Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

CESC Ltd are undertaking construction of a 10 storey building on Uday Sankar Sarani, Golf Green, Kolkata.

During the construction 100s of labourers are staying in the site, where there is no sanitation facility causing an unhygenic condition for the neighbouring residents.

Apart from that, they are pooluting the atmosphere by using diesel motors for piling work starting as early as 5 am in the morning & continuing...

Sir,
1. Complaint Status Update [ID: 2014397] Dated 12/07/2018 sent to me from office of the consumer complaints.in.
2. Ref your reply on my earlier lodged complaint (ibid Update Status) CESC MANAGEMENT hasn’t contacted over phone or send any mail/message to me.
3. In such circumstances you please look into the matter and please let me know what is to be done?
Thanks and regards.
Yours sincerely br...

Dear Sir,
Kindly note that the Consumer No. : [protected] and Consumer No. : [protected], were in the name of my deceased Father Late Mr. Sudhir Kr. Ganguly and my Mother Late Mrs. Gita Rani Ganguly respectively.

After their death, I applied for the cancellation of the above two consumers Nos. and converted both the meters in the name of my wife (Mrs. Sruty Chakraborty Ganguly) [Consumer No. : [protected]] and my name...

I am Bhabesh Kr. Ghosh, lives under WBSEDCL, Rishra.
A person, name PRABIR MONDAL (Consumer ID- [protected]) lives under CESC, Khardah area, wrongly put my Mobile number -[protected] in her CESC profile.
For this reason, daily I got msg from CESC, I am feeling so irritate.
Kindly solve this problem.

Thanks & regards
Bhabesh Kr. Ghosh
M- [protected]....

I, Debjani Chatterjee, consumer no [protected] paid Rs3500on 6/62018 A’s an advance against the electricity bill of May’18 as we were going away and the official bill had not come by then. However on 13th of July ‘18 we received the bill for June’18 for Rs760 along with a disconnection notice as there was no record of our Rs3500 payment. Kindly look into this matter and adjust the May bill of Rs3169 against the advance payment of...

Customer id:[protected]
Customer name:Rabi Burman
Consumer no:[protected]
My electricity bill for the month of June, 2018 is excessively high(net amount Rs 1380/-)comparing to the previous months.Our usage is nominal and normal like previous months but the bill amount is showing high usage(225 units).Our present meter reading is 4901 but previous meter reading is not showing in the bill.I think there are some mistakes...

Dear Sir,
My flat (BE-259, Salt Lake, Kolkata-700064) was on rent upto April 10th 2018. I paid the bill of Rs/4750 for the month of April, 2018. Now, there is a bill dated 12/06/2018, I received amounting to Rs/8492 ( Rs 4211 for june 2018 and Rs, 4261 as outstanding bill for the month of May 2018) . Looks like CESC sent out the bill without checking the meter reading. This is a gross violation of CESC code of conduct. It creates...

There are repeat (two times) online bill payment for the month of May 2018 of Customer Id : [protected], Consumer Number : [protected].

First one: Transaction reference NHMP[protected] dated 09.6.2018 of amount 1500/00 (One thousand five hundred) only.
Second one: Transaction reference: NHMP[protected] dated 10.07.2018 of amount 1530/00 (One thousand five hundred thirty) only.

Complaint:
1. The excess...

Sir,

I, beg to state that I would like to complain against hooking in our area.
Hooking from street light Pole and using Heater water Pump Boring light fan Fridge etc and using electric free whole day and night, Residence no 47F Golam jilani Khan road Kolkata 700039 Theft land lord and tenants of this building no 47F they are stealing the electricity to supply the above mentioned loads. The hooking is done just in...

On 9/6/2018, a new electric meter was installed. On 23/06/2018 meter reading was noted. The bill of June 2018 indicates the energy charge is 220 units of old meter as on 9/6/2018 and the new meter reading is 1. It’s surprise that the meter reading of new meter has not been included since 9/6/2018. Today meter reading is 424 units.
It means due to the mistake of CESC I shall be again scapegoat like May2018 where they have claimed...

Sir,
My address is 10/4, Krishnadhan Karlane, Santragachi, Howrah 711104.
In previous month CESC sent a small bill though no officer of you came to check the meter.Thus in this month the consumption unit and unit charges are in huge amount.And today we're facing freequent power cuts. Without providing proper services how can CESC take bills from us?...

Sir,

I, beg to state that I would like to complain against hooking in our area.
Hooking from street light Pole and using Heater water Pump Boring light fan Fridge etc and using electric free whole day and night, Residence no 47F Golam jilani Khan road Kolkata 700039 Theft land lord and tenants of this building no 47F they are stealing the electricity to supply the above mentioned loads. The hooking is done just in...

Reminder..
Not Found electric Bill
Dear madam/sir
I am a user of cese. I have a flat in the address of 19, aswini dutta nagar, govt. Colony no.1, post-hindmotor, p. S-uttarpara, dist.-hooghly, pin-712233. Developer gave me the flat position in the month of april.2018 with the charge of electric miter on the name of ranjit kumar thakur or ajit kumar thakur. But till date i not found any electric bill or any documents....

Sir / Madame,

Your electricity bill for JUNE'18 under bill no. [protected] / 06186 dated 03/07/2018 for Rs.6920/- is totally wrong showing unit consumed 747 units.

Whereas the actual unit consumed is 12 units only as taken meter reading 34091 on 09/07/2018 by me on this date after receiving your bill on 08/07/2018.

Futher to your information, the flat is not in use for more than 2 months because...

Dear Sir,

This is to inform you that I have submitted the AC line disconnect document but still deposit not received. I am sending my details below -

Consumer No - [protected]
Name - Amar Kumar Banerjee.
8 K.LBanerjee Road.
Telinepara LP 6/2/3
Hooghly - 712125
I have submitted before around 1 year, the deposit amount is Rs 4299.
Please look into this matter so that...

I, Tanmaya Ghosh of 10/2 Motilal Gupta Road, Barisha, Kolkata having Consumer ID- [protected] is facing an unexpected bill of Rs 6500 which according to me should not be my bill amount under any circumstances. If you look at my previous bills, this bill amount it is highly unexpected and the reason is completely unknown to me though I have already paid by internet banking and reference number is SBI[protected] on 03/07/2018.

Kindly...

My Consumer ID is [protected] and the meter reading was scheduled on 5July 2018. But no one came and in the afternoon, I received an SMS with Units consumed as 502.
I was shocked to see this unrealistic Unit and it is not acceptable from CESC Ltd. It's a big shame.
If this is not rectified, I am going to take legal action.
My Other Consumer ID is [protected], for which the same thing has happened....

Excess amount of electricity bill has been charged for the month of June 2018, for my consumer number _[protected] name -sukla kar, even though I was not present in house for the entire month I was gone on vacation but the bill amount which earlier used to come within the limit of rs 170to rs200 came to be rupees 570 which is almost three times the electricity bill i used to pay earlier I had never expected that such a big mistake could...

I applied for a new connection with bill no .
06/08791/18/7/1 and made a payment of Rs 9440 on 26 june 2018 at 08:02 pm, due to some technical issues receipt was not generated but the transaction was successful and the amount has not been reflected in my bill as per contacted with customer care

Transaction numbers are
P1806262001578276519895
[protected]
Amount 9440
date 26 june 2018br...

Plot no 45 in jodhpur park has a 3 story house.
Top floor: sunanda basu, age 84, nearly paralysed; customer no.[protected].
First floor: jayanta kumar basu, customer no.[protected]. Indrani basu, age 76, completely paralysed stay here under nurses and helpers.
Ground floor: ajoy kumar basu, cutomer no.[protected]; age 82, can walk with stick and tries to take care of the others.
A 3-phase cable connects the 3 meters...