Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Respected sir my complain is against cesc kolkata central .I have complained to cesc for my high electricy bill unexpected from month of july.I use only four 9 watts led bulb and two fan.We dnt use telivision or Ac or fridge...Cesc sended me a bill of rs5190 for the month of july 2020.for last previous years we never got such bill..We use to get average bill of rs 600 to rs 800 previously..please look after the matter as we cant afford to pay such high bill..
my
consumer id [protected] and
consumer number [protected]
Mobile number [protected]
Gmail [protected]@gmail.com

Applied for a new electricity connection with CESC (Calcutta Electric Supply Corporation) vide ref number 16/10941/20
However, an absurd demand amount of Rs. 1.2 lakh has been made by CESC for provisioning the connection.

How can a middle-class domestic consumer afford to pay 1.2 lakh for getting electricity connection? Emails sent to CESC has not entailed any response till date.

Please send CORRECT demand amount after PROPER INSPECTION

This is bring to your kind notice that since last 3 months CESC bill of the captioned customer is ID is coming on a higher side with the same amount of consumption as it was earlier, please look into it on priority.

This is regarding Consumer no - [protected].
My electricity bill used to come around[protected] during summer and 800-1200 INR in winter in last 3-4 years apart from CESC charging high bill during oct-nov for no reason but Pujo.This year the bill is coming around 2500 INR when there is no AC used and even fans not used much due to pleasant weather.I am receiving 2000 + bill from last 3 months which is unreasonably high.Either they are making meters faulty or for some other reasons...this is unacceptable.I am planning to take this matter on court if this does not get resolved here.This is not just the case with me, I have collected similar stories from around 12 neighbors which makes my case really strong.

I wish to update my mobile number [protected] in my customer Id [protected] urgently

As i stay in Bangalore and my wife was away in Sydney for 5 months

our flat in Kolkata was looked after by our household help and

and surprisingly our bills were exorbitantly coming very high

The bill for the month of October 20 is Rs 6900

Request to urgently look into matter

Sir, customer id: [protected]

consumer no:[protected]

name: mr arun sen gupta

i paid my cesc august 2020 bill on 30/10/2020 at 22:26 which is rs[protected]+10 fine) but cesc again sent this bill to me along with a disconnection notice.After reciving this notice i lunch a complain docket number[protected] but cesc never reply about my complain.My disconnection date is 23/11/2020 .

****in your photo/video option i add my cesc transaction details in my back account

contact with me in this mobile number: [protected]

kindly take action as soon as possible

I have paid all previous bills but every 3rd month the bill is generated very high.
In the month of June 2020 the bill was Rs. 2440 units consumed: 383
In the month of July 2020 the bill was Rs. 150 units consumed: 25
In the month of August 2020 the bill was Rs. 420 units consumed: 71
But the In the month of September 2020 I have got the bill of Rs. 2610 units consumed: 384.
I have paid all the bills except the month of September. How can it possible the bill is so fluctuated in every 3rd month and there is not mentioned the Previous Meter Reading & Present Meter Reading in the bill.
Please correct the bill to pay the within due date. Kindly take the necessary steps as soon as possible.

Hello Team,
I had placed Voluntary disconnect of my supply and the same was completed successfully.However one illegal occupant is trying to restore a new connection for the same premise without legal documents and without landlord consent.Please find the below details
Address:- 28 Prasanna Naskar Lane Kolkata 700039
Consumer Id of disconnected meter :- [protected]
Landlord Name : Surendra Singh
Please let us know how to stop this illegal new connection against my permission

Hi
This is Md Saddam Khan (Consumer ID No.[protected])Residence of 10/1/1 Phears Lane Kolkata 700012.
This is to inform you that since June 2020 till Sep 2020(Latest) I am receiving an EXCESS AMOUNT on my Monthly Bill as normal Months.
I am really concern about the METER FAULTY or POWER THEFT or any other reasons for the EXCESS AMOUNT of bill which is being generated.
Kindly look into the matter AS SOON AS POSSIBLE.Send A person From Your end to check and RESOLVE the FAULT or POWER THEFT.

Dear Sir,
It has been noticed today morning while your representative came to my house to take reading. He immediately pointed me and take a note of defect of the meter .

So in this regard i made a complaint of the same to cesc via Android application.
You are requested to take proper action to do the needful without delay.enclosing a snap of meterat
Subir Kumar Chowdhury
[protected]

Since the last few months starting June 2020 till date we have been observing exorbitant bills made by CESC. During the month of June due to the prevailing lock-down from Feb till May, the physical meter readings could not be taken.
Hence in lie of this a consolidated bill for months March-April_May and June was send to us amounting to a huge sum of Rs.5540.
Since there was lot of hue and cry by most customers in Kolkata on such exorbitant and inflated bills made by CESC, they decided to keep certain amount on abeyance and make adjustments accordingly.
A revised bill was generated for June 2020. During the later months starting July-Sep we have been observing huge bills amounting to sums of[protected] every month being send to us. In one of the days of July the electric personnel from CESC had come to our house and used a certain device to calibrate the digital meter readings and reset the same.
It seems quite likely that they did this with clear instructions from CESC to recover the amount kept in abeyance via unscrupulous methods by tampering with the digital meter.
I have been keeping a closed watch on the energy meter for some days. And i have observed that in gaps of two hours or so the meter readings are going by by atleast 1-2 readings which seems highly unlikely given our day to day usage. I honestly feel that the meter has been tampered with the intention of showing it as being calibrated but in essence they have reset the statistics in such fashion that the meter runs faster than before and the readings keep increasing at abnormal rates.
Moreover we have limited the usage of heavy appliances in our home. Even then we are getting hefty bills every month.
This clearly shows the malevolent intentions of CESC to cheat domestic customers of their hard earned money and making the most of this Covid-19 pandemic as most agencies are seeing engaging in fraudulent business practices.
I want this matter to be given serious consideration and accorded high priority and dealt with appropriate punitive measures to stop such nuisance.

Sir,
I paid Rs.1960.00 against bill no. 05/24389/19/2/1 dtd 6.1.20 for SecurityDeposit payment through net banking on 14.1.20, transaction ID being RSBI[protected]IGAHWMNCH5. However, no connection has been given till date nor any new meter has been installed at my address :"Home town", flat-5B, 5th floor, Block A, 218 Jessore road, Kolkata-89.
Such abnormal delay has posed much problem for me.Please arrange to install the new meter as soon as possible.
Regards,
Saikat Sengupta,
Mob-[protected]

Hi,

I send emails on 19-Oct and 9-Nov from [protected]@yahoo.com but receive no responses from CESC and customer care guided me very wrongly.

The issue is on major discrepancy in the billed amount for the month of Aug'2020 due to wrong meter readings. The consumed unit readings are showing wrong, please check below.

1.Reading on 20th July = 13347, Unit consumed 224
2.Reading on 20th August = 13757, Unit consumed 410 (WRONG meter reading taken)
3.Reading on 19th September = 13786, Unit consumed 29

Due to wrong meter reading taken on 20th Aug by CESC personnel, the current bill becomes too high for higher rate slab, govt duty and MVCA. The next meter reading is too small which seems not right. Please note my domestic usage consumptions had no change for last two months.

My details-
Name: Kaushik Saha
Consumer ID: [protected]
Current Bill No: [protected]/08206

Then a docket[protected] by CESC customer care and informed me to pay August bill and to call CESC after September bill generation. Today I called and customer care has no clue about the solution.

The mail copy attached.

Please check it and resolve it soon.

Regards,
Kaushik

I, Saikat Sengupta of 218, Jessore Road, Kolkata-89, paid Rs.1960.00 for new connection on 14.1.20, against MA BILL NO. 05/24389/19/2/1. However, no connection has been given nor any inspection for installation of new meter has been occasioned.
I want to know the reason of this abnormal delay and wish to have the new electric meter installed as quickly as possible.

My mobile no.--[protected]

Dear sir/madam
I use only 4 LED bulb, 2 fans and a tv.
My monthly bills are as follow:-
1. One year from nov 2018 tonov2019- Rs2229.00
2.Dec2019- Rs270.00
3.Jan2020- Rs120.00
4. Feb2020- Rs120.00
5. Mar2020- Rs150.00
6.Apr2020- Ra0.00
7.May2020- Rs 0.00
7. Jun2020- Rs170.00
8.July2020- Rs1610.00
9. Aug2020- Rs1110.00
10.sep2020- Rs1550.00
And my monthly reading is average 20 units.
By seeing above figures it could be understood that monthly bill of July 2020, Aug 2020 and sep 2020 is wrong.

So you are requested to provide the monthly meter reading from January 2019 to se 2020, and also give the reason why my july 2020 aug2020 and sep2020 bills and meter reading is so high.

Thanking you
Toton sarkar
Consumer no- [protected]

Dear Sir
I am Dharani Sarangi, Consumer ID- [protected].
Sir July 2020 total unit showing on the bill is- 66 and the amount is 390/-, but August 2020 suddenly rising unit showing is 251 and the amount is 1491.10/-
How it's possible. Please give me the proper details it's confusing me.

Please give the feedback before the August 2020 bill due date.

Thank you
Regards
Dharani sarangi

I'm getting every month high bill amount which is now not capable for me to pay also no one comes to take the reading of meter and filling up the meter reading they wish so i want a clear view on this meter reading from january 2020 till this bill..

My meter was changed on 18.08.2020 and the reading on 19.10.2020 (after two months) was 0000461 units. Indicating a monthly unit consumption of around 230 units.
I received a whopping bill of 555 units for August 2020 against an average consumption of 230 U/month. The consumption in March 2020 was same as 2019 I.e. 179 units.
The units consumed in March, April and May, 2020 was 179, 122 and 115 kWh respectively.
The bill of August 2020 is WHIMSICAL, arbitrary and illogical.

Dear Sir
I am KInkar Mondal, Consumer ID- [protected]. Sir July 2020 total unit showing on the bill is- 210 and the amount is 792.35/-, but August 2020 total unit showing is 202 and the amount is 1377.17/-
How it's possible. Please give me the proper details it's confusing me.

Please give the feedback before the August 2020 bill due date.

Thank you
Regards
Kinkar Mondal