dear sir, I am facing this situation in my life for the first time after residing in a CESC area for more than 35 years. Since last month I am experiencing excessive low voltage in my house and around. This has happened specifically after the next house to mine has drawn a 3 phase line from single phase line.My consumer no is [protected]....
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