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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 103

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S
subhadip2809
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Additional fake / wrong electric meter entry and billing in my address ( 2 different bills of which 1 is wrong in the same flat address )

Address:Kolkata, West Bengal

Respected Sir, I am Subhadip Roy (an Architect by profession). This letter is occasioned to address a very serious problem. I ( Subhadip Roy ) and my wife ( Arpita Roy ) is the joint owner of Flat 5D ( fifth floor ), Tara maa apartment, DB-20, Deshbandhunagar, Railpukur road, Baguihati, Kolkata : 700059, which I bought 2 years ago. My CESC meter consumer no: [protected], and Customer ID: [protected]. Very recently a very unusual...
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D
dwarkabose
from Pandua, West Bengal
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Con. No 22006160007 - Dwarka Nath Bose - Excessive billing for May

Address:Kolkata, West Bengal

The `Previous Meter Reading' in my May bill is absent & is given as xxxxxxx. As a result the units consumed is given as 1982 units which is totally excessive. My consumption for the months this year have been 305, 283, 312, 288 and 434 units. As a result I am not liable to pay the amount of Rs. 17, 650 billed for this month. Kindly send a corrected bill asap. Dr. Dwarka Nath Bose...
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A
Asmita Das
from Bengaluru, Karnataka
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive bill amount :cust. id : 02000315881 vide bill no.0214105900305144

Address:Kolkata, West Bengal

The electricity bill amount of May 2014 is abnormally high.The meter may be malfunctioning, please arrange to check and if needed change the meter. The detail is given below. Customer Id: [protected] Bill No. : [protected] Total Unit : 528 Bill Amount : Rs.4260/- Name : Sri Utpal Kr. Bhowmik Address: 4D/11, Dharmatala Road Kolkata - 700 039 Your early response is appreciated. Regards Sutapa Bhowmik Mob-[protected]...
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babidada
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fluctuation of current supply

Address:Kolkata, West Bengal

My consumer number is [protected] and my name debashish chatterjee.
I am noticing that the supply of current is not steady it is fluctuating in several occasion all over in the day and night for more than 15 days.
I am making phone call to the customer care number but nobody is responding.
If any of my electrical items are damaged for this fluctuation of current then cesc will be sole responsible for it.
Please...
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U
uday dubey
from Kolkata, West Bengal
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sone of meater is no.39074041006

Address:Kolkata, West Bengal

please look this consumer some people are using domestic meter but there are a small industries are there they use cesc and and on this address they are not payee amount angainst some meter but now cheater and user on this meter is same but name of miter is not same if this is the good way then every body can do anything......
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N
neelam saraf
from Kolkata, West Bengal
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excess electric bill charges

Address:Kolkata, West Bengal

Sub:Excess Electric Bill Charges... To CESC LTD, Consumer No. :[protected] Dear Sir/Madam I Neelam Saraf resident of 5 Princep Street, Near Bengal Chemical Kolkata 700072 . A consumer of CESC (My Consumer No:[protected]) This is to inform you that my electricity bill for the month of MAY 2014 is very high compared to last months. We have not used so much of electric supply.Even we don't use refrigerator, A/C in our home but in...
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B
binayak05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly Electricity Bill

Address:Kolkata, West Bengal

My Consumer number is [protected] In May 2014 electric bill I find the total unit is 547 and correspondingly Gross amount payable is Rs.4450/-. Though I paid the bill, this amount is much higher than my average monthly consumption. I, therefore, feel something went wrong in my monthly bill. It could be that the person who came to note my meter reading made a mistake or Electric meter is not functioning properly. I therefore request you to...
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G
genesis hospital
from Machilipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cable fault

Address:Kolkata, West Bengal

Main cesc nutral cable got disconnected and whole power supply destructed. Our complain docket no. Is[protected].
East india health care pvt. Ltd. Is a hospital. Namely "genesis hospital". Due to power fault no supply is in our hospital.
Requesting to take immediate action....
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J
jn.roy
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Detachment of Power Cable from Telephone Post installed in front of my entry

Address:Kolkata, West Bengal

I, Jitendra Nath Roy, Consumer No.[protected], LP-157/15, submitted one complaint dated 29.05.2014 requesting you to detach the power cable tied in the Telephone Post installed in front of my entrance.It was also told that the inspection by the Telephone Authority has already been carried out and they have advised me to request you to detach the Power cable from the Post when replacement work can be started. Kindly, do the needful and...
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L
Lakhotia2012
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in installation of meter/ connection

Address:Kolkata, West Bengal

Sir, We Lakhotia constrruction company pvt ltd had applied for new 10kw (commercial) connection at 8/10/1, Alipore road, Kolkata-27 against which inspection was made in 3rd week of april 2014. The bill for such connection was made dated 26.04.2014 and we had paid that bill of amount of Rs.126748/- on 06.05.2014 through Demand draft. ( bill no- 02/05096/14(34). It was assured by department that connection will be done within 15 to 20 days...
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A
archan sasmal
from Kolkata, West Bengal
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all compliances met but still i didn't receive my meter

Address:Kolkata, West Bengal

My mr no. Is 08/05342/14(41)

All compliances have been met, still my new meter connection is pending...
I waited the whole day 31 may when cesc men have committed to come, even after informing a day before that they are coming...I[censored] are not coming please see that we are informed by phone...
Please provide me another date for the new meter receival...
Please see that my work is done at the earliest...br...
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R
rishikesh sinha
from Kolkata, West Bengal
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double payment for april 2014

Address:Kolkata, West Bengal

On 29th morning my aunt has done manual payment at cesc cash counter. And I was unaware abt that and done online payment in the evening of 29th may only. So kindly revert the online payment done because system shouldn't have accept the double payment. Consumer no is--[protected]...
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A
appy04
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive bill amount from day 1

Address:Kolkata, West Bengal

This is to inform you that from day 1, , our electricity bills are extremely high. Most of the time we are not at home and also we do not have ac or other appliances which can consume more power...

When i tried contacting 1912, a customer care executive named '''' soumitra'''' was
Not at all helping.. Even if issue relates to other dept but customers should be handled in a good...
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A
anusreesengupta
from Kolkata, West Bengal
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing wrong name and address against consumer No:07048147006

Address:Kolkata, West Bengal

Sir,

This is to inform you that when I am going to pay my CESC bill online against the above
mentioned consumer Number, to my utmost surprise the address
and name is showing wrong.


Please do the needful,

Thanking You,


Smut Kalpana Ghosh

Consumer No:[protected]

11A/3 B.L.Ganguly Lane

Kolkata:700033...
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R
Rajeev0179
from Kolkata, West Bengal
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Increasing amount in electric bills

Address:Kolkata, West Bengal

Hi, (To whom it may concern) My consumer number is [protected].From the last 2 months my consumption of electricity remains the same but I have been receiving exorbitant bill amounts. Previously my bill amount would range between (Rs800 - Rs1000). From the last 2 months it has gone up to Rs3500. This is very shocking as I am not available at home the entire day and I come from office after 8 in the evening. The 12 hours I stay at home hardly...
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K
Kedar N Agarwal
from Kolkata, West Bengal
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delivery of bill after due date

Address:Kolkata, West Bengal

I regularly getting my electric bill one day before or after due date. Today I receive my bill for the month April 2014, Due date was 28.05.2014. Now I am requesting to concerned officer to look this matter and arrange to provide the bill at least 7 days before. from: KEDAR N AGARWAL Consumer no. [protected]...
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Santonu Panja
from Kolkata, West Bengal
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Complain regarding MVCA & Govt Duty charges

Address:Kolkata, West Bengal

Sir, I am Santonu Panja, my customer id is [protected], this connection belongs to SM GOURI SAMMADDER. I got a bill for the month of April 2014, bill number [protected]. I have a complain that in this month i got Rs. 213.08 for MVCA charge & Rs. 365.10 for Govt. Duty. So my question is that why i have charged for this in this particular bill? Every month i had charged only rs. 37 (round up) so why rs. 213.08 for this month?...
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S
sopu
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Main ware problem.

Address:Kolkata, West Bengal

We are customer of cesc.My consumer No.[protected].We face a big problem from feb 2014.Problem is main ware going into the main gate. Cesc tell us the line is temporary, please solve the problem parmanetly.We can't open the main gate properly. Its going on very danger for us.We complain many time to cesc but they are no response. Complain details: Date Docket No. 18-2-14 [protected] 23-2-14 [protected] 25-2-14 [protected] 27-2-14 ...
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Bhukun
from Surat, Gujarat
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

An Iirregular Meter Reading in respect of Consumer No. 61094012001

Address:Howrah, West Bengal

Dear Sir, As per the Consumer No:- [protected] of Mr. Bratin Kumar Basu, that every month the electricity bill increasing and I'm a retired person, only two fans, all rooms are CFL Lamp and one Freeze and One TV Sets are running and no AC, MICROOVEN and here my flat all the cable are not connecting proper way and it is scattered in very wrong way one cable connecting to other meter and another cable connecting to other meter and also...
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S
sumibabu
from Bengaluru, Karnataka
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non received of e bill in my gmail

Address:Kolkata, West Bengal

please note that i have not received my e bill through my mail no. [protected]@gmail as i felt lot of problems to pay my bill in schedule time. please take necessary action. My consumer no. s[protected] My customer ID no is - [protected] Prabir Ranjan Paul...
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