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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in
1.3
Updated: Sep 3, 2025
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So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 30

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S
Sayan San Bose
May 22, 2020
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Address: 49, Naskarpara Road Kolkata 700041

Due to the Cyclone Amphun, there has been a power cut in our locality since 20th May, 4:30pm. The power supply in our area has not yet been restored. People are facing a lot problems due to the current situation as most daily chores are now in a hault due to power cut. Please do look into the situation and take action as soon as possible.
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    N
    Nadz88
    from Howrah, West Bengal
    May 22, 2020
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    I understand due to amphani various services have been interrupted.

    However this is now extreme as after lodging the complaint still didn't see any actions from cesc.

    In my locality people do have electricity in their apartments and houses however in our building there is still no power.

    There are old people and kids that are facing a lot of trouble.

    Please review docket [protected] and restore the power immediately.
    +1 photos
    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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      R
      ranit bag
      May 22, 2020
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      I Ranit bag resident of 109/17 SNN Ganguly road howrah..complained of no electric supply for last 3 days. Yesterday Cesc repaired wires .but no electric supply got till now. Pkeaee take immediate steps ... customer id-[protected] and [protected]
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        8
        89ritu
        from Kolkata, West Bengal
        May 22, 2020
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        Wrt to. Consumer no. [protected] several complaints has been made but not yet restored... Everytime they are saying work in progress... It now. More than 36 hrs without electricity and its getting tougher as my mom is diabetic cant bear heat... Also no water in house... Half of the phases has already been restored in jawpur area day before yesterday itself... Half is pending... Kindly do the needful...
        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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          P
          Poulami Dey Chakraborty
          May 21, 2020
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          Power cut for a long time

          Address: 44/38/1 howrah

          Power cut due to Amfan Cyclone. A tree uprooted. Address-44/38/1 Naskar para lane B.garden HOWRAH-711103. Phone no-[protected]....
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          S
          Soutrik Mukherjee
          May 21, 2020
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          Very low voltage in our area. And power was shut down for almost. 24 hours
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            A
            Anamitra Bhattacharya
            from Kolkata, West Bengal
            May 21, 2020
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            We had done the caption complaints
            [protected] yesterday evening.

            Till now the supply is not yet restored.
            We know this is emergency situation and have senior citizen in our
            House.

            Facing very difficult situation as power is still not there. Unable to reach out to cesc helpline.

            Please do the needful urgently and confirm for power restoration

            Regards
            Anamitra bhattacharya
            [protected]
            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
            May 21, 2020
            Updated by Anamitra Bhattacharya             This is still pending to restore power. Have called helpline numbers hundred times. No one is responding even
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              S
              sguha58
              from Bhubaneshwar, Odisha
              May 21, 2020
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              No power since last evening. Have elderly people in the house. When will you fix it?
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                V
                Vishal Kumar Modi
                May 21, 2020
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                Address: CESC

                Power Supply is not coming to Customs Excise Residential Complex, 179, Shantipally, Near Ruby Hospital since 20th May evening, whereas power supply in nearby locations is uninterrupted (Avishikta Apartments & other residential complexes etc). Plz look into the problem.
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                  S
                  SandipanDas007
                  from Kolkata, West Bengal
                  May 21, 2020
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                  Website: Www.cesc.com

                  Dear sir,
                  I like to inform you that the cesc bill amount of march 2020 has became so high.in a day i use only one fan and one light. So the bill amount cannot be so high. This bill amount was an assumption they have not taken any meter reading. The amount for march was rs1020. Usually the bill amount is 450 after 3 months.
                  I shall be glad if you kindly consider my case. I will wait for your immediate response.

                  Sandipan das
                  Customer nu. [protected]
                  Customer id. [protected]
                  Ph nu. [protected]
                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                    M
                    mallika bandyopadhyay
                    May 21, 2020
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                    We have no power since last evening Complaint about no power since yesterday afternoon

                    Consumer No : [protected]

                    63/6 Bama Charan Roy Road, Behala, Kol 34
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                      R
                      Ranjit Ludhianwi
                      May 21, 2020
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                      Address: Indian oil

                      LP-494/44, no light from 5 PM Wednesday. Poll fall here
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                        B
                        Bsona
                        May 20, 2020
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                        Address: P53,CIT SCHEME VI M S,KOL-54,PHOOLBAGAN

                        Restoration of power supply.Consumer I'd [protected].
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                          T
                          tinkubarua
                          May 18, 2020
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                          Hi i am still not get cese electricity bill for the month of april'20 however have tried to call 1912 several times but did not received any help.
                          They are not responding any revert on call/email.
                          Please take necessary step to process further

                          Customer id-[protected]
                          Consumer number - [protected]
                          Consumer name-tinku barua
                          Mobile no-[protected]
                          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                            T
                            trishna chakraborty
                            May 18, 2020
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                            Sir. With regards. My customar id : [protected] and meter no. 4483304 refer. On scrutiny it has been observe that i have paid the bill on the month of march 2020 is rs. 3240/- but that is incomplete bill. After that i have received mobile massage for rs. 1980/-. Sir i am unsble to paid the amount due to excess payment allready been done. On scrutin on 16 may 2020 my meter reading seen id 17628.in view of the above fact's, it is requested to adjust the excess payment please. Thank you. Trishna chakraborty. Mobile no. [protected].🙏
                            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                              J
                              Joseph Baidya
                              May 18, 2020
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                              Hi there is a power cut in my area, Bikramgarh, from 12.30am today. Please check the same.
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                                S
                                sav8420
                                May 13, 2020
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                                Sir/madam,
                                My home is closed since starting of march[protected] due this corona epidemic situation. I have received a bill of rs. 176.25 for a consumption of 35 units. How can it be possible that a meter which is not used for nearly two month, consuming 35 units.
                                My customer id : [protected]
                                Please provide me the refund for the bill and check my meter for any fault.
                                Thanks,
                                Madhu jha
                                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                  K
                                  Kuljeet Godia
                                  May 13, 2020
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                                  Address: CESC House Chowringhee Square, Kolkata 700001

                                  Dear sir,

                                  We have received a bill amount of rs 880/- for april stating units consumed 137 now the question is this since the lockdown has been imposed in pan india we have moved form this particular house since the day lockdown was been announced i have paid 1000 for march 2020 billing april 2020 we have again received 880 amount which again i have paid.

                                  As per my believe we have been overcharged in terms of april 2020
                                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                    S
                                    Soumyojit Chakraborty
                                    May 11, 2020
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                                    change of my phone number

                                    Address: 5,Satyen Roy Branch Road, Behala ,Kolkata -700034

                                    The existing phone number of mine is wrong from your end. I don't know how this major mistake done from your side, now please change my phone no-[protected]. From onwards please send all the communications to my above mobile no. This is my earnest request to you. My permanent address is as follows
                                    Jharna roy & soma chakraborty
                                    5, satyen roy branch road, behala, kolkata - 700034...
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                                    D
                                    Dr Hirak Kumar Das
                                    May 8, 2020
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                                    Sir, myself dr. Hirak kumar das residing at 262/1 bl-b bangur ave kol -55 in the month of march my electric bill is rs 800 which is very high as per my usage. My consumer no. Is [protected]. Kindy take necessary action. Hope in the next month i wiill get correct bill. I have paid the bill and hope excess paid amount will be adjusted treating as advance payment.
                                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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