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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in
1.3
Updated: Apr 8, 2026
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So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 26

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A
[email protected]
Jul 17, 2020
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Sir,
My consumer number is [protected] and with due respect I would like to bring to your attention that I have received a hugh bill amount of Rs. 8400 for a single month. Due to this present crisis situation for the last 4 months I am jobless and facing a unimaginable financial crisis. I've been paying up all the bills till date however it is a very problematic situation for me to pay this heavy amount. I would beg you to pease reconsider the amount on moral and humanitarian grounds and please try to understand my situation.

Regards,
Santanu Mitra
amitava.[protected]@yahoo.co.in
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    Rajat Goldie
    Jul 16, 2020
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    Address: CESC House, Chowringhee Squqre, Kolkata - 700001

    Have received bill rs 7490 for the month against id [protected]. Have been paying my regular bills of rs.1720, 1710, 2370, 2040 and rs.1930 for the month jan 2020 to may 2020. Although my regular bills are usually around 2000 +/- how can cesc generate such high inflated bill during this pandemic when we are having such financial crisis. Please send corrected and rectified bill to enable me to pay my bill at the earliest.
    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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      D
      djsudip
      Jul 16, 2020
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      Address: 11no lalgarh NOINTARA appartment dum dum kolkata 700030

      Dear all,

      My customer id is[protected]. And has been charged rs1020 where my avarage bill amount is rs 300. But this month i have been charged excessive amount. Kindly look in the matter.

      Regards
      Sudip kumar saha
      Mob [protected]
      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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        S
        sarmistha dey
        from Kolkata, West Bengal
        Jul 16, 2020
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        My average monthly bill within rs. 1000/1200 even last summer i have paid rs 1200/- maximum. But this month surprisingly the amount is rs 4500/-. How it is possible. I request to check my meter and reading properly and send actual amount to revise the july-20 bill immediately.
        Customer id. : [protected]
        Consumer no. : [protected]
        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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          B
          bapida
          Jul 16, 2020
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          I have made payment online for the months of of february'20 & march'20 but i have not received any e receipt. So, kindly if i get the e receipt i will be able to keep the same as a record. My customer id is [protected].
          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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            P
            Pele
            Jul 16, 2020
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            The billing amount they have sent is completely absurd, and we are not ready to pay such an absurd amount. They (Cesc) use to read meters manually before billing them, since the outbreak of covid-19 manual meter reading has been postponed. Cesc use to sent text messages stating the consumed unit prior to the mailing of a hard copy, nowadays they do send the billing amount but not the consuming unit. And without even reading the meters properly they have sent a ridiculous amount which is way too much for a middle class family like ours to pay. Due to this pandemic situation we are out of jobs, it is really hard for us to provide food for our family and in this situation they have billed us enormously. This is unacceptable.
            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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              D
              dpaul1231
              Jul 16, 2020
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              Address: 4 N GOUR SUNDAR SETT LANE KOLKATA 700050

              My average monthly bill within rs. 1000/ even last summer i have paid rs 1500/- maximum. But this month surprisingly the amount is rs 2760/-. How it is possible. I request to check my meter and reding properly and send actual amount to revise the july-20 bill immediately.
              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                D
                Dilssayan
                Jul 16, 2020
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                Address: 111, Sadar Boxi Lane,Howrah Maidan

                We are living 3 people in a 2 bhk floor. One ac, 4 fans, 5 led tubelights, one refrigerator, one pump is running in our meter. But our bill has come rs. 11690. This is too much for us. Please help us in this matter.
                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                  A
                  alokit
                  Jul 16, 2020
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                  Dear sir/ma'am
                  My electricity bill for the month of june 2020 is false and excessively high and is rs 8250. My bill for may 2020 was rs 630 which was paid by me. For the last 2 months no one took meter reading due to lock down as written on your bill only then how come you charged 957 units this month when you don't have reading of previous month also. This bill has been made arbitarily without any consideration of my consumption. Kindly give new proper bill as per my consumption and stop this harrassment or will have to take complaint to chief ministers office
                  Name - saraswati mukherjee
                  Customer id [protected]
                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                    P
                    Priyanka Ghosh Dastidar Saha
                    from Mumbai, Maharashtra
                    Jul 15, 2020
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                    I have paid all the months due.
                    But i recd a bill of rs.10840/-
                    Which is next to impossible.
                    Recheck my reading and bill amount of the june 2020
                    Curtomer id-[protected]
                    Plz resolve this matter asap
                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                      H
                      Harsh V Agrawal
                      Jul 15, 2020
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                      My latest cesc bill is abnormally high. Average billing is around 4, 000 per month but last months bill (June 20) has come to an abnormally high level of rs 26290/-. My customer id is : [protected] i’m the name of harsh vardhan agrawal. I am sure there is something wrong. Please look into the matter urgently will be forced to approach the consumer forum
                      Regards
                      Harsh vardhan agrawal
                      [protected]
                      Email: [protected]@gmail.com
                      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                        D
                        Dev Banerji
                        Jul 15, 2020
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                        Address: The Ivory Tower, 17/1 Chandi Ghosh Road, Kolkata 700040
                        Website: www.cesc.co.in

                        My average monthly consumption of electricity varies from 300 units to 500 units depending on season and usage of appliances.in the month of may 2020, the bill was generated showing usage of 2600 units and bill amount of rs 25000 approx. I reside in a complex and as such there is no scope of electricity theft from my meter.in my other residence where i have not been residing since the last one year but received bill amount of rs 3500. This bill is totally absurd and i think cesc ought to be more honest and should refrain from creating fake bills. I have made the payment but i am planning to approach consumer forum if the problem is not redressed.

                        [protected]@gmail.com
                        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                          I
                          inventivepritam
                          from Farakka, West Bengal
                          Jul 14, 2020
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                          Address: kolkata

                          Cust id : [protected]
                          Consumer no. : [protected]

                          My monthly average bill generally stands between 700-1000 rs, but cesc has sent the bill of rs 3890 for the month of may

                          This is an absurd huge amount of bill that has been charged by cesc. Approximate bills were send during the lockdown periods without any meter reading, which has also been paid for connection continuation, but this time it has crossed its limits by sending such an huge impossible amount..
                          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                            S
                            sengupta1
                            Jul 14, 2020
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                            Customer id. :[protected]
                            Consumer no, :[protected]
                            Name: ranendu bikash sen
                            Bill amount for 6/20: rs9330/-
                            As mentioned above, i find this bill amount exorbitant in relation to what i have been paying in the previous months (Even before the lockdown). I am a retired senior citizen and it will be very difficult for me to pay this huge amount. Moreover, i am unable to follow up my complaint by personally visiting your office during this covid19 crisis.
                            Therefore i request, you to kindly look into this matter and favour me with a refund if there has been any, inadvertent, overbilling
                            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                              S
                              sankhajit dutta
                              from Varanasi, Uttar Pradesh
                              Jul 14, 2020
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                              Address: 101 NETAJI SUBASH ROAD

                              Customer ID : [protected]
                              the unit was closed due to lock down, so possibility of such high bill for Rs.550 is not possible.
                              Please take this up asap with concerned department and do necessary correction in next bill
                              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                              Jul 19, 2020
                              Updated by sankhajit dutta                               meter reading as on 18th July 002531
                              please adjust the bill in the next cycle.
                              due to contaminant zone meter reading not done.

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                                S
                                sankhajit dutta
                                from Varanasi, Uttar Pradesh
                                Jul 14, 2020
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                                Address: 9/2 sarat dutta lane kadamtala howrah

                                Customer id [protected]
                                We were hardly there in our home during the month of june, 2020 due to covid lockdown and amphan imapct. We shifted to a different property.
                                The bill of rs. 7833 had been send with no reason.
                                This case need to be taken up an resolved asap.
                                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                Jul 19, 2020
                                Updated by sankhajit dutta                                 Please find attached the meter reading as on 18th July.
                                meter reading is 003117

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                                  E
                                  Edictech Salman Ahmed
                                  Jul 14, 2020
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                                  Address: 8,prince Rahimuddin lane Tollygunge Gharighar Kolkata 700033

                                  Sir,
                                  My self sarfaraz ahmad addressat 8. Prince rahim uddin lane, kolkata 700033.in the month of may my electric bill is about rs, 3590. Which is very high as per my usage. My consumer no is [[protected]]. I hope necessary steps will be taken to solve my problem. And in next month i will get d bill with correct amount as per my usage, ln the time of lock down whole world are being suffering..

                                  A sarfaraz ahmed
                                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                    A
                                    AnandPrasad7234
                                    Jul 13, 2020
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                                    Referring to the consumer id : [protected], cesc has charged excess amount. We need refund or adjustment confirmation in future bills.
                                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                      A
                                      Asad1463
                                      Jul 12, 2020
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                                      Dear team,

                                      The bill for the month of june '20 is unusually high.. It's about thrice the regular bill amount!

                                      This is even more shocking as the house has been locked since 25th june, as intimated in the earlier mail.

                                      Kindly look into this to resolve the issue asap.
                                      Hope to hear a positive response from you on this soon.

                                      Thanks & regards.

                                      Regards,
                                      Asad
                                      Mobile: [protected]
                                      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                        Raunakp
                                        Jul 12, 2020
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                                        The bill amount of my home and office address is too high in june month, which is rs 6300 and rs 2500 respectively. Though my monthly billing amount remain max rs 1500. Please see why so high changing of bill.
                                        Customer id - [protected] & [protected]
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