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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
316
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 48

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A
Ajay jhunjhunwala
from Kolkata, West Bengal
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cesc - very high billing for may 2018

Address:712248

Ref : consumer no : [protected]

Consumer id : [protected]

Respected sir/s,

In reference to above captioned consumer number & id i would like register a complain regarding very high billing for the month of may 2018 amounting to rs 19420 with 2002 units consumption. I tried to contact you over phone for last 3 days but your phone numbers are not reachable.

I regret that i am unable...
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J
Junaed Ashraf Khan
from Kolkata, West Bengal
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delay in new connection

Address:Kolkata, West Bengal, 700017

The district engineer,
Calcutta central district,
Cesc limited,
15/1 chowringhee square
Kolkata 700 069

Ref: ma bill no. 03/14009/18/7/1 dated 24.05.2018 paid on 25.05.2018
Cesc ref: 03/14009/18 dated 22.05.2018

Re: supply at c/o flt1d flr1st bl-c, 3, chingrighata lane

Paid the entire amount of 41850.00 on 25 may 2018

Unfortunately the new connection...
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S
Siddhartha Datta
from Mahishadal, West Bengal
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wrong billing based on avg. consumption

Address:Kolkata, West Bengal, 700050

Customer i'd: [protected]; consumer no. [protected]. For the last 8-9 months i am not residing at my residence since been transferred to other job location. Still cesc charging high amount of bill and for the month of may'18 bill raised for rs. 3120/-!!! I made payment of last bill of above 1000 rupees which resulted into rs. 476/- advance as per last record. Then how come the present bill raised of such hefty amount. Since i don't stay at...
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S
swapkundu
from Vidisha, Madhya Pradesh
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payment made twice for april bill

Rs 830/ april bill payment made twice through c.Card via paytm & also rs 6860/ payment made twice through paytm
id: [protected] & i.D: [protected]
both payments made on 4.6.18
pl.Confirm me details.
Awaiting response at the soonest
our mob.Nos: [protected], [protected]
email:[protected]@gmail.Com
namitakundu.[protected]@gmail.Com
pl. Note that double payments were made against 4 otp.
Now confirm...
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M
Moazzam Hussain
from Bhubaneshwar, Odisha
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increasing monthly electricity bill.

Address:Kolkata, West Bengal, 700017

This is to inform you that i mudassir hussain of 3h/7 jhow tala lane kolkata - 700017. Contact no. [protected]. Customer id : [protected]. The amount of electricity bill increased every month since last 5 months. I want to express you that please check my electricity meter. We use electric little bit at home. Even we havent use washing machine and television since last 3 months but still unit is increasing every month. Please do needful for...
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S
Samrat Sur
from Kolkata, West Bengal
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meter reading _ access billing

Address:Kolkata, West Bengal, 700031

Monthly bill is coming huge which is not at all right. Whereas, in same residence other bills are very less month after month. Customer id: [protected]. Last month unit came 304 and by any means it is not correct. Pls check meter may misutilisation or error from month after month. This is not one month affair but month after month. I pay regular bill but it's not at all acceptable.in same residence, bill unit are 86 and 35 respectively where...
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P
Pranita Sen
from Kolkata, West Bengal
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non receipt of bills for last 4 months.

Address:712232

Dear sir
Re [protected]
I am a new user of yours. Consumer no [protected]. I am paying all the bills before time. But sorry to inform you that for last 3/4times not getting the bill..
So this is my request that if you please arrange to send the bill in time in my proper address. Will be highly obliged.
Regards
Pranita banerjee
162, shambhu dasgupta sarangi, flat 304
3rd floor. Bhadrakali,...
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D
de2
from Kolkata, West Bengal
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online payment processing problem

Address:Kolkata, West Bengal, 700084

Ref: cons id# [protected] ebill for 4/2018 amounting to rs.2680/-received today. Like last month this time also i am facing problem in making online payment thro' billdesk option. After following step by step instructions and providing all details of debit card when 'submission' box is tapped next page shows as 'your connection is not private' etc. Causing processing problem. Plz look into & resolve. Awaiting reply at the earliest.
br...
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L
Lipika Banerjee
from Kolkata, West Bengal
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bill payment related issue

Address:Kolkata, West Bengal

I have paid my electricity bill on 15.4.2018. But this month i have received green bill and when i contacted your organisation they said that no bill has been paid against my customer id :[protected] after march 2018. Since i have paid the amount through net banking so i have also contacted the bank and they have told me that they resolved the issue with your organisation on 15 may. Now when i have talked to the customer executive of cesc...
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S
shetabasu
from Bhubaneshwar, Odisha
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abnormally high electricity bill

Address:Kolkata, West Bengal, 700068

My electricity bill for april 2018 in customer i. D. [protected] is abnormally high. I never had a bill value of more than rs 2000 even during peak summer. Therefore i request you to kindly visit my premises and check my meter as soon as possible. Kindly consider this as most urgent as iam a senior citizen living alone. I want to resolve this issue before peak summer consumption....
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B
bdas277
from Kolkata, West Bengal
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on line payment

Address:Kolkata, West Bengal, 700014
Website:www.gmail.com

No payment receipt generated after making online payment in respect of electric bill for april 2018 against customer id:[protected]. Please let me know the payment details. Payment status showing only rs 420/- paid on 10.04.2018 but in respect of payment for rs 460/- on 10.05.2018, no record found.
Now you decide what is my next step for such electric bill payment.
Thanking you,
With regards,
Buddha deb dasbr...
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R
Rimita Power
from Kolkata, West Bengal
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extreme low voltage

Address:Kolkata, West Bengal, 700117

Dear sir/madam,

We, the residents of khardaha, mahisyapaara (Kaibartapara), kolkata-117, india, are writing you to bring your kind attention to the serious electricity problems in our area.

The problem we are the victims of, is explained below in short:
1. Extreme low voltage.
2. Too much voltage fluctuations every day & night, which may damage our costly electrical instruments.
3.in the...
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S
satyaki mitra
from Bhubaneshwar, Odisha
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change my mobile number

Address:Kolkata, West Bengal, 700018
Website:Cesc.co.in

My mobile number which is given current has been due to some reason my old mobile number [protected] and my new mobile number [protected]. I request you to change my old mobile number to my new mobile number. I want to change this number because that aircel connection totally stop in all india circle for which my i have to change my mobile number. I am facing problem in getting messages from cesc. So i request you to change the number...
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Address:Kolkata, West Bengal, 700028

There are suspicious activities observer for quite some time in a private complex, we doubt that a private electrician called "sanjay" is operating under the promoters instructions to dry out electric readings from the residents of the area by rewiring theaters. This activities are particularly observed after cesc engineer visit for meter reading during off hours. Such activities were again observed 3 days ago in the following address.br...
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Z
ZŽaŕîñ Ķhãñ
from Kolkata, West Bengal
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bill related issues

Address:Kolkata, West Bengal, 700017
Website:Paytm

Yesterday i was paying my electricity bill of consumer number [protected] in the name of manzoor alam the payment was failed but the amount was deducted 1090 rupees from my bank. Next i paid it again then it showed success could u plz refund the payment. I have mistakenly paid the bill twice please refund the money to my bank account if its possible...
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A
Arup Das Kumar
from Kolkata, West Bengal
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tds deducted but not shown in 26as - required form 16a

Address:Kolkata, West Bengal, 700078

We are having consumer No. [protected] related to customer Id [protected] in the name o[censored]bique consultancy pvt. Ltd. Having address at 768, purbachal road, kolkata - 700078.

An gross amount of rs. 18825.20 has been credited as interest on maintained security deposit for the financial year 2016-17 against said consumer No., after deducting TDS of Rs.3765.00. And Rs.15, 060.20 net interest credited against said consumer No....
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Address:Kolkata, West Bengal

Respected sir your authorise person not taken metre reading instead of reputed requester. Your online link is not working by witch i can sent you my present metre reading. My details as follows lokendra kanjilal customer id [protected] consumer no [protected] metre reading is 17068 on today 27.4.2018. I hope and pray your kind cooperation operation in this regard. Thanks l kanjilal....
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D
dhims
from Kolkata, West Bengal
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online bill payment done but not showing in cesc site

Address:Kolkata, West Bengal, 700074
Website:www.cesc.co.in

Hello,
Myself dhiman adhikari, used online payment of electricity bill of myself (Customer id [protected] of cesc) and my father (Customer id [protected] of cesc) for the month of march. The respective amounts (Rs.1490/- and rs. 1760/-were instantly deducted but not credited for our electricity bill as cesc site is still showing payment not done for march.
So, please look into the matter urgently and either clear the amount...
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J
JAYANTA KUMAR MANNA
from Kolkata, West Bengal
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connection till pending bill no. 06/05726/18/5/1

Address:Howrah, West Bengal, 71110r
Website:Cesc. co. in

Dear concern,

I jayanta kumar manna inform you that i am a resident of 41/a kona road 2nd bye lane, p. O. Santragachi, howrah -711104. I have applied for new domestic electric connection for my house on 22/02/2018. Bill no. 06/05726/18/5/1. Then your team inspected that area and gave me offer letter on 21/3/2018 for new connection. I have already paid the billing amount rs.18018/- on 03/04/2018. But till now pending to give...
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Address:700019
Website:CESC- Consumer Complaints

The mobile number mentioned in "customer details" in your site is not correct. At no point in time, i had such a number. Please advise me how i can have it corrected. This is possibly the simplest complaint you have ever received, but it is important for me to have it corrected. Until this has been corrected, i cannot make online payment of my bills. Please help....
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