Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

I have have applied for a new meter for our common use such as common passage light, pump etc. On 01.02.2019. After inspection on 04.02.2019, i received a regret letter ref. No. 04/02803/19 dated 05.02.2019 from your end and the content of the said letter that my intend to obtain the benefit of lower charges. It is not possible to use personal meter for use of common purpose electric items in common passage.
Please enquiry further...

2 times bill payment is been made into cesc account consumer id-[protected] the amount was of rs.460 the recharge was done through google pay account the transaction id[protected] kindly help and revert the money as one payment got successful other is showing in processing the one which is pending that id is already been provided to you in upper text kindly check as money is been debited bt unable to reach u kindly revert to this email...

The on going project of cesc in golf green beside sohini apartment is causing too much trouble. The construction work continues till midnight (Almost 24 hrs). This continues sound of construction is hampering the sleeping structure of patients present in the locality. This sound is causing serious health issues. Would like to tell the authority to take a look over the matter....

We usually get electricity bill of around 500rs but suddenly from november the bill started coming really high, 1230rs in november and 1500rs in december. It is absolutely not possible for such high bill to come at our place considering we are only two people living together and in winter season there's no use of fan or ac too. I have tried calling the cesc helpline numbers but it doesn't ring or anything. Help!...

I paid december month’s electric bill of rs. 860/- through axis bank credit card on 1/02/2019 at 1:33:26 p. M. Payment receipt not generated. I can not understand whether the payment has been made or not. But the amount is debited from my account. Please mail me the receipt at [protected]@gmail.com

Customer id is [protected]

Reply me at the earliest....

My bill for december was rs 450 which was paid through PAYTM.
But the recent bill for january issued by CESC states that previous bill is unpaid. please rectify the billing amount.Already lodged complaint thrugh CESC Website with docket no.-3191359
the payment receipt from PAYTM IS attached herewith for your reference.
please rectify at the earliest.

Sandhya das
consumer no:- [protected]...

Customer id [protected] - sharad cooperative housing soceity - whose mobile no/e-mail id not operated for different reasons, present secy deals with his own mobile no (Not e-mail) and like that aug/sept/oct/nov 18 elect bills were paid on line with no problem but for dec bill 1) paper bill not received, 2) knowing last date of payment is 1/2/2019, attempt was made to pay in similar manner, money was debited, cesc's website shows transaction...

Sir,

It is bring to your kind notice that for the last two months (Bearing the consumer id [protected] & [protected]) i did not get the hard copies and the soft copies of the electricity bill to my address and my registered e-mail id. Therefore, i request you to look into the matter, so that, i would get the hard copies and the soft copies of the electricity bills on regular basis....

Kindly arrange to set right subject problem forthwith as street lights are glowing 24hrs in everyday.
Timer at lp-4/78/6. Defence park, moynagarh, maheshtala needs to be replaced.
Telephonic complaint bearing docket no.[protected] has not yet been resolved.
Repeated emails to [protected]@rp-sg.in have not yet been responded to
Regards,
Subhasis bhattacharya
Con no.[protected]....

Dear sir,
My name is sandip sarkar and residing in nagerbazar p & t staff quarter at b-10 flat. I applied for a cesc new connection through online on 07/01/19 and my ref/no. Is 05/02379/19. A message came for the inspection on 09/01/19 in registered e-mail id but no man came for the inspection. After 2 days a registered letter came to me. According to the letter there is no provision for the meter board room/position was not accessible....

I, md islam khan, age about 78 years, owner and resident of the building situated at 22/3/h/5, raja manindra road, p. S-tala, kolkata-700 037, would like to draw your kind attention that one commercial meter in the name of rajib dutta (Customer id : [protected], consumer no : [protected]) has been found installed and operating from the above mentioned building. I, being the landlord of the said premises, declare that rajib dutta is a stranger...

My bill no. 12186 has come for rs.5500/-. My bills have always been rs. 800-1200 and no more. This is outrageous and unfair. The user is a single user and physically disabled. I've paid this amount on 16/01/2019 because of due date approaching, could you please find the reason for this huge difference in the bill and take necessary steps to correct the situation asap....

Myself Babita Singhal (CONSUMER NO [protected]. I WANT TO CHANGE MY EMAIL ID BECAUSE PREVIOUS EMAIL ID WHICH IS GIVEN TO YOY IS BEING HACK BY SOMEONE SO MY NEW EMAIL ID IS [protected]@gmail.com I WII BE THANK FULL TO YOU CHANGE MY EMAIL ID PLEASE CESC TEAM MEMBERS RESOLVE MY PROBLEM AND CHANGE MY EMAIL ADDRESS VERY Urgent I Will Be Very Grate...

Since the complaint i have lodged with you is not related to the billing as i know that you are raising your bills as per electric meter readings.
But, i have a complaint that the electric meter is consuming electric units without any load.. I switch off all my light and appliances in night 9 pm and when i see in the morning 3 to 4 units meter reading increased daily... I am using same appliances as i was using last year but my electricity...

Consumer no : [protected]
Dear sir,

This is dipanjan saha,
This meter for last few months, we are not using much, so very little consumption happening.
Last time there was a mistake of reading and you sent me an bill of meter reading 2888 but originally my reading after couple of month (3 monhts approx) even the reading is 2453.

As a proof i have attached the meter reading.
br...

Dear sir,
I apply an on line application for new meter on 24/11/2018. My reference no is --06/25250/18.I got message for infection on 27/11/2018.but till on 12/01/2019.there is no any infection is done from cesc.
After expand of around 2 mnths there is no process start for new connections., kindly see this issue, is this a good service. So kindly see this issue, and resolved the issue and provide a new meter...

Double payment have been made online mistakenly for the bill of november -2018
Customer id - [protected], name - sandhya roy

My electricity bill rs. 910/- for the month of november -2018 have been paid twice during online payment via phonepe & paytm app on 08/01/2019 & 09/01/2019 mistakenly.

Request kindly take action for refund it, and may be intimated me through email.
Id - [protected]@gmail.com...

Dear sir,
My consumer number is ([protected]) and customer id ([protected]). This is for submitted that the meter box has been broken and required to be repaired immediately. Hence, may i request to your kind honour to repair the same at an early date.

Thanks and regards,
Tarapada kayal
25 khariberia road
Budge budge
Kolkata 700137
Mobile [protected]...

Sir,
I am a consumer of cesc limited kolkata and i am very much astonished to view the electric bill of last 3-4 years.
The bill shows the total unit of 128 of 2 months whereas before 5 years in december 2013 it was 65.
I think the meter is faulty.
So, i request you kindly exchange the analog matter to digital meter to satisfy me.

Yours truly

Pradip kr. Paul
Consumer no. :...

Monthly electric bills for 11/2018 i. R. O. Customer id [protected] and [protected] not yet received by us. Perhaps the agency engaged for delivery the bills in my area is new. For future the agency may be cautioned from your end. The bills in question already paid through paytm. It is needless to say that in every month excepting this month we have received the said two bills in question regularly.
Considering the problem we faced...