Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Respected sir/madam,
I am staying in elliot lane, near location ghalib bar or st mary's church & school, in my locality where i have been staying there is been a huge power theft going on & we have already given the written complain to the cesc kolkata & also made phone complain but no one is there to listen our queries, our electric bill is coming so much around[protected] per month which is more then the double the actual amount,...

Thanks for responding to the earlier complaint. This is to refer abother complaint of change of title for the bill of march 2018 bill no. [protected] dt 11/04/2018. It has been noticed that in case of the name of soma chakraborty has been written as soma chakravorty.. Please correct the spelling of the title as chakraborty instead of chakraborty.
Hope you will do the needful as early as possible
Dilip chakraborty & soma...

Hello,

I have paid the Electricity amount of ₹420 on 10th of April through paytm but till now CESC is showing that the Electricity Bill for February 2018 is unpaid. Amount has been deducted from my account and I am attaching my transaction details and CESC Bill.

I have mailed them 3 times but still there are no such responses from their end, and its been more than 9 days but still the amount does not credited...

There is no power in my locality for last 24 hrs. After the thunderstorms few electricity posts got damaged.. We have lodge complaint but unfortunately cesc failed to make any solution in the last 24 hrs... We r suffering a lot as because we r unable to get water in our house... We r really very upset in the service of cesc... Shame on cesc...
Jayanta saha
31/4 a. K. Mukherjee road, kolkata -90
Ph no [protected]...

A complaint was lodged for the subject line on 17/04/18 at 11am bearing docket no. [protected] from george telegraph training institute, 136 bepin behari ganguly street, kolkata -700012 (Having consumer no [protected].
The institute is running on generator from yesterday.
Exams are going on at this point of time.
Till today 18/04/18 no one has turned up from cesc to address the fault.

It is requested tom...

I'm a resident near christ church girls high school. There has been a power cut for a while now in this area. My customer id is [protected]. I'm facing quite a lot of difficulties at home, not to mention my family as well. My son has his exam going on and he's having trouble studying in this dark. As a result his preparation would get jeopardised severely. My sick mother has been facing the most difficulty among us all. She's aged around...

I, jainul abedin resides at 88, noor md munshi lane. I run my business named star & co, 88, noor mohd. Munshi lane howrah-711101 regularly i received bill from cesc amounting between 1000 to 5000maximum. But today 17/04/2018 i have not received any bill from cesc. I went to cesc office collect duplicate bill and i was shocked after seeing the amount which is ₹94430/-...

My name is ruma bhadra. I have paying the cesc bill online for many months. The consumer id is[protected] and the bill is issued in the name of my father ranjan kumar bhadra. I have made the payment of the electricity bill for the month of march on april 2, due date was on 9th april. But i haven't received the bill payment receipt from cesc for this bill....

Consumer no: [protected], customer id: [protected]
Bill no:[protected] bill dt : 8/04/18 of rs230/- for march, 18

On 11/04/18 made on line payment thro' axisgateway vide hdfc benk credit card at 12:16:46 hrs but tsas not recived while the amount is credited to cesc per bank details. 2nd time same day made on line payment thro' billdesk vide hdfc benk credit card at 12:59:32 hrs. Now tsas received.
So, double...

Consumer no. [protected] consumer name: mr. Joydeep banerjee, consumer id [protected]. Bill for feb' 2018 for rs.1170 has been paid today i. E. 04.04.2018 through online payment. But i did not get any acknowledgement (Confirmation) of the same either thru mobile message or e. Mail. The said amount is already debited from my a/c. For which i have received the message from my bank. Kindly acknowledge receipt of the same. Your early action shall...

Sir.

Refer to my customer i'd [protected].
The bill amount for the month of feb 18 is 1100 and last date is 5th apr 18.
I had paid the same amount through paytm on 1st apr 18, photocopy attached.

However in the website of cesc showing non payment status.

Request clarification of above payments made by me.

Regards.
Kousick saga
Draughtsman
Govt...

My meter no. Is 3171329.
Last month's meter reading as taken on 19th feb 18 was 26373.
This month on 21st march was taken as per sms info. Though the meter reading sms didn't come.
The bill sms came two days back with huge bill amount. So i opened my duplicate bill on net and downloaded it. The meter reading was 26671 ie 298 units consumed which is absurd compared to my last few years consumption. No reason for this huge...

Consumer no. [protected]
Customer id [protected]
Enormous billing showing usage of 271 units which is unbelievable as i was not at home during the entirs day. Electronic gadgets only used after 6pm. Pl check my consumption for bill of march. How is it possible that 271unit of electriticity has been consumed in an empty flat when none is there to consume it???...

My consumer id is [protected] consumer no-[protected]. I paid my bill for january 2018 of rs 1030.00 using net banking, as usual, on 27.02.18, due date 28.02.18, payment gateway "bill desk". Bill desk re credited the amount to my account on 15.03.2018. On 16.03.2018 i again paid the bill amount of rs 1050.00 (Including penalty) using net banking, payment gate way bill desk. I am yet to receive payment receipt confirmation from your end. Meanwhile...

I want my contact number to get updated. My cust id is [protected] and contact number is [protected]. I tried updating on the cesc site, but could not find out anyway

I am unable to trace when people from cesc come and check my meter. I would want my number to be updated immediately. It is an ease if one can check all requisite information on phone.

I would really appreciate if an action is taken on this immediately...

Please note that the above-mentioned electric post is standing just in the entrance of my shop-room situate at 42 chandi ghosh road, regent park, kolkata 700040 and its overhead wires are passing over the roof of my shop which is a temporary construction made of corrugated tin and wooden structure. Actually the said electric post is leaning over my shop and it swings dangerously when there is a storm. Even electrical sparks from the above...

To
The dy. Manager
Cesc ltd.
South west regional office
P-18, taratala road
Kolkata-700 088.

Dear sir,

Meter box of my house has been jutted out from the wall and the condition of the meter box is not good.

This is my request to please replace the box and fix it on the wall slightly on the higher position than the existing position in order to avoid rain water...

I have paid the bill of rs.1330 for jan 18 on 16th march online through debit card. Though money has been debited from my bank account, the bill has not yet been paid and no payment receipt has been generated.
My bill no. Is [protected]
My customer i. D. Is [protected]
Bill date is 28/2/18
Name.. Abha barman roy
I am a super senior citizen. Kindly look into the matter and resolve it as early as possible....

Myself fahad, son of farah zama,, my consumer no. Is [protected] - customer id-[protected], paid our arrear bill for which our connection was disconected, and on due course we paid total dues on 19/03/2018. My line is not re connected. Kindly conect it as soon as possible as because i use it for business purpose. Please take the matter in your own hand. Thanku...

To,
The general manager
Cesc ltd.
Regional office - howrah

Sir,
This is to draw to your kind notice that on 15 mar 2018 as i returned home i found my power supply of my flat disconnected. I was surprised because my dues were all clear and moreover i never got a call informing me about this disconnection. I was staying with my daughter alone at that time as my husband was out of india for some work....