For customer id [protected] and [protected], residing at calcutta - 63, the electric meter reading shown as 413 and 468 units, as opposed to 72 and 160 units in previous cycle. Hence, the overall bill is charged as 2930 and 3410 (With some minor adjustments). Request you to adjust the amount more realistically where consumers are not at loss. With the assumption that meter reading was not possible during earlier months (March, april'20) and hence in the months of may, you charge entire uncharged reading. Actually, you are charging my earlier months consumption at way too much price per unit rate. Under current financial situation this is practically difficult to pay this entire amount but moreover, the way calculations are made almost 99.9% individual consumers will be at loss. Request your kind co-operation to adjust the amount accordingly and realistically.
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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