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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 22

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R
Rinky Chatterjee
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Wires Connecting the meter is sparking

Address:Geetayan Apartment 18 H Alip[ore road, Kolkata-700027

The wires connecting the meter is sparking leading to periodic blackout and also endangering the building. 8 complaints have been registered since July21, 2020 but to no avail. Technician attending to the are unable to solve the problem of sparking. This may lead to fire....
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I
i_hossain
from Kolkata, West Bengal
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Excess Bill value & Unit consumed

Respected Sir / Madam,

This is to notify you that for the past 2 (two) months my bill amount is excess in comparison to my earlier bills and for the month of August 2020 the bill amount is a lot big and way beyond my expectation and the units are also reflecting too much in my bill.

The following are my bill details:
Name : Mohammad Siraj
Customer ID: [protected]

Therefore, requesting...
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Address:Eden City, Mahestala Kolkata 700137

Dear Sir,
Eden City Mahestala complex is having more than 2400 flat and they are further expanding. CESC collected money from each flat owners and also constructed a sub station to maintain the electricity. However CESC did not bother to install proper street light on the entrance of Eden City . The entrance look like a village area in the evening. If you visit such a complex area at Bangalore or Gurgaon you can see the difference....
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Address:CESC, Kolkata

Dear sir

Huge bill generated by cesc for the month of August 2020 for our [protected]@ 179 Debinibash Road, Kolkata 700074.
Total 3 nos of bill for each floors.
Whereas we regularly paid the dues every months.

Plz i want want a proper clarification with details for these huge bulls. I am attached herewith the 3 nos. Bill for ur ready References.

With regards

Anirban Nahabr...
+3 photos
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S
Sumitra Datsan
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Unnecessary bill amounts

Respected sir;
My consumer no.[protected] and Customer ID [protected]. CESC officials had given a bill showing 9154 and on august it showed 1066 units. So total unit consumption 912 units.I payed the following bill amounts from Dec 2019 on wards...Rs 350/-, Jan 2020(Rs 390/-), Feb(Rs 280/-), March(Rs 630/-), Apr(500/-) and June(Rs 130/-).But unfortunately i found cesc gave me my May billing showing 1439 unit consumption and Rs 12185/-...
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A
Alex Sujay
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Higher Bill

Address:Q-426 MONSHA ROW, Garden Reach

Very higher bill last 2 month every monts bill 500 rs avarage but lust 2 month very high bill

plzz look at this problem...
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B
bibhasmallik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

high bill of my small shop

I am a physically handicapped person. I have a small stationery shop in my house. One light and one fan consumer id : [protected], customer id [protected] is working in my small shop. During covid 19 situation in april/may the shop was closed during lock down for about 45 days. Further i have also admitted in r g kar hospital kolkata during june/july 2020 for 32 days and shop was closed during that time.
Being a physically handicapped...
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Address:TISTA, 4TH FLOOR, FLAT-4A, 76-25 S K DEB ROAD, LP-25/16/0, KOLKATA-700048

Dear sir,

Customer id -[protected]
Consumer id - [protected]

House has been closed from 15/03/2020 till now but in the bill it still shows 713 unit consumed for the month of march (287 units - rs. 2089.04) april (215 units - rs.1535.47) may (211 units - rs.1505.47). Total oustanding amount is 5270.

There is no usage of electricity than how it is showing?

Meter reading in...
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S
SNMaiti
from New Delhi, Delhi
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High bill

Address:Kolkata

Consumer id: [protected]
Complaint no.: 14201957 dt. 9th July 2020
I have complained for high bill. They have not resolve but shown as resolved in their website.
High bill is also continuing for subsequent months.
Need your help for corrective action...
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Address:Batanagar, NANGI STATION ROAD, RAMKRISHNA PALLY, KOLKATA-700140

Dear sir,
Today I have paid online Rs:590/- (Bill for 07/20)
Using my AXIS bank credit card.
Rs: 590/- debited but neither no payment receipt generated nor no email has been sent in my registered gmail.
Kindly look into the matter and solve the problem.
Cuz. I. D:[protected]
Con No:[protected]
BROJENDRA NATH DEY
BATANAGAR RAMKRISHNA PALLY, KOL-700140
Email:[protected]@gmail.combr...
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From last June 6, 2020 I am not consuming a single unit of power from CESC. But I am receiving huge bills from CESC which is not justified. I request to look into this matter urgently and resolve my issue....
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M
MerePapa
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Unsubscribe my email

Address:Kolkata

Consumer number [protected]. I don't live there anymore. Please unsubscribe my email services related to this consumer id....
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G
ghoshsubhankar3165
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Exorbitant Bills

Address:CESC Limited CESC House Chowringhee Square Kolkata – 700001

I, Mahadeb Ghosh S/O-Late Samarendra Nath Ghosh residing at 3RD-FR; FL-B, 301 RABINDRA NAGAR (WEST) having Customer ID: [protected] hereby would like to draw your attention towards exorbitant electricity bill for the Month of June 2020. CESC Limited has issued inflated invoices while we are already tottering with the never before seen effect of pandemic. CESC readily has all the required information of their consumer's power utilisation pattern...
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Address:Shyambazar 5 point crossing

I have got the electric bill of july which shows an amount of 1170 where as in june it was 840 and in may it was only 510! I can't understand how it can be possible to rise of almost 2 times within less then 60 days? I have not bought any of electronic goods in last one and half year. You can cross verify my bills if you want, i have all the bills as a proof of my complaint....
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L
Lovetanu
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CESC bill

Address:Kolkata
Website:[email protected]

Amar bank account number [protected] theke CESC bill ye jonno paisa cut hoyeche bina confirmation te 17september 2020 te bill paid kora hoyegachilo Paytm theke Paytm num [protected] kintu 21september 2020 abar ei account theke cut hoyeche customer id-[protected]...
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S
Supritha Chaudhuri
from Delhi, Delhi
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huge amount of bill

Address:CESC Limited CESC House Chowringhee Square Kolkata – 700001

Hi,
I can't understand when a single led bulb is used most of the times. The fan is used in only one room.in the kitchen led tube is kept on for hardly 1 hour and in the washroom it varies from 1-2 hours. There is a refrigerator that i use. The ac is in only one room used only for 30 - 45 minutes but not regularly. Still cesc is charginge me a huge amount of rs 4070. The bill date is 16/09/2020. My customer id is [protected].
I...
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S
Sumit_27
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong electricity consumption billing amount for the month of june '20 (consumer no. : 11412107003, customer id: 11000520086)

Address:CESC, South West Regional Office P-18,Taratolla Road Kolkata - 700 088 Tel - 2420-5000

Dear sir/madam,
Due to my father's ill health my family have been staying at hyderabad since the last 1 and a half years. Though previous years we used to visit our kolkata home also sometimes, since november 2019 till june 19, 2020 we did not visit at all. Unfortunately, my dad passed away on 26th march, 2020 at hyderabad itself due to cancer. So me and my mom returned to kolkata on 20th june night. So after coming, a wrong electricity...
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P
pappushaw98
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct from bank but confirmation not received

I paid my monthly cesc electric bills for consumer no. [protected] for rs.550for the month of June, 2020 through my debit card. Unfortunately, no receipts were generated but the amounts were debited from my account. I wrote to cesc re the problem but they said that since they didn't receive the payments, nothing can be done from their side. Incidentally, cesc bills for June, 2020 is still shown as outstanding.

Kindly arrange...
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P
pappushaw98
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly bill paid amount deducted

I paid my monthly cesc electric bills for consumer nos.[protected] for rs.550 for the month of june 2020 through my net banking. Unfortunately, no receipts were generated but the amounts were debited from my account. I wrote to cesc re the problem but they said that since they didnt receive the payments, nothing can be done from their side. Incidentally, cesc bills for june, 2020 is still shown as outstanding.

Kindly arrange...
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N
N.C. Mozumder
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complaint against cesc billing

Address:CESC House, Chowringhee Square Kolkata, Kolkata District, West Bengal, India - 700001
Website:CESC

I, having consumer id [protected], already cleared all my payments as per bills raised by your office.

Now i am to say that i am 68 yrs old and in bangalore for treatment since 26/2/2020 and stuck here till date due to covid. Though there was no consumption since 26.02.2020 you have raised a bill of rs.1210. Please check and help. I am coming to kolkata this month end.

Regards,
N. C. Mozumder...
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