Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

My Consumer ID is [protected] and the meter reading was scheduled on 5July 2018. But no one came and in the afternoon, I received an SMS with Units consumed as 502.
I was shocked to see this unrealistic Unit and it is not acceptable from CESC Ltd. It's a big shame.
If this is not rectified, I am going to take legal action.
My Other Consumer ID is [protected], for which the same thing has happened.

Excess amount of electricity bill has been charged for the month of June 2018, for my consumer number _[protected] name -sukla kar, even though I was not present in house for the entire month I was gone on vacation but the bill amount which earlier used to come within the limit of rs 170to rs200 came to be rupees 570 which is almost three times the electricity bill i used to pay earlier I had never expected that such a big mistake could be done by CeSc.i had already paid the amount .I need a refund.for the excess amount charged to me.

I applied for a new connection with bill no .
06/08791/18/7/1 and made a payment of Rs 9440 on 26 june 2018 at 08:02 pm, due to some technical issues receipt was not generated but the transaction was successful and the amount has not been reflected in my bill as per contacted with customer care

Transaction numbers are
P1806262001578276519895
[protected]
Amount 9440
date 26 june 2018
08:02 pm

Plot no 45 in jodhpur park has a 3 story house.
Top floor: sunanda basu, age 84, nearly paralysed; customer no.[protected].
First floor: jayanta kumar basu, customer no.[protected]. Indrani basu, age 76, completely paralysed stay here under nurses and helpers.
Ground floor: ajoy kumar basu, cutomer no.[protected]; age 82, can walk with stick and tries to take care of the others.
A 3-phase cable connects the 3 meters to the supply pole. But only one phase is working connecting all 3 meters.
The grip switch and box are ancient, broken into parts and are assembled miraculously to provide one connection and evidently with no protection.
I am scared and need your help.
During rains, the meter room is flooded as the road in front has been raised by 3 to 4 feet and we are the silent victims of state atrocity.
I hope that i have made my case clear.
My request: please do the needful without any waste of time.
Last week the connection failed; today again it stopped (Doc.[protected]).
My plea is on humanitarian grounds. Two critically ill under care of a semi-invalid demand some consideration even from the most ruthless. And cesc is not that.
A. K. Basu
Mob. [protected]

Yesterday in the name of investagation few people has visited our premises and had taken our Meter without given any reason, our 4 business units is stopped because of this we are facing huge problem, request you to kindly llok into the matter on urgent basis. We have visited branch ofc in howrah n regional ofc in chowringee kolkata, but staff of CESE are not co operative. Wrost service ever had. We had been a consumer for last 32 years still is suffering from service issues.

I paid my electricity bill through upi (Freecharge) on 24.06.2018. I got a message that my account has been debited towards electricity bill of Rs.1140 from POS-CESC dated 24.06.2018 at 12.55 P.M and since non-receipt of payment confirmation, I again tried go for payment this time my A/C also debited by same amount and I got the confirmation from CESC. So, my A/C debited doubly. I would request you to kindly reverse payment of Rs.1140 in request of double payment.

Respected sir, this is to inform you that the electric bill of customer id ([protected]) is very high from last 2 months. I do not use to much electricity during the day, only minimum use in total day. So i am not satisfied about the bill, i think there is some dispute in the meter box plz check meter box. Your are therefore, requested to look into the matter so that necessary action may be taken at the earliest. With thanks, yours faithfully. Asmita chatterjee. 10/2a baithak khana 1st lane, kolkata-700009... [protected]@ymail.com.

Sir/madam, it is found that my e-mail id, which exists in your record (I. E. [protected]@gmail.com) is incorrect. My correct and accurate e-mail id is : [protected]@gmail.com.... I, therefore, request you kindly to rectify my e-mail address, so that i may get the billing information in my mail-box.. Thanking you, yours faithfully, anita nandi, w/o. Anjan kr. Nandi,. My customer id :[protected],. 145 of 2, d. B. Nagar, sodepur,. Lp.82/9.

My name is rahul bhatia and the electricity bill is under my name. I used to receive the bills of about rs. 500-600 for consuming units by using 2 fans, 2 lights, 1 refrigerator and that's about it. Now the bill has been increased to rs. 1100 straight away for consuming the same thing. My consumer no. Is [protected].
Please review this issue and kindly compensate the excess amount.

Rahul bhatia
+91 [protected]

To whom it may concern
Respected sir,
This is to bring to your kind notice that yesterday i had received a message stating about the inspection to be done today for new connection. I was there at my place for four hours from 9:00-1:00 p. M. But no one had come to do the inspection. Being a working person it will be very difficult for me to just wait and waste time there. Kindly see to the matter. I would be grateful to you.

Dear sir,
Please note that this consumer number has been now transferred to smt minakshi ray.
It is requested to please arrange for the previous security deposit to the consumer to the following address:
Madhujit roy
Chandrajyoti building,
Flat 4f,
15, motilal nehru road,
Kolkata 700029
Kindly confirm the refund action.
Thank you and best regards.
Madhujit roy

Respected sir,

My consumer number is [protected], a resident of p. N. Mitra lane, lp 50/7. I am facing very low voltage issue at my residence. It is not a single user problem, it is faced by other people in the locality too. Due to the voltage problem my home appliances are tripped down now and then. Even the tube lights are getting tripped. I have raised lots of docket, but permanent solution is not done. Please do the needful at the earliest.

Regards
Shyamal das

My customer id is [protected]. My name is parimal sarkar. My address is active acres, tower-3b, flat-4h, kolkata-700015.
My electricity bill is coming very high. I am not consuming so much. I was out of station but my bill is 5410.

My bill amount is too much. I have not consumed so much of electricity.

Kindly look into the matter and please check the bill amount and the electricity meter

Complaint about not being able to use ac as instructed by cesc technical team visited on 12 th june. The power supply was restored temporarily and the team claimed to visit in 3 to 4 days time for the permanent solution. And since no one has visited. Kindly look into the matter asap or else have to take to the next higher level

Address
4/143 seth bagan road
Kolkata 30
Opposite adarsha vidyamandir
Lp 30/8/3
Complaint nos.
[protected]
[protected]
[protected]

Hi i am akash gupta & my consumer number is [protected]. For last few days there is a frequent disconnection in my area for electricity line, which comes after an hour. Yesterday it was near about 2 times in a day & when you try to contact customer care there line are always busy even at the morning 06:15am all the executive are busy. Seriously at the early morning they are busy. When the cesc charge per unit near about ₹8 then no body says anything & after giving huge money monthly charges such as ₹2800 or ₹1700 if we face these disconnection issue then who is responsible.. I would like to inform you that i want to escalate this matter to the higher authority regarding these. My mobile number is [protected]. You can contact me on these. Timing 10 am to 12 pm.

My customer id is [protected]. It seems that there is a power failure in my flat only. Pls look into the issue as soon as possible. Its one o clock and there is no power. There is a power cut only in my flat... It seems. Pls resolve the issue. Name is namita banerjee. Residing in tollygunge.. Pin code 700040. This is a phase fault. The call centre no is not working at all. Please try to resolve the issue asap...

Sir
A new electric meter has been installed at my home on 09/06/2018, for installation of third ac after payment of your required charges.
To my utter surprise i find your voltage supply is very low and strongly feel that something is wrong with your new meter reading. Even a single small fan running for 3 hours shows meter reading of one unit in the new electric meter but as a lay man we understand it is wrong.
This is for your kind information and necessary action please.
Request to rectify without any tax to me or any charge for this report and action to be taken at your end please.
Thanking you in anticipation.

Sir my name is kalyan kumar baskin having consumer no [protected] having low voltage issue when ever i am running two acs simultaneously. Though i have paid the additional security deposit for the ac load but unable to use the acs. Requet you to please look into my issue on priority. I am senior citizens and need acs every day due to my health issue. Request your prompt intervention in this issue will be help me in long run. Expecting a call from your side and resolve the issue.

Thanking you in anticipation
Regards
Kalyan kr basak.
[protected]

I am sumanta sardar grand son of lt. Shri haran chandra sardar, locality jinjira bazar bandal para 2nd pul, kol:88, customer i'd:[protected], in this area regular basis current failure and it takes two to three days to repair it, due to this our aged parents getting sick along with our kids also getting sick besides this our children are unable to study.
So if this happens regular basis than sorry to say i will be compelled to tell the chief minister through letter about your unprofessional attitude.
Thanks & regards,
Sumanta sardar
Customer i'd: [protected]

We are facing extreme trouble in diamond park, joka region because of severe voltage fluctuations. It is extremely uncomfortable and irritating to see such a poor condition of cesc supply even after paying so much of money. The lights are always diming, the electronic appliances are at risk of burning out.in this hot summer even after paying so much for a. C and electricity bill we have to die in heat because of this problem.