Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Customer id is [[protected]] meter in the name of Bhaskar Banerjee supply at 4RTH-FR:FL-A, 285 GHOSHPARA ROAD, PO- SHYAMNAGAR, LP-18/5/0/1, 24 PGS(N), PIN-743127.
I request you to please update my mail id bhaskar.mact(@gmail.com and mobile no [[protected]] for any correspondence with me (Bhaskar Banerjee). Please look into this matter urgently because i am not able to pay my bill in online reflecting some other person name in my cesc bill so requesting you please do the needful.
Thanks & regards
Bhaskar Banerjee
[protected]

Paid to cesc rs. 600/- on 17th June, 2019, time 09.53 pm through upi vide transaction Id.[protected] and Google Transaction No. CICAgKDquLvyXg from State Bank of India, Sodepur Branch.. The transaction was successful and amount debited from bank, but it is not showing in my cesc account till date. I talked with bank also and they said that the transaction was successful and approved.

Customer ID [protected]
Pinaki Laha
Please help me find how my bill amount for
May 19 Rs 2600/-against 327 units consumed.
How ever the bill for April 19 Rs 570/- against 93 units consumed. A hike of 4 times has been observed for the preceding month.
We want cheak our meter feseability immediately and request your good self to rectify/replace the electric meter as soon as possible.
Thanks
Pinaki Laha
[protected]

Dear sir, . I have a meter in febur of pratirodh bahan HRBC housing estate, dumurjala howrah. Customar id [protected], consumer no [protected]. The electricity bill of this month is too high betuin previews months, the bill is avareg bill, but I watching the metter reading todey, the Reding is 3045 prevues Reading is 3037 = 8 Units. Therefore I request to you kindly solve the problem as soon as possible. Thankyou.

This month I.e May 2019 I received high electricity bill of amount 4910 rs for one ac which runs during night hours only. For the previous months the Bill's were approx amount 1400 to 1500 only.
The customer I'd is [protected] and consumer no [protected] mobile [protected], [protected] name Ajoy Kumar Banerjee email address [protected]@rediffmail.com
Cesc help lines are not working so unable to figure out the what is the resolution for the complaint docket 3199955. In complaint status the docket showing responded but no response has yet been received in either mail or in mobile.

Thanks
Arup ratan Banerjee
C/o Ajoy Kumar Banerjee
.

Dated : 15. 05. 2019

The Manager, Customer Care,
CESC, Kolkata

Sub: Exorbitant Bill Amount
Ref: Name: Bashudev Ghosh
Customer ID: [protected]
Bill No: [protected]/05196

Dear Sir,

This is in reference to the excessive bill amount for the month of May 2019 of INR 4, 920.47 Request you to kindly arrange for meter reading and adjust the excess amount paid with the bill amount for the next month i.e. June 2019.
Please also find hereunder summary of bills for last six months for your perusal

Bill No. Date Amount

[protected]/04193 11. 05. 2019 3197.13
[protected]/03190 13.04.2019 2796.10
[protected]/02197 13.03.2019 1861.20
[protected]/01194 16.02.2019 1594.74
[protected]/12180 18.01.2019 1792.41
[protected]/11187 21.12.2018 2743.87

Looking forward to hearing from you

Thanks and Regards,

Rabinder Kumar Poddar

To
The Manager, Customer Care, June 13, 2019
CESC, Kolkata

Sub: Exorbitant Bill Amount
Ref: Name: Kali Pada Das
Customer ID: [protected]
Bill No: [protected]/ 05195

Dear Sir,

This is in reference to the excessive bill amount for the month of May 2019 of INR 7871.39. Request you to kindly arrange for meter reading and adjust the excess amount paid with the bill amount for the next month i.e. June 2019.

Thanks and Regards,

Sanjit Kumar Das

Can you please let me know the Reading & Consumption o[censored]nits for the following Customer id no[protected] for the current month ( May, 2019) ?

I regret to inform you that your Information of Pre & Post Meter reading information ( which is usually sent through SMS/Mail) is irregular through SMS/Mail. Kindly resume your this Service properly & regularly .

Regards

Chandan Banik
Consumer no. [protected]
CESC.
Mobile: [protected]
Address: H.No.18/27, 2nd floor, Sisir Bhaduri Street, Sibachal, Birati, Kolkata - 700051.

From last couple of months, we are getting only 185V instead of 220V voltage, consequently our AC and other electric appliances are not functioning properly. We have cross verified the same 2 to 3 times by our Electric technician. We have paid extra for our AC line. Our neighbor are also facing same problems.
Kindly get this fixed on the earliest possible time.

Dear Cesc,
My meter reading date was 7.6.2019.But no one visited my house on yesterday and the bill generated.This is 2nd time I am complaining for fake meter reading.
Few day before my neighbour also complained that someone has come from Cesc.But did not check meter and gone.And said I cannot wait until the gate opening.same happen with me on last month.What type of technician you send who misbehave or not visited and generate fake meter readings.
I am from Kolkata.I have raised a complain.
Docket no: [protected]
Please investigate and send me genuine bill.

Old Customer ID: [protected]
Old Consumer No.: [protected]

Dear Sir,

Please note the flat has been sold and the new consumer is Mr. Ajit Kumar Bothra, having customer ID: [protected]. PFA the bill of new subscriber.

Till date, our refundable SD is not received. PFA the last know status of the refund. Refund Chq No. 296720 date[protected] on YES Bank Ltd, Camac Street. But the cheque is not yet received.

Please help us to get the refund of Security Deposit.

Regards-
Yours Sincerely
Arup Ray & Anup Roy

Date: 07-June-2019
Mobile: [protected] / [protected]
Landline:[protected]

I mala mukherjee holding the customer id [protected] request you to look into the matter as the meter reading of my house is comming too much for the last 1 year and in this month it's out of imagination the electricity bill for may is rs 4100, i feel something must be going wrong so kindly arrange to do some enquiries why the bill is so high. Check

I have been receiving high electricity bill month on month. The latest bill of april amounts to rs. 2670 which is absurd as the consumption is normal without an ac. The bill for the month of march was rs. 1600. There are others in the apartment who are using ac but still their bill is much lesser than mine. I have been complaining for high bill for last 4 yrs but no response from cesc. Recently i have applied for ac installation on 18th may 2019. I am worried that my bill will be more absurd now. My current meter reading date as per your bill on 21/5/2019 shows 11251. Today is 3rd june — the meter reading shows 11512. That is 261 units in 13 days. How is it possible. Earlier i have also requested to check my metre once as i think either the electric meter is not working properly or something is wrong somewhere. If required pls change the meter. Thanks.
Consumer no — [protected]
Customer id — [protected]
Meter no — 4590641

Sir,
I am a consumer (Consumer id: [protected]) of cesc limited, kolkata and i am very much astonished to see the electric bill of may, 2019.
The bill shows the total unit consumed 1054 of may, 2019 amounting to rs. 9890/-, whereas in april, 2019 it was 42 unit. It is totally ridiculous.
The bill shows on 22/04/19 (Previous meter reading date) meter reading was 11570 and on 22/05/19 (Present meter reading date) meter reading is 12624 but when i checked the meter reading yesterday evening, i. E on 01/06/19 it shows 11642. How is that possible!!!
I think the meter inspector not take right meter reading.
Due to excessive meter reading the bill of may, 2019 displays the net amount of rs. 9890/- which is beyond my paying capacity.
So, i request you to kindly look into the matter to not to pay the excess amount.

Yours truely,

Sukumar bagdi
Consumer id : [[protected]]
Lp. 26/4/4/3
Durganagar
Rabindranagar
Kolkata 700065

This is to let you know that we are facing tremendous power fluctuation during the months of summer season especially at night and these are causing a lot of problems. The electronic equipment's either switched off automatically or they are running with such a speed as if they are not working. These may cause damage to our electronic equipment's. Moreover, there are some cardiac patients too in these area who are suffering a lot and may cause health issue.
Under this situation, it is our kind request to you to look over the matter and take necessary measures to solve the issue immediately.

We are regular consumer of your company having belonging to the Puspa Kunja, 22H Kajipara Road, Behala, Parnashree, Kolkata-135 beg to inform you that there is frequent failure of electricity for hours in our area. We have been complaining it since long time but there is no result. It fails regularly in the evening hour. If at all it is supplied late at night, low voltage does not permit our fans and AC to operate. Low voltage is regular phenomenon. It puts us into great difficulties. Due to low voltage, all AC’s, Fans and lights are not able to function, and it causes troubles during these hot days. Due to low voltage costly electrical appliances may damage.
We, therefore, request you to kindly take early steps to check this problem. We shall be grateful to you for such help.

To
The Manager, Customer Care, May 29, 2019
CESC, Kolkata

Sub: Over-payment from our side
Ref: Name: PRAMILA GHOSH (SM)
Customer ID: [protected]

Dear Sir,

By mistake the bill of CESC Ltd. for electricity consumption in the name of Pramila Ghosh for the month April, 2019 has been paid twice on behalf of Sm. Pramila Ghosh (my mother): 1) by cash of Rs. 1630/ on 27/05/2019 and 2) by online through NET banking of Rs. 1610/ on 28/05/2019.

I am thus requesting you to adjust/deduct amount Rs 1630/ from the next month's (May, 2019) bill or do the needful as necessary toward our over-payment.

Please reply us regarding your decision on the above matter.

Thanking you,
Sincerely,

Rina Ghosh
Daughter of Mrs. Pramila Ghosh
e-mail ID: [protected]@yahoo.com
(Mobile No. [protected])
1A, Nabanagar, Jadavpur
Kolkata 700032

I am a resident of chatra, serampore, address - 55 (37) nabin chakraborty lane. Post - chatra, serampore, hooghly - 712204. Cesc is the service provider for our area since so many long years. From last 15 days we are facing some serious voltage issue at midnight on regular basis. Every time i called to customer care for registering my issue, they have generated different different complaint registration number but they have not given any status of previous complaint registration number.
Complaint registration number - [protected], [protected]
I called to local office representative on landline ([protected]) several time but nobody responded & i called to mobile mentioned in electric bill i. E [protected] several time but it was off during working hours (9 am to 5 pm mentioned in bill).ac & refrigerator is not working due to voltage variance.

Hi i am aritra ghosh consumer no - [[protected]]. Reside at 290/1 b. M. Saha road hindmotor hooghly

Since last three years (Maybe more) we are facing problem of voltage fluctuation during summer.

I personally logged multiple complains (Ex:docet no:[protected]) but everyday this problem is repeating. No body is taking care of this problem seriously.

Due to this reason my desktop has got effected once and may be cesc is waiting for some more casualties.

We paid cesc for setting electrical meter for running two air conditioners. But these summer days, we are not able to run them simultaneously (During night-27/5/2019). Whenever lodging complain, some cesc night shift person come and check the meter and give futile advices.

I don't understand why cesc is not taking initiative to solve this problem and why not giving a permanent solution. We pay bill on time, every formalities we have done according to the rules and regulation laid down by cesc but when it comes to service it's really disappointing us

Feel free to call me for any clarification.

Regards
Aritra ghosh

Customer id [protected]
Consumer no. [protected]
Meter no 4351200
Address: 20' raja basanta roy road
Flat-1/1, kolkata 700026
Ref: bill for april 2019

The bill shows
Previous reading. 9916 (03.04.19)
Present reading. 10813 (02.05.19)
Unit consumed: 897
This is absurd and abnormally high compared to the trend.
Moreover meter reading on 26.05.19 : 10093
Obviously, it was a reading error by the meter reader on 02.05.2019.
This error must be corrected in the subsequent bill.
Thanking you.
Supratim sengupta
26.05.2019
Mobile : [protected]
Email: supratim. [protected]@gmail.com