Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

This is to inform you guys that I have made an payment through Google pay on 30th of September 2020. I have made an mistake there while paying I forgot to mention the customer I'd, hence the amount was never adjusted with my electric bill . I have forwarded an email as well . No response. I visited both the north Division office and victoria house . No response. They said they will call me . No response yet I have been there twice . What...

CESC Limited
Chowringhee Square
Kolkata – 700001

Sub: Stop sending Avarage consumption bill agnt. Customer Id : [protected] : Consumer No : [protected]
Meter no: 3828188 A/C ASOKE KU. NASKAR

Dear Sir,

With Due respect I beg to state that:

Meter reading (present) shown in your Sep'20 bill was 12210 units.

Meter reading (previous) shown in your...

With reference to the above consumer number, I have received a bill of Rs 5620/- for the month of 11/20.

My meter was non-functional / dead for last few months & CESC is not bothered to change the same after repeated complains from my side. Finally, 2 months back, changed the meter.

Now, They are imposing a penalty with no fault of mine. I have received a bill of 5620/- and when I called up your call center,...

Dear Sir/Madam
This is to bring to your notice that I, LUCIA HANSDA, am a consumer of electricity provided by you. My details are :Customer ID. [protected] and consumer No.[protected] at 246 old-176 P.K. Guha Road, LP-66/3/1, Kolkata 700028. I have paid my electricity bill of October 2020 amounting Rs 1500.00 (Gross) online on 31.12.2020 and received the Success Receipt stating Transaction Ref No. VSM[protected] dated 31.12.2020....

Line disconnected on January 7th 2021. Bill already paid twice. No outstanding bills.

The payment had already been made almost 1 day ago and two senior people have been left without electricity for the past 2 days . This is such an insensitiveness from CESC. Also I got informed that someone from CESC is asking those senior people for Rs.3000 to reconnect the line. The guy has even threatened the senior people saying that why...

Line disconnected on January 7th 2021. Bill already paid twice. No outstanding bills.

The payment had already been made almost 1 day ago and two senior people have been left without electricity for the past 2 days . This is such an insensitiveness from CESC. Also I got informed that someone from CESC is asking those senior people for Rs.3000 to reconnect the line. The guy has even threatened the senior people saying...

Received a bill of 5500/- on one of home meters for month of November 2020 on January 08 2021.

The previous reading on the bill is blank and hence the unit consumed mentioned on the bill does not have any basis. No one came to check the meter manually.

During the month of June-Sep we have paid bill on an average of 6000/- INR per month, as CESC has send an arbitrary random bill as no one came to record meter...

Reference:

1. SRI GYAN DAS JAISWAL

Customer Id : [protected]

Consumer No. : [protected]

2.SRI DINESH KUMAR JAISWAL

Customer Id: [protected]

Consumer Id.: [protected]

Both Supply At: 49, South End Park Kolkata- 700029 (1st floor and 2nd floor)

C/O...

I sreya datta had applied for new meter and the bill no is 02/12344/20/6/1. I had payed online by debit card using billdesk payment gateway a sum of rs 41975. The amount has been debited from my bank account but i have not received any payment confirmation from cesc neither am i able to contact any of the helpline no s. I am also unable to trace the payment status via payment gateway. Kindly let me know about the payment status ....

We have noticed that a sum of Rs.120.06 adjusted from our bill No. [protected]/11201 dated 31/12/2020.We can't understand the reason for the adjustment. In this regard, We also inform you that we have paid entire amount during lockdown period as claimed by your esteemed organisation. We shall be highly oblige, if you provide us the details of this adjustment and what is actual dues.
Your early response is highly appreciated.
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I noticed that a sum of Rs.130.22 adjusted from my bill No. [protected]/11207 dated 31/12/2020.I can't understand the reason for the adjustment. In this regard, I inform you that I have paid entire amount during lockdown period as claimed by your esteemed organisation. I shall be highly oblige, if you provide me the details of this adjustment and what is my actual dues.
Your early response is highly appreciated.

Regards....

I, , Tarun Kanti Ghosh (holder of CESC Customer ID [protected]) am a consumer electricity connection providing by CESC since long. Since last 2 years I am paying the electricity bills by online through paytm. On 19.12.2020, I have received a Disconnection notice & bill ( green bill) of Rs. 6280/- for the month of October, 2020.
In this regard, it is pertinent to mention here that though the Bill for the month of October, 2020 was...

CESC Limited

Chowringhee Square

Kolkata - 700001

Sub: TEMPORARARILY CLOSE MY BILLING:
Customer Id : [protected] : Consumer No : [protected]
METER NO: 3828188 A/C ASOKE KU. NASKAR

Dear Sir,

With due i beg to state that i am not staying in my residence at Daulatpur, Maheshtala from Dec'2019 where your above
meter no. 3828188 installed against...

Customer id : [protected]

Charged twice for October :
Rs 810/- on 15.12.20 with discount of Rs 10/- for online payment.
Rs 820/- on 28.12.20 without discount .

Same may please be refunded or adjusted with subsequent month.
Payment had to be done because of continuous reminders from CESC through sms....

Customer id : [protected]

Charged twice for October :
Rs 3330/- on 15.12.20 with discount of Rs 60/- for online payment.
Rs 3390/- on 28.12.20 without discount .

Same may please be refunded or adjusted with subsequent month.
Payment had to be done because of continuous reminders from CESC through sms....

Hello Sir,
My name is Shambhu Nath Halder. My consumer id is [protected]. My house is temporary closed. None live at present from last two years. I therefore request you please close my billing till further information. I have already paid my bill from last two years without use electricity.
My electric meter present reading is 2561 KWh....

CESC House
Chowringhee Square
Kolkata 700001

To,
Concerned Authority,

To the reply of my previous complaint I have been suggested to pay the electricity bill through EMI, and the reason of high rise is been said to be the exact meter reading after the COVID.
I want you to know that I have already paid the excess amount of Rs. 2950 for the month of June which was much much more than...

Sir i Himangshu kumar Das
Address- 34/12 Andul 1st Bye lane
Howrah - 711109
Iam paid the cesc bilk on 24th dec 2020 on Googlepay and the amountRs-2000 debited from my icici Banka ccount but cesc shown not received
So i request please refundmyamountRs-2000 at an earlyst
Thankssir Googlepay trans id CIcAgkDj 7ymONQ
Upi id[protected]...

Abeyance charges are 224 units realized in July. I paid for the same in June for 419 units(including consumption in month of May for 195 units). So i think may be CESC should do the math before sending out the memos. They are now charging me with an extra amount of 200 rupees....

The bill amount is coming too much last few months which is non tolerable. We just use light and fan and the bill used to come earlyer between 500-700 but last few months the amount is coming 1400, 1600, 3000 etc. Which is not acceptable, no one is coming to check the meter nighter sending meter reading in the bill. We never expected this type of service from CESC. Why this type of chitting is going on? Please look into it and correct the...