Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Power cut in our area from 11 pm and after several follow up with customer care till now no action taken. I have informed customer care executive that my grandfather is 86yrs old and he has to take medicine for high pressure and in this scenario his health condition get critical as temperature is very high today and it is very difficult to manage without electricity. My question is after so many explanations how much time it will take to get resloved? Please action immediately. Hope cesc people are not sleeping!!!

This has become a regular trend of theirs not to provide us any electric supply at night and afternoon. Our child can't study for her exams. We suffer in this hot and humid weather conditions every single day. It has been going on for a week now. Is education not at all important to people in this country? Or are we meant to suffer like this everyday without any one to hear our complaints? Which is more important : serving the citizens who live in your mother land or yourself first??

I am rita sasmal. My address is jayashree park, shibrampur, kolkata-61. I am informing you that i have a problem because of a electric high tension wire go over my permises and the pole number is 4/110/3/0/3/1 the pole & high tension were inside my area.
I am requesting you to look into this matter & instruct your technical department to take action as soon as possible

Thank you

Sir, my domestic reading is showing more then 1300 units in may 2018. I belongs to poor family. We dont run too many appliances. I will not be able to pay such a big amount against the above units. Kindly instruct to check my new meter and kindly charge a payable amount. Please look into this matter on urgent basis. My meter reading has done on 12.06.18

Thanking you
Shajda khatoon

Ref : consumer no : [protected]

Consumer id : [protected]

Respected sir/s,

In reference to above captioned consumer number & id i would like register a complain regarding very high billing for the month of may 2018 amounting to rs 19420 with 2002 units consumption. I tried to contact you over phone for last 3 days but your phone numbers are not reachable.

I regret that i am unable to make such huge payment and beyond doubt there might be some mistake either at the time of taking reading of the meter or processing the bill. My average consumption is between 200 -300 units. Never ever till date such huge consumption is recorded. Also this is to confirm that no new electronic equipment being installed at my residence in last 6 months. Request you once again to look into the matter and advice. I am ready to pay as per my average consumption immediately. Please note that due date of bill being 19.06.18. I also request you to get my lines / meter checked so that same is not repeated next month.

Accord an early course of action from your end and also kindly advice my course of action.

Regards,

Champalal jhunjhunwala

30/a/50 dr. P. T laha street,

Hooghly, w. B

The district engineer,
Calcutta central district,
Cesc limited,
15/1 chowringhee square
Kolkata 700 069

Ref: ma bill no. 03/14009/18/7/1 dated 24.05.2018 paid on 25.05.2018
Cesc ref: 03/14009/18 dated 22.05.2018

Re: supply at c/o flt1d flr1st bl-c, 3, chingrighata lane

Paid the entire amount of 41850.00 on 25 may 2018

Unfortunately the new connection has not yet been provided inspite of repeated follow-up.

The authority may please ensure immediate new connection as asked for.

Junaed khan

Customer i'd: [protected]; consumer no. [protected]. For the last 8-9 months i am not residing at my residence since been transferred to other job location. Still cesc charging high amount of bill and for the month of may'18 bill raised for rs. 3120/-!!! I made payment of last bill of above 1000 rupees which resulted into rs. 476/- advance as per last record. Then how come the present bill raised of such hefty amount. Since i don't stay at my residence at present & consume electricity hence i am in no position to make payment of such huge bill. Kindly look into & excuse me from such burden. Thanking you. Prabir dutta, at [protected]

Rs 830/ april bill payment made twice through c.Card via paytm & also rs 6860/ payment made twice through paytm
id: [protected] & i.D: [protected]
both payments made on 4.6.18
pl.Confirm me details.
Awaiting response at the soonest
our mob.Nos: [protected], [protected]
email:[protected]@gmail.Com
namitakundu.[protected]@gmail.Com
pl. Note that double payments were made against 4 otp.
Now confirm me that cesc have received double payments & also mention how will it be adjusted

This is to inform you that i mudassir hussain of 3h/7 jhow tala lane kolkata - 700017. Contact no. [protected]. Customer id : [protected]. The amount of electricity bill increased every month since last 5 months. I want to express you that please check my electricity meter. We use electric little bit at home. Even we havent use washing machine and television since last 3 months but still unit is increasing every month. Please do needful for us.. Thanking you.

Monthly bill is coming huge which is not at all right. Whereas, in same residence other bills are very less month after month. Customer id: [protected]. Last month unit came 304 and by any means it is not correct. Pls check meter may misutilisation or error from month after month. This is not one month affair but month after month. I pay regular bill but it's not at all acceptable.in same residence, bill unit are 86 and 35 respectively where my bill is 304 where not that much usage. There is some misusing of electricity which come into my account. Hoping your kind perusal at the earliest. Samrat sur

Dear sir
Re [protected]
I am a new user of yours. Consumer no [protected]. I am paying all the bills before time. But sorry to inform you that for last 3/4times not getting the bill..
So this is my request that if you please arrange to send the bill in time in my proper address. Will be highly obliged.
Regards
Pranita banerjee
162, shambhu dasgupta sarangi, flat 304
3rd floor. Bhadrakali, uttarpara, pin 712232
Cell no [protected]

Ref: cons id# [protected] ebill for 4/2018 amounting to rs.2680/-received today. Like last month this time also i am facing problem in making online payment thro' billdesk option. After following step by step instructions and providing all details of debit card when 'submission' box is tapped next page shows as 'your connection is not private' etc. Causing processing problem. Plz look into & resolve. Awaiting reply at the earliest.

Dt.280518. Subir de
M# [protected]

I have paid my electricity bill on 15.4.2018. But this month i have received green bill and when i contacted your organisation they said that no bill has been paid against my customer id :[protected] after march 2018. Since i have paid the amount through net banking so i have also contacted the bank and they have told me that they resolved the issue with your organisation on 15 may. Now when i have talked to the customer executive of cesc they are telling me that no bill has been paid whereas the bank is always telling me that they have resolved the matter with you. Please tell me what i should do next.

My electricity bill for april 2018 in customer i. D. [protected] is abnormally high. I never had a bill value of more than rs 2000 even during peak summer. Therefore i request you to kindly visit my premises and check my meter as soon as possible. Kindly consider this as most urgent as iam a senior citizen living alone. I want to resolve this issue before peak summer consumption.

No payment receipt generated after making online payment in respect of electric bill for april 2018 against customer id:[protected]. Please let me know the payment details. Payment status showing only rs 420/- paid on 10.04.2018 but in respect of payment for rs 460/- on 10.05.2018, no record found.
Now you decide what is my next step for such electric bill payment.
Thanking you,
With regards,
Buddha deb das
[protected]
[protected]@gmail.com

Dear sir/madam,

We, the residents of khardaha, mahisyapaara (Kaibartapara), kolkata-117, india, are writing you to bring your kind attention to the serious electricity problems in our area.

The problem we are the victims of, is explained below in short:
1. Extreme low voltage.
2. Too much voltage fluctuations every day & night, which may damage our costly electrical instruments.
3.in the nighttime, problem is even worst, there is often no power or too low voltage to operate fan, tv or some-times even cfl bulbs.

Eagerly waiting to see quick and concrete action on this from you.

Thanking you,

Khardaha, mahisyapara (Kaibartapata)
Kolkata - 700117
West bengal
India

My mobile number which is given current has been due to some reason my old mobile number [protected] and my new mobile number [protected]. I request you to change my old mobile number to my new mobile number. I want to change this number because that aircel connection totally stop in all india circle for which my i have to change my mobile number. I am facing problem in getting messages from cesc. So i request you to change the number

There are suspicious activities observer for quite some time in a private complex, we doubt that a private electrician called "sanjay" is operating under the promoters instructions to dry out electric readings from the residents of the area by rewiring theaters. This activities are particularly observed after cesc engineer visit for meter reading during off hours. Such activities were again observed 3 days ago in the following address.

Bl d, b and c gr foor, jk gardens, 12/1 itlgacha road, kolkata 700028. Pleas take necessary steps to help the society.

Yesterday i was paying my electricity bill of consumer number [protected] in the name of manzoor alam the payment was failed but the amount was deducted 1090 rupees from my bank. Next i paid it again then it showed success could u plz refund the payment. I have mistakenly paid the bill twice please refund the money to my bank account if its possible

We are having consumer No. [protected] related to customer Id [protected] in the name o[censored]bique consultancy pvt. Ltd. Having address at 768, purbachal road, kolkata - 700078.

An gross amount of rs. 18825.20 has been credited as interest on maintained security deposit for the financial year 2016-17 against said consumer No., after deducting TDS of Rs.3765.00. And Rs.15, 060.20 net interest credited against said consumer No. And it was reflected in your bill for the month of April'17, bill dated 06.05.17

However, upon generation of form 26AS, we were not able to find credit for the said TDS deduction made by you.

We would like to inform you that our pan is AAACU6935F,

We request you to kindly update our records with you regarding our pan details and also please arrange to issue form 16A for the financial year 2016-17/ assessment year 2017-18 towards the deduction of the TDS against interest payable on security deposit held as per your bill for the month of April 2017.

This may be treated as most urgent as the last date for filing of income tax return has already lapsed.

Further please update our pan i.e., AAACU6935F for further compliance and purpose of TDS deduction for the financial year 2017-18 and subsequently.

Thanking you,
Yours faithfully,
For ubique consultancy private limited

ARUP KUMAR DAS
ACCOUNTANT